Every review we hold for the Rawtenstall office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleShannon was extremely helpful all the way through the buying process. We needed to complete before the end of June due to the stamp duty changes, and Shannon gave us weekly updates from the solicitors on both sides and the sellers to make sure we completed on time. Thanks again Shannon!!
Leon & Charlotte
Leon Β· 4 October 2022
Agent replied Β· 8 June 2023
Thank you for your lovely feedback, I am happy that we managed to get it through in time for the deadline for you. I hope you and your family have settled in well and the renovation is going as planned.
β
β
β
β
β
5/5
GoogleAs everyone probably knows, selling a house is full of ups & downs. It can be quite stressful at times but Shannon helped us navigate the whole process.
Shannon was always very helpful and professional, providing efficient & knowledge advice.
Thanks Shannon. I would recommend Ryder & Dutton to anyone considering using their services.
Paul Β· 4 October 2022
Agent replied Β· 8 June 2023
Thanks Paul, great to hear of Shannons work!
β
β
β
β
β
5/5
GoogleFantastic service from Shannon Laycock. From start to finish the positive nature from Shannon and the team resulted in smooth transaction. They achieved results others could not and i highly recommend them to sell your property. They will continue to be a trusted partner working on other future transactions.
Russell Β· 24 March 2023
Agent replied Β· 8 June 2023
Thank you Russell!
β
β
β
β
β
5/5
GoogleOver the years I have purchased and sold ten properties so have dealt with a few agents and I have never had an agent that has gone above and beyond in the way that Dominique and her team do. They really are diamonds and went that extra mile time abd time again. Highly recommend !
Wah Β· 14 August 2022
Agent replied Β· 14 August 2026
Thanks so much for your kind endorsement - I hope that you and your family have much happiness in your next chapter - the whole team here really enjoyed working with you to sell your incredible and unique home! Warm wishes from all of us. Thanks again!
β
β
β
β
β
5/5
GoogleWonderful service from Sarah Green and all the Letting team at Ryder and Dutton Rawtenstall. Very friendly and efficient in finding us a new tenant.
Steven Β· 24 February 2026
Agent replied Β· 24 March 2026
Thanks Steven for the lovely comments. Weβre glad we could assist and wish you all the very best.
β
β
β
β
β
5/5
GoogleI purchased a flat through this agent. Dominique was very knowledgeable about the property and area, responded quickly to any queries, chased solicitors to ensure exchange and completion and was helpful with access for an architect. I had been looking for properties for some time and so dealt with a number of estate agents and Dominique was considerably better than many.
Mary Β· 14 August 2021
Agent replied Β· 14 August 2026
Thank you for taking the time to leave such kind words! Welcome to Brighton and Hove! We sincerely wish you much happiness in this next exciting chapter ... and hope you enjoy the view!!! x
β
β
β
β
β
5/5
GoogleRyder & Dutton were the vendors estate agent for my purchase. They were extremely efficient in all enquiries and procedures. Shannon Laycock was my contact and she was the height of professionalism, efficiency and attention to detail driving the whole process whilst others sat and watched.
Phil Β· 17 May 2023
Agent replied Β· 8 June 2023
Thank you Phil, we're glad Shannon could be so helpful!
β
β
β
β
β
5/5
GoogleRyder and Dutton were very helpful in helping me find a rental property within my budget. I was helped by Samantha Whalen, and she was very helpful and kept me in the loop of progress at all times - highly recommend!
Sean Β· 24 March 2025
β
β
β
β
β
5/5
GoogleI'm currently selling my house with Ryder and Dutton, the sale so far is straight forward , and have been kept upto date at each stage.
I have also used the services of Nikki Cockcroft, who managed to get the best deal for my new mortgage. Again, Nikki has been helpful, willing to address any queries on my behalf no matter how small and has kept me updated frequently. Wonderful service.
Katherine Β· 4 October 2023
β
β
β
β
β
5/5
GoogleSarah, Gemma and Sam were fabulous. They made the whole process of getting the property a breeze! Very responsive with communication even when I was nagging about getting keys! Absolutely fantastic. Thank you so much, Chloe & Aaron π β¦
Chloe Β· 24 March 2025
β
β
β
β
β
5/5
GoogleRenting with Ryder and Dutton is easy, stress free and a pleasure.
Any issues, Sarah Green is straight onto it and sorts it. Always a pleasure to deal with and hopefully will be dealing with herself for the foreseeable future
Ash Β· 24 March 2025
β
β
β
β
β
5/5
GoogleDealing with Shannon at Rawtenstall was an absolute pleasure, polite, professional and is excellent at what she does. Great communication whilst buying our house and helped immensely in getting the chain moving so we could move in a week earlier than expected. Now weβve moved I do miss our weekly chats!
Buzzclarets Β· 16 September 2022
Agent replied Β· 8 June 2023
Thank you for your kind words and lovely feedback. I will also miss our weekly chats but you know where I am if you need anything at all or just a general chat.
β
β
β
β
β
5/5
GoogleMy mother uses Ryder and Dutton for management of her rentals. They have been very good and a special mention goes to Sarah Green for her very professional manner and timely assistance whenever there is a problem.
Stephen Β· 17 October 2025
Agent replied Β· 2 September 2025
Thanks Stephen, glad Sarah and the team were able to help your mother. Wishing you both the best!
β
β
β
β
β
5/5
GoogleIβve dealt with Sarah Green for around 7 months now with a rental property, Sarah is a very bright and professional person. Sarah is Very accommodating and is good at problem solving, having dealt with other estate agents previously I would highly recommend Ryder and Dutton. Sarah was very responsive with the check In and check out and proseessd my deposit return very promptly.
Neni Β· 4 October 2019
Agent replied Β· 8 June 2023
Hi Neni
What a lovely Google review you have posted. It has been a pleasure dealing with you over the last 6 months, you will be missed.
Good luck in your new home.
Regards
Sarah
β
β
β
β
β
5/5
GoogleThe service we received from R&D, namely Janet Warsap, was excellent. As first time buyers we had a lot of questions and Janet was really patient, friendly and professional. She had lots of information to share with us on the homes that we were interested in, whilst giving her honest feedback. I canβt rate Ryder and Dutton or Janet highly enough.
Nick Β· 4 October 2020
Agent replied Β· 8 June 2023
Thank you Nick for taking the time to write such a lovely review! I am really pleased we were able to assist you in the search for your first home and we wish you all the best. Janet
β
β
β
β
β
5/5
GoogleI had a very good experience all the way through my dealings with the lettings team, Sarah was very helpful and her professional approach made the transition into my new home run really smoothly, Excellent service π β¦
Steve Β· 24 March 2025
β
β
β
β
β
5/5
GoogleShannon Laycock was doing really well to get my property purchase go through before the end of stamp duty holiday. I really appreciate her hard work. She was updating me the status every week after contacting my solicitors and the vendor's solicitors. She is a star. I recommend Ryder and Dutton estate agents. They are superπ
Lalithasorubiny Β· 4 October 2021
Agent replied Β· 8 June 2023
Lalitha, I am still in absolute shock that we got it through within the final minutes of the day and before the stamp duty deadline. Thank you so much for this wonderful feedback and for being so patient and persevering with the complex issues that came up along the way. All your hard work and dedication to complete the purchase has paid off. I am very excited to see the work that you are going to put into the house to make it a home. I will really miss our daily conversations and your bubbly personality. Fingers crossed this wont be the last time we work together. Best wishes.
β
β
β
β
β
5/5
GoogleRecently sold our house threw Ryder and Dutton after having such a good experience when purchasing through them. We have again had a really good experience selling through them, Shannon is a credit to the company she is polite, helpful and extremely knowledgeable. Thank you for all your help!
Lizzie Β· 16 September 2022
Agent replied Β· 27 November 2023
Thank you for taking the time to leave me a review. It means a lot knowing that you were happy with the service when you were buying the property and thought of us when coming to sell. We hope that are enjoying your new home and wish you all the best.
β
β
β
β
β
5/5
GoogleMoving house is always stressful, but Roisin Beardsworth based at the Rawtenstall office went out of her way to keep us informed of all updates during the sale of our property. Roisin was always polite, professional and a pleasure to work with. Additionally Shannon and Graham were most helpful when Roisin was out of the office.
Walt Β· 16 September 2021
Agent replied Β· 8 June 2023
Thank you Veronica & Walt for the lovely review, and thank you both so much for the amazing presents!! We hope you have settled well into your new home.
Roisin, Shannon, Graham & the Rawtenstall team
β
β
β
β
β
5/5
GoogleWhen we viewed the property Sarah had arrived early to get her bearings on the house, there was no awkward fumbling around with keys when we arrived like it is with most other estate agents.
Sarah was very knowledgeable and really friendly, we had viewed several rental properties in and around the rossendale area and lots of the estate agents were just there to unlock the door due to the competitive market.
Sarah took the time to show us the house and explained clearly what the process would be going forward if we wanted to proceed. We explained on the viewing that we wanted to proceed, despite this being around 4:30pm Sarah said she would contact the landlord that day. The next day our application was being submitted.
From there Rachael took forward our application and orchestrated getting us in as quickly as possible. Rachael did things when she said she would and took into account our personal circumstances - listen to and alleviating our concerns.
Rachael explained clearly what would and wouldnβt be done by our tenancy start date, explaining that the choice was ours whether to wait or not.
All in all our experience was really positive, from the first viewing to getting our keys. Thanks to Sarah and Rachael!
Hayley Β· 11 October 2022
β
β
β
β
β
5/5
GoogleWe recently sold a property through Ryder & Dutton Rawtenstall and were very pleased with the service. Graham initially valued it, we had a number of viewings before a purchaser was found and found the feedback helpful. After a sale was agreed at close to asking price, I mainly dealt with Jack Banks who kept us informed throughout the sale period with regular phone calls and updates as to the how the sale was progressing. I would recommend Ryder and Dutton and will definitely use again in the future. All the staff were helpful and they do their best to sell your property.
Eleanor Β· 4 October 2022
β
β
β
β
β
5/5
GoogleWhen we viewed the property Sarah had arrived early to get her bearings on the house, there was no awkward fumbling around with keys when we arrived like it is with most other estate agents.
Sarah was very knowledgeable and really friendly, we had viewed several rental properties in and around the rossendale area and lots of the estate agents were just there to unlock the door due to the competitive market.
Sarah took the time to show us the house and explained clearly what the process would be going forward if we wanted to proceed. We explained on the viewing that we wanted to proceed, despite this being around 4:30pm Sarah said she would contact the landlord that day. The next day our application was being submitted.
From there Rachael took forward our application and orchestrated getting us in as quickly as possible. Rachael did things when she said she would and took into account our personal circumstances - listen to and alleviating our concerns.
Rachael explained clearly what would and wouldnβt be done by our tenancy start date, explaining that the choice was ours whether to wait or not.
All in all our experience was really positive, from the first viewing to getting our keys. Thanks to Sarah and Rachael!
Hayley Β· 4 October 2022
β
β
β
β
β
5/5
GoogleCouldnβt be happier with Shannon at Ryder and Dutton. She made what was one of the most stressful experiences straight forward. I am a first time buyer with very limited experience in buying property and Shannon was really helpful, responsive and always answered any of my questions/queries. Thankyou!PositiveResponsiveness, Professionalism
Ellie Β· 24 August 2022
Agent replied Β· 8 June 2023
Ellie, thank you for your wonderful feedback, I still canβt believe we made it. You were so patient and understanding so thank you for that. Iβm glad that I had the opportunity to assist you in your first time buying a home and wish you all the best.
β
β
β
β
β
5/5
GoogleWe recently sold our property with Ryder and Dutton and dealt with Shannon throughout the process. She was a great help with the sale along with assisting us and helping where ever she could with our new purchase. Would definitely recommend people to her and Ryder and Dutton in the future.
Rachel Β· 24 May 2022
Agent replied Β· 8 June 2023
Thanks Rachel, great to hear Shannon has been so supportive
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.