Every review we hold for the Reading office, from every platform, shown as written. First names only.
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5/5
GoogleThank you David it has been a pleasure to deal with you. We have received excellent service, with your attention to detail and follow up, always being willing to help and answer my many questions. You have made this quite daunting process of finding a place to live (with all the paperwork) go so smoothly. Also a big thank you to Chloe who did our viewing. I would highly recommend Haart Lettings Earley.
Mary Β· 25 November 2023
Agent replied Β· 24 March 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
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5/5
GoogleHighly recommend Haart Letting Agency & Mr Zain Akhtar, for his unconditional support and professionalism. Appreciate his unwavering support and efforts made towards viewing and referencing, even way before officially signing the terms with Agency. The dedication and effort made are tremendous. Highly recommend Haart Letting Agency.
Thank you Zain!
Dharmendra Β· 23 December 2024
Agent replied Β· 28 December 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
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5/5
GoogleJust wanted to express my gratitude for the excellent labour of Oswald he has been such a great help always offering a quick reply and following up every query has been sorted out. Thank you very much!!!
Carolina Β· 22 July 2026
Agent replied Β· 26 August 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell Thames Valley PM
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5/5
GoogleI've been dealing with Beatrice, she has been really helpful. I had some issues once the tenants had moved out. Beatrice took her time to explain my options and then worked hard to get a favourable outcome.
Hassam Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
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5/5
GoogleI have used Haart Lettings Agents in Earley for a number of years. Having managed lettings myself and used other agents I very much value and trust my relationship with David and Chloe. Modern letting is full of issues and new regulations. Having a good team on your side makes all the difference. I see these guys in this light and therefore do not hesitate to recommend them. thanks Andy
Andy Β· 25 October 2023
Agent replied Β· 28 October 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
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5/5
GoogleZain was absolutely brilliant, well presented and polite, answered any questions I had and truly made me feel at ease through the whole viewing process. If I am not chosen to rent the property I saw today I hope he is the one to show me the next one we go to look at.
John Β· 23 August 2024
Agent replied Β· 24 October 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
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5/5
GoogleAnsel was amazing, very chatty and professional.
Liliana Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. β¦ More
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5/5
GoogleDavid is the best manager, his professional attitude helped me a lot when I moved out from my previous premises. He is always nice to solve your problems or questions.
Ms Kettle was very helpful on my deposit refund case. She is a very good person.
I highly recommend to work with this property company, especially Mr David wonβt let you down.
Wong Β· 22 March 2024
Agent replied Β· 21 June 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
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5/5
GoogleBeatrice has been extreme helpful in the process of me renting my property and also organising contact with the tenets etc. Beatrice has been very attentive and highly organised. Keeping me up dated on what is happening and always being on hand to answer any questions! Thank you!
Jenny Β· 3 November 2024
Agent replied Β· 10 November 2024
Thank you for your kind words, we love to hear about positive experiences. Kind regards, haart property management team
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5/5
GoogleGreat service from Beatrice from the Property Mgt Team - looking after my existing tenant and support in transitioning to new tenants (including the check out process ) who are arriving soon.
Simon Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
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5/5
GoogleI would like to say massive thanks this letting . All team are really amazing they was supported us to find a good property was really friendly . Thank you for your effort and hard work. My English is not first language , and I am really appreciate for you patient .
Special thanks to David Brownbill he was with us two difficult weeks , really supported and explained all steps. Now is so difficult to find and renting the property , but his positive gave me hope . And after Just two weeks he gave my ours key π€and plus little present compliment from them agency . A big massive thank you David πππ
Mira Β· 3 September 2022
Agent replied Β· 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, haart Lettings
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5/5
GoogleI would like to mention one particular employee who has made our experience with Haart a great one. We have struggled with renting our property through a particular Haart branch and after sending a complaint, we were told that Emma Saunders would look into the complaint and resolve the matter. Emma has been an absolute gem, following up on matters professionally and with high levels of customer service. I hope she will be able to continue to manage our property as we have enjoyed the smooth correspondences we have had with her.
I would like to thank Emma for her help and wish her all the best in her career.
Natalie Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you very much for your kind words.
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5/5
GoogleI had an amazing viewing with this agency! The agent Ewan was not only super professional, but also very kind. He provided really helpful and detailed information.
Highly recommend working with them!
Alona Β· 13 March 2026
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5/5
GoogleJoanne Kettle is very helpful at Harrt. I called many times to get through to someone to support with my query back but was unsuccessful until Joanne got on case and she was able to help and dealt with my query straight away.
She is great. Thanks Joanne!
Anna Β· 26 September 2024
Agent replied Β· 24 October 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
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5/5
GoogleFebruary 2022:
Amazing support from Joanne in getting the tenancy contract renewed.
August 2021:
Amazing support from Lynna Proctor in getting a pest control issue sorted in less than 24 hours. Very happy with the professional yet friendly service. I couldn't have asked for a better property management team. Thank You Lynna!!
April 2021:
It's the first time I have dealt with Haart and found David Brownbill and Emma Saunders to be super helpful in making sure that our move into the new rented property was an easy and smooth experience. They were responsive throughout and were very accommodating from the day we wanted to view the property to getting the documentation in place. I really appreciate their patience in responding to my multiple emails and taking care of some major maintenance issues we found after moving into the house. They have been no less than a wizard in the way they have handled the communication between me, landlord and the vendors to get things sorted asap. It would have been great if the never ending teething issues in the house were taken care of before we moved in but I guess this was outside Haart's control.PositiveResponsiveness, Quality, Professionalism
Bipul Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
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5/5
GoogleBeatrice from Heart Letting Agents is wonderful staff, she is so attentive and helped with my leaking boiler and get new washing machine to replace the faulty one. she make sure everything was ok and rang me after to make sure I am happy. Thanks you to all the team.
Bukky Β· 27 July 2024
Agent replied
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
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5/5
GoogleI have just received a super fast email response from Beatrice in the Haart property management team. My initial call was quickly followed up with all the requested info needed very efficiently.
ToteyX Β· 22 June 2026
Agent replied Β· 22 August 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. β¦ More
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5/5
GoogleEmma Saunders of Earley (Lettings) haart
Emma has looked after our account and take care of your letting property for many years. We are very happy with her services. Emma is responsible and gives us good advice and directions. She always responds to our requests for help and market information promptly and adds value to the entire letting process. We feel lucky to have her taking charge of our account.
Shiu Hong NG
Hong Β· 1 January 2023
Agent replied Β· 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Property Management Team | Thames Valley PM
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5/5
GoogleI just wanted to say how great Shakeerah Bell is in the Haart accounts team. I noticed this when she went away for the last month and nobody replied to my numerous emails chasing rent payment problems. Not one person replied and then as soon as she was back she responded and dealt with all my issues immediately. Please don't go away again!
Tamsin Β· 16 September 2023
Agent replied Β· 30 September 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
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5/5
GoogleEdwin plank is a dedicated and perfect gentleman who knows his roles and discharges with passion too. He attended to me very well and made everything smooth and good
Kenneth Β· 22 June 2026
Agent replied Β· 22 August 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill
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5/5
GoogleGreat cooperation, amazing person very friendly and nice. Overall it was a great experience with Ansel today. Amazing guy and very professional and friendly.
Neel Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
David Brownbill
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5/5
GoogleI have been staying at a property provided by Haart Lettings for last 1.5 years.
I am quite happy from their customer services, specially from last couple of months it has been improved a lot.
Emma Saunders, a Customer service representative from haart lettings has been very responsive and responsible for any issue reported at the property.
I look forward for same continues support and responsivness.
Many thank Emma Saunders for addressing and getting the issue resolved in minimal time.
Anurag SharmaPositiveResponsiveness, Quality, Professionalism, Value
Anurag Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us feedback. We always love to hear from our customers, especially with such great feedback!
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5/5
GoogleI am the contracts manager at Berkshire Heat and currently working with Haart, helping them with their plumbing & heating requirements for their properties on their lettings side. One of my main point of contacts through Haart is Emma Saunders. I must say, it is an absolute pleasure working alongside Emma. She sends over the work orders to us promptly, always follows up and goes above and beyond to make sure we have all the information we need to conduct the works. She is very friendly and always has time to answer any questions we may have. Thank you Emma for all your help, it is genuinely amazing working with Emma Saunders and everyone else in the Property Management team.
Danny Β· 22 June 2021
Agent replied
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Lynna Proctor | Property Management Manager | Thames Valley PM
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5/5
GoogleAnsel was Very helpful and friendly during the property viewing. He explained everything clearly and made the process easy. Thank you for your help.
Inderpreet Β· 13 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.