Every review we hold for the Rainham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service from Learna from the very start. From the initial valuation meeting to getting offers in, everything has been smooth, had a very quick turnaround and clear communication throughout. Would recommend!
Brendan · 10 July 2024
Agent replied · 12 July 2024
Hi Brendan! 🌟
Thank you so much for your wonderful review! We're thrilled to hear that Learna provided fantastic service from start to finish, making the process smooth with clear communication and a quick turnaround. Your recommendation means a lot to us. If you need any assistance in the future, we're always here to help.
★★★★★ 5/5
GoogleA superb service! They are all lovely people who try their best to help you. Jamie Williams in particular was wonderful yesterday ..she arranged my viewing on the spot when I thought this would have been impossible , but she went above a beyond to make this happen, to make me happy.
Thank you from Maria
Maria · 6 November 2022
Agent replied · 2 October 2023
We try our best! We will let Jamie know your feedback, so thank you for the kind words. Lee and the team
★★★★★ 5/5
GoogleExcellent service from Kelly Creed and her team! Would highly recommend this agency over their competitors
Charlie · 2 October 2021
Agent replied · 2 October 2023
Thank you Charlie and we wish you and Connor all the best in your lovely new home. Kelly & The team.
★★★★★ 5/5
GoogleIt was a pleasure talking to Kay recently and I have to say she was very knowledgeable and efficient at answering any questions I had. Highly recommend!
Connor · 24 September 2024
Agent replied · 24 October 2024
Hi Connor! 🌟
Thank you for your fantastic review! We're so pleased to hear that Kay was knowledgeable and efficient in answering your questions. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out.
★★★★★ 5/5
GoogleReally excellent and rapid service in finding a tenant at the right price. All the staff we came into contact with were brilliant and helpful. The "Open House" number of viewings exceeded our expectations as did the number of offers received. The pace of events was hectic and sometimes it was difficult to keep track of who wanted what information. The Portal gave us some problems and it would have been better to have have had a "tutorial" if this could be possible. Also, we would prefer to see one-off and recurring fees to be shown separately for the sake of clarity.
Full marks also for putting us in touch with EcoPro who cleared our house contents swiftly and efficiently at reasonable cost.
Would we use Robinson Michael & Jackson again? Most definitely!
Frances & Graham
Graham · 4 July 2023
★★★★★ 4/5
GoogleOn the whole the service was good. The occassional dip when key staff were not available but no different to many organisations. I'd use them again.
Graham · 3 October 2024
Agent replied · 24 October 2024
Hi Graham,
Thank you for your feedback! We're glad to hear that overall, you had a positive experience with us, even if there were occasional moments when key staff weren't available. We appreciate your understanding and your confidence in choosing us again in the future.
★★★★★ 5/5
GoogleNina and the team were amazing throughout the process of buying a home. Nina kept us informed at every stage and completion would not have been possible without her!
Sophie · 18 September 2023
★★★★★ 5/5
GoogleWe had a really positive experience with RMJ estate agents. Jessie showed us the property and she was very professional and helpful.
Anita · 1 December 2024
Agent replied · 8 December 2024
Thank you for your lovely feedback! We’re so pleased to hear Jessie was professional and helpful. I’ll be sure to share this with her and the team.
Best wishes,
Kelly & the Lettings Team
★★★★★ 5/5
GoogleIzabela has been great she is so helpful and on point with every question I ask. Great member of the team and when I’m going to buy another house I will go to her
Lewis · 5 April 2023
★★★★★ 5/5
GoogleThank you Izabele and the whole team, for their persistence and determination, they made our dream come true! Keep it up and God will pour out blessings without measure on you and your family.
Dilson · 5 April 2023
★★★★★ 5/5
GoogleI recently had the pleasure of working with an estate agent named Izabela and I have to say, my experience was truly exceptional. From start to finish, Izabela was professional, knowledgeable, and incredibly responsive.
Filip · 5 April 2023
★★★★★ 5/5
GoogleAs a portfolio landlord, it's important that we find reliable, professional and keen letting agents.
For the last year, we have been using RMJ Rainham for our lettings services. Initially, we met with Kelly who we were able to discuss our needs and requirements with. Kelly gave us a lot of confidence that RMJ would be the perfect fit for us. This has been fulfilled at every tenancy, along each stage and expectations have been exceeded. Kelly ensures that any problems are dealt with promptly and is on hand to answer any questions or give advice where needed.
Ellie conducts all of our viewings in an exceptional manner, ensuring that the correct tenants for the property are found. She asks the right questions and ensures that a great relationship with tenants is formed whilst ensuring that our expectations and requirements are met. She goes above and beyond to provide a great service.
The team at RMJ Rainham are a credit to the company. Always on hand and able to get in contact with whilst providing a professional, friendly and reliable service.
We look forward to continuing to work with them going forwards and would recommend them to any landlords seeking letting services.
Raywood Homes.
Jack · 4 June 2023
★★★★★ 5/5
GoogleEllie, Stacey and Kelly are wonderful beings, they all made my letting as easy as reading A,B,C……, From the viewing, to the deposit, to the referencing, they are always willing to help, They gave all the necessary support. I would always come and recommend your company to anyone.
I have just one request, please dont sell all the houses because when it is time for me to buy, I want to buy from you guys. You guys are the best. RJ won my award of the best letting company of all time.
Femi · 4 June 2023
★★★★★ 5/5
GoogleExcellent service from Kelly, Stacey, Nikki and the team at the Rainham office. I would highly recommend.
Raphael · 17 May 2024
★★★★★ 5/5
GoogleWe’ve used their blackfen office to sell our home and the Rainham office to purchase our new home. Very friendly staff & professional. We would recommend using them and would use them again in the future
Charlotte · 18 March 2024
Agent replied · 16 June 2024
Hi Charlotte,
Thank you for choosing our services for both selling your home at our Blackfen office and purchasing your new home through our Rainham office! We're delighted to hear that you found our staff to be very friendly and professional throughout both processes. Your recommendation means a lot to us, and we're thrilled to know that you would use our services again in the future. If there's anything else we can assist you with down the road, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleExcellent customer service. Thank you Jamie
Ginte · 6 November 2022
Agent replied · 2 October 2023
Thank you for the review Jamie, we look forward to working with you in the future - Kelly & the Lettings team.
★★★★★ 5/5
GoogleRMJ Rainham team is brilliant. Very responsive and professional. Nikkei and Stacy both amazing professionals in the team. They have large number of potential tenants whom they run very effective viewings. They use different platforms to update the landlord so we can pinpoint the progress. They found tenant for my property within 2 weeks. Their fully manage service is plus for landlord.
Bimal · 2 October 2021
Agent replied · 2 October 2023
Thank you for your review Bimal. We are very pleased you are happy with our service, we look forward to working with you on future projects. Kelly & The Lettings team.
★★★★★ 5/5
GoogleAbsolutely fantastic experience from RMJ, helpful and very efficient in getting me moved into my new house. All the staff were amazing especially Luisa Money who i dealt with for the majority of the move. I would definitely recommend this branch of RMJ to deal with any move in the future 😁 …
Aaron · 3 October 2019
★★★★★ 5/5
GoogleToday I would like to thank the company for the wonderful service and commitment, especially Izabela, very friendly and kind, with excellent education and a lot of attention to me and my family.
Lucas · 5 April 2023
★★★★★ 5/5
GoogleExcellent Service is Selling our home we had an offer within two and half weeks from going on the market we sold our house STC!
We wanted to take a moment to express our heartfelt gratitude to Nina Nash at RMJ Estate Agents. Importantly may we pass on "A HUGE THANK YOU to NINA NASH”, for your invaluable assistance in helping with the progressing the sell of our house.
Nina’s expertise, dedication, and hard work has truly made all the difference in making this process as smooth and successful as possible. Most importantly, we appreciate your warmth, kindness, patience, and support during what is one of the most stressful and emotional time. Your positive attitude and unwavering commitment to our success were truly inspiring and gave us the confidence we needed to navigate this complex process with ease.
We hope as we get nearer towards the end of the process and with all going we will hopefully complete on Friday!! Although we are excited about moving into our new home and starting our new life in Cambridgeshire which is approximately 100 miles away from Medway, we will never the forget the dedicated and incredible team at RMJ, on particular Nina who helped us get there.
With warm regards and deepest appreciation, and thanks for your continued efforts and support.
Charlene - Seller
H · 5 May 2023
★★★★★ 5/5
GoogleWe are pleased with RMJ’s Estate Agents Services, and can confidentially state that we would without hesitation recommend RMJ’s Agent Estates to anyone looking to buy or sell a home!.
We wanted to pass on our personal gratitude to RMJ and in particular to Nina Nash for all of her support, professionalism, responsiveness, and attention to detail throughout the entire process were truly outstanding, and we couldn't have asked for a better partner in this endeavour.
Most importantly, we appreciate Nina’s patience, support positive attitude and unwavering commitment to our success were truly inspiring and gave us the confidence we needed to navigate the stressful and emotional sale/moving process with ease.
We feel incredibly lucky to have worked with you and will always be grateful for the exceptional service you provided.
Thank you again “Nina Nash” and to also to the RMJ Estate Agents Team for your support and continue efforts.
Best regards,
Clint - Medway Seller
Clinton · 5 May 2023
★★★★★ 5/5
GoogleIt has been a pleasure to work with this letting agency. The staff are professional, kind and efficient. They really think from my side and help to sort out issues effectively. I highly recommend this letting agency. Thank you, Kelly, Nikki and Stacey. Really good and lovely people. They find tenants for me and arrange things quickly. Superb! Really appreciate your hard work.PositiveQuality
T · 17 June 2021
Agent replied · 16 June 2024
So pleased we got to help you out Ting and find you a lovely new tenant. We wish you all the best on your new venture, Kelly & the lettings team.
★★★★★ 5/5
GoogleI had a great experience working with Kelly, Ellie, and Stacey to draft a tenancy agreement and successfully move tenants one of my properties.
Karol · 3 October 2024
Agent replied · 24 October 2024
Hi Karol,
Thank you for sharing your experience! We're thrilled that Kelly, Ellie, and Stacey could assist you with drafting the tenancy agreement and ensuring a smooth move for your tenants. It's great to hear everything went well, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleThey know what they doing very good estate agent work with, thanks for Luke Parry,Jessie Fender and letting team if you need professional service choose them you will not disappointed, highly recommended
Salman · 17 May 2024
Agent replied · 16 June 2024
Dear Salman,
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our team at [Your Estate Agency].
Luke Parry, Jessie Fender, and our letting team will be delighted to know that their professionalism was appreciated. Providing excellent service to our clients is our top priority, and we're glad we could meet your expectations.
Your recommendation means a lot to us, and we're grateful for your trust in our agency. Should you or anyone you know require professional service in the future, please don't hesitate to reach out.
Thank you again for choosing us!
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