Trusted Agent profile · Rainham
Verified
★★★★★
1,962 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,962 reviews on two platforms, including 1,961 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleSo happy with the service we received from RJ Lettings! Katie showed us around a property and was so helpful with answering any questions we had. I then had a lovely phone call to tell us we got the flat, and everyone I had spoken to was so lovely and polite. They have gone above and beyond to help us out and we are extremely grateful.
5/5
GoogleWe found the agent to be professional at every point of the sales process They kept us up to date and chased People when needed I would be very happy to recommend them Thanks to all the team Geoff & Chris
Hi Geoff and Chris! 🌟 Thank you so much for your kind review! We're delighted to hear that you found our team professional and proactive throughout the sales process. Your recommendation means a lot to us. If you ever need any assistance in the future, please don't hesitate to reach out.
5/5
GoogleLibby was my rep she was excellent,professional and approachable kudos to Libby welch
Thank You Karen for the review. I'm please Libby could help :) We hope you settle into your new property :) Kelly & the Lettings team.
4/5
GoogleRobinson and Jackson team are so amazing, from thier communication on phone, the viewing and when we finally received the key. Stacey is a good relationship officer, quite amazing always prompt in responding to enquires. Kudos to every other team members.
5/5
GoogleEveryone from the company is just amazing. Processional and really know what they're doing. We're so happy with the service that has been provided. We've had isabella for the majority of the process and honestly her whole demeanor/ vibe has been of the upmost professional manor, that we almost considered buying another house! Hehe. Thanks so much.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
5/5
GoogleI am extremely impressed with how Robinson Michael and Jackson in Rainham have dealt with me, in particular Nina Nash who has gone above and beyond with her friendly and professional service. I will not hesitate to use them again in future.
5/5
GoogleArrived for my property viewing and was greeted by a friendly young lad called Dan. He showed me around the house, was easy to chat to did a good viewing of the home.
Hi Kieran! 🌟 Thank you for such a positive review based on your experience with Dan , He will be thrilled with your positive review. if you do need anything further do not hesitate to reach out. Many Thank The RMJ Team.
5/5
GoogleHad such an amazing experience at Robinson Michael & Jackson, couldn’t be more welcoming! One of the individuals that stood out was a young girl called Jess, she couldn’t do enough for us and was so impressed with her service. Cannot recommend this place enough :)
Hi Isabella, Thank you so much for your glowing review! We're thrilled to hear that you had such an amazing experience at Robinson Michael & Jackson and that Jess stood out to you with her exceptional service. We strive to create a welcoming environment and provide top-notch service to all our customers, and it's fantastic to know that we've met your expectations. Your recommendation means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
5/5
GoogleFrom beginning to the end Stacey and her team worked very hard and got my house rented out and helped deal with so much allowing me to carry on with day to day business. thank you very much.
5/5
GoogleThanks Kelly and Nikki for your amazingly quick service, finding, vetting and helping our tenant to move in under a month. You're both superstars!
Hello Steven, as always a pleasure working with you. Thank you for the business, Kelly & the team.
5/5
GoogleThis was the first time I used RMJ letting services. Kelly and Stacey were extremely professional, responsive and approachable. I would certainly recommend them!
Thank You Afshan, we look forward to working with you in the future - Kelly & Lettings Team.
4/5
GoogleRented our house out through Robinson Michael and Jackson. Good service and professional throughout. Kelly, Nikki and Stacey were all very helpful and efficient.
Thank you Naomi, we wish you all the best on your new adventure. Kelly & the Lettings Team.
5/5
GoogleGreat service from James at MAB. Would highly recommend his services. All queries were answered promptly and thoroughly. The complicated process of applying for a mortgage was smooth sailing under James' guidance.
Hi Nicola 🌟 Thank you so much for your kind words! We're thrilled to hear that James was able to make the mortgage process smooth and easy for you. We truly appreciate your recommendation and are glad to know that all your queries were addressed promptly. If you ever need assistance again in the future, don't hesitate to reach out. Best regards, RMJ Rainham
5/5
GoogleI would like to say a big thank you to Learna who has gone above and beyond to help me find my first home. She explained the whole process of what to expect and helped me from start to finish. Thank you again!
5/5
GoogleAdam was really helpful
Thank you for the review! Lee and the team
5/5
GoogleGreat service, very professional with paperwork and quickly responsive. Thank you Stacey, Nikki, Kelly and Libby
Thank you for the review Harry. We look forward to working with you in the future! Kelly & the team.
5/5
GoogleRobinson Michael and Jackson provided excellent customer service when they set up the tenancy for a managed property. Nikki - thank you for all the advice you provided Stacey - thank you for setting up the online portal
Thank you so much for your kind words! Robinson Michael and Jackson are thrilled to hear that you had an excellent experience with our customer service. Nikki, Stacey, and the entire lettings team appreciate your gratitude. It was our pleasure to assist you with the tenancy setup and online portal. Kelly & The Lettings Team
5/5
GoogleRecently purchased a property with rainham branch. Very grateful for all their help. Was kept updated with the purchase throughout. Would highly recommend
Thank you John, it was our pleasure to assist on your purchase. We wish you every happiness in your new home. Lee and the team
5/5
GoogleCannot recommend Robinson Micheal and Jackson enough, they helped me buy my first home and made it as stress free as possible. They recommended solicitors and a Mortage advisor. Throughout the process they were friendly and helpful as well as updating me regularly and answering the many questions I had. I would definitely use them again when it’s time to sell. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the lovely review Ellie, it has been our pleasure helping you purchase your first home. We wish you every happiness and are here whenever you need. Lee and the team
5/5
GoogleWow what a team the girls are at RMJ letting. Kelly, Nikki, Ellie and Jessie are the best in Medway! If you need any help With rentals give these girls a shout!!! I will enjoy my cocktail in Dubai thanks to these girls!!!
Dear Harry Miller, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our team at RMJ Letting. Kelly, Nikki, Ellie, and Jessie are indeed exceptional individuals, and we're proud to have them on our team. Knowing that they were able to assist you effectively fills us with immense satisfaction. Enjoying a cocktail in Dubai sounds like the perfect way to celebrate, and we're delighted to have played a part in making that happen for you. If you ever need assistance with rentals in the future or if you have any questions, please don't hesitate to reach out. We're here to help. Cheers to your future adventures, and thank you again for choosing RMJ Lettings!
5/5
GoogleGreat experience with the Rainham branch, special mention to Lee, Izabella and Nina. Very proactive approach, I never had to chase for updates. Good sound advice given regarding marketing our property, would definitely use again in future.
5/5
GoogleThroughout the process all the staff have been very friendly and helpful. Nina has been dealing with the actual sale to the buyers and has been very efficient, helpful and supportive at all times. I have no hesitation in recommending this estate agents.
5/5
GoogleI have had a great experience with Robinson Michael & Jackson, they were all very pleasant and helpful. Nina was very efficient and was always there when I had any questions. Thank you for all your help with the process.
5/5
GoogleI like to thank all at Robison Micheal and Jackson for all the help in finding us our forever family home. I have no bad word or negative comment to make and my experience from start to finish with our purchase has been what I had expected, we was kept up to date throughout and I didn’t have to chase for answers. Thank you team, well done keep up the good work.PositiveProfessionalism
Thanks for the review Kylie. Its so good to see how you have made the house yours on Instagram, we will keep watching the progress! We will come and value it when your done! Lee and the team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Send Robinson Michael & Jackson Rainham & Gillingham a message.
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
