5/5
GoogleVery attentive throughout the whole process! Kelly, Nikki, Jessie, Ellie and Stacey were all very helpful throughout making it really smooth from start to finish
Trusted Agent profile · Rainham
Verified
Robinson Michael & Jackson Rainham & Gillingham reviews
★★★★★
1,962 reviews across 1 platform
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,962 reviews on 1 platform, including 1,961 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Reviews
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
Google5/5
GoogleBest Estate Agents ever, excellent communication, excellent staff, excellent service. I honestly can’t praise them enough, Lee and Nina at the Rainham office are so friendly, so helpful and so understanding, happy to walk you through the whole process. 100% recommend!!!
Agent replied · 16 June 2024
Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents. It's wonderful to know that Lee and Nina Nash provided you with excellent service throughout the sales process. We're thrilled that Nina's approachability, friendliness, and efficiency stood out to you, as we strive to ensure all our clients feel supported and valued. We wish you all the best in your new home.
4/5
GoogleReally pleased. Thanks to Lee & James especially who kept me informed and chased through toward the end of the sale. Thank-you!
Agent replied · 2 October 2023
Thanks for the review Glen, we hope you enjoy your new start in your new property! Lee and the team
5/5
GoogleShannon has been a pleasure to deal with, always on hand to assist with any queries that I have with my tenants.
Agent replied · 2 October 2023
Hi Lauren, thank you for the review - Kelly & the lettings team.
5/5
GoogleHelped me finding great Tennant’s. Amazing service and very professional. Thank you Kelly!
Agent replied · 2 October 2023
Thank you for the review Mohamed, we look forward to working with you in the future! Kelly & the lettings team.
5/5
GoogleI have just completed on my first property, Nina oversaw the whole process and kept me updated at every turn, prompt and professional, thanks for all your help Nina!
Agent replied · 8 December 2024
Hi James 🌟 Congratulations on completing your first property purchase! We're so glad Nina could assist you throughout the process. Thank you for your kind words, she'll be thrilled to hear your feedback. If you need anything else, don't hesitate to reach out! Best regards, Ryan and The RMJ Team
5/5
GoogleAs first time buyers myself and my partner had no idea what we were doing! Learna has been such a great help during the viewing and buying process. Speedy replies and is always in contact with us. Couldn't ask for more! :)
5/5
GoogleI highly recommend Robinson Michael and Jackson. They were professional, efficient, and always went above and beyond to ensure that i had a smooth and successful experience. Special thank you to Learna for finding me the perfect place!
5/5
GoogleI have been out viewing properties with Robinson Michael and Jackson and they are one of the best agents I have been using. Great service, very professional and always on time. Special thanks to Learna who found me my forever home!
5/5
GoogleFantastic service from, Ryan throughout. Incredibly knowledgeable, thorough and willing to give time to answer any questions and make the process and clear and smooth as possible. Can’t recommend more highly.
Agent replied · 24 October 2024
Hi David, Thank you for such a positive review, I'm glad Ryan was able to show great customer service. Many thanks The RMJ Team.
5/5
Googlevery polite staff, especially saskia
Agent replied · 10 September 2025
🌟🌟 Thank you so much for your lovely 5 star review for Saskia ! 🌟🌟 Kind Regards Ryan & The Team …
5/5
GoogleWhat a wonderful team!!! We appreciated the great experience with Jess, from start to completion,, she was amazing. Such a special group of people. Thank you!!!
Agent replied · 9 January 2025
🌟Thank you for your kind 5 Star review 🌟 Kelly & The Lettings Team. …
5/5
GoogleVery quick call back , after just 2 mins once I put the enquiry on the website. Very polite and sort the date for a viewing. Thank you
Agent replied · 22 January 2025
Thank you for your kind feedback! We're glad we could assist you quickly and efficiently. If you need any further help, feel free to reach out. Best regards, Kelly & The Lettings Team
5/5
GoogleI would like to take this opportunity to thank Learna for making the process of selling my late mother’s property go so smoothly. Learna was both professional and friendly throughout this entire process and kept me updated at every step.
5/5
GoogleMy wife and I decided to sell our property with RMJ because we know from previous experience that they always get the sale that you want! They are helpful, friendly and ultimately experts in their field. Shane has been great at managing our sale, very approachable and professional. We wouldn't use anyone else in the Medway area!
5/5
GoogleFirst time renting and I found the team here were excellent. They were always on hand to provide assistance to any of my silly questions. Kelly, Nikki and Libby helped me through this whole stressful process and I cant thank you enough. I will definitely be going back to this professional team when I have to find another property Thank you
Agent replied · 2 October 2023
Thank you for the lovely review Lucy and thank you for choosing RMJ Lettings. We look forward to working with you again in the future - Kelly & the lettings team.
5/5
GoogleWe had the pleasure of meeting Jess from RMJ today who accompanied us whilst viewing a property. She was very kind, friendly and polite. Overall great experience today.
Agent replied · 8 December 2024
🌟Hi Jarryd, We're glad Jess could help and that you're happy with the service! RMJ Team …
5/5
GoogleAmazing service from saskia
Agent replied · 10 September 2025
🌟🌟 Thank you so much for your lovely 5 star review for Saskia ! 🌟🌟 Kind Regards Ryan & The Team …
5/5
GoogleI had an outstanding experience working with Robinson Michael & Jackson Rainham & Gillingham Estate Agent, as my real estate agent. Throughout the entire process of buying a new home, they consistently went above and beyond to provide exceptional service and support. I was working closely with Nina Nash and what truly sets Nina apart is her dedication and responsiveness. She was always readily available to answer my questions, address concerns, and provide timely updates. This level of communication and commitment to their clients created a sense of trust and confidence. I highly recommend Robinson Michael & Jackson to anyone in search of a dedicated, knowledgeable, and genuinely caring real estate agent. They made the process enjoyable, stress-free, and ultimately helped me find my dream home. Thank you, Nina, for your outstanding service!s been a great journey
5/5
GoogleThe team at RMJ Letting are fantastic and made the processes of letting seamless starting from initial assessment to securing tenancy. i would recommend them for their proactiveness and astute professionalism. Thanks most especially to Nikki, Stacey, Kelly and Natalie.
Agent replied · 16 June 2024
Dear Lyi, Thank you so much for your wonderful review! We're thrilled to hear that you had a seamless experience with our team at RMJ Lettings. Ensuring a smooth letting process from start to finish is our priority, and we're delighted that Nikki, Stacey, Kelly, and Natalie provided you with proactive and astute professionalism throughout. Your recommendation means a lot to us, and we're grateful for your trust in our agency. Should you or anyone you know require assistance with letting properties in the future, please don't hesitate to reach out. Thank you again for choosing RMJ Lettings!
5/5
GoogleThank you to Learna, who showed me and my partner around our first property and managed to get an offer sorted for us. We are over the moon and extremely happy with the service she provided to us!! Highly recommend!
5/5
GoogleI've had nothing except positive experience with RMJ. A big thank you to Izabela and James for staying in touch with me during/throughout the viewing. Very hospitable and always willing to assist. I wholeheartedly endorse. I would highly recommend.
5/5
GoogleI had a very positive experience with RMJ Friendly and professional approach Experienced staff provided good market research and advice Excellent ommunication and follow up
Agent replied · 9 January 2025
⭐ Thank you for the 5-star review! ⭐ We’re delighted to hear about your positive experience with RMJ. It’s wonderful to know our friendly and professional team, along with our market expertise, met your expectations. We truly appreciate your kind words about our communication and follow-up. Best wishes from Kelly & the Lettings Team
5/5
GoogleKelly and her team were very helpful, found tenant within a day.
Agent replied · 2 October 2023
Thanks Hardeepat, we aim to please! Looking forward to working with you again. Kelly and the Lettings team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Rainham and Gillingham
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Rainham and Gillingham
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Want Robinson Michael & Jackson Rainham & Gillingham to help?
Send Robinson Michael & Jackson Rainham & Gillingham a message.
Questions about Robinson Michael & Jackson Rainham & Gillingham
Has Robinson Michael & Jackson Rainham & Gillingham won any awards?
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
