Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat and fast paced service from Lucy and Jade in the Lettings team, made it a really smooth and quick process for us! Highly recommendPositiveProfessionalism
Eleanor · 9 December 2021
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat customer service
Winnie · 23 December 2023
Agent replied · 20 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper professional, quick and helpfull on all fronts. A real pleasure to be letting with the Ramsgate Mann offices. Many thanks!PositiveResponsiveness, Quality, Professionalism, Value
H · 26 October 2021
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and kind words. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleBrilliant!! Really friendly staff, reliable and well trained. Nothing is ever too much. All my enquires have been dealt with promptly and in a professional manner. I would highly recommend them to anyone. Customer service is fantastic and unlike some other estate agents in the area, they treat you like a human being. BRILLIANT AND FANTASTIC. Thankyou so much for all you help!!!
Paul · 29 July 2019
★★★★★ 1/5
GoogleThe worst letting agent in Thanet.No communicatoin skills what so ever. Ask them to deal with a problem, & they will not get back to you. Stay well clear of this cowboy firm.
Christian · 31 July 2016
Agent replied
Hi Christian, thank you for your feedback and I am very sorry you feel the service you have received has not met the standard you would expect. I would welcome the opportunity to meet with you personally and listen to your feedback, this is valuable to us in improving our customer journey. Please do not hesitate to contact me at the branch on 01843 880129
★★★★★ 5/5
GoogleProfessional Lettings team. Highly recommended
Sadia · 30 June 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLucy was amazing throughout the entire processPositiveResponsiveness, Quality, Professionalism, Value
Nick · 21 June 2020
★★★★★ 5/5
GoogleLucy Forde at mann lettings was super helpful! Answered everything I wanted to know, helped me find a suitable place for myself. Definitely one of the best
Shannon · 5 December 2019
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Amy.
★★★★★ 5/5
GoogleSuper professional, quick and helpfull on all fronts. A real pleasure to be letting with the Ramsgate Mann offices. Many thanks!
Hannah · 14 March 2021
Agent replied
Thank you for taking the time to leave us this great 5* review and kind words. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleWent into the ramsgate office today was greeted at the door, spoke to a member of the team who was very helpful. Would recommend to anyone
Loretta · 29 July 2019
Agent replied
Thank you Loretta for your recommendation. Kind regards, Mark
★★★★★ 5/5
GoogleI have used Mann twice now and would recommend them to anyone, Lovely friendly staff very efficient. Was in my second property within 2 weeks.
Dawn · 29 July 2019
Agent replied
Dawn, thank you for taking the time to leave your 5* rating and recommendation. Kind regards, Mark
★★★★★ 5/5
GoogleFantastic service from Lucy and Jade. Very efficient and professional. You will be in safe hands.PositiveResponsiveness, Quality, Professionalism
Alison · 21 June 2021
Agent replied · 20 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 4/5
GoogleVery kind and knowledgable people.
If they couldn't answer questions they would find out and recontact.
Robert · 17 April 2021
Agent replied
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThey're okay as long as you don't require anything from them, otherwise they just drag their heels and fob you off.
Paul · 29 July 2019
Agent replied
Good morning Paul,
I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleMann gave us a chance when no other agent would,excellent property,great value for money on rental prices,can't fault them for anything
Joseph · 29 July 2019
Agent replied
Hi Joseph, so nice to hear that the local Mann team resolved your issues. All the best, Mark
★★★★★ 5/5
GoogleA brilliant service, they made moving into our new home a very easy process!
Dieter · 14 June 2021
Agent replied
Thank you for your great 5* review.
★★★★★ 1/5
GoogleWorst kind of people I've ever had the displeasure of dealing with. Blatant liars and scammers, it's like no one's honest anymore.
S · 14 January 2018
Agent replied
Hello Aaron, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk
★★★★★ 5/5
GoogleExcellent service.
Speedy and efficient.
100% recommend.PositiveResponsiveness, Quality, Professionalism, Value
Charlotte · 21 June 2021
Agent replied · 20 June 2024
Thank you for your kind 5* review!
★★★★★ 4/5
GoogleI met with Craig Goodburn recently as I will be renting a property shortly in Ramsgate. I was impressed with his and Vickies professionalism and knowledge. I am confident they will find me a suitable tenant and look forward to forming a working relationship with them and Manns.
Jason · 29 July 2019
★★★★★ 5/5
GoogleThe team at Mann have again found me a great tenant, their speed and approach to the letting process are second to none, the team there make you feel very welcome and give you confidence that it all "just happens" as soon as you walk out the door.
Vyckie · 29 July 2019
★★★★★ 5/5
GoogleGreat company to work with, we have have always been provided with a first class service from Vyckie, and her whole team are friendly and very helpful in all aspects of tenancy finding, I would have no hesitation in recommending these guys for all your property letting needs..
Hayley · 29 July 2019
★★★★★ 4/5
GoogleSo far the support and communication has been warm and welcoming.
L · 15 December 2020
Agent replied
Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI didn't know a thing about the Ramsgate area before I moved. but Mann were really helpful and found me a great place. They've also been really easy to talk to, and considerate about all of my queries since I've moved in. I would definitely recommend them!
John · 29 July 2019
★★★★★ 4/5
GoogleIdeally central in Ramsgate. The go to place for lettings.
Paul · 29 July 2019
Agent replied
Thank you Paul for your rating. Best wishes, Mark
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.