Trusted Agent profile · Rainham

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Robinson Michael & Jackson Rainham & Gillingham reviews

★★★★★ Excellent

1,959 reviews across 2 platforms

17 High Street, Rainham, ME8 7HX

Part of Robinson Michael & Jackson, see every office.

Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,959 reviews on two platforms, including 1,958 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

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4.9 / 5

1,958

Reviews on Google

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.

EA Masters winner in two years: 2022, 2021.

EA Masters by year, 2022 to 2021

Source: EA Masters winners lists, as published, linked by year.

Reviews

Every review we hold for the Rainham office, from every platform, shown as written. First names only.

5/5

Google

Thank you to RMJ for the level of professionalism and quality in buying our new house. Things moved faster than we ever thought. Thanks to Charley, Ryan and Emma who were involved at one point or the other in the process. They were helpful in advising us and providing information as at when needed. I have no reservations in recommending the company.PositiveResponsiveness, Quality, Professionalism, Value

Ayomikun · 17 June 2023

Agent replied · 16 June 2024

Than you so much for the review Ayomikun, we hope you enjoy your new home. Lee and the team

5/5

Google

Jess was a lovely estate agent who showed me the property at Tanker hill. She explained the situation of the owner of the home very clearly and explained the well-maintained house/features. I would be happy to have her help in the future.

Tt · 10 October 2024

Agent replied · 24 October 2024

Good Afternoon, Thank you for your fantastic review! We're glad to hear that you found Jesses local knowledge valuable and that working with us was a pleasure. We truly appreciate your feedback!

5/5

Google

Starting from the first contact with Jessica Pender during our inspection tour, her mannerism and professionalism speaks volumes about the RMJ ethos. …

Segun · 10 August 2026

Agent replied · 8 August 2026

🌟🌟 Thank you so much for your 5-star review! 🌟🌟 We’re delighted to hear that Jessica and Stacey provided such a professional and responsive service. From Kelly & the Lettings Team …

5/5

Google

Outstanding professional service from Robinson Michael & Jackson in Rainham in the sale of my father’s house. Despite much interest, and offers, which fell through, their perseverance in …

Jeff · 30 June 2026

Agent replied · 26 June 2026

Thank you for your wonderful review, Jeff! 😊 We're delighted to hear that you received outstanding service from the team at … More

5/5

Google

Scott really helped me out today, he actually listened to what my requirements are, lovely guy

Charlotte · 23 September 2026

Agent replied · 30 September 2026

Thank you so much for your lovely review, Charlotte! 😊🏡 We’re delighted to hear that Scott was so helpful and, most importantly, took the time to really listen to your requirements. … More

5/5

Google

ellie has been amazing helpful and super knowledgeable with letting my place. she showed me everything i needed to know and made me feel confident in letting

Kieran · 11 July 2026

Agent replied · 14 July 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ellie has been so helpful and knowledgeable throughout the process of letting your property. It’s great to know she took the time to explain everything clearly … More

5/5

Google

Just wanted to say a big thank you to Nikki, Elle, Stacy and Kelly @ RMJ for making the whole process of renting out our property. Their service was prompt and clear from the start. The property was let out in less than a week. Amazing team work by all. Definitely will be recommending them to friends and family.

Shakil · 7 November 2023

Agent replied · 28 November 2023

Thank you for the lovely review Shakil, we look forward to orking with you in the future! Kelly & The Lettings team.

5/5

Google

Thank you so much to Kelly and the team for completing the tenancy agreements for our tenants! Kelly has been amazing through the whole process with us as landlords and was helping our tenants every step of the way with the agreements! We was always updated which was much appreciated that I was never calling them asking for updates! Will definitely be using again in the very near future, thanks again Kelly!

Sarah · 2 October 2022

Agent replied · 2 October 2023

Thanks for the lovely review Sarah! We look forward to having a long term relationship with you and will look after your property portfolio. Kelly and the lettings team

5/5

Google

We recently had a property viewing with Emma James, and it genuinely stood out as the best experience we’ve had so far. From the moment we met her, she was warm, professional, and incredibly knowledgeable. …

Jurate · 3 May 2026

Agent replied · 15 April 2026

Thank you so much for your wonderful and detailed feedback, Jurate! 😊 We’re absolutely delighted to hear that your viewing with Emma stood out as the … More

5/5

Google

We’ve recently sold with RMJ and couldn’t sing their praises more. Within 24 hours we had 12 viewings booked, we ended up with numerous offers and have accepted an offer we are really happy with. …

Joe · 3 May 2026

Agent replied · 15 April 2026

Thank you so much for your fantastic feedback, Joe! 😊 We’re absolutely delighted to hear about your experience selling with RMJ … More

5/5

Google

The best customer service I’ve had in a while by Scott, top man 🙏 …

Waziri · 26 September 2026

Agent replied · 30 September 2026

Thank you so much for your fantastic review, Waziri! 😊🌟 We’re delighted to hear that Scott provided such great customer service and made such a positive impression. … More

5/5

Google

RMJ recently sold our property for us. Initially we tried to save a bit of money by using an online agent, total waste of time. Lee and Charlie, who handled our property sale, sold within 5 weeks. Unfortunately COVID19 hit and it all fell through. When they opened again they sold again within 4 weeks and actually had two parties 'fighting' over our house. All proceeded smoothly this time and we are now settled into our new home. I would have no hesitation in recommending Lee and his team if you are ever contemplating selling your homePositiveResponsiveness, Quality, Professionalism, Value

Paul · 4 July 2021

Agent replied · 2 October 2023

Thanks Paul, it was a pleasure selling your property (especially as you bought it through us all those years before). We got there second time round after Covid-19 tried to stop us! We hope you and Tracey are enjoying your new life. Lee and the team

5/5

Google

Great property and even better viewing with Ellie. Thank you. Thank you

Ademola · 12 October 2026

Agent replied · 10 October 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you’ve consistently received great service from Ruby and that everything is going well. We’ll be sure to pass your kind words on to her! … More

5/5

Google

Having lived in the same house for thirty years, we were a little uncertain about the selling process. But Lee and his team reassured us on so many levels and guided us through to completion. Our sales negotiator Charley, as well as Lee, were brilliant in the last two or three weeks before completion, making sure that our move went ahead on the planned date. We would definitely recommend RMJ to anyone needing an excellent estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 28 June 2021

Agent replied · 27 June 2024

Thanks for the review Mike and Wendy, we hope you are settled and enjoying your new life! Lee and the team

5/5

Google

Scott really helped me out today, making me find my perfect house, what a legend

Vikash · 23 September 2026

Agent replied · 30 September 2026

Thank you so much for the fantastic review, Vikash! 😊🏡 We’re delighted to hear that Scott was able to help you find your perfect home. … More

5/5

Google

Couldn’t be more happy with the professional and friendly service I received, Nina Nash was excellent in dealing with my purchase and keeping me updated with what was happening and what needed to happen, Thank you so much Nina :)

Richard · 19 October 2024

Agent replied · 24 October 2024

Hi Richard! 🌟 Thank you for such a positive review based on your experience with Nina , she will be thrilled with your positive review. if you do need anything further do not hesitate to reach out. Many Thank The RMJ Team.

5/5

Google

Really pleased with the services provided by RMJ Rainham. We used them for both our sale and purchase. Issue initially with our first buyer pulling out with the added risk of losing our associated purchase, but RMJ were quick to step up to the mark and promptly arranged other prospective purchasers that same day securing a sale. Thank you to Lee and all the team at Rainham and a big, special thank you to Charley who has been amazing throughout the process in progressing the sale and providing us with updates.PositiveResponsiveness, Professionalism

Claire · 17 June 2021

Agent replied · 16 June 2024

Thanks for the review Claire! Enjoy the beautiful new property. Lee and the team

5/5

Google

Would like to thank Lee and the team for their help with purchasing our first property. They were with use every step of the way and informed us of the progress at every stage. They were responsive at all times and answered all our questions and queries in a timely manner. From beginning to end it has only taken us just over 2 months to secure our dream home. We would thoroughly recommend Robinson Michael & Jackson, and would certainly use them again, if the need arises. Andy & Vicky.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 17 June 2021

Agent replied · 16 June 2024

Thanks Andy and Vicky, you were an absolute pleasure from start to finish. We are glad you found your dream home through us. Lee and the team

5/5

Google

We recently sold our fathers house through RMJ in Rainham in the midst of pandemic and had a very good experience. Lee came to value and advise and was very well prepared with information and very professional, inspiring confidence. Communications from the team (in our case Charley and Ryan) were regular, friendly and helpful from start to completion. Not the cheapest agency we initially interviewed but sometimes you get what you pay for. Based on our experience I would recommend them.PositiveResponsiveness, Quality, Professionalism

Julie · 17 June 2021

Agent replied · 16 June 2024

Thank you for the review Julie, we appreciate your instructions despite having several cheaper options available to you and we are grateful for your recommendations. It has been our pleasure to help the sale of your fathers property. Lee and the team

5/5

Google

Just had Learna around who took photos and measurements with a colleague. Learna is was lovely and very polite. She seemed very professional and filled me with confidence that she’ll do a great job.

Jake · 15 January 2025

Agent replied · 22 January 2025

Hi Jake, Thank you so much for your kind words! We're thrilled to hear that Learna made a positive impression and provided you with excellent service. We'll be sure to pass along your feedback to her. It's great to know that you felt confident in the process, and we're looking forward to delivering a great result for you. If you need anything else, don't hesitate to reach out! Best regards, Ryan and The RMJ Team

5/5

Google

Adam has been absolutely great with my partner and I throughout the whole process whilst purchasing a property. We can’t thank him enough for his help in showing us around and letting us view multiple times. An asset to your company!

Joe · 3 October 2024

Agent replied · 24 October 2024

Hi Joe, Thank you for your wonderful feedback! We're thrilled that Adam provided such excellent support to you and your partner during the property purchase process. Your kind words truly mean a lot, and we'll be sure to pass along your appreciation to him. Best wishes in your new home!

5/5

Google

An incredible experience from beginning to end. We just completed a purchase with the smoothest of handling from the team. They helped support at all hours and went above and beyond. Nina Nash was our sales progressor and was the most efficient person we’ve had on our purchases in years. Very highly recommended

Chris · 27 February 2024

Agent replied · 8 December 2024

Hi Chris, Thank you for your fantastic 5-star review! We’re thrilled to hear that your experience was smooth and that Nina and the team went above and beyond to support you. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need anything in the future, don’t hesitate to reach out! Best regards, RMJ Rainham

5/5

Google

We were buying through RM&J and the help and communication they gave us was second to none. Especially Charley, she was fantastic and went over and above to ensure the chain kept moving and also was fantastic at steadying a few nerves as the process neared exchange! House moving will never be stress free, but communication is key and we were never kept waiting and all calls were returned as promised.

Robert · 2 October 2022

Agent replied · 2 October 2023

Thank you for the review Robert! We hope you are enjoying your new home in Upchurch. Charley definitely shone through with all her investigating through each part of the chain to make sure the weak links were identified and dealt with. Make sure you come to us when you ever look to sell in the future. Lee and the team

5/5

Google

Sophia did an amazing job helping me look throughout houses and had an excellent experience with her. Absolutely excellent personality x

Adele · 13 August 2026

Agent replied · 15 August 2026

Thank you so much for your lovely review, Adele! 😊🏡 We’re delighted to hear that Sophia made your property search such a positive experience. … More

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Questions about Robinson Michael & Jackson Rainham & Gillingham

Has Robinson Michael & Jackson Rainham & Gillingham won any awards?

Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.

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