Trusted Agent profile · Rainham
Verified
★★★★★
1,959 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,959 reviews on two platforms, including 1,958 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleAmazing job on selling my 2 bed terrace house in Giingham. Special thanks for Dan, Ryan and Nina. Lovely smooth transaction ⭐️
Thank you so much for your lovely review, Sarah! 😊🏡 We’re delighted to hear that we were able to achieve a smooth transaction with the sale of your two-bedroom terrace in Gillingham. … More
5/5
GoogleI recently had a show round a lovely presented house. Emma who showed us round had all the answers we had questions for. We highly recommend Robinson Michael and Emma for helping us.
Thank you for your lovely review, Courtney! 😊 We're delighted to hear that you had such a positive experience viewing the … More
5/5
GoogleRMJ have dealt with us on a number of our sales and purchases. Once again they have delivered in a honest, professional and supportive manor. Lee and his team have always been communicative and helpful. I have recommended them to friends and family, and will continue to do so without hesitation. Thank you for your help
Dear Paul, Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you've had consistently excellent experiences with RMJ throughout your sales and purchases. Delivering honest, professional, and supportive service is always our top priority, and we're glad to hear that Lee and the team have been communicative and helpful throughout the process. Your recommendation means the world to us, and we truly appreciate your trust and confidence in our services. We look forward to continuing to assist you and your loved ones in the future. Should you need anything else, please don't hesitate to reach out.
5/5
GoogleThank you so much to Robinson Michael & Jackson for selling my property . Always kept me updated and when things got tricky they kept my chain together. Highly recommend.
Thank you so much for your fantastic review, Harrison! 😊 We’re delighted to hear that you had such a positive experience with Robinson Michael & Jackson and that our team kept you updated throughout the process. 🏡✨ … More
5/5
GoogleWe had a viewing with Emma today - she was so friendly and helpful and answered all of our questions. Thank you
Thank you so much for your lovely review, Olivia! 😊🏡 We’re delighted to hear that you had such a positive experience with Emma. … More
5/5
GoogleRMJ were excellent. They found a buyer for my property within 2 weeks at full market value! Everyone was polite, helpful and informative. I would definitely use them again.
Thank you so much for your wonderful review, Jackie! 😊 We’re absolutely delighted to hear that we were able to find a buyer for your property so quickly and at full market value. 🏡✨ … More
5/5
GoogleScott helped me understand what I need to be able to buy my first house, couldn’t recommend him enough
Thank you so much for your fantastic review! 😊🏡 We’re delighted to hear that Scott helped you understand what you need to take the next step towards buying your first home. … More
5/5
GoogleIts the first time my partner and i have moved properly using estate agents ect, Nikki, Ellie & Kelly made the move for us so easy, we all stayed in contact throughout and everything was explained to us properly if we didnt understand it. Thanks to the team! Dan & Courtney
Hi Dan and Courtney! 🌟 Thank you so much for your wonderful review! We're thrilled that Nikki, Ellie, and Kelly made your first big move with an estate agent smooth and easy. Communication is key, and we're glad everything was explained clearly to you. If you ever need anything else, we're always here to help. Best wishes in your new home!
5/5
GoogleI felt very welcomed and had such excellent customer service from Scott. I would most definitely recommend him.
Thank you so much for your fantastic review, Tyler! 😊🌟 We’re delighted to hear that Scott made you feel so welcome and provided such excellent customer service. We really appreciate your recommendation and will be sure to pass your kind words on to Scott, he’ll be thrilled to hear them! 🏡🙌 Also, if you refer a friend or family member who goes on to successfully sell their property with us, you’ll both receive a £100 referral voucher as a thank you! 🎁🏡 Best wishes, Ryan and The RMJ Team
5/5
GoogleExcellent welcoming and very very helpful, what a lovely team of people, highly recommend (James, Ellie and Ryan)
Thank you so much for your wonderful review, Kelly! 😊🌟 We’re delighted to hear that you found James, Ellie and Ryan so welcoming and helpful, and that you had such a positive experience with the team. … More
5/5
GoogleHad a viewing today with Sophia, who was amazing, gave us in detail information and also informed us of other properties with our requirements. 10/10 highly recommend
Thank you so much for your fantastic review, Edvinas! 😊 We’re delighted to hear that Sophia provided such a detailed and informative viewing experience. 🏡✨ … More
5/5
GoogleA big thank you to the RM&J Rainham and Gillingham branch lettings team. Particularly Kelly, Stacey, Nikki and Libby for handling the process smoothly for me by ensuring I had no concerns or worry as a first time landlord. I appreciate the team for the work they did to have my property tenanted within a short space of time. I would definitely use them again in the future and would recommend them to other landlords!
Hi Elizabeth, thanks so much for the lovely review. I'm so glad we could help you with your first buy to let, we look forward to working with you again on your next project! Kelly & the team.
5/5
GoogleGreat service and communication Lucy, Harry, Grace and Michaela just make everything so easy. I would thoroughly recommend Robinson Michael and Jackson to anyone.
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Lucy, Harry, Grace and Michaela have made everything so easy for you. It’s fantastic to know you’ve been so happy with the service and communication from the … More
5/5
GoogleScott’s customer service was absolutely amazing he really went above and beyond to help me find what I need
Thank you so much for your fantastic review, Maria! 😊🏡 We’re delighted to hear that Scott provided such amazing customer service and really went above and beyond to help you find what you were looking for. … More
5/5
GoogleWe were given enough time to view all the rooms, including the balcony, she made us feel comfortable.
⭐️⭐️ Thank you so much for your feedback! We’re really pleased to hear you had plenty of time to look around the property, including the balcony, and that you felt comfortable during the viewing. We really appreciate you taking the time to … More
5/5
GoogleThe house presentation went smoothly, with plenty of time for us to look around and lots of details available from Olivia. Even when information were not initially provided, Oliva reassured us that she will go back to the owners and she …
Thank you so much for your lovely feedback, Florentina! 😊 We’re delighted to hear that your viewing went smoothly and that Olivia provided … More
5/5
GoogleIt has been a wonderful experience at RMJ right from the very start when we set foot in their office to register. Libby has been tremendously wonderful, so has Ellie. The warmth, patience and politeness to explain and guide us through the process has been unrivalled. Theirs has been the benchmark for us to compare similar services. We really, really appreciate their dedication and service. Thank you so very much ladies👍
Thank you for such a lovely review Ola, I love to hear feedback like this for Ellie & Libby. I am so pleased we have managed to find you the right home for you both :) Kelly & the lettings team.
5/5
GoogleWe had a fantastic experience working with Jessie to rent out our apartment in Victory Pier, Kent. From the very first call, she was professional, approachable, and incredibly helpful. She consistently went above and beyond to provide …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Jessie provided such professional, proactive, and supportive service, and that she helped achieve a great result for your property at Victory Pier. It’s … More
5/5
GoogleGreat customer service from Scott. Very easy to deal with and always kept me in the loop
Thank you so much for your lovely review! 😊🌟 We’re delighted to hear that Scott provided such great customer service, was easy to deal with and kept you informed throughout. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌 Best wishes, Ryan and The RMJ Team
5/5
GoogleAbsolutely brilliant customer service and support from Scott!!! Made everything feel pleasant and a brilliant young man
Thank you so much for your fantastic review, Jimmy! 😊🌟 We’re delighted to hear that Scott provided such brilliant customer service and support, and made everything feel so pleasant. … More
5/5
GoogleCouldn't be more satisfied engaging Robinson Michael & Jackson Rainham & Gillingham especially Kelly, Nikki, Libby and Ellie. Their response was prompt and it is unexpectedly quick to find potential tenants to rent my place. They lay out from time to time what documents are needed in order to keep things going. I would recommend my friends to engage Robinson Michael & Jackson Rainham & Gillingham to deal with the lease / letting mattters.
Thank you for the lovely review Matthew, we look forward to working with you in the future! Kelly & the Lettings team.
4/5
GoogleWe have bought our family home using RMJ. Special thanks to Ryan who organised our first viewing and subsequent viewings. Slight disappointment that our sales progressor never kept in touch with us regarding any updates. Felt like I had to ring her all the time. However Lee took over and helped us push through the sale. Can't thank him enough. Would highly recommend using these estate agents if selling or buying in Rainham
Thank you for the review Shahin, we are glad you finally got your moving date after the complications at the top of the chain. We wish you every happiness in your new home. Lee and the team
5/5
GoogleWe are new to this, and Michaela has been very helpful, patient and understanding. She told us not to worry when we were panicking and she was right. She has guided us in the right direction.Thank you Michaela
5/5
GoogleThe complaint was resolved quickly, and Lucy stayed in touch throughout until it was fully confirmed resolved. She was amazing.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Lucy was able to resolve your complaint quickly and kept you updated throughout until everything was fully sorted. We’ll be sure to pass your kind words on … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2022, 2021.
EA Masters by year, 2022 to 20212022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Send Robinson Michael & Jackson Rainham & Gillingham a message.
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
