Every review we hold for the Rainham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery pleased with Lee Franklin and his team at Robinson Michael Jackson Rainham. Prompt responses to any questions we had and kept us informed along the way.
Would definitely recommend!
They are professional and Efficient!
After few months of searching and having viewed over several properties, I was pretty frustrated and beginning to feel as if I would never find somewhere to buy. Lee Franklin charley Germaney, Joe Tyler and Ryan had it sewn up from viewing to offer acceptance within 24 hours and he even sorted me out with mortgage and a solicitor! Professional and efficient service from beginning to end. Lee and his team come highly recommended!
The Robinson Michael Jackson Rainham team went above and beyond our expectations. Ryan gave us the best viewing house experience possible. Charley always immediately returned our calls. Her recommendations got us through some stressful moments. Expertise, knowledge and experience of joe Tyler from Mortgage advice bureau put us at ease . Every situation that we encountered, Lee Franklin rise to the occasion with patience and solutions. I cannot say thank you enough. Highly recommend to anyone in the market to buy or sell their home.
Dr. Hassan Naqvi and Dr. Amber NaqviPositiveResponsiveness, Quality, Professionalism, Value
Amber · 4 July 2022
Agent replied · 2 October 2023
If we could give a client 5 stars, then that is what we would have! It was been a pleasure from start to finish. Thank you for promptly completing all of your paperwork for the mortgage and for the solicitors, this kept everything flowing throughout he process. Most of all, thank you for the sandwiches, drinks and cakes! We wish you every happiness in your new home. Lee and the team
★★★★★ 5/5
GoogleWe have found Harry Carnt to be the ideal person to deal with, and a great benefit to us. He communicates very well, is always polite and responsive.
PETER · 10 August 2026
Agent replied · 11 August 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Harry has been such a great person to deal with and such a benefit to you. It’s fantastic to know he has been polite, responsive and communicated so well throughout. We’ll be sure to pass your kind words on to Harry.
From Kelly & the Lettings Team ⭐️⭐️
★★★★★ 5/5
GoogleAfter trying with a cheaper agent to let my property for four weeks - Robinson Michael and Jackson stepped in to help. Within three days they found a tenant. Nikki, Kelly and Libby were friendly and professional any time I called with a question and nothing was ever too much. Communication was the best I have ever received and viewings were booked before they actively put the property online. I will be using this lettings operation for all properties moving forward. Money very well spent! Thank you girlsPositiveResponsiveness, Quality, Professionalism, Value
Pippa-Jane · 28 June 2022
Agent replied · 27 June 2024
Thank you for the lovely review Pippa. It has been a pleasure - Kelly & the team.
★★★★★ 5/5
GoogleA team of really helpful professionals providing high quality service. Right from the start of my application to the moment I moved into the property, this team was only a phone call away. Stacey was absolutely wonderful, showing great understanding and appreciation of circumstances I had do deal with moving my application forward. Nikki, thank you for the timely interventions that ensured all the boxes were ticked. Shannon, you called to check everything was OK. Sarah-Jane and Libby, thank you for helping out. I highly recommend Robinson, Michael & Jackson-Rainham & Gillingham Estate Agents to all prospective tenants on the market searching for a new home.PositiveResponsiveness, Quality, Professionalism, Value
Kwasi · 17 June 2022
Agent replied · 16 June 2024
Thank you for the review Kwasi and we wish you all the best in your new home. Kelly & the lettings team.
★★★★★ 5/5
Google“Really pleased with the service I received from Scott, he was very helpful and kept me informed throughout the process”
Davy · 29 September 2026
Agent replied · 30 September 2026
Thank you so much for your lovely review, Davy! 😊🌟 We’re delighted to hear that you were really pleased with the service you received from Scott and that he kept you informed throughout the process.
We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌
Best wishes,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleAmazing support from Michaela today, she was so quick to respond to me and was very helpful. Very lucky to be working with such an excellent team.
Sarah · 15 August 2026
Agent replied · 16 August 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Michaela was so quick to respond and able to help you today. It’s great to know you feel well supported by the team, and we really appreciate your kind words. … More
★★★★★ 5/5
GoogleWe viewed a property with Emma today, she arrived early and gave a great insight into the area.
Sam · 10 October 2026
Agent replied · 11 October 2026
Thank you so much for your lovely review, Sam! 😊🏡 We’re delighted to hear that Emma made your viewing such a positive experience by arriving early and sharing her knowledge of the local area.
We’ll be sure to pass your kind words on to Emma, she’ll be thrilled to hear your feedback! 🌟💙
Best wishes,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleDan showed us the property and he is very smartly dressed and professional. Very polite to talk too.
Michael · 10 October 2026
Agent replied · 11 October 2026
Thank you so much for your lovely review, Michael! 😊🌟 We’re delighted to hear that Dan made such a positive impression with his professionalism, smart appearance and polite manner.
We’ll be sure to pass your kind words on to Dan, he’ll really appreciate your feedback! 🏡💙
Best wishes,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleSpecial thanks to the whole team… Stacey Nikky and Libby for assistance in finding the right tenant after purchasing first BTL through RMJ.
Always professional and courteous, would highly recommend their services.
UPDATE : 14th July 2022... client needed to leave tenancy early and the team including Libby and Stacey made the process seamless and stress free. Can't thank them enough!!
Found me a new tenant and at a slightly higher rate than before so very happy.
Mr · 2 October 2022
Agent replied · 2 October 2023
Hi Daniel, thank you for the lovely review! We look forward to working with you on future projects! Kelly & the lettings team.
★★★★★ 5/5
GoogleI’ve found the rental market to be a really difficult place to navigate, confusing, fast-paced, and often quite overwhelming, especially on a low income. Because of that, finding not just a property, but the right property and landlord …
Toni · 11 May 2026
Agent replied · 7 May 2026
⭐️⭐️ Thank you so much for your thoughtful and heartfelt feedback! We truly appreciate you sharing your experience, and we’re so pleased to hear that Katie and the team were able to make such a positive difference during what can often be a … More
★★★★★ 5/5
GoogleScott provided excelling customer service start to finish. He was friendly, helpful and always kept me updated throughout the process.
Summer · 26 September 2026
Agent replied · 30 September 2026
Thank you so much for your fantastic review, Summer! 😊🌟 We’re delighted to hear that Scott provided such excellent customer service from start to finish.
It’s great to know that he kept you updated throughout and was friendly and helpful along the way. We’ll be sure to pass your kind words on to Scott, he’ll be thrilled to hear them! 🏡🙌
Best wishes,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleSo impressed with James the mortgage advisor. We went direct with our bank which gave us wrong information. Not sure where to turn to James took our call and was very knowledgeable with our bank and the products available. He advised us to …
Danny · 8 April 2026
Agent replied · 7 May 2026
Hi Danny 😊
Thank you so much for your kind words! We’re delighted to hear that James was able to step in and help get things back on track for you. He always goes the … More
★★★★★ 5/5
GoogleA wonderful team that has found and placed a lovely tenant in my new flat. Ellie and Co have presented and administered the process flawlessly and been patient with all my enquiries as a first time landlord. I've gone with the fully managed …
Lee · 8 April 2026
Agent replied · 7 May 2026
🌟🌟 Thank you so much for your 5-star review! 🌟🌟 We’re delighted to hear that Ellie and the team provided a smooth and professional experience in finding a great tenant for your property. It’s wonderful to know that our fully managed service … More
★★★★★ 5/5
GoogleAmazing job on selling my 2 bed terrace house in Giingham. Special thanks for Dan, Ryan and Nina. Lovely smooth transaction ⭐️
Sarah · 11 September 2026
Agent replied · 16 September 2026
Thank you so much for your lovely review, Sarah! 😊🏡 We’re delighted to hear that we were able to achieve a smooth transaction with the sale of your two-bedroom terrace in Gillingham. … More
★★★★★ 5/5
GoogleWas greated friendly an welcoming when i turned up view the property. Gave me info on stuff the landlord was still in the process of doing. An discussed what I need to do if I wanted to register interest on the place
Paul · 23 April 2026
Agent replied · 7 May 2026
⭐️⭐️ Thank you for your feedback! We’re pleased to hear you received a friendly welcome and were given clear information about the property and next steps.
From Kelly & the Lettings Team ⭐️⭐️
★★★★★ 5/5
GoogleI would like to share my positive experience of renting property via Robinson Michael 8
Jackson in Rainham. Friendly and helpful staff, particularly Kelly, Nikki, Ellie & Jessie , who patiently answered all our questions and resolved all the issues occurred throughout the rental process. I can highly recommend using this agency! Thank you very, very much!!
Kateryna · 28 March 2024
Agent replied · 16 June 2024
Thank you for the lovely review :) We hope you settle into your lovely new flat! Kelly & the Lettings Team.
★★★★★ 5/5
GoogleI recently had a show round a lovely presented house. Emma who showed us round had all the answers we had questions for. We highly recommend Robinson Michael and Emma for helping us.
Courtney · 28 June 2026
Agent replied · 29 June 2026
Thank you for your lovely review, Courtney! 😊
We're delighted to hear that you had such a positive experience viewing the … More
★★★★★ 5/5
GoogleThank you so much to Robinson Michael & Jackson for selling my property . Always kept me updated and when things got tricky they kept my chain together. Highly recommend.
Harry · 14 July 2026
Agent replied · 14 July 2026
Thank you so much for your fantastic review, Harrison! 😊 We’re delighted to hear that you had such a positive experience with Robinson Michael & Jackson and that our team kept you updated throughout the process. 🏡✨ … More
★★★★★ 5/5
GoogleWe had a viewing with Emma today - she was so friendly and helpful and answered all of our questions. Thank you
Olivia · 5 September 2026
Agent replied · 6 September 2026
Thank you so much for your lovely review, Olivia! 😊🏡 We’re delighted to hear that you had such a positive experience with Emma. … More
★★★★★ 5/5
GoogleRMJ were excellent. They found a buyer for my property within 2 weeks at full market value! Everyone was polite, helpful and informative. I would definitely use them again.
Jackie · 20 July 2026
Agent replied · 21 July 2026
Thank you so much for your wonderful review, Jackie! 😊 We’re absolutely delighted to hear that we were able to find a buyer for your property so quickly and at full market value. 🏡✨ … More
★★★★★ 5/5
GoogleScott helped me understand what I need to be able to buy my first house, couldn’t recommend him enough
Success · 24 September 2026
Agent replied · 30 September 2026
Thank you so much for your fantastic review! 😊🏡 We’re delighted to hear that Scott helped you understand what you need to take the next step towards buying your first home. … More
★★★★★ 5/5
GoogleRMJ have dealt with us on a number of our sales and purchases. Once again they have delivered in a honest, professional and supportive manor.
Lee and his team have always been communicative and helpful.
I have recommended them to friends and family, and will continue to do so without hesitation.
Thank you for your help
Paul · 28 March 2024
Agent replied · 16 June 2024
Dear Paul,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you've had consistently excellent experiences with RMJ throughout your sales and purchases. Delivering honest, professional, and supportive service is always our top priority, and we're glad to hear that Lee and the team have been communicative and helpful throughout the process.
Your recommendation means the world to us, and we truly appreciate your trust and confidence in our services. We look forward to continuing to assist you and your loved ones in the future. Should you need anything else, please don't hesitate to reach out.
★★★★★ 5/5
GoogleI felt very welcomed and had such excellent customer service from Scott. I would most definitely recommend him.
Tyler · 29 September 2026
Agent replied · 30 September 2026
Thank you so much for your fantastic review, Tyler! 😊🌟 We’re delighted to hear that Scott made you feel so welcome and provided such excellent customer service.
We really appreciate your recommendation and will be sure to pass your kind words on to Scott, he’ll be thrilled to hear them! 🏡🙌
Also, if you refer a friend or family member who goes on to successfully sell their property with us, you’ll both receive a £100 referral voucher as a thank you! 🎁🏡
Best wishes,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleExcellent welcoming and very very helpful, what a lovely team of people, highly recommend (James, Ellie and Ryan)
Kelly · 29 September 2026
Agent replied · 30 September 2026
Thank you so much for your wonderful review, Kelly! 😊🌟 We’re delighted to hear that you found James, Ellie and Ryan so welcoming and helpful, and that you had such a positive experience with the team.
Your kind words and recommendation really mean a lot to us. We’ll be sure to pass your lovely feedback on to James, Ellie and Ryan! 🏡🙌
Best wishes,
Ryan and The RMJ Team
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