Trusted Agent profile · Rainham
Verified
★★★★★
1,962 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,962 reviews on two platforms, including 1,961 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleAs first time renters we've had a great experience. Prompt communication from all the staff whether by email or phone, and everything is explained and accessible. Huge thank you to Ellie, Stacey and Kelly who have all been a delight to speak with.
5/5
GoogleI would like to thank Robinson Michael & Jackson especially Shaine there more than helpful service in the sale of my late brother's house They went above and beyond to keep us fully informed about the sale. So thank you very much for all your help and help and service.I would recommend there firm for all sales including difficult sales like ours thank you once again.
5/5
GoogleI am a first time buyer and RMJ have made the process as smooth and easy as possible. I would recommend using James Barfoot as a mortgage advisor, he has completed everything as quickly as possible and is very welcoming. Thank you RMJ
Thank you for such a positive review Jess I'm glad you were provided a service that you was happy with. Kind regards The RMJ Rainham Team
5/5
GoogleKelly Creed and the lettings team at RMJ were fantastic. Within days of our initial enquiry, Kelly came out to give us further information and to take a look around the house. Whenever we've had any questions to ask, Kelly has been on hand and was super helpful. Highly recommend RMJ to anyone looking to rent out their property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI had a great experience with Adam at Robinson Mi CJ wel and Jackson. One of the best and assured viewings I have ever had, which led to me making a successful offer on the property. Thank you.
Hi James, Thank you for your fantastic review! We're glad to hear that you found Adams local knowledge valuable and that working with us was a pleasure. We truly appreciate your feedback!
5/5
GoogleI had a fantastic experience with RMJ! Their team was professional, knowledgeable, and incredibly helpful throughout the process. They went above and beyond to find me my dream home and made the entire process seamless. I highly recommend them for anyone looking to buy or sell a property. Thank you RMJ Rainham, for your outstanding service!
Thank you so much for your wonderful review! We're thrilled to hear about your fantastic experience with RMJ Rainham. It's fantastic to know that our team's professionalism, knowledge, and exceptional assistance contributed to finding your dream home and making the entire process seamless for you. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If there's anything else you need or if you have more feedback to share, please feel free to reach out. Thank you again for choosing RMJ, and congratulations on your new home! Best regards, Lee and the team
5/5
GoogleBest real estate agency in the United Kingdom, the affection and care throughout the process is unbelievable, Izabela was very helpful and careful. The entire team was super attentive from start to finish. I have so much to thank. Well done !! Keep doing a great job.
5/5
GoogleVery professional and attentive. We dealt with Stacey and Kelly at the Rainham branch. All communication was prompt and helpful.
That's great to hear, thank you for the review Andrew. Kelly and the lettings team
5/5
GoogleLibby Welch was amazing throughout. Attentive responsive and helpful! Plus nice touch with goody box for move in day. Well impressed. Thank you so much Andy Copland
Thank you Andrew for your lovely review, we hope you loved the goodies in the box! Kelly & the Lettings Team.
5/5
GoogleRMJ introduced us to their mortgage adviser James, we used him to renew our mortgage, he git us a great deal on a 5 year fixed. He was very good and helpful, he kept us informed and made the whole process very easy and we ended up saving loads per month. I would highly recommend.
Thank you so much for sharing your positive experience with James, our mortgage adviser. We're delighted to hear that he secured a great deal for you on a 5-year fixed mortgage, and that the process was smooth and easy. Your feedback about James being good, helpful, and keeping you informed is greatly appreciated. We're thrilled to have been able to help you save on your monthly expenses. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. Thanks again for your recommendation! Best regards, Lee and the team
5/5
GoogleI am thoroughly impressed with my whole experience with them. I felt I could trust the team to help me make an informed decision. In particular, Learna was a friendly face and very helpful showing me around and answering all my questions. Couldn’t recommend them more
5/5
GoogleExcellent agents!!! They make the buying process a positive one! Izabela has been absolutely fantastic!! 10 stars!! Highly recommend!
Incredible feedback, thank you Sade! We will let Izabela know your feedback! Lee and the team
5/5
GoogleRyan came to value my house. From the start he greeted with a smile and was very professional. He was very honest and realistic which was good to see. Learna and Kay had kept me informed throughout the selling process and got my house completed within a timescale I could keep up with
Thank you so much for taking the time to share your experience with us! We're delighted to hear that Ryan's professionalism and honesty during the valuation were appreciated. It's fantastic to know that Learna and Kay were able to keep you well-informed throughout the selling process, and we're thrilled that we could meet your timeline expectations. We truly value your feedback and are grateful for the opportunity to assist you in selling your house. If you ever have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing us! Best regards, Lee and the team
5/5
GoogleThank you all at the Rainham Office, Nikki, Ellie,Stacey and apologies to anyone I've forgotten. Whoever I spoke to, they were helpful and if they couldn't help would find someone who could. Many thanks for making this a smooth journey,
Hi Jennifer, thank you for your kind words and appreciation! We are delighted to hear that Nikki, Ellie, Stacey, and the entire team at the Rainham Office were able to assist you effectively. Our goal is to ensure a smooth journey for our clients, and your feedback confirms we are on the right track. We are grateful for your trust and look forward to assisting you again in the future. Kelly & the Lettings Team
5/5
GoogleI have just rented my house out with RMJ and my experience has been amazing. Libby, Ellie, Nikki and Kelly have been so helpful, friendly and they were able to secure a tenant within a few days of being on the market. The property portal was also a really helpful tool. Would highly recommend to anyone looking to let out their property!
Hi Olivia, Thank you for the lovely review :) Kelly & the Lettings team.
5/5
GoogleSuper helpful throughout every stage of the long process. Nothing was too much drama even though we were needy, naive first time buyers at times. Shane was especially helpful in dealing with our nightmare solicitors, and really helped move the process along more efficiently. Would 100% recommend and would use RMJ if we were to ever sell our property in the future. Thanks guys! :-)
5/5
GoogleIzabela from RMJ is a great asset to the company. Although we didn't get the property that Izabela was very professional, showing us around with a smile. Izabela was a nice change from some other estate agents we had to deal with.
5/5
GoogleThe team at Rainham have been brilliant! I’ve been doing my search with them and they have been updating me with properties before they even hit the market. Special thanks to Learna who has found me my forever home! Highly recommend RMJ!
5/5
GoogleIzabela was absolutely amazing, from the moment we spoke she secured me the earliest appointment possible to view the property, viewing was great, she answered all the questions I had. I’ll love to do business again with RMJ Rainham/Gillingham branch, they’re simply the best.
5/5
GoogleAbsolutely brilliant service. Really recommend Lee and his team. They have all been brilliant! Thank you so much
Thank you for the review Claire, it was our pleasure to assist on the sale of your flat. We wish you all the best in your new life in Wales! Lee and the team
5/5
GoogleAll flats let within a couple of weeks! Delighted with the service, especially Stacey & Kelly. Thanks again!
Thanks for the review Max, great working with you on the Flats. Looking forward to working with you again on the next ones. Kelly and the team
5/5
GoogleI have come across many property agents. Robinson Michael & Jackson's team have proven to be extra ordinary. Very detailed and prompt, working in a very time continuous manter. Kelly, Nikki, Ellie and Jess have been very supportive even after moving into the property. Great Team they are.
Hello Oluwasegun, Thank you for your wonderful review! We're delighted to hear about your positive experience with the Robinson Michael & Jackson team. It's fantastic to know that Kelly, Nikki, Ellie, and Jess have been supportive and that the team's attention to detail and promptness have made a lasting impression. If you ever have more feedback or need further assistance, please feel free to reach out. We appreciate your kind words and are here to help!
5/5
GoogleVery good service from Saskia , would recommend xoxox
🌟🌟 Thank you so much for your lovely 5 star review for Saskia ! 🌟🌟 Kind Regards Ryan & The Team …
5/5
Google100% service at all times from the team in Rainham. Always a quick lett from Kelly, Nikki and Libby with great tenants, thourough and speedy progression from Stacey with regular updates to get them moved in then tip top property management from Joe B, Kim and Tyler. Great job guys keep it up. Thank youPositiveResponsiveness, Quality, Professionalism, Value
What a lovely review Bonita - thank you! We look forward to working with you on your future endeavours! Kelly & the lettings team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Send Robinson Michael & Jackson Rainham & Gillingham a message.
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
