5/5
Shannon and the team at Ryder and Dutton 5*. Can't adequately express how good these guys were. From offer to moving in was 5 weeks and 3 days. I'm told this can't be done. It can. Perfect.
Trusted Agent profile · Rawtenstall
Verified
★★★★★
518 reviews across 1 platform
68 Bank Street, Rawtenstall, BB4 8EG
Ryder & Dutton's office in Rawtenstall, at 68 Bank Street, is rated 4.9 out of 5 across 518 reviews on 1 platform, including 518 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Ryder & Dutton won in 2026.
The Trusted Agent 2026 results for Ryder & Dutton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rawtenstall office, from every platform, shown as written. First names only.
5/5
Shannon and the team at Ryder and Dutton 5*. Can't adequately express how good these guys were. From offer to moving in was 5 weeks and 3 days. I'm told this can't be done. It can. Perfect.
5/5
Couldn’t be happier with Shannon at Ryder and Dutton. She made what was one of the most stressful experiences straight forward. I am a first time buyer with very limited experience in buying property and Shannon was really helpful, responsive and always answered any of my questions/queries. Thankyou!
Ellie, thank you for your wonderful feedback, I still can’t believe we made it. You were so patient and understanding so thank you for that. I’m glad that I had the opportunity to assist you in your first time buying a home and wish you all the best.
5/5
Matt Higgins was great throughout our buying process. Buying and selling houses is always stressful but it seemed like ours kept hitting hitches. Matt worked with our vendors and buyers to make sure the lines of communication were open and everyone was in the loop. Matt’s definitely a problem solver and kept a cool head.
Thanks for your kind words - we know that Matt will always go the extra mile and it's wonderful to hear your appreciation. From all of us at Fine and Country - hope you have a most wonderful next chapter!
5/5
Probably the best letting agent I’ve dealt with so far. The two agents that helped me Rachel and Sarah made the process of moving a lot easier than normal and avoided a lot of the usual time wasting that most places do. They were also always early to appointments which I’ve noticed is a real problem with other agents.
Good morning James What a lovely, thoughtful review I opened up first thing. We are so pleased that you are both happy with our service and shine above others. Good luck in your new home and Happy Wednesday. Regards Sarah and Rachael
5/5
We can’t thank the whole team enough for handling our sale. Special thanks to Sarah Green for her recommendation and support. Emmy Spiers who kept us fully informed along the way. Thanks Emma, Rob and family.
5/5
Recently sold our house threw Ryder and Dutton after having such a good experience when purchasing through them. We have again had a really good experience selling through them, Shannon is a credit to the company she is polite, helpful and extremely knowledgeable. Thank you for all your help!
Thank you for taking the time to leave me a review. It means a lot knowing that you were happy with the service when you were buying the property and thought of us when coming to sell. We hope that are enjoying your new home and wish you all the best.
5/5
Everyone in the team worked together to ensure my purchase went through as smoothly as possible. Great at liaison between the buyer the seller to iron out the inevitable queries and to get the transaction to a successful conclusion.
We deeply appreciate your kind words. Wishing you much happiness in your lovely new home!
5/5
I would like to thank Sarah , for everything that, she has done for me over the past 4 years of me living at the rented house, I could always contact her regarding any issues that I would have, and she always felt with my issues. Thank you again.
Thank you, it's great to hear about Sarah's great work
5/5
We have just bought our first home through Ryder & Dutton. Beth was great every step of the way, always quick communication and very helpful. Although we had to wait 8 months to complete (we knew this was a condition from the seller when we made an offer) it was stress free and everything went to plan! I would definitely recommend Beth and Ryder & Dutton.
5/5
I have recently rented property and Rachael have been very helpful and patient with me through an entire process.Thank you very much. I also want thank Sarah for additional helpful information. It was pleasure to deal with both ladies and I’m glad I have picked Ryder&Dutton over other agents. Great house and lovely landlord. Very happyPositiveResponsiveness, Quality, Professionalism
Hi Veronika, thank you so much for your review, it's very much appreciated. Rachael & Sarah
5/5
Very recently moved homes with Ryder & Dutton, the help and moving process was brilliant. From the first day of viewing up until our move in Lizzie, Sarah and Joanne were especially helpful staff and answered all queries we had. Easiest move with a letting agents I’ve had and would recommend any time!
Megan, what lovely comments you have written in your review. You know where we are if you require any further help. Good luck to you both in your new home. Regards Sarah, Joanne and Lizzie
5/5
We recently used Ryder & Dutton in Rawtenstall for sale and purchase of properties. It was a difficult process due to being in a long chain. Without the help of the excellent team, in particular Shannon, I doubt we would have made it!PositiveResponsiveness, Quality, Professionalism, Value
Thanks for your review Stacy. It's great to hear that you received an excellent service from our Rawtenstall team, and in particular Shannon. It was a pleasure to guide you through the whole selling and buying process and we wish you all the best!
5/5
Graham always goes above and beyond. Passionate about his work and about customer service. Friendly, polite, always problem solving and accommodating. Would sincerely recommend..
Thank you Megan for the wonderful recommendation, it’s truly appreciated. Wishing you all the very best ahead.
5/5
I cannot rate Ryder and Dutton highly enough. They are absolutely fantastic, always there to help, professional and easy to talk to. As a landlord this is very important and they always strive to do the best for you and your tenants. Thanks to all the team, in particular Sarah, Tom and Gareth but I must say that’s they are all a great team.
5/5
Dominique and team are fantastic. They didn't just find us a buyer, they found us the right buyer who was willing to work with our timescales. They offered sound advice throughout and went above and beyond to keep everyone happy and the sale progressing smoothly through the inevitable bumps in survey results, to final completion. A truly excellent experience.
So delighted for you and your family that it went so well - all of us enjoyed working with you and wish you all the happiness in the world in your new home!
5/5
Shannon was always responsive and professional, and worked hard to make sure the process stayed on track and all parties kept informed. Having had less than brilliant experiences with other estate agents in the past, would heartily recommend Shannon, and Ryder and Dutton.
Fantastic to read your feedback on Shannon, thank you Iain! It was a pleasure dealing with you and you know where we are should you need anything in the future. Have a lovely Christmas and New Year from all of us!
5/5
Had a great experience with Ryder & Dutton. Shannon went above and beyond to ensure our purchase went through as smoothly as possible. She was always in contact with updates. We can't thank Shannon enough. She is a credit to Ryder & Dutton.
Thank you for your feedback. We are glad that Shannon was able to help you with your purchase.
5/5
We recently used Ryder & Dutton in Rawtenstall for sale and purchase of properties. It was a difficult process due to being in a long chain. Without the help of the excellent team, in particular Shannon, I doubt we would have made it!
Thanks for your review Stacy. It's great to hear that you received an excellent service from our Rawtenstall team, and in particular Shannon. It was a pleasure to guide you through the whole selling and buying process and we wish you all the best!
1/5
My parents have had an awful experience. We just moved to a filthy house, dirt on light switches and cupboards, sink and shower with residue. No one was there to hand over the keys in the property so we had a whole day and evening without heating as we had no idea how to work it (not the same as usual heating systems) Electric fire broken and no idea how to use the hob (another unusual way to work it) We were finally able to work the heating and the radiators need bleeding. All of this and the staff say they didn’t know they haven’t been to the property in months! How can you rent out such an expensive property and not even have it ready for your tenants to move in?! And they say their interest is with their client the landlord, not us? We’ve been deeply unimpressed and hope they fix this soon as it could really ruin our christmas. Also their email said ‘sorry you’re upset’, what a way to write an email, they can’t even take the blame.
We're so sorry that the landlord left the property in an unfit state for you. As they manage the property themselves there was little we could instruct to ease your experience.
5/5
Absolutely overwhelmed with all the effort and great service I received, going above and beyond to help in getting our perfect family home. Cannot thank Rachel, Sarah and Graham enough for there patience and support. It's been very appreciated and we are thrilled with our new home. Thank you
Hi Victoria Thank you for taking the time out to write a Google review for us all, good luck in your new home. Regards Sarah Rachael and Gareth
5/5
I had a wonderful experience being a first time renter with Ryder & Dutton. Lizzie, Sarah and Joanne were so helpful, professional and friendly all the way through. They answered my questions and explained the processes clearly. It was all very easy and simple. Thanks again to you all.
Thank you Lisa for your feedback and taking the time to write us a review. We are glad you have had such a positive experience with Ryder & Dutton and wish you well in your new home. Many thanks, Lizzie, Sarah and Joanne
5/5
Thanks to all the team at Ryder and Dutton for making our first rental process easy. The team were always quick to respond to queries. Special thanks to Sarah Green who made the end process clear and straight forward. We would use Ryder and Dutton again and would recommend them to anyone looking to rent too.
Hi Lucy So sad that you are leaving us, but happy you have found your perfect home. Good luck with everything. From Sarah
5/5
Very pleased and happy with Sarah Green and Jack Higgin. It’s always nice knowing that your properties are being looked after to the highest degree.
Thanks Avi! All the best going forward.
5/5
Ryder & Dutton were fab when we were looking to rent and helping us with all the paperwork. Rachel Howard Cofield was with us every step of the way and totally on the ball and Sarah Green was extremely welcoming when handing us the keys and passing over information, thank you! Totally recommend.
Hi Christine Good luck in your new home and a massive thank you for our recent Google review, much appreciated. Regards Sarah and Rachael
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ryder & Dutton's Rawtenstall office has 518 reviews across 1 platform: 518 on Google.
Ryder & Dutton Rawtenstall is rated 4.9 out of 5 across all 518 reviews, and 4.9 out of 5 on Google from 518 reviews.
Yes. In The Trusted Agent 2026 awards: Ryder & Dutton, Rawtenstall won Gold; Ryder & Dutton, Kirklees won Gold.
Ryder & Dutton Rawtenstall, 68 Bank Street, Rawtenstall, BB4 8EG.