5/5
GoogleBeing abroad and trying to finalise letting your property can be difficult, but Niki, Kelly, and Stacey, made the process as smooth as possible and managed to let the property within a month of going to the market.
Trusted Agent profile · Rainham
Verified
Robinson Michael & Jackson Rainham & Gillingham reviews
★★★★★
1,962 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,962 reviews on two platforms, including 1,961 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Reviews
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
Google5/5
GoogleHonestly the staff were amazing, always responded promptly with all the information required. I have to give 5 stars as every bit of the renting process was perfect. Updated all the time. Great work ! A Team !
5/5
GoogleA good and professional agency, my property was sold for the asking price. Highly recommended.
Agent replied · 9 July 2024
Thank you for your wonderful review! We’re delighted to hear that you received excellent service from the team at RMJ.
5/5
GoogleIm very happy to leave a 5 star review for Ellie the young lady who showed me what is now to be my forever home, especially because she went the extra mile & negotiated with the landlord so that I could secure the property, her level of customer service was excellent & a fine representative for her employer Robinson Michael & Jackson
5/5
GoogleLee and the team have been a great support for me and my family through a very hard and stressful time i can't have got through it without them i would highly recommend them to anyone i know.
5/5
GoogleVery professional and helpful thank you very much and another thank you to Isabela for exceptional customer service.
5/5
GoogleIzabela was amazing helping me find my home. The RMJ team are the best estate agents in Kent!
5/5
GoogleI was aptly assisted throughout the property purchase process by Robinson & Jackson with the Sales Progressor and the SP Administrator especially helpful with keeping me informed and ensurimg all my submitted queries were answered. The support I've received is much appreciated, and I would have no qualms managing a future property transaction with Robinson and Jackson in the future.
5/5
GoogleThey have been so helpful with our purchase. It was my first move ever and they kept me informed and answered all my questions. Will be using them for my next move for sure. Wouldn't recommend anybody else.
Agent replied · 2 October 2023
Thank you for that great feedback Katie! We hope you enjoy your lovely first home and hope you have many happy years there! Whenever you need any market advice, remortgage or valuation we will be straight round. Lee and the team
5/5
GoogleWe had the heartbreaking task of selling a deceased relatives property & chose RMJ to sell via. They were so professional, caring & stayed in contact on a regular basis throughout the process. Kept us informed & updated on every process. So glad we used them
Agent replied · 2 October 2023
Thats a very kind review Ann, thank you so much. It was a pleasure to help you all and we are always here if you need. Lee and the team
5/5
GoogleRecently sold through Robinson Michael and Jackson, they were very professional, took good quality photos and produced a nice video tour. Having previously been on with another agent for 12 weeks, we were very happy when it was sold in less than 2. Would definitely recommend.
Agent replied · 2 October 2023
Thanks Gavin, glad we found you a buyer quickly so you can start your new life in Herne Bay. It took 3 months from first day of marketing to completion. Just shows how quick the process can go with the right things in place. Enjoy the beach! Lee and the team
5/5
GoogleGreat Service from the whole team, from start to finish. Would highly recommend.
Agent replied · 26 July 2024
Hi Emma! 🌟 Thank you so much for your kind words! We're thrilled to hear that you received great service from our team from start to finish. Your recommendation means a lot to us. If you ever need any further assistance, we're always here to help.
5/5
GoogleThanks for your support letting our property Ellie, Stacy and Kelly. Highly recommended 👍 …
Agent replied · 22 June 2024
Thank you for the 5 stars! Kelly & The Lettings Team.
5/5
GoogleThe letting team, Natalie and Nikki were fantastic. The service was spectacular, from viewing through referencing to signing of contract. They were accessible, patient and gave us the right guidance. Thank you Nikki and Natalie. 👍👍👍👍👍 …
5/5
GoogleThey're good and efficient in appointments, I'm a property investor purchasing from them as I write, thay made all the processes of buying more smoother by way of their services,flexibility and well experienced in property sale, Abbey Apara
Agent replied · 2 October 2023
Thank you for the feedback Abbey, much appreciated. Look forward to giving you the keys and finding you a tenant for your new investment property! Lee and the team
5/5
GoogleWe recently purchased through Robinsn,Michael and Jackson and couldn't fault the team in the Rainham Kent branch.Charley especially went above and beyond to help with correspondence between members of the chain. We would definitely recommend them to anyone!
Agent replied · 2 October 2023
Thank you for the lovely review Anita. Charley definitley done herself proud in this chain, thank you for acknowledging that. We wish you all the best in your new home in Rainham. You know who to call when you move in the future! Lee and the team
5/5
GoogleWas very impressed by Ellie and Kelly. I was able to move in the property within a week after viewing it. Thank you both for your flexibility, and approachable manner. It's been a pleasure getting to know you.
Agent replied · 2 October 2023
Thank you for the review! Enjoy your lovely new home - Kelly & the lettings team.
5/5
GoogleThanks for Killy&Ellies they're helping me to I find house they do best job
Agent replied · 21 July 2024
Thank you, Diamond for your fantastic review! We’re thrilled to hear that Kelly and Ellie were able to assist you in finding your new home. They truly do their best to provide exceptional service. If you need any further assistance, please don't hesitate to reach out. We appreciate your kind words!
5/5
GoogleRecently sold with RMJ and would recommend them to others. Always able to get hold of them, they kept me informed at all times and were on hand when it all went a bit wrong with a collapsed chain. Great service and a fab team.
Agent replied · 2 October 2023
Thank you for the review Kelly, we hope your purchase goes through as soon as possible. Charley and the team
5/5
GoogleMyself and my son would like to give Kelly and Nicki a great big thank for the amazing service they gave us through such a difficult time. They both went above and beyond their job role and we are very grateful to have used this letting agents. Thank to these ladies my son is now moving into his first home. They were professional and very efficient and I would recommend to friends and family. Thanks again ladies.
5/5
GoogleThe team at RMJ are so polite, friendly and helpful. They helped us to sell our house during the pandemic and we couldn’t recommend them more. Great friendly staff, professional and reliable. Thanks to all at RMJ!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
It has been our pleasure to assist you and your beautiful family Lena. We knew that finding a property that met all your requirements was going to be the challenge and with the Pandemic and lockdowns thrown into the mix, it seemed the odds were against us! However, we all stuck at it and I am so glad you have finally exchanged contracts. You can relax now and only a few months until your brand new home is ready! See you on moving day! Lee and the team
5/5
GoogleGreat company to use. Great communication. Great understanding of your circumstances. Will definitely use in the future.
Agent replied · 16 June 2024
Dear Kelly, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our company. At Robinson Michael & Jackson, we strive to provide great communication and understanding to all our clients, and we're delighted that we met your expectations in these areas. We're grateful for your trust in us and we look forward to assisting you again in the future. Should you have any further needs or know anyone in search of property services, please don't hesitate to reach out. Thank you again for choosing Robinson Michael & Jackson!
5/5
GoogleI would highly recommend letting team in Rainham Katie and the rest of the team they have been so helpful in finding me a property and answering any questions that I had . Would definitely use again
5/5
GoogleBrilliant job, great staff. My case was complicated but staff made it easy. Very happy
Agent replied · 16 June 2024
Thank you so much for your positive review! We're delighted to hear that you had such a positive experience with our team at Robinson Michael & Jackson Estate Agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Rainham and Gillingham
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Rainham and Gillingham
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
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Questions about Robinson Michael & Jackson Rainham & Gillingham
Has Robinson Michael & Jackson Rainham & Gillingham won any awards?
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
