Robinson Michael & Jackson Rainham & Gillingham reviews

★★★★★ 5/5

Google

I have had such a great experience with Robinson Michael & Jackson Rainham & Gillingham. Ellie-Louise has supported us through the journey of viewing a stunning property, to answering all our questions and providing regular updates by phone and email. She has gone above and beyond. So excited for moving day. Thank you!! 😊 …

Kbubbagant · 3 August 2024

★★★★★ 5/5

Google

My wife and I used RMJ to sell my mother in law's house. Before agreeing to use them they researched the local market and gave good advise as to the selling price. The documentation they produced, including the property detail folder, was excellent and displayed the property very well. RMJ were very proactive in publicising the property, showing viewers around and handling any enquiries. We had a large number of viewings before finally getting a buyer so were very satisfied with their work. They were also very quick to answer any questions or e-mails both during the process and once a sale was agreed. RMJ have progressed the sale as quickly as the legal process allows. This is the second time we have used RMJ to sell houses and we would heartily recommend them, particularly Lee the manager, to anyone considering selling a house or flat in the future..

Alan · 3 October 2019

★★★★★ 5/5

Google

I could not recommend RMJ enough. From valuation and viewings to post sale support they were well informed, communicated exceptionally well and were proactive. Special mention to Jo and Bradley for handling the viewings and keeping us updated with feedback and carefully selecting appropriate buyers to view. Also a massive thank you to Shane Rudden who handled the post sale side amazingly, he kept constant communications with us throughout the legal stages, ensuring that any queries were answered with guidance and advice given. He often went above and beyond making sure everyone in the chain were aware of progress and prompted areas that needed it at the right time. Thanks again to the RMJ Rainham team for all your help in getting our house move over the line.

Heetan · 3 October 2019

★★★★★ 5/5

Google

'Having worked with Natalie in two separate branches with her previous employer, I was delighted to find she had moved areas and joined Robinson Michael and Jackson where I also have a rental property. In moving the property over to Natalie and RMJ in July, she had found a tenant and for the asking price within days of the flat being on the market and the new tenant moved in with the flat being vacant between tenancies for just one day! Amazing thank you so much Natalie'

Natalie · 3 October 2019

★★★★★ 5/5

Google

My brothers and I were very satisfied with the help given us in selling our former family home after the passing of our father at the end of last year. After perhaps initially setting the price and our expectations a little on the high side given the condition of the house, it soon became clear that market was offering us a bit less than hoped as the house needed some updating. Having been our family home for 32 years, it was important to us who we sold the house to, and to achieve the best price we could, so we weren't in a rush to sell the first few who came forward making low offers. However Robinson Michael & Jackson ensured a steady stream of viewings right from early on, and worked patiently with us until the family we felt were the right buyers came forward at the right price, in the end a 'win win' outcome for all concerned, and we appreciated the courteous, expert and understanding assistance we experienced in the process from them, many thanks to Lee and all their staff.

James · 3 October 2019

★★★★★ 5/5

Google

This is my first time buying a house and I cannot express how pleased I am to have found a property with robinson Michael and Jackson. Everything was pretty much as easy as it could be for someone first getting onto the property ladder. The only fault I have was that there was a issue first when trying to arrange a viewing. However this was Quickly resolved.. I'm extremely pleased with the service provided by Lee. Amazing. Could not have asked for better help.. Very knowledgeable and a pleasure speaking to.. Despite being heavily pregnant and due my baby within weeks of my offer being accepted Lee Had accommodated all our needs. Highly recommended .

Sarah · 3 October 2019

★★★★★ 5/5

Google

Izabela was fantastic in helping us secure the property we wanted. She worked really hard to get us a good deal and we're very grateful.

Zain · 4 July 2023

★★★★★ 5/5

Google

My experience with RMJ excels every time I use them. Having used RMJ for years now I've never had an issue, always professional, prompt and friendly. I cant recommend this branch enough, Massive thank you to Nina who remained stella focused on completing within my deadlines and getting the job done. A pleasure to deal with .. always!

Bill · 4 June 2023

★★★★★ 5/5

Google

Kelly, Nikki and Libby made the process of moving stress free. Always available to help and answer any questions. I would recommend to anyone who needs to move. Thanks for all your help!

Helen · 2 October 2022

★★★★★ 4/5

Google

Robinson Michael & Jackson have been so helpful to me in trying to find a home of my own. The Staff are very friendly and nothing is too much for them to do. If you wanted to know something about a property they would find an answer. The Staff are also of mixed ages and their enthusiasm for their employment aims, shines through. Its a pity about the name. Its a bit of a mouthful and sometimes you can get there names in the wrong order. Thank you.

Paula · 6 November 2022

★★★★★ 5/5

Google

The lettings team at RMJ (Rainham) were very efficient and professional through the whole process of appraising the rental value to completing all of the required regulatory paperwork. A special mention to Kelly and Stacey who kept everything on-track !

Steven · 2 October 2021

★★★★★ 5/5

Google

Adam is probably the best sales negotiator ever !!!!

Sesh · 17 June 2024

★★★★★ 5/5

Google

Jess has been really helpful throughout this house hunt, Thank you !!

Joy · 17 April 2024

★★★★★ 5/5

Google

Would like to say a big thank you to Kelly, Nikki, Libby and Stacey for finding us a tenant so promptly. Service they provided was professional and seamless. Would definitely recommend using MRJ if your thinking of letting or moving property.PositiveProfessionalism

Mark · 4 July 2021

★★★★★ 5/5

Google

Whole team is brilliant and professional. Special thanks to Nina Nash in Rainham branch. She is lovely and helpful always.

Maha · 23 October 2023

★★★★★ 5/5

Google

We viewed a house through rmj with Jess from the strood branch, she was lovely, very welcoming and was happy to answer any of our questions which in viewing houses we’ve never had before, so she deserves recognition! #givejessapayrise! Thank you again jess

Kayla · 18 January 2025

★★★★★ 5/5

Google

Katie has been a real help since we started looking for rental properties. She has kept us regularly updated and on the same day even sorted a, viewing. Highly recommend

Mark · 4 December 2024

★★★★★ 5/5

Google

I recently dealt with the Rainham office to sell a property on behalf of my mum. From the beginning I received regular support and this remained the case throughout the process. We had a few hiccups with a few different buyers dropping out. These things happen but Lee, Charley and the rest of the team were proactive throughout and keep the lines of communication up at all times. We completed today after a complicated sale and I couldn’t have done it without the team!

Amit240989 · 2 October 2022

★★★★★ 5/5

Google

Absolutely brilliant company always on hand to answer your questions super friendly and kind the staff make you feel very relaxed and put your mind at rest if your worrying about your move or purchase. Thank you guys. Lee and Ryan have been amazing from the very first appointment super quick and efficient but also want to mention the other staff who I spoke to in the office sorry can’t remember the girls names but they were also extremely friendly and helpful. Thank you so much.

Sarah · 2 October 2022

★★★★★ 5/5

Google

Very happy with the service I received from Robinson Michael & Jackson. All members of the team including Kelly, Libby, Ellie, Nikki and Stacey were friendly, professional and personable. 10/10. Thank you

Will · 2 October 2022

★★★★★ 5/5

Google

We were cautious about using a letting agent again after a bad experience in the past but we needn’t have worried. Kelly and her colleagues Stacey and Nikki have been fantastic and professional throughout, advising us every step of the way and responding promptly to our queries. They have made the whole process very easy and stress free and their friendly, reassuring style has restored our confidence. We would have no hesitation in recommending them to anyone looking to use the services of a letting agent.

Andrew · 2 October 2022

★★★★★ 5/5

Google

Excellent service My journey started off by contacting Kelly for some advice some time ago. She kept in touch so when I needed help with my property she was the first person I called. The whole team have made the journey seamless and pleasant, Kelly with all the expert knowledge and Ellie finding a perfect Tenant for my property. Stacey then has arranged everything and made sure all documents are up to date. On my part the renovation was challenging, the ladies were fully supportive during the process.

Jas · 2 October 2022

★★★★★ 5/5

Google

Lee Franklin led from the start and kept with it through what for him was a challenging sale. In particular Obtaining the facts about the buyer from February to October through Covid etc. etc home teaching as well !!!!!!

John · 2 October 2021

★★★★★ 5/5

Google

I cannot recommend Robinson Michael and Jackson enough, especially Courtney from property management, she has gone above and beyond to see to my requests and help me out, she is professional, friendly and always a pleasure to talk to.

Sarah · 2 October 2021