Trusted Agent profile · Rainham
Verified
★★★★★
1,962 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,962 reviews on two platforms, including 1,961 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleLee and the team were first class from start to finish, we chose them after comparing other online sales teams who offered cheaper fees but I just didn't feel they had our best interests at heart. Lee & his team however always seemed to put us first
5/5
GoogleFantastic service for First Time Buyers. They keep on top of the entire process and do so with a smile. Shane has been fantastic all the way through, keeping us notified across every stage of the journey. Incredibly happy and pleased to have been dealing through RMJ!
5/5
GoogleEveryone has been so helpful. I have mostly dealt with Learna who really got what i wanted from a home and helped me find the perfect one
5/5
GoogleLee and the team at the Rainham branch of Robinson Michael & Jackson, in my opinion, are outstanding. Excellent communication from beginning to end and the customer service is faultless. Property sold within 2 months, completely stress free. They come highly recommended from me.
5/5
Googleit was a delight all process smooth and professional great service from start to finish thank you to all the team
Thank you so much for your kind words! We're thrilled to hear that you had a smooth and professional experience with us. It was our pleasure to assist you from start to finish. We'll be sure to pass your appreciation on to the entire team. Kelly & the Lettings Team
5/5
GoogleHad a very good experience with Lee in getting our first home and very grateful for his support throughout the process.
Hi Zainab! 🌟 Thank you for your wonderful review! We're so happy to hear that you had a great experience with Lee in securing your first home. Your kind words mean a lot to us, and we're grateful for the opportunity to support you through this exciting journey. If you need anything in the future, we're always here to help.
4/5
GoogleMy experience with this estate agent has been amazing as a first time buyer they were very supportive and offered me loads of options for my housing choices. I will defo recommend them to anyone that are looking to sell or buy. Thank you for all your help.
That is very kind of you to say Donna. I am glad we left a positive impression especially as you are a first time buyer dealing with lots of agents. We wish you all the best in your new home! Lee and the team
5/5
GoogleI received Amazing service and would like to say a special thank you to jessie, kelly, nikki and ellie, I would highly recommend this team they were very professional
Thank you for the lovely review Natasha. We hope to work with you again in the future! Kelly & the Lettings Team.
5/5
GoogleLearna and the stuff at the office were fantastic, would definitely use them again
Thanks for the great review, Harrison! 🌟We're glad to hear you had a positive experience with Learna in the Sales team. We really appreciate your recommendation! Warm Regards Ryan & The Sales Team
5/5
GoogleI can 100% recommend RMJ, I’ve bought and sold through them now and both times they have been very helpful. They helped massively with chasing solicitors and getting my completion on my purchase sorted even though they weren’t the EA on that. Will definitely use them again if I’m to move in the future :)
Thanks Rebecca, it was a pleasure helping you move (again)! We cannot wait to see the new place when you have done all the work! I will bring the for sale board with me ;)
5/5
GoogleThere’s a great team at this branch. Learna has been especially great at helping us find the best properties to look at that meet our requirements!
5/5
GoogleWe viewed a property this afternoon and were met by Learna who was on time and gave us all the time we needed to view the property. Upon leaving and after listening to our requirements she offered to set up another immediate viewing that she thought would be of interest. Once again she was very helpful and at no point were we made to feel rushed around the property. Thank you for your help.
5/5
GoogleLee and his team were very Personable , Professional and Provided a very efficient service. Communication is very important to me and they were always there or got back to me quickly with answers to any questions. RM&J team in Rainham are excellent.
5/5
GoogleNikki, Kelly, Libby and Stacey have all been amazing, they have all gone over and above to make my whole experience as smooth as possible, they have dealt with everything in a professional, timely manner and I cannot thank them enough, would highly recommend! Thank you girls.
Thank you for the lovely review Mica, we hope you settle into your lovely new home. Kelly & the lettings team.
4/5
GoogleRecently my family purchased a property with this agent. We found them quite helpful and efficient. The purchase dragged on for a long time, not because of their fault. However, we would have felt happier if someone had been in touch with us on a regular basis.
Thanks for the review and feedback Maha. The process dragged on a lot longer than initially thought due to the probate sale in the chain, thanks for acknowledging we had no control over that. We tried to keep your family updated, this was mainly on email as they could not answer calls due to the nature of their job. We often did not receive a reply to our updates on email. We are happy that your investment purchase has completed and you have secured a tenancy straight away. Lee and the team
5/5
GoogleI had Rebecca Evan’s as my Negotiator and she was amazing! Very helpful and knew a lot about the apartment itself and the area it was located in.
Thank you for the review Samuel. I will pass the feedback onto Rebecca in the Maidstone Branch. Kelly & the Lettings Team.
5/5
GoogleThe letting team are all really helpful and responsive but Natalie stands out. She's always happy to help and friendly on the phone, a pleasure to talk too
Dear Louise, Thank you so much for your glowing review! We're thrilled to hear that our letting team, especially Natalie, has left such a positive impression on you. Providing exceptional service and being responsive to our customers' needs is a top priority for us, and it's fantastic to know that Natalie's helpfulness and friendliness have stood out to you. Your kind words are greatly appreciated, and we'll be sure to pass along your feedback to Natalie and the rest of our team. If you ever need anything in the future or have any further questions, please don't hesitate to get in touch.
5/5
GoogleGreat experience with James Barfoot! Excellent communication and clear understanding when dealing with him. Highly recommended
Hi Chinedu, Thank you for your recommendation! We're glad to hear you're satisfied with James service. If there's anything else we can assist you with, feel free to reach out.
5/5
GoogleThank you Nina for making this stress free and easy. I will 100% use you again
5/5
GoogleGreat service provided by Adam all the way through our purchase with Robinson Michael and Jackson.
Hi Ashley, Thank you for your kind words! We're thrilled to hear that Adam was able to assist you and provide helpful service. If you need anything further, don’t hesitate to reach out.
5/5
GoogleRobinson Michael &Jackson Rainham staff are very friendly and responsive. Mr Lee Franklin and Ms Charlie Germaney are the ones I mostly dealt with ,All the staff are very professional .They help me selling my house very smoothly and got feedback and updates often.I greatly appreciate for their local knowledge and help.PositiveResponsiveness, Quality, Professionalism, Value
Than you for the review Roshan, it is always such a pleasure to help you and your family. We are here whenever you need. Lee and the team
5/5
GoogleIzabela was amazing with helping us through the buying process, very attentive & kind. She helped us find the house of our dreams within our budget.
5/5
GoogleI indicate with closed eyes, competence and determination. Whenever you need it, you can count on the help of the whole team and especially Izabela.
5/5
GoogleLearna was great! She listened to everything I said I was looking for, and found me the perfect home! I couldn’t recommend RMJ any more!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Send Robinson Michael & Jackson Rainham & Gillingham a message.
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
