Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt is always a pleasure working with Mann Lettings in Ramsgate. Their service is always enthusiastic, thorough, efficient and professional. Their continued contact throughout the lettings process is extremely valuable allowing all involved to be kept assured and up to date at all times. Having used several agents within the area in the past I soon learned I only needed one. Therefore I would always recommend Mann Lettings in Ramsgate as a starting point, knowing you need not look any further.
Bradley · 29 July 2019
★★★★★ 5/5
GoogleI've been dealing with Freddy from sales and the service and communication has been really good. Recommended.
Andy · 23 December 2023
Agent replied · 20 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team are Great ! Thanks guys!
Lewis · 18 June 2024
Agent replied · 20 June 2024
Hi Lewis, thank you for your kind words! We're delighted to hear that you had a great experience with our team. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleVery good service and excellent help with buying property.The agent (Chloe Elswood) at the Ramsgate branch was very kind and understanding also extremely knowledgeable.All in all a very good service and would recommend.PositiveProfessionalism
Kelvin · 21 June 2022
Agent replied · 20 June 2024
Many thanks for the great review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuch a welcoming and helpful team!
Isobel · 19 June 2024
Agent replied · 20 June 2024
Hi Isobel, we're delighted to hear that you found our team welcoming and helpful. Thank you for choosing Mann Sales and Letting Agents Ramsgate. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional service, although i didn't end up using them. Lucy Forde pointed me in the right direction for my needs. She seemed like she goes the extra mile for her customer's. I would have no hesitation going back in the future..
Rob · 1 October 2020
Agent replied
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
Googleabsolute top class letting agency,feels more like a family run business than any other ordinary high street agency ,..they go to every length possible to address any situation between landlord and tenant with no bias or preferential treatment on any side ..as both landlord and tenant are treated equally and professionally with each party's legal rights upheld with integrity making both landlords and tenants feel mutually valued and appreciated. i have dealt with a few letting agency's over the years some good and bad but Mann lettings in ramsgates magical ingredient is its current STAFF !!
!! SIMPLY OUTSTANDING.
Private · 1 August 2015
★★★★★ 5/5
GoogleI've recently enquired with Mann lettings agency for properties available unfortunately there wasn't anything suitable at this time but they were quick to respond, professional and over all very helpful with any questions I hadPositiveResponsiveness, Quality, Professionalism
El · 21 June 2021
Agent replied · 20 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI purchaced a flat through ramsgate office and everyone was so helpful throughout. From initial viewings, follow ups and chasing third parties on my behalf to finally moving in. Thankyou guys, will be back in touch if i decide to sell. Ryan
Ryan · 28 January 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleBoth Lucy and Jade have been superbly professional and incredibly helpful during this process.
It’s been the smoothest of experiences and I highly recommended this estate agent.PositiveResponsiveness, Quality, Professionalism, Value
WildPower · 21 June 2022
Agent replied · 20 June 2024
Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleI have bought properties from nearly all the agents in Ramsgate but Mann are the only ones I would trust, good communication friendly service and I found Ellie & Freddie to be very professional in the handling of the purchase.
Nicholas · 22 March 2024
★★★★★ 5/5
GoogleGreat Experience with Rent Consultant Jade at the Ramsgate branch. Took her time to explain my agreement and processed my application in good time,
Richard · 31 January 2023
Agent replied · 30 July 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am most impressed with Lucy. Lucy was very efficient, she replied to my emails very quickly. Was most helpful and friendly.PositiveResponsiveness, Professionalism
Carole · 26 October 2020
★★★★★ 5/5
GoogleThoroughly impressed with the knowledge of the industry and level of service provided by Lucy & Jade. They were amazingly efficient, pro-active, organised, knowledgable and generally helpful when sorting a letting for me recently. They are easily the best agents I've used locally, and I wouldn't hesitate to recomment them to anyone looking to buy or rent in Thanet. I will definitely be using their services again.
Sian · 30 July 2021
★★★★★ 5/5
GoogleMy wife and I have been delighted and most impressed with Mann Lettings Ramsgate's help and professionalism in finding suitable tenants for one of our properties - a painstakingly renovated terrace house for which we wanted caring tenants - a family was found immediately,and we are looking forward to some rental income again!
We have dealt with Mann exclusively during the past few years and would recommend their efficient and friendly service without hesitation.
Hugh · 29 July 2019
★★★★★ 5/5
GoogleI moved into my flat at the end of November, 2020 (in the middle of the pandemic, no less!) and the staff at Mann couldn't have been more professional and helpful - highly recommended 👍PositiveResponsiveness
Simon · 21 June 2021
Agent replied · 20 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJade and Lucy have been so amazing with finding me my new home. They went above and beyond, and I truly am grateful for their help and support.
Really recommend going with Mann in Ramsgate
Catrina · 3 June 2021
Agent replied
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
★★★★★ 2/5
GooglePretty poor so far, have been renting a flat through manns for just over a year now and had lots of trouble when trying to get repairs done and not always good at returning phone calls when I have rung them.
Rebecca · 29 July 2019
Agent replied
Dear Rebecca, i am sorry you have not received the service you were expecting. I can see looking at your account today you have been had contact with your property manager. They will endeavor to address the issues for you in a timely manor but as agents we are held within the constraints of landlords and block management companies and it is particularly difficult between flats we do not manage to arrange access at the same time.
Thank You, Countrywide.
★★★★★ 5/5
GoogleHad a great experience with the staff at Mann. Although, unfortunately we didn't end up buying through them, I wish we had as they were always there to offer advise and help us through the process if we had any questions.
Susan · 29 July 2019
Agent replied
Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott
★★★★★ 5/5
GoogleFriendly and welcoming.
They helped me find a new home in a short time due to a difficult situation.
They were quick and efficient to process everything.
Very grateful for all the hard work put in at the Ramsgate branch.
Kimberley · 29 July 2019
Agent replied
Thanks Kimberley for the wonderful 5* review! It's great to see that the Mann team once again provided a professional, knowledgeable and friendly service. Best of luck with settling into your new home.
Many thanks, Lucy.
★★★★★ 5/5
GoogleIm a local landlord in Thanet and have been using Mann lettings since the opening of the Ramsgate branch and very happy with the service that is provided. The Team are willing to put them selves out to assist you along with great after care when needed. The tenants that have been provided through the time are all good and to a high standard after extensive referencing.
Thanks for your help.
Rent · 29 July 2019
★★★★★ 5/5
GoogleChloe Elswood knows how to get the job done. Her commitment to getting the purchase through to completion was above and beyond what is expected
Daryl · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Yasmine and the team at Mann lettings Ramsgate - I highly recommend these guys for lettings and for sales!
Chris · 29 July 2019
★★★★★ 5/5
GoogleExcellent service. These ladies did not stop for months till they found our perfect home. Well done we are very grateful to you. Highly recommended no doubt.PositiveResponsiveness, Quality, Professionalism, Value
Seleen · 26 August 2021
Agent replied
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
