Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleShannon at the Ramsgate branch was excellent. She kept in touch and returned my calls. An efficient service with a welcome personal touch, which is quite rare these days. Would highly recommend.
Nicola · 23 December 2023
Agent replied · 20 June 2024
Thank you for your great review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThankyou Shannon at Mann's Ramsgate,very welcoming and professional and informative..will definitely be using Mann again and asking for you Shannon in the future.
Kay · 19 June 2024
Agent replied · 20 June 2024
Kay thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCannot recommend this agency enough!! Brilliant staff, very friendly and helpful. Renting process was easy and and straight forward, staff were supportive and happy to see us whenever we had a question. Staff helped us through the issues we had with our references with no hesitation.
So a huge thank you to the lovely staff who helped us make this possible.
Ilaria · 1 August 2019
Agent replied
Many thanks for the wonderful 5* review. I will ensure your kind words are passed on to our dedicated team. Thank you for the recommendation!
Kind regards, Lucy
★★★★★ 1/5
GoogleExperience we have had as first time buyers was shocking, they were rude and hung up on us once. Didn't tell us what was going on with property we was looking at and never phoned back when they said they would. I do not recommend this company to anyone they are awful.
Jacob · 22 July 2021
Agent replied
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a pleasure to of found an estate agency which made it such an easy transaction from being professional, helpful, kind, understanding, going the extra mile and overall a lovely bunch to work along side with, thank you for all your help. Highly recommended
Rachel · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLucy recently let one of my properties in Ramsgate. From the start through to handing over the keys to the new tenants, Lucy provided a seamless and professional service. As a landlord of over 20 years I would say the service and customer experience rates as the best I've received.PositiveResponsiveness, Quality, Professionalism
Thomas · 21 June 2021
Agent replied · 20 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
GoogleQuick to take my deposit and then the silent treatment for weeks.... six requests for a call back and not one other then to ring my number for one ring then hang up over the space of ten days.... they even sound patronising when they are apologising for not calling you back.... communication is a basic human skill
K · 29 July 2019
Agent replied
Hello,
Thank you for taking the time to leave this review. I am sorry that you have found that the communication is not what you were expecting. If you would like to contact us and explain the situation in more detail do not hesitate to contact us on review@countrywide.co.uk.
Kind regards, Chris
★★★★★ 5/5
GoogleThe team at Mann were incredibly helpful with my recent rental. They communicated quickly and efficiently and I was very pleased with the whole process. Thanks!
Tom · 23 December 2023
Agent replied · 20 June 2024
Thank you for your thoughtful 5* review Tom! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat staff and very easy process with renting a property. Kind and professional showing of the properties through to handing over the keys. Highly recommend for a smooth and courteous service for renting a property.
Ben · 1 May 2023
Agent replied · 30 July 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMann were a pleasure to deal with. Chris ended up being our mortgage adviser and couldn't have done more to help. Great communication he would update us throughout the process. We would definitely recommend him to anyone needing help with finding a mortgage or looking to remortgage. Professional, friendly and eager to help. Thank you!
Lou · 29 July 2019
Agent replied
Hi Lou, thank you for your 5* review and kind comments. It's good to hear that you would recommend Chris in the future. All the best, Mike.
★★★★★ 5/5
GoogleShannon Jones was my agent. She was efficient and friendly. I will definitely be recommending her!! Thank you so much!!
Glen · 31 January 2023
★★★★★ 5/5
GoogleCannot fault Mann lettings, after viewing properties with other estate agents Mann outdo all of them with their professionalism and helpfulness! Jade and Emma I particular have been so helpful and helpful answer any queries I have. Thanks so much!PositiveResponsiveness, Professionalism
Chloe · 21 June 2022
Agent replied · 20 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFollowing completion of the sale of my property I would like to thank Natasha and Chris for their perseverance and help with it.
David · 3 September 2022
★★★★★ 5/5
GoogleI had the most personal, professional and easy experience with the lettings team. The agent i dealt with, Lucy Forde, went above and beyond to make a difficult and stressful move for me as pleasant as possible. Highly reccomend and would choose to deal with Lucy again in the future if i needed
Natalie · 7 November 2019
Agent replied
Wonderful to read Natalie that you had a fantastic experience with our local Mann team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleNice staff especiallyJade and Shannon, always ready to help , they made sure we got the type of house we were looking for and was satisfied.
Regha · 29 September 2023
Agent replied · 29 October 2023
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLucy and Paul were really great and professional with our move. Always quick to respond to emails and really helpful over the phone. We would use Mann again in the future without question.PositiveResponsiveness, Professionalism
Heidi · 26 August 2020
★★★★★ 5/5
GoogleI've been a client of Mann & Co Margate for quite some time and find all the staff reliable and well trained, I have the most contact with Sarah Hart, nothing is ever too much trouble for Sarah. She answers my enquires promptly and in a professional manner. I would highly recommend them to anyone.
Chris · 31 July 2016
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI was looking to rent in the area and I had a great experience with Mann, specifically Jade - very efficient, friendly and professional service. Thank you!
Sarah · 24 July 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleMann Lettings in Ramsgate were really easy and helpful to deal with and Yasmine and the team willing to go the extra mile to make the move painless. I would definitely use Mann Lettings again
John · 29 July 2019
★★★★★ 5/5
GoogleFantastic to deal with quick with there responses and very helpful very much recommend
Shaun · 21 April 2024
Agent replied · 20 June 2024
Shaun OSHEA thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely great service, Lucy and Jade were knowledgable, professional and efficient. Their communication was second to none, I couldn’t give a higher recommend!PositiveResponsiveness, Quality, Professionalism
Caitlin · 26 October 2021
★★★★★ 5/5
GoogleBradley linton and Shannon Jones both outstanding staff and amazing people.
RoTa_ · 21 May 2024
Agent replied · 20 June 2024
Thank you RoTa_ Mags for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat communication was extremely happy thanks team 👍🏼 …
Lucas · 19 June 2024
Agent replied · 20 June 2024
Lucas thanks for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and not a bad word to say
Alfie · 18 June 2024
Agent replied · 20 June 2024
Alfie thanks for your great 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.