Trusted Agent profile · Rainham
Verified
★★★★★
1,959 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,959 reviews on two platforms, including 1,958 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleWe only have positive things to share about our experience with Robinson Michael & Jackson Rainham. From start to finish we’ve received excellent service from James, Lee, Ryan and Charley. We thank you for all you have done, huge thumbs up from us !
That is very kind, thank you! We wish you every happiness in your new home. Lee and the team
5/5
GoogleGreat team at RMJ. Professional, friendly, efficient, excellent service from Ellie in lettings and Sam in the sales teams.
Thank you for the lovely review Marianne, we wish you all the best in the future. Kelly & the Lettings team.
5/5
GoogleLee dealt with our sale and set up a WhatsApp page so that I could contact him easily to ask any questions. His responce was always quick and helpful. Also friendly and helpful staff in the shop. I would definitely recommend Robinson Michael Jackson.PositiveResponsiveness, Professionalism
Thanks for the review Ray and Julie, we had a job to get the chain through didn't we! We got there despite all the obstacles and I am glad you are settled by your daughter and grandkids. Lee and the team
5/5
GoogleVery happy with Izabela customer service. She's very professional and always happy to help me with any questions that I had. Would definitely recommend her to any buyer.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
5/5
GoogleHad Learna showing me round and can honestly say that she is a great asset to the team. She was very helpful and could answer all the questions which I had. She was very kind and caring which gave me confidence in the place I was looking at and that she valued what I was looking for. Would highly recommend for other people.
5/5
GoogleI spoke with Katie over the phone, she was professional and polite and I felt she dealt with my query and all the questions I had moving forward into a new property, Thankyou Katie, highly recommend!
1/5
GoogleI AND MY DAD WERE TREATED UNFAIRLY BY THEM.OUR DEPOSIT WERE DEDUCTED FOR SOMETHING THAT WAS NOT OUR FAULT AT ALL. WENT TO TDS NOW FOR DISPUTE. I WOULD NOT RECOMMEND THEM AS SOME OF THEIR MEMBER HAS NO RESPECT AND VERY UNKIND (KELLY) WHICH I RAISED THE FORMAL COMPLAINT WITHIN THE OFFICE THAT I HOPE THEY WOULD LOOK INTO AS THEY SEEM TO COVER EACH OTHER. NO VOICE RECORDING SYSTEM IN PLACE. KELLY HAS BEEN DENYING AND I HAVE NO EVIDENCE TO PROVE.
5/5
GoogleWe had excellent, personal service from Lee and the whole team at RMJ Rainham, from start to finish in selling my mother's property. The property sale was prompted by a bereavement and the subsequent need to relocate my mother to be nearer her family. The sensitivities around this and all the visits by prosepective buyers were handled extremely well and with great understanding. Throughout the period of viewings we were kept fully informed and involved in discussions around market conditions and the likely realistic selling price. Although the market generally was quite quiet for this type of property a steady stream of interested parties were found and eventually a high quality buyer who we were happy to go with. The final twist in the tail was the lockdown because of the COVID 19 crisis, which delayed the exchange and completion process; this was also handled very well allowing us to make sensible arrangements with the buyers to enable a successful completion to take place, for which we were very grateful. We would have no hesitation in throughly recommending RMJ.
5/5
GoogleIt was my first house purchase, and the team at RMJ did a great job of explaining the process to me, were always very responsive when I asked questions or for an update. Would totally recommend.
Thanks for the great feedback Liam! We are so happy to be part of your first home buying journey. We look forward to giving you the keys in a couple of weeks time. Lee and the team
5/5
GoogleRyan and James and all staff at the Rainham branch are lovely welcoming people and made my experience fantastic. Cannot recommend highly enough
Thank you so much for your kind words! We're thrilled to hear that Ryan, James, and the entire staff at the Rainham branch contributed to making your experience fantastic. Your recommendation is truly appreciated, and we're grateful for the opportunity to assist you. If there's anything else you need or if you have more feedback to share, please feel free to reach out. Thanks again for your high recommendation! Best regards, Lee and the team
5/5
GoogleI am very pleased with the service I received excellent
Thank you Rebecca for your lovely review, the team at RMJ in Rainham are glad we offered you the service you was expecting, We look forward to working with you through to the completion of your home. Many Thanks Ryan And the RMJ Team
5/5
GoogleWe've completed a purchase, and also a lettings management through RMJ in Rainham, and have been really impressed by their professionalism and thoroughness throughout. We were kept up-to-date with progress, even through Christmas and New Year. Thank you RMJ for all the hard work from both Sales and Lettings teams!
5/5
GoogleAmazing service provided all through my search. Will highly recommend
Thank you so much for the lovely review! Kelly & The Lettings Team.
5/5
GoogleCannot recommended the RMJ Rainham Team enough! Izabela was perfect throughout this entire process
5/5
GoogleA normal but professional valuation from a knowledgeable agent who knew the area and the property market. After signing up the viewings were completed on time and with a reasonable knowledge of the home and it’s potential I think once an offer was accepted the agents kicked up a notch keeping me up to date due the access with all the other people in our chain. Call backs were immediate and helpful I would recommend the agent moving forward
4/5
GoogleThis is the first time we have had dealings with RMJ and we would definitely recommend them. From the start the staff were friendly and helpful. They kept us up to date with regards to the sale of our property and also the purchase of our new house as well. Dealing with RMJ was easy, and this helped with all the stress that comes with moving house. Thank you to all the staff that have helped and assisted us.
5/5
GoogleI was very happy with the marketing and advice. An excellent communication with the office. Always helpful and friendly staff. I would highly recommend. They helped me to achieve the best price for my property.
Brilliant feedback thank you Jara! We are very happy that you got the best price for your property! Look forward to moving day. Lee and the team
5/5
GoogleLee and his team have been absolutely amazing! So so helpful and always there for anything. Thank you!
5/5
GoogleGood communication from all times and a pleasure to deal with, always willing to go out of the way to help on any enquires and did a great job keeping me in the loop with proceedings. Will recommend to others going forward.
Thanks Alex for coming back to us after you bought the property through us a few years ago. The sale went through in 7 weeks from the first day you put the property on the market through to exchange and completion. Now we need to find you another property to buy! Lee and the team
5/5
Googleit has been a relatively easy experience selling through RMJ recently, I found the Rainham office very responsive and good with following up the various parties. Also sold through RMJ in 2016 which was a similar experience, would definitely use them again.
Thank you Ken, it has been a pleasure to help you again. Always here when you need us. Lee and the team
5/5
GoogleFrom the first visit by Ryan, RMJ dealt with everything. Always kept us in touch of what's happening. Took away a lot of stress. Very well done and a BIG Thankyou to RMJ.
Thanks for the review Tim, appreciate the great feedback. Here if you need us again. Lee and the team
5/5
GoogleExcellent service from a very professional and friendly team. Highly recommend
Thank you Derek, for your excellent review! We’re delighted to hear that you received professional and friendly service from our team. Your recommendation means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out. Thanks again for your kind words!
5/5
GoogleBrilliant service from team of girls at Robison Michael and Jackson rainham Kelly, Nicki, Ellie and Jessie
Thank you so much for your kind words! We're thrilled to hear that you had a brilliant experience with our team at Robison Michael and Jackson Rainham. Kelly, Nicki, Ellie, and Jessie are indeed valuable members of our team, and we're delighted to know that their service made a positive impression. We appreciate your feedback and are here to assist you whenever you need. If there's anything else we can do for you, please don't hesitate to reach out. Thank you again for choosing us!
5/5
GoogleAn absolute dream team to deal with. Ellie and Stacey you were so professional and my needs were met. Thank you for finding me a home.
Thank you for the review, i will pass your lovely feedback onto Stacey & Ellie. We hope you settle nicely into your lovely new home. Kelly & the lettings team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2022, 2021.
EA Masters by year, 2022 to 20212022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Send Robinson Michael & Jackson Rainham & Gillingham a message.
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
