5/5
GoogleExcellent service, very prompt and efficient, kelly helped no end and got me moved in very quickly after a difficult break up, thank you!
Agent replied Β· 16 June 2024
Thank you for your positive review!
Trusted Agent profile Β· Rainham
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Robinson Michael & Jackson Rainham & Gillingham reviews
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1,962 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,962 reviews on two platforms, including 1,961 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Reviews
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat experience letting with RMJ, the whole teams are friendly and approachable, viewing team Jess and Ellie are amazing π β¦
Agent replied Β· 12 July 2024
Hi Mohammed! π Thank you so much for your kind review! We're delighted to hear that you had a great experience letting with RMJ. Jess, Ellie, and the whole team are thrilled to know they made your experience friendly and approachable. If you need any further assistance, we're always here to help.
5/5
GoogleI've had some infuriating experiences with estate agents in the past but these guys were quick to respond to me on my queries and actually followed through on everything they said they were going to do. Definitely recommend for a pain-free time finding your new home!
Agent replied Β· 2 October 2023
Thank you for the great review Sam! It lovely to hear we are not all the same! Lee and the team
5/5
GoogleThe entire team has been very helpful and provided prompt answers to queries . Kelly, Ellie, Nikki, Stacey and everyone that I have communicated with has been brilliant. I will recommend Robinson and Jackson services to others. Thank you once again, you guys are awesome!
Agent replied Β· 2 October 2023
Thank you for the lovely review, we hope you and your family are very happy in your new home! Kelly & the Lettings team
5/5
GoogleI have gone through the process of buying a property with the help of Robinson Michael & Jackson in the Gillingham area in Kent. They have been extremely helpful and understanding throughout quite a daunting β¦ More
Agent replied Β· 2 October 2023
Thanks Rizana, welcome to Hempstead! We hope you settle in well and enjoy your new job in Medway. Always here if you need. Lee and the team
5/5
GoogleUnbelievable, what a service straight forward, and better than i was thinking Thanks robinson michael and jackson to find me a place
Agent replied Β· 24 June 2024
Thank you for the 5 Stars Gaje, we hope you settle into your lovely new home! Kelly & the Lettings Team.
5/5
GoogleSpoken to Jess today. She was so helpful. helped with arranging viewings and trying to find me a property !!!
Agent replied Β· 26 July 2024
Thank you so much for the lovely review! Ryan & The Sale Team
5/5
GoogleIβve been dealing with Sarah-Jane and Ellie from Robinson Michael Jackson during my tenancy. I have to say how refreshing it is to speak to two extremely knowledgable, helpful, courteous and professional employees. Any problems Iβve had, Iβve contacted them and the problem is resolved, itβs takes away any stress or worry. Iβm always kept up to date with phone calls and emails. I cannot recommend Robinson Michael Jackson enough Sarah-Jane and Ellie enough. They are a credit to the branch and the Company.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAs a first time landlord I cannot recommend Robinson Michael and Jackson enough. They are a one-stop shop for dealing with the whole complicated process of letting a house. I found the team to be professional, organised, personable and effective. I was impressed with the literature and online information they provided from the start, right through to the thorough service they offered throughout the letting procedure. A special mention must go to Nikki Eke for her excellent work and positive attitude.PositiveResponsiveness, Professionalism
1/5
GoogleStarted out ok then I quickly reached the conclusion that this agency is just like others around the area sadly.
Agent replied Β· 20 July 2024
Hi Ada, Thank you for taking the time to share your feedback. We are sorry to hear that your experience as a tenant with our agency did not meet your expectations. I have attempted to reach out to you directly to discuss and address the concerns you have raised but was unable to get through. Your satisfaction is very important to us, and we would greatly appreciate the opportunity to understand more about your experience and how we can improve. Please feel free to contact us at your earliest convenience. We are committed to making this right and ensuring that our services meet the high standards we strive for. Thank you for your understanding and patience. Kelly & The Lettings Team
5/5
GoogleRMJ have been really helpful through the whole process, Nina has been great in pushing the process along when it seemed to stall! Thank you :)
5/5
GoogleI went to many real estate agents, but none of them were as good as these real estate agents. Thank you very much to all of them for their relevant and helpful.
Agent replied Β· 28 November 2023
Thank you for the lovely review Pinar! We hope you both settle into your lovely new flat! Kelly & the Lettings Team.
5/5
GoogleIzabela was the best real estate consultant who has ever assisted me, attentive and helpful, thank you very much for your attention and dedication.
5/5
GoogleGreat team at RMJ especially Izabela who handled the process very well. I had an excellent experience due to her professionalism and kindness throughout.
5/5
GoogleI had a great experience with Rainham branch. Nina was very professional and helpful and went out of her way. Highly recommend this agent.
5/5
GoogleI've been very impressed with the professionalism and service provided. We have been kept up-to-date at each step and Learna Smith has been exceptional.
5/5
GoogleIzabela was amazing! So helpful and lovely. She listened to everything I wanted and found me my perfect home! Couldnβt Recommend her highly enough
5/5
GoogleHad Ryan out to value our house and he is incredibly knowledgeable and personable. Made us feel instantly at ease. We also used James Barfoot for our mortgage. Excellent service all round
Agent replied Β· 28 November 2023
Thank you so much for sharing your positive experience! We're delighted to hear that Ryan's knowledge and personable approach made you feel at ease during the house valuation. We're also pleased that James Barfoot provided you with excellent service for your mortgage. Your feedback is truly appreciated, and we're grateful for the opportunity to assist you. If there's anything else you need or if you have more feedback to share, please feel free to reach out. Thanks again for choosing us! Best regards, Lee and the team
5/5
GoogleJust completed a purchase with them! Professional, friendly! The whole package!
Agent replied Β· 8 December 2024
πThanks for the great review, Chris! πWe're glad to hear you had a positive experience with the whole Sales. We really appreciate your recommendation! Warm Regards Ryan & The Sales Team β¦
5/5
GoogleVery responsive and attentive. Appreciated Adamβs assistance in getting a viewing booked. Thank you.
Agent replied Β· 24 October 2024
Hi Helen, Thank you for such a positive review, I'm glad Adam was able to show great customer service. Many thanks The RMJ Team.
5/5
GoogleTo anyone looking to rent, the girls at Robson Michael & Jackson were excellent. I canβt name one as we spoke with three separate I think. But every time we did throughout the process it actually felt that they had time for the tenants and not just the landlord.we were really impressed.
Agent replied Β· 2 October 2023
Thank you Barry, we are very happy to have been able to help you. We hope you will be very happy in your new home. Kelly & the Lettings team.
5/5
GoogleLee and Adam are very professional helpful would highly recommend this estate agent
Agent replied Β· 11 November 2024
Hi David π Thank you for your 5 Star Positive review based on your experience with Adam and lee. We wish you all the best with the sale. Many Thanks the RMJ Team
4/5
GoogleThis estate agent has been very helpful with helping me along to buy my own property. The staff were helpful and informative.
Agent replied Β· 18 June 2024
Thank you, Keith for your wonderful review! Weβre thrilled to hear that our team was able to assist you effectively throughout your property purchase journey. Providing helpful and informative service is always our goal, and weβre glad we could make the process smoother for you. If you have any further questions or need assistance in the future, please feel free to reach out. Thanks again for your kind words!
5/5
GoogleAdam was very helpful in recommending me a number of properties in the local area. Very good service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Rainham and Gillingham
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Rainham and Gillingham
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
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Questions about Robinson Michael & Jackson Rainham & Gillingham
Has Robinson Michael & Jackson Rainham & Gillingham won any awards?
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
