Trusted Agent profile Β· Rainham

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Robinson Michael & Jackson Rainham & Gillingham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,962 reviews across 2 platforms

17 High Street, Rainham, ME8 7HX

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Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,962 reviews on two platforms, including 1,961 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

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4.9 / 5

1,961

Reviews on Google

This office

Reviews

Every review we hold for the Rainham office, from every platform, shown as written. First names only.

5/5

Google

I am here to thank the INCREDIBLE service from start to finish. Izabela worked pro-actively to attain the very best price for my place β™₯ I genuinely felt she had my needs in mind the whole way through the process. Trust me, you wont be disappointed, If you're looking for the best agent when it comes to value for money and a professional service, you have found ! Thanks again Izzy.

Tony Β· 4 February 2023

5/5

Google

Great experience with Robinson Michael & Jackson, Nina Nash was very professional and supported us throughout the process couldn’t recommend enough.

Graham Β· 5 April 2023

5/5

Google

The staff at RMJ are very friendly and approachable, especially Learna who found me my forever home! Highly recommend. 🌟 …

Zoe Β· 5 April 2023

5/5

Google

Great experince with RMJ! Learna was very professional when showing properties and finding me the perfect place. I would definitely recommend!

Mr Β· 5 April 2023

5/5

Google

Petra and her team provided a very positive experience for me in arranging and letting out my property. The transaction was smooth, fast and professional. Petra was very polite , patient and dealt with all my enquires promptly.

James Β· 2 October 2020

5/5

Google

Everyone at the rainham branch letting side are always so cheerful and happy to help nothing is too much effort. A lovely team.

Claire Β· 18 March 2024

Agent replied Β· 16 June 2024

Thank you for the lovely review Claire. We hope you settle into your lovely new home! Kelly & the Lettings Team.

5/5

Google

Very informative, great service, will defo use in the future, a big thank you to all the Rainham team.

MMA Β· 2 June 2024

Agent replied Β· 16 June 2024

Thank you for the 5 Stars! Kelly & the Lettings team.

5/5

Google

Thank you so much for being my estate agent. I love my new home and is a perfect place for family gatherings. You ticked all the boxes for me when you found this house for me and you surpassed all my expectations.PositiveResponsiveness, Professionalism, Value

Esther Β· 4 July 2022

Agent replied Β· 2 October 2023

Your so welcome Esther, it is a beautiful place you have bought and I am sure you will make it a happy home. Alway here when you need us in the future. Lee and the team

5/5

Google

Nina oversaw the sales process, following and chasing the lawyers regularly as needed. Really on the ball and very quickly responsive to any of my concerns/issues. Very happy.

Andrew Β· 21 November 2023

Agent replied Β· 28 November 2023

Dear Andrew, Thank you for taking the time to share your experience with us! We're delighted to hear that Nina's oversight of the sales process, her proactive approach in following up and chasing the lawyers, as well as her quick responsiveness to your concerns and issues, contributed to a positive experience for you. We appreciate your kind words and are thrilled that you are very happy with our service. If there's anything else you need or if you have further feedback, please feel free to reach out. We're here to assist you. Thanks again for choosing us! Best regards, Lee and the team

5/5

Google

It was a great pleasure dealing with Lee and Nina throughout the purchase of my first house.Thank you very much :)

Ramazan Β· 17 April 2024

Agent replied Β· 16 June 2024

Dear Ramazan, Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you had a great experience dealing with Lee and Nina during the purchase of your first house. At our agency, we understand how significant and memorable purchasing your first home can be, and we're delighted to have been a part of this journey with you. Lee and Nina are dedicated professionals who take great pride in providing excellent service to our clients, and we're glad to hear that their efforts made a positive impact on your experience. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing us to assist you with your home purchase, and we wish you all the best in your new home!

5/5

Google

My estate agent was Izabela silva she showed us so many houses, she made looking at houses so fun and easy, she made us feel welcomed and we always left a house learning something new, she definitely is the best estate agent anyone could ask for if I had the means just to buy houses just to get her enjoyable service I’ll probably have 30 houses by now

Deondre Β· 5 April 2023

5/5

Google

Could not recommend the team at the Blackfen & Eltham branch enough. From start to finish they have been great - it has not been a straightforward sale/purchase but the team made it a lot easier providing support and pushing things along as best they can! Will 100% be recommending to friends and family! Thank you in particular to Sam and Lauren in the progressing team!

Katie Β· 4 June 2023

5/5

Google

Izabela was exceptional, helped me through the process and was always more then happy to go above and beyond.

Ben Β· 5 May 2023

5/5

Google

Kelly was able to provide an accurate and professional valuation within a few minutes. Great service and highly recommended.

Robert Β· 5 May 2023

5/5

Google

Kayleigh has helped me in looking for a very specific property for my elderly parents. Great service thank you

Suzanne Β· 17 May 2024

Agent replied Β· 16 June 2024

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents.

4/5

Google

Great company! Very patient , very informative about any updates , so good i even recommend them to family

D Β· 17 May 2024

Agent replied Β· 16 June 2024

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents.

5/5

Google

I spoke to a girl called Jess, she was so lovely and helpful. Left with such a great experience of the company!

Jodie Β· 18 March 2024

Agent replied Β· 16 June 2024

Dear Jodie, Thank you so much for your kind words! We're thrilled to hear that Jess provided you with such a positive experience and left you with a great impression of our company. Providing exceptional service and creating positive interactions with our clients is something we strive for every day. We'll be sure to pass along your feedback to Jess. If you ever need anything in the future or have any questions, please feel free to reach out to us. We're here to help!

5/5

Google

Stacey was on the ball keeping us up to date and getting the ball over the line in a short time frame, Great professional service.

Michael Β· 2 October 2022

5/5

Google

RMJ, specifically Izabela and Jamie, really helped my partner and I in what should have been an incredibly stressful time! Their support and help was great as we have now found what we hope would be our new home! Really recommend!

Adam Β· 2 October 2022

Agent replied Β· 2 October 2023

Thank you for the review Adam, we cannot wait to give you the keys to your new home! Izabela and Jamie are happy that you are happy! Lee and the team

5/5

Google

The contact and service that we have received from Ellie Shannon, Courtney and Sarah Jane. They have always been quick to respond to my queries. As a contractor it is a pleasure to work with them. Thank you, Lidia BarcPositiveResponsiveness, Quality, Professionalism, Value

Office Β· 4 July 2022

Agent replied Β· 2 October 2023

Thank You for the review - We look forward to working with you in the future.

1/5

Google

Been asked to leave a review so OK. Tried to take money from my deposit for things that had literally nothing to do with me, for example, when I moved in, there was a whole load of junk filling up the entire shed so I had no use for the whole tenancy. They then tried to take my money because "I" left the rubbish in there. Then after 5 working days, I hadnt received my deposit back. I was kept being told that it had been requested. Someone finally decided to check it and they had put my bank details in wrong so had to wait another 5 working days to get it. That's just the end of tenancy... I won't go into what I had to go through when I lived there

RooPauls Β· 2 October 2021

5/5

Google

Stacey & Nikki in particular have been very helpful in helping us tenant our properties. Service is always great, they are efficient and friendly and always find great tenants. Thank again! We would always use them and recommend them for as long as we need. Giorgio & Sophie

Sophie Β· 2 October 2021

Agent replied Β· 2 October 2023

Thank You for your review Sophie, we look forward to working with you in the future. The Lettings team.

5/5

Google

Kelly, Nikki, Libby and Stacey have all been very helpful I am renting out my property and was abit worried due to people telling me about past experiences but all of the girls have been amazing in changing my mind and that the process can be smooth! Thank you!PositiveProfessionalism

Brooky Β· 4 July 2021

Agent replied Β· 2 October 2023

Thank You for your review Tom. So pleased you are happy with the service and we wish you all the best in your lovely new home! Kelly & the Lettings team.

5/5

Google

RMJ friendly and professional staff have been outstanding. They are fully dedicated to their job, and very courteous and supportive from day 1. Always very responsive!! Would recommend them wholeheartedly. Special thanks to Josh, Shane and the Rainham team.

Ismael Β· 3 October 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.

EA Masters winner in two years: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

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Questions about Robinson Michael & Jackson Rainham & Gillingham

Has Robinson Michael & Jackson Rainham & Gillingham won any awards?

Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.

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