Trusted Agent profile · Rainham

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Robinson Michael & Jackson Rainham & Gillingham reviews

★★★★★ Excellent

1,959 reviews across 2 platforms

17 High Street, Rainham, ME8 7HX

Part of Robinson Michael & Jackson, see every office.

Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,959 reviews on two platforms, including 1,958 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

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4.9 / 5

1,958

Reviews on Google

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.

EA Masters winner in two years: 2022, 2021.

EA Masters by year, 2022 to 2021

Source: EA Masters winners lists, as published, linked by year.

Reviews

Every review we hold for the Rainham office, from every platform, shown as written. First names only.

5/5

Google

Brillaint throughout, especially grace helping a lot with my deposit return!

Andy · 5 October 2026

Agent replied · 10 October 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you had such a positive experience and that Grace was able to help with the return of your deposit. We’ll be sure to pass your kind words on to her! … More

5/5

Google

Had lots of questions and queries which were all precicely and professionally discussed with the lovely gentlemen Ben, couldnt have asked for anyone more helpful, thank you.

Robbie · 19 June 2026

Agent replied · 20 June 2026

Thank you for your fantastic review, Robbie! 😊 We're delighted to hear that Ben was able to answer all of your questions and … More

5/5

Google

Ryan at RMJ was very well prepared for our valuation, with a pack of data, professional and non judgmental . Our house was priced at a high but fair price. We also bought a new house from RMJ thanks to Emma and Lee who supported us with it. Finally to wrap things up Charley was always on hand. And Isabella the most cheerful to congratulate us on our move!

Cecile · 2 October 2022

Agent replied · 2 October 2023

Thank you so much Cecile! It has been our pleasure to assist on your sale and also on your purchase. We are so glad we found that property for you off market to help you secure it. We look forward to moving day next week! Lee and the team

5/5

Google

Scott and Emma absolutely unbelievable service couldn’t be happier with them

Rico · 4 October 2026

Agent replied · 5 October 2026

Thank you so much for your fantastic review, Rico! 😊🌟 We’re absolutely delighted to hear that Scott and Emma provided such unbelievable service and that you couldn’t be happier with your experience. … More

5/5

Google

I was contacted by Ruby today, she booked a viewing for me and was very pleasant.

Jasmine · 31 August 2026

Agent replied · 2 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ruby was so pleasant and helpful when arranging your viewing today. It’s great to know she made the process nice and easy for you. We’ll be sure to pass your kind words on to Ruby! 😊 Kelly & The Lettings Team. …

5/5

Google

A big shoutout to Robinson Michael & Jackson Rainham & Gillingham Estate Agents, and heartfelt thanks to Learna and Nina. Their kindness and assistance throughout the entire homebuying process were truly remarkable. We are now happily settled in our new home, and it wouldn't have been possible without their exceptional help.

Simion · 17 February 2024

Agent replied · 16 June 2024

Hello Simion, Thank you for your heartfelt review! We're delighted to hear about your positive experience with Robinson Michael & Jackson Rainham & Gillingham Estate Agents, especially with Learna and Nina. Congratulations on settling into your new home, and we're thrilled to have played a part in making it possible. If you ever need further assistance or have any more shoutouts, feel free to reach out. Wishing you many happy moments in your new abode!

5/5

Google

This is the 3rd time I have used Robinson and Jackson to lease my property, all throughout the communication and professionalism has been fantastic and I thank you for that and will not hesitate in using you for a 4th time. A big thanks goes out to Nikki and Libby and a great big thank you to Stacey who has been amazing and is a credit to R&J. Highly recommended.PositiveResponsiveness, Professionalism

Matthew · 17 June 2022

Agent replied · 16 June 2024

Hi Matthew, so pleased we got it all sorted for you and you are happy with the service! I look forward to working with in the future! Kelly & the lettings.

5/5

Google

We have had an extremely seamless service with Robinson Michael & Jackson where Learna helped quickly secure the offer for a property we loved and gave clarity in the steps to take to progress at pace

Elvis · 7 April 2026

Agent replied · 7 May 2026

Thank you so much for your fantastic feedback, Elvis! 😊 We’re delighted to hear that you had such a seamless experience with Robinson … More

5/5

Google

Great working with these guys they’re are very professional. Adam is quick to respond, great a listening to our requirements and has helped us to find properties that match our criteria. Highly appreciated!

Scott · 19 December 2024

Agent replied · 9 January 2025

Hi Scott, Thank you so much for the kind words and the 5-star review! We're thrilled to hear that you had a positive experience working with Adam. We strive to provide excellent service and it's great to know that we were able to meet your needs and find properties that matched your criteria. If you need any further assistance, don’t hesitate to reach out. We look forward to working with you again in the future! Best regards, Robinson Michael and Jackson 🌟

5/5

Google

Very pleased with the service from Scott. Would happily recommend him

Amar · 29 September 2026

Agent replied · 30 September 2026

Thank you so much for your lovely review, Amar! 😊🌟 We’re delighted to hear that you were so pleased with the service you received from Scott and would happily recommend him. … More

5/5

Google

My mortgage broker James was super helpful. I didn't know much as a first time buyer but he was in charge of the whole experience and made it look really easy for me. I highly recommend him.

Celine · 17 October 2024

Agent replied · 24 October 2024

Hi Celine, Thank you for your recommendation! We're glad to hear you're satisfied with James service. If there's anything else we can assist you with, feel free to reach out. Thanks From the RMJ Team

5/5

Google

The team at RMJ have been excellent throughout the initial letting and subsequent sales process. Lucy in the Property Management team was particularly helpful.

Matthew · 2 July 2026

Agent replied · 3 July 2026

⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that the team provided excellent service throughout both the letting and sales process. It’s especially great to know that Lucy in our Property Management team was … More

5/5

Google

Nothing but postives to express when dealing with the company all credit due to Ben who had dealt with me. Went Above and beyond.

Peter · 1 July 2026

Agent replied · 2 July 2026

Thank you for your wonderful feedback, Peter! 😊 We're thrilled to hear that your experience with us was such a positive one. Ben will be delighted to know that his efforts were appreciated, and it's great to hear that he went above and … More

5/5

Google

Very easy to get viewing done. Worked with my preference. Enjoyed the services I got.

Folashade · 31 August 2026

Agent replied · 2 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that arranging your viewing was so easy and that we were able to work around your preferences. It’s great to know you enjoyed the service you received, and we … More

5/5

Google

Adam is very professional and has been super efficient dealing with my queries and with arranging viewings. I would recommend Adam to anyone looking to join the property ladder/ looking for their next home.

Lara · 24 November 2024

Agent replied · 8 December 2024

Hi Lara 👏 Thank you for your kind words! We're glad Adam could assist you so efficiently. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out! Best regards,👏 The RMJ Estate Agents Team

5/5

Google

Quickly resolved a issue, Michaela helped and kept me in the loop

Liam · 18 September 2026

Agent replied · 21 September 2026

⭐️⭐️ Thank you so much for your feedback! We’re really pleased to hear that Michaela was able to resolve the issue quickly and kept you in the loop throughout. We really appreciate you taking the time to leave us a review and will be sure … More

5/5

Google

A continued fantastic service from RMJ Rainham with their lettings team. Kelly, Ellie and Stacey continue to provide the best service for our lettings portfolio and we look forward to continuing the relationship going forwards.

Jack · 7 April 2026

Agent replied · 7 May 2026

⭐️⭐️ Thank you so much for your wonderful feedback! We’re thrilled to hear that Kelly, Ellie, and Stacey continue to provide fantastic service for your lettings portfolio. We really appreciate your support and look forward to working with … More

5/5

Google

😊 Ellie and Katie from property services absolutely killed it! Super professional, responsive, and sorted out our property needs in no time. Would definitely work with them again 👍. Thanks for the help, ladies! …

Luke · 7 April 2026

Agent replied · 7 May 2026

⭐️⭐️ Thank you so much for your fantastic feedback! We’re delighted to hear Ellie and Katie provided such professional and responsive service, and got everything sorted so quickly for you. We really appreciate your kind words. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

I appreciate Emma warmth reception and she is such a lovely person, walked us through every where,So professional.

Regina · 8 August 2026

Agent replied · 9 August 2026

Thank you so much for your lovely review, Regina! 😊🏡 We’re delighted to hear that Emma gave you such a warm welcome and made you feel comfortable throughout your viewing. ✨ … More

5/5

Google

Amazing viewing from Sophia the other day thank you for all your hard work excellent customer service

Robert · 14 August 2026

Agent replied · 15 August 2026

Thank you so much for your fantastic review, Robert! 😊🏡 We’re delighted to hear that you had such a great experience viewing the property with Sophia. … More

5/5

Google

The staff and particularly Learna who was my main point of call have been professional, sensitive and helpful after we made the tough decision to sell a much loved family home after a bereavement. Would recommend .

Gabrielle · 3 October 2024

Agent replied · 24 October 2024

Hi Gabrielle, 🌟 Thank you so much for your heartfelt review. We're glad Learna and the team could support you through such a sensitive time. It means a lot to us that we could help make the process easier. If you ever need anything, don’t hesitate to reach out.

5/5

Google

hi i would like to thank Lee and charley for excellent customer service , they were always there to answer any concerns and question and never hid behind the phone !! and do not tell what you want to hear but the facts .when your selling or buying apart from the sale/buying aspect of it, the next important think is communication and these two do exactly that.

Harry · 2 October 2022

Agent replied · 2 October 2023

Thanks for the review Harry. As an experienced property investor, it means a lot to hear this kind of feedback from you. I know you had several agents dealing with the sale before us, so we are grateful for the opportunity to work with you and look forward to your other projects in the future. Lee and the team

5/5

Google

Just wana say big thank you For this team to helping me gote the flat rental. The team was working so quickly fast and clearly. All problem was sorted so fats. Big thanks to Stacey she was lovely person to helping to all info and questions. Thank you to all the Team how was working on this. KELLY, NIKKI, LIBBY, ELLIE AND STACEY xx All the best!!!

S · 2 October 2022

Agent replied · 2 October 2023

You are very welcome! We hope you enjoy your new flat. Kelly and the lettings team

5/5

Google

Jessie and Ellie have been amazing with helping me look for a new rental property I couldn’t recommend them enough, lovely team !

Lily · 1 July 2026

Agent replied · 2 July 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie and Ellie have been amazing in helping you find your new rental property. We really appreciate your recommendation and kind words about the team. From Kelly & the Lettings Team ⭐️⭐️

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Questions about Robinson Michael & Jackson Rainham & Gillingham

Has Robinson Michael & Jackson Rainham & Gillingham won any awards?

Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.

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