5/5
GoogleNikki and Stacey were quite detailed and absolutely terrific throughout the whole process. It was a great experience
Trusted Agent profile · Rainham
Verified
Robinson Michael & Jackson Rainham & Gillingham reviews
★★★★★
1,962 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,962 reviews on two platforms, including 1,961 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Reviews
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
Google5/5
GoogleTo be honest I’m yet to be convinced how I got this apartment, you guys really did well.
Agent replied · 24 August 2024
Hi Jubril! 🌟 Thank you for your fantastic review! We're delighted to hear that you're pleased with your new apartment and our service. If you ever need anything or have any questions, we're here to help. Enjoy your new home!
5/5
GoogleThank you Izabela, for a incredible service, you are always available to answer questions, very helpful nice and friendly. Thank you so much .
5/5
GoogleRyan and the team were amazing in helping find a home, very good communication, and excellent customer service.. highly recommend
5/5
GoogleVery happy with the Robinson Michael & Jackson agency, special mention for IZABELA who is very professional and helpful, she has impeccable customer service, she goes above and beyond to help her client at every stage.
Agent replied · 2 October 2023
Thank you for the fantastic review ! We loved being of service to you and hope we can assist you again soon.
5/5
GoogleWe have just purchased a property through RMJ in Rainham,at all times they were tireless in making the purchase happen, we would not have our new home without the work of Lee Franklin and his team. Would recommend every time!!
5/5
GoogleUsed Robinson Michael & Jackson for purchasing my house. Really happy with the service. Especially Shane who always kept me updated and kept pushing for resolutions when the rest of the chain were being less than proactive! Thanks very much.
5/5
GoogleThank you again to all the R&J team. Fantastic service, very professional, sufficient and get the job done promptly. There with you every step of the way so there’s no need for YOU to worry. Thank you for all your hard work & support.
Agent replied · 2 October 2023
Thank you for the lovely review Gurdip! We look forward to working with you again. Kelly and the team
5/5
GoogleI had a great experience, the team helped me purchase my first home , jess was a huge part of it and she was excellent!!
Agent replied · 16 June 2024
Hi Salih, Thank you for sharing your fantastic experience with us! We're delighted to hear that our team, especially Jess, played a significant role in helping you purchase your first home. We're thrilled to have been part of such a milestone in your life. If there's anything else you need or if you have any feedback to help us improve even further, please feel free to reach out. Congratulations on your new home, and we look forward to assisting you in the future!
5/5
GoogleThanks to all the girls in the Rainham office, Nikki, Stacy, Jessie, Kelly an Ellie, they are an amazing team, 10/10
Agent replied · 16 June 2024
Thank you for your wonderful feedback! We're delighted to hear that our Rainham office team, including Nikki, Stacy, Jessie, Kelly, and Ellie, provided you with excellent service. Kelly & The Lettings Team
5/5
GoogleRobinson Michael and Jackson excellent platform for house renting.excellent services and members of team.pretenentcy manager Stacy thanks for your amazing service .we r really happy to get lovely house.
Agent replied · 16 June 2024
Thank you for the lovely review, we hope that you all settle into your new home :) Kelly & the Lettings team.
5/5
GoogleWe purchased our property from Robinson Michael and Jackson . We had planned for the property to be let. On the day of the exchange Kelly found us a tennant the next day. The whole experience couldn’t have gone any better and I will definitely be using there services again .
Agent replied · 2 October 2023
Thank you for your review Joe! We look forward to working with you in the future. Kelly & The Lettings Team.
5/5
GoogleWe found Adam to be very helpful and professional. Excellent customer service.
Agent replied · 11 November 2024
Hi Kellie! 🌟 Thank you for such a positive review based on your experience with Adam , she will be thrilled with your positive review. if you do need anything further do not hesitate to reach out. Many Thank The RMJ Team.
5/5
GoogleUsing Robinson Micheal &Jackson estate agent is a good decision, they all helped me throughout my dealings with them. Shannon’ and her team are fantastic people, they rented my property within days and even after the tenant moved out everything were done professionally. Thank you ShannonPositiveProfessionalism
Agent replied · 16 June 2024
Hello Mopelola and thank you for the review. I am very pleased Shannon has given you such a good service! Kelly & the lettings team.
5/5
GoogleWow, what can I say, Nikki, you are a light at the end of the tunnel. What a professional lady, who helped us through a difficult time, the amount of dedication and fortitude you had in helping us out without anything in return was beyond what I could have ever imagined. Thank you so much, this feedback is the least I could do for your guidance. Ash
5/5
GoogleI have had the best experience with the girls at Robinson michael and Jackson in Rainham. Kelly, Ellie, Libby and Nikki have been great and have found me the perfect place to rent. They where extremely professional and i would certainly use there service again!PositiveProfessionalism
Agent replied · 2 October 2023
We are very happy to have helped Gracie, enjoy your new property. Kelly and the lettings team
5/5
GoogleIzabela was honestly so helpful. She gave me great advice throughout the process. I would honestly definitely recommend this company!!!
5/5
GoogleIzabela was amazing with the whole process of getting my first house would highly recommend to anyone looking for a move.
5/5
GoogleAll those I spoke with (mainly Charley and Lee) at Robinson Michael & Jackson were polite, friendly, knowledgeable and patient. They certainly made my (at times) frustrating but ultimately successful move as easy and stress free as possible. I would recommend them wholeheartedly.
Agent replied · 2 October 2023
Than you for the review Chris! We were certainly presented with a few challenges with the chain to get this through for you. We wish you all the best in your new chapter in Essex. Lee and the team
5/5
GoogleThanks to the lettings team at the rainham branch for a really easy process from the start. Would highly recommend
Agent replied · 16 June 2024
Thank you for your kind words! We're delighted to hear that the process was smooth and easy for you. We appreciate your recommendation. Kelly & The Lettings Team
5/5
GoogleRent out my property was quick, reasonable and hassle free. Kelly Creed and the team responded to my many questions and found me a wonderful tenant. Using the portal was especially convenient. Thanks guys.
5/5
GoogleThis is the 5th time I have used RMJ to find a new tenant for one of my properties and they have done a great job once again. Thy are professional, polite and very efficient keeping me up to date every step of the way. Couldn't recommend the team enough
Agent replied · 2 October 2023
Thank You for the review Dan. We look forward to working with you in the future on many more properties!
5/5
GoogleThey are very friendly and helped me a lot.working with them is a brilliant experience
Agent replied · 24 October 2024
Hi Elham! 🌟 Thank you for your lovely review! We're so happy to hear that you had a brilliant experience with our team. If you ever need anything else, we’re here to help! …
5/5
GoogleExcellent service, very friendly and helpful. Thankyou Kelly Creed especially for your swift responses to any assistance I’ve needed. Great company to work with👌 …
Agent replied · 16 June 2024
Thank you for the 5 Stars! Kelly & the Lettings Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Rainham and Gillingham
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Rainham and Gillingham
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Want Robinson Michael & Jackson Rainham & Gillingham to help?
Send Robinson Michael & Jackson Rainham & Gillingham a message.
Questions about Robinson Michael & Jackson Rainham & Gillingham
Has Robinson Michael & Jackson Rainham & Gillingham won any awards?
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
