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Mann reviews

4.6

★★★★★ Excellent

233 reviews across 1 platform

17 High Street, Ramsgate CT11 9AG

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Mann's Ramsgate office at 17 High Street is rated 4.6 out of 5 across 233 reviews on 1 platform, including 233 Google reviews rated 4.6. Checked 9 October 2026.

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4.6 / 5

233

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.

4/5

Google

Shannon at the Ramsgate branch was excellent. She kept in touch and returned my calls. An efficient service with a welcome personal touch, which is quite rare these days. Would highly recommend.

Nicola · 23 December 2023

Agent replied · 20 June 2024

Thank you for your great review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Thankyou Shannon at Mann's Ramsgate,very welcoming and professional and informative..will definitely be using Mann again and asking for you Shannon in the future.

Kay · 19 June 2024

Agent replied · 20 June 2024

Kay thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Cannot recommend this agency enough!! Brilliant staff, very friendly and helpful. Renting process was easy and and straight forward, staff were supportive and happy to see us whenever we had a question. Staff helped us through the issues we had with our references with no hesitation. So a huge thank you to the lovely staff who helped us make this possible.

Ilaria · 1 August 2019

Agent replied

Many thanks for the wonderful 5* review. I will ensure your kind words are passed on to our dedicated team. Thank you for the recommendation! Kind regards, Lucy

1/5

Google

Experience we have had as first time buyers was shocking, they were rude and hung up on us once. Didn't tell us what was going on with property we was looking at and never phoned back when they said they would. I do not recommend this company to anyone they are awful.

Jacob · 22 July 2021

Agent replied

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

It was a pleasure to of found an estate agency which made it such an easy transaction from being professional, helpful, kind, understanding, going the extra mile and overall a lovely bunch to work along side with, thank you for all your help. Highly recommended

Rachel · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Lucy recently let one of my properties in Ramsgate. From the start through to handing over the keys to the new tenants, Lucy provided a seamless and professional service. As a landlord of over 20 years I would say the service and customer experience rates as the best I've received.PositiveResponsiveness, Quality, Professionalism

Thomas · 21 June 2021

Agent replied · 20 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

1/5

Google

Quick to take my deposit and then the silent treatment for weeks.... six requests for a call back and not one other then to ring my number for one ring then hang up over the space of ten days.... they even sound patronising when they are apologising for not calling you back.... communication is a basic human skill

K · 29 July 2019

Agent replied

Hello, Thank you for taking the time to leave this review. I am sorry that you have found that the communication is not what you were expecting. If you would like to contact us and explain the situation in more detail do not hesitate to contact us on review@countrywide.co.uk. Kind regards, Chris

5/5

Google

The team at Mann were incredibly helpful with my recent rental. They communicated quickly and efficiently and I was very pleased with the whole process. Thanks!

Tom · 23 December 2023

Agent replied · 20 June 2024

Thank you for your thoughtful 5* review Tom! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Great staff and very easy process with renting a property. Kind and professional showing of the properties through to handing over the keys. Highly recommend for a smooth and courteous service for renting a property.

Ben · 1 May 2023

Agent replied · 30 July 2023

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Mann were a pleasure to deal with. Chris ended up being our mortgage adviser and couldn't have done more to help. Great communication he would update us throughout the process. We would definitely recommend him to anyone needing help with finding a mortgage or looking to remortgage. Professional, friendly and eager to help. Thank you!

Lou · 29 July 2019

Agent replied

Hi Lou, thank you for your 5* review and kind comments. It's good to hear that you would recommend Chris in the future. All the best, Mike.

5/5

Google

Shannon Jones was my agent. She was efficient and friendly. I will definitely be recommending her!! Thank you so much!!

Glen · 31 January 2023

5/5

Google

Cannot fault Mann lettings, after viewing properties with other estate agents Mann outdo all of them with their professionalism and helpfulness! Jade and Emma I particular have been so helpful and helpful answer any queries I have. Thanks so much!PositiveResponsiveness, Professionalism

Chloe · 21 June 2022

Agent replied · 20 June 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Following completion of the sale of my property I would like to thank Natasha and Chris for their perseverance and help with it.

David · 3 September 2022

5/5

Google

I had the most personal, professional and easy experience with the lettings team. The agent i dealt with, Lucy Forde, went above and beyond to make a difficult and stressful move for me as pleasant as possible. Highly reccomend and would choose to deal with Lucy again in the future if i needed

Natalie · 7 November 2019

Agent replied

Wonderful to read Natalie that you had a fantastic experience with our local Mann team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.

5/5

Google

Nice staff especiallyJade and Shannon, always ready to help , they made sure we got the type of house we were looking for and was satisfied.

Regha · 29 September 2023

Agent replied · 29 October 2023

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Lucy and Paul were really great and professional with our move. Always quick to respond to emails and really helpful over the phone. We would use Mann again in the future without question.PositiveResponsiveness, Professionalism

Heidi · 26 August 2020

5/5

Google

I've been a client of Mann & Co Margate for quite some time and find all the staff reliable and well trained, I have the most contact with Sarah Hart, nothing is ever too much trouble for Sarah. She answers my enquires promptly and in a professional manner. I would highly recommend them to anyone.

Chris · 31 July 2016

Agent replied

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

I was looking to rent in the area and I had a great experience with Mann, specifically Jade - very efficient, friendly and professional service. Thank you!

Sarah · 24 July 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Mann Lettings in Ramsgate were really easy and helpful to deal with and Yasmine and the team willing to go the extra mile to make the move painless. I would definitely use Mann Lettings again

John · 29 July 2019

5/5

Google

Fantastic to deal with quick with there responses and very helpful very much recommend

Shaun · 21 April 2024

Agent replied · 20 June 2024

Shaun OSHEA thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely great service, Lucy and Jade were knowledgable, professional and efficient. Their communication was second to none, I couldn’t give a higher recommend!PositiveResponsiveness, Quality, Professionalism

Caitlin · 26 October 2021

5/5

Google

Bradley linton and Shannon Jones both outstanding staff and amazing people.

RoTa_ · 21 May 2024

Agent replied · 20 June 2024

Thank you RoTa_ Mags for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great communication was extremely happy thanks team 👍🏼 …

Lucas · 19 June 2024

Agent replied · 20 June 2024

Lucas thanks for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service and not a bad word to say

Alfie · 18 June 2024

Agent replied · 20 June 2024

Alfie thanks for your great 5* review. Best wishes, Lucy, Customer Relations.

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Questions about Mann

How many reviews does Mann have?

Mann's Ramsgate office has 233 reviews across 1 platform: 233 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Mann's rating?

Mann is rated 4.6 out of 5 across all 233 reviews, and 4.6 out of 5 on Google from 233 reviews, checked 9 October 2026.

Where is Mann's Ramsgate office?

Mann, 17 High Street, Ramsgate CT11 9AG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.