Trusted Agent profile · Rainham
Verified
★★★★★
1,947 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,947 reviews on two platforms, including 1,946 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleScott helped me and my wife Betty showing us around a lovely home
Thank you so much for your lovely review, George! 😊🏡 We’re delighted to hear that Scott was able to help you and Betty and show you around a lovely home. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🌟🙌 Best wishes, Ryan and The RMJ Team
5/5
GoogleI recently viewed a property with Ben and he was super helpful and friendly, putting me at ease straight away. Thank you for all your help.
Thank you so much for your kind review! 😊 We're delighted to hear that Ben made you feel at ease and provided such a friendly and helpful experience during your property viewing. We'll be sure to pass on your lovely feedback to him. ⭐ … More
5/5
GoogleWas met by Katie at the property who gave me a great tour of the two flats I was interested in. Very professional and polite encounter. Great experience
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Katie provided a great tour and that you found the experience professional and polite throughout. … More
5/5
GoogleThe Rainham girls team were absolutely amazing! Can't fault them for anything. Nikki and Ellie were on the ball constantly and were always a phone call away to help me if i had any queries. Would definitely recommend this company to anyone looking to let their property!
Thank you so much for your kind words! We're thrilled to hear that Nikki and Ellie, along with the rest of the Rainham team, were able to assist you so effectively. We appreciate your recommendation and support. Kelly & The Lettings Team
5/5
GoogleThank you for keeping me informed with what was going on thanks again.
⭐️⭐️ Thank you so much for your feedback! We’re really pleased to hear you were kept informed throughout and appreciate you taking the time to leave us a review. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleScott has really helped me out today, lovely lad top notch sales expertise
Thank you so much for your fantastic review, Edna! 😊🌟 We’re delighted to hear that Scott was able to really help you out today and that you were impressed with his sales expertise. … More
5/5
GoogleAmazing service from sophia today, great viewing, she is a very professional young lady she answered all our questions thoroughly. I would highly recommend
Thank you so much for your fantastic review, Stephen! 🙌 We’re delighted to hear that Sophia provided such amazing service during your viewing and answered all your questions thoroughly. 🔑✨ … More
5/5
GoogleI had a very positive experience dealing with Katie as my letting agent. She was professional, responsive, and easy to communicate with throughout the process. Any queries I had were answered promptly, and she kept me well informed at each stage.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie provided such a professional and responsive service, and that she kept you well informed throughout the process. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleKatie was quite helpful and good at her job. She got there on time and didn’t delay us, she was quite polite and professional in all our interactions with her. We do appreciate her help.
Thank you for your thoughtful feedback! We’re so pleased to hear that Katie provided you with prompt, polite, and professional service during your interactions. Ensuring a smooth and efficient experience for our clients is always a top priority, and we’re delighted that Katie met your expectations. Your appreciation means a lot to us, and we’re here to assist with anything you might need in the future. Warm regards, Kelly and the Lettings Team
5/5
GoogleAdam was very helpful and went above and beyond for my parents when deciding if to sell or not . He took his time and didn’t hassle which for them made them feel comfortable and appreciated
Hi Sharon, Thank you for your kind words! We're so glad Adam could help your parents feel comfortable and informed during their decision-making process. We appreciate your feedback and look forward to assisting you again in the future! Best regards, Ryan And The RMJ Team
5/5
GoogleI had a very good experience with Grace. She is professional, helpful, and supportive, and she manages things in a friendly and efficient manner. Her communication and assistance throughout the process were much appreciated. Thank you, Grace, for your support and professionalism.
3/5
GoogleBoth agents showing us around were very friendly and helpful (Emma and Dan) but call backs from the office have been very slow and sporadic from this agent when trying to make an offer and arrange viewings.
Thank you for your feedback, Kathy! 😊 We’re really pleased to hear that both Emma and Dan were friendly and helpful during your viewings, we’ll make sure your kind words are passed on to them. 🏡✨ We’re sorry to hear that your experience with follow-up communication from the office has not met expectations when trying to arrange viewings and make an offer. That’s not the level of responsiveness we aim to provide, and your comments are appreciated as they help us improve. We’ll be reviewing this internally to ensure better and more consistent communication going forward. If there’s anything still outstanding, please don’t hesitate to get in touch directly so we can assist you promptly. Ryan & The RMJ Team
5/5
GoogleSophia did a fantastic job showing me around and answered all my questions to a very high standard.
Thank you so much for your fantastic review, Tom! 😊🏡 We’re delighted to hear that Sophia provided such a great viewing experience and was able to answer all your questions to such a high standard. 🌟✨ … More
5/5
GoogleAbsolutely amazing working with Katie and Ellie. Extremely helpful, super friendly and amazing at what they do!!! I highly recommend RJ Lettings and asking for one of these amazing ladies to help!!!
⭐️⭐️ Thank you so much for your wonderful feedback! We’re thrilled to hear that Katie and Ellie were so helpful, friendly, and supportive throughout your experience. Your recommendation means a lot to us, and we truly appreciate your kind … More
5/5
GoogleWe were shown around the property by Olivia who was very friendly and informative. She gave us plenty of time to discuss our thoughts. Overall a great experience with her and RMJ in general.
Hi Siobhan, Thank you for your lovely feedback 😊 We’re so pleased to hear that you had a … More
5/5
GoogleBrillaint throughout, especially grace helping a lot with my deposit return!
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you had such a positive experience and that Grace was able to help with the return of your deposit. We’ll be sure to pass your kind words on to her! From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleHad lots of questions and queries which were all precicely and professionally discussed with the lovely gentlemen Ben, couldnt have asked for anyone more helpful, thank you.
Thank you for your fantastic review, Robbie! 😊 We're delighted to hear that Ben was able to answer all of your questions and … More
5/5
GoogleScott and Emma absolutely unbelievable service couldn’t be happier with them
Thank you so much for your fantastic review, Rico! 😊🌟 We’re absolutely delighted to hear that Scott and Emma provided such unbelievable service and that you couldn’t be happier with your experience. We really appreciate your kind words and will be sure to pass your feedback on to them both. It’s always lovely to hear when our team has made such a positive impression! 🏡💙 Best wishes, Ryan and The RMJ Team
5/5
GoogleRyan at RMJ was very well prepared for our valuation, with a pack of data, professional and non judgmental . Our house was priced at a high but fair price. We also bought a new house from RMJ thanks to Emma and Lee who supported us with it. Finally to wrap things up Charley was always on hand. And Isabella the most cheerful to congratulate us on our move!
Thank you so much Cecile! It has been our pleasure to assist on your sale and also on your purchase. We are so glad we found that property for you off market to help you secure it. We look forward to moving day next week! Lee and the team
5/5
GoogleI was contacted by Ruby today, she booked a viewing for me and was very pleasant.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ruby was so pleasant and helpful when arranging your viewing today. It’s great to know she made the process nice and easy for you. We’ll be sure to pass your kind words on to Ruby! 😊 Kelly & The Lettings Team. …
5/5
GoogleA big shoutout to Robinson Michael & Jackson Rainham & Gillingham Estate Agents, and heartfelt thanks to Learna and Nina. Their kindness and assistance throughout the entire homebuying process were truly remarkable. We are now happily settled in our new home, and it wouldn't have been possible without their exceptional help.
Hello Simion, Thank you for your heartfelt review! We're delighted to hear about your positive experience with Robinson Michael & Jackson Rainham & Gillingham Estate Agents, especially with Learna and Nina. Congratulations on settling into your new home, and we're thrilled to have played a part in making it possible. If you ever need further assistance or have any more shoutouts, feel free to reach out. Wishing you many happy moments in your new abode!
5/5
GoogleThis is the 3rd time I have used Robinson and Jackson to lease my property, all throughout the communication and professionalism has been fantastic and I thank you for that and will not hesitate in using you for a 4th time. A big thanks goes out to Nikki and Libby and a great big thank you to Stacey who has been amazing and is a credit to R&J. Highly recommended.PositiveResponsiveness, Professionalism
Hi Matthew, so pleased we got it all sorted for you and you are happy with the service! I look forward to working with in the future! Kelly & the lettings.
5/5
GoogleWe have had an extremely seamless service with Robinson Michael & Jackson where Learna helped quickly secure the offer for a property we loved and gave clarity in the steps to take to progress at pace
Thank you so much for your fantastic feedback, Elvis! 😊 We’re delighted to hear that you had such a seamless experience with Robinson … More
5/5
GoogleVery pleased with the service from Scott. Would happily recommend him
Thank you so much for your lovely review, Amar! 😊🌟 We’re delighted to hear that you were so pleased with the service you received from Scott and would happily recommend him. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌 Also, if you refer a friend or family member who goes on to successfully sell their property with us, you’ll both receive a £100 referral voucher as a thank you! 🎁🏡 Best wishes, Ryan and The RMJ Team
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Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards.
Send Robinson Michael & Jackson Rainham & Gillingham a message.
