Trusted Agent profile · Reading, Berkshire

haart Reading reviews

★★★★★ Excellent

577 reviews across 2 platforms

193 Wokingham Road, Reading, Berkshire, RG6 1LT

Part of haart, see every office.

haart's office in Reading, Berkshire, at 193 Wokingham Road, is rated 4.8 out of 5 across 577 reviews on two platforms, including 576 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

576

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

Zain has been amazing. Constantly keeping intouch with updates on which properties are in the markets. His people skills I will say is second to none. It's taking me a while to find a property but kept reassuring me throughout. Thanks Zain!!!

Ishmael · 23 August 2024

Agent replied · 24 October 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner

5/5

Google

I'ld definitely recommend Haart, a gentleman by the name Zain was very helpful ,very friendly, took me to view a property and gave me all the information I needed.They don't as for crazy deposits like another agents. 10 Stars

Dean · 3 October 2024

Agent replied · 24 October 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner

5/5

Google

Great service from Beatrice. Easy to contact and communicate with and answers any queries that I have quickly. Would highly recommend.

David · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

5/5

Google

A warm welcoming, helpful & professional team at Haart. Beatrice with her expertise dealt in a kind, supportive, pro-manner together makes a great team.

M · 22 June 2026

Agent replied · 22 August 2026

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. … More

5/5

Google

I had occasion to raise an ongoing concern with Haart lettings . I spoke with the Manager, Shakeerah Chowdhary Bell, who listened very carefully to the somewhat complex details. I found her positive and understanding.She was pro- active and constructive in response. She stated clearly and calmly what she intended to do to resolve the difficult issue. I found Shekeerah to be empathetic, concerned and professional. Thank you very much Shakeerah for fully resolving the matter . I much appreciated all your efforts.Excellent service .Well done

Christopher · 14 December 2024

Agent replied

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

5/5

Google

Great service by Zain, very informative and helped me visualise. Good to see interaction rather than a silent viewing and not having questions answered in detail. Highly recommend Zain for your viewings.

Humaira · 14 December 2024

Agent replied · 28 December 2024

Thank you very much, this is fantastic feedback. It is our pleasure to assist you. David Brownbill | Branch Partner

5/5

Google

As a landlord I can highly recommend David at Haart Letting Earley , He has a wealth of knowledge and is always supportive when problems arise as they can with all the new pressures on Landlords. Also Chloe and Shakeersh should be mentioned as a great support team. I highly recommend them all

Tricia · 25 November 2023

Agent replied · 24 March 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner

5/5

Google

I have had a great experience with heart lettings and Beatrice bejenaru has been very helpful during my tenancy

Tom · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

5/5

Google

Usman is my point of contact with Haart Property Management. He has been extremely helpful in liaising between myself and the landlord to get things looked at. He is very assertive in keeping me informed about the progress of the queries I have had.

Saif · 22 May 2024

Agent replied · 21 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell, Property Management Manager

5/5

Google

Best experience I've had with letting agents here in Reading. David is an incredible agent who goes out of his way to help out. I am glad to have found my flat through the Haart agency.

Norman · 3 October 2024

Agent replied · 24 October 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner

4/5

Google

Just signed my 4th 12 month tenancy agreement with Emma Saunders. Emma is friendly and helpful. Joanne Kettle and landlord Mattey Group was also very helpful and understanding with an issue that arose. I love the house and area that I live in. I look forward to many years living there and the great relationships between myself, haart and the landlord.

Neville · 1 April 2023

Agent replied · 30 July 2023

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

5/5

Google

Just wanted to say how impressed I was with Beatrice Bejenaru in her communications and efficiency. Many thanks!

Aftab · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

5/5

Google

Chinedu is very professional, client centric and responsive. Her problem solving approach was evident when she promptly communicated on an issue being faced by the tenant and demonstrated empathy . She is willing to go beyond to help her clients and is an asset to the property management team! I am glad to have her as my property manager - approachable, helpful and relationship oriented. Thanks, Simran

Bless · 30 July 2022

Agent replied · 30 July 2023

Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

5/5

Google

Ewan’s presentation was very well done. He was friendly, professional, and transparent about the conditions of the rental. I appreciated how clearly they explained the contract details and took the time to answer my questions.

Maria · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. … More

5/5

Google

I dealt with David and Emily at Haart (Earley) and have nothing but praise for them both and Haart in general. Both myself and my landlord were having all sorts of problems with our initial agency (Bond Property) for quite a few years. My landlord decided to move over to Haart and they were infinitely better! Everything was done smoothly and accurately. David was always willing and available to chat if I had any issues or queries, and he was very proactive which was important. Emily was new but very friendly and easy to talk to. My departure from the tenancy/property was also completely hassle free. I would highly recommend Haart to anyone in the Berkshire area! Thanks.

Tommy · 1 October 2019

Agent replied

Dear Tommy, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We hope to be of service to you again in the future. Best wishes, haart Earley (Lettings)

5/5

Google

Haart letting agent had shown me the below property. 26 Branagh Court, RG30 2QX Even though the property is very nice and I liked it so much but just not right for my requirement considering I have got 2 children and the younger one is just 1 year old. But I can not stop myself from providing feedback for Callum. He is a gentlemen and very graceful person with ample of patience. He have got so many viewing appointments on that day with multiple agents and with out any hesitation I can confidently say that he is the best among all of them. Even though I unable to make offer for the property but would like to deal with your agency again. Thanks to Callum..

Pranav · 29 July 2019

Agent replied

Dear Pranav Patidar, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Earley (Lettings)

5/5

Google

Zain was very helpful, he made It very smooth for me to get a place. I will definitely recommend using haart and will surely refer others to use this agent.

Yeukai · 4 December 2024

Agent replied · 8 December 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.

5/5

Google

Haart took over my property form after they fell through. Emma Saunders has been instrumental on assisting me in rectifying the issues left by the previous property manager and ensuing the property is compliant for the rental market. Her communication is always prompt and clear, with professional advice to enable me as a landlord to make the right decision.

Jess · 1 April 2023

Agent replied · 30 July 2023

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

5/5

Google

Zain was very helpful and welcoming at the viewing. He answered all my question with great answers and he definitely helped me find a great place for myself! His customer service was remarkable and I am thankful for his help!

Gheorghe · 14 June 2024

Agent replied · 21 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner

5/5

Google

My experience with Zain is the best. He’s good at what he does and knows what he’s doing. He responds quickly and has good communication skills.

Boateng · 16 January 2025

Agent replied · 22 January 2025

Thank you very much indeed for your kind words, it was our pleasure to assist.

5/5

Google

I have needed multiple pieces of information for my tenancy, Emma Saunders has been amazing. By far the best estate agent I have had the pleasure to deal with at Haart, Emma goes above and beyond to help you in whatever your situation is. Emma thank you for making the last few months alot easier for me.

Charley · 1 May 2023

Agent replied · 30 July 2023

Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Emma Saunders, Senior Property Manager | Thames Valley PM

1/5

Google

I contracted 1 bed flat for 12 months Thru Haarts agency back on April 2017 and your website advertised parking permit is available for that flat. I signed contract paid all agency fee and deposit(about 400 pounds fee) and Reading council refused to even issue me temporary permit saying they need planning permission for the property as the LL has converted the house into number of flats. They issued me a 2 x 2 months temporary permits and advised to get all docs from Landlord before issuing permanent parking for next 12 months. At the end Agency (David) spoke to landlord who contacted reading council and after few weeks LL spoke to agency apologized and said he wont be able to provide any documents. Due to this I had to finish my contract within 5 months as without Car parking it was impossible to stay there and agency did not return a single penny as it was 12 months fee i Paid and due to agency and landlord fault I had to move due to parking issue. Haarts Agency did not verify correct information before they advertised to their website (Car parking was not available for that property as per reading council) and causing huge issues to others /customer. There is still no solution to this issue.

Adnan · 31 July 2018

Agent replied

Dear Mr Shahid, Thank you for taking the time to write this review. As you know, this situation has now been fully resolved and the landlord has paid you compensation. I completely understand your frustrations, and am genuinely very sorry that this issue occurred. Whilst haart acted in good faith throughout, and supported you we do understand that there was a significant delay in the landlord paying out the compensation he promised you. I am pleased that this has now been concluded. If you ever need any further assistance, please do not hesitate to contact us again. We would be delighted to help.

5/5

Google

Beatrice carried out her inspection very professionally. She's always been good to respond to us.

Lucy · 22 July 2026

Agent replied

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

5/5

Google

I had some queries as a landlord and Beatrice Bejenaru was very prompt responding to me to get me the information I needed! I appreciate the good service!

Pallab · 7 December 2024

Agent replied · 28 December 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Reading

How many reviews does haart Reading have?

haart's Reading office has 577 reviews across two platforms: 576 on Google, 1 on Facebook.

What is haart Reading's rating?

haart Reading is rated 4.8 out of 5 across all 577 reviews, and 4.8 out of 5 on Google from 576 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Reading won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Reading office?

haart Reading, 193 Wokingham Road, Reading, Berkshire, RG6 1LT.

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