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Robinson Michael & Jackson Rainham & Gillingham reviews

★★★★★ Excellent

1,947 reviews across 2 platforms

17 High Street, Rainham, ME8 7HX

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Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,947 reviews on two platforms, including 1,946 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,946

Reviews on Google

This office

The Trusted Agent logo

4.7 / 5

1

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Rainham office, from every platform, shown as written. First names only.

5/5

Google

Had a brilliant experience with Robinson Michael & Jackson, Rainham. Katie arrived exactly on time, knew every detail about the property, and clearly explained all the fees so nothing was a surprise. Her friendly, professional support made the viewing and the letting process genuinely stress‑free. Highly recommend!

Brad · 8 August 2026

Agent replied · 10 August 2026

⭐️⭐️ Thank you so much for your fantastic feedback! We’re delighted to hear you had such a brilliant experience with us in Rainham. It’s great to know Katie was punctual, knowledgeable and made sure everything was explained clearly, … More

5/5

Google

Ben was really helpful and professional.

Michael · 16 June 2026

Agent replied · 17 June 2026

Thank you for your review, Michael! 😊 We're delighted to hear that Ben was helpful and professional throughout your … More

5/5

Google

Dan was great at showing us around the property!

Lisa · 25 May 2026

Agent replied · 25 May 2026

Thank you so much for your lovely review, Lisa! ⭐️ We’re so pleased to hear Dan made your viewing such a positive experience 😊 We really appreciate your kind words and hope to help you again in the future 🏡✨ … More

5/5

Google

Very straightforward and easy house viewing. Liv was very helpful showing around and answering my questions for property. Thanks.

Fahri · 8 March 2026

Agent replied · 8 October 2026

Thank you so much for your great feedback, Fahri! 😊 We’re so pleased to hear that your house viewing was straightforward and easy. … More

5/5

Google

Olivia is very responsive and accommodating. She’s easy to talk to and doing great with her job. Thank you

Mjoy · 8 March 2026

Agent replied · 8 October 2026

Thank you so much for your lovely feedback, Mjoy! 😊 We’re so pleased to hear that Olivia has been responsive, accommodating, and … More

5/5

Google

Liv was extremely professional while showing us the property and provided thorough, detailed answers to all of our questions.

Emily · 8 March 2026

Agent replied · 8 October 2026

Thank you so much for your kind words, Emily! 😊 It was truly a pleasure working with you. I’m so glad I could provide the … More

5/5

Google

Ryan and Jess provided an excellent valuation of my property and took fantastic photos that really showed it at its best. They have kept in regular contact throughout and are always quick to respond to any questions. Professional, friendly, and reliable service from start to finish. Thank you very much, highly recommend!

Matthew · 30 June 2026

Agent replied · 18 June 2026

Thank you for your fantastic review, Matthew! 😊 We're delighted to hear that you were pleased with the valuation and … More

5/5

Google

James has been amazing helping me through everything!

Blake · 29 May 2026

Agent replied · 31 May 2026

Thank you so much for your kind review. We're delighted to hear that James has been amazing and has helped guide you through everything. Buying a home and arranging a mortgage can be a stressful process, so it's fantastic to know that James … More

5/5

Google

Great experience dealing with Michaela. She was professional, friendly, and always quick to respond to any questions or concerns. She made the whole process straightforward and kept me updated throughout. I would not hesitate to recommend her and the team to anyone looking for excellent property management!

Elisha · 27 July 2026

Agent replied · 30 July 2026

⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Michaela provided such a professional, friendly, and responsive service. It’s great to know she kept you updated throughout and helped make the process … More

5/5

Google

Dan was great. Communication throughout the process was brilliant! Thank you.

Sophia · 2 May 2026

Agent replied · 7 May 2026

Thank you so much for your kind review, Sophia! ⭐️ We’re delighted to hear that Dan provided such great service and kept communication clear throughout 😊 Your feedback means a lot to us, and we’ll be sure to pass on your kind words to him. … More

5/5

Google

I found RMJ very professional during my experience with them. Also, my main two points of contact were Grace and Ellie, who were exceptional, when it came to me moving in and out, my deposit is being processed with a very …

N · 29 August 2026

Agent replied · 2 September 2026

⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that you found RMJ so professional throughout your experience with us. It’s fantastic to know that Grace and Ellie looked after you so well during both your move-in … More

5/5

Google

Jesse was very helpful answering all questions we had about the property we visited

Kia · 7 April 2026

Agent replied · 7 May 2026

⭐️⭐️ Thank you for your kind feedback! We’re pleased to hear that Jessie was so helpful and able to answer all your questions during the property viewing. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Amazing service by jessie she was really answering all our questions to the best of her knowledge was really engaged with us through out the whole process . she’s a credit to the company !

Abdul · 12 October 2026

Agent replied · 12 October 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie was so engaged throughout the process and took the time to answer all your questions. It’s lovely to hear she made such a positive impression and is a credit to the team! We’ll be sure to pass your kind words on to Jessie. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

I had a very positive experience viewing the property with Sophia. She was friendly, polite, and highly professional throughout. She presented the property very well and took the time to explain everything clearly and in detail, answering …

Majid · 23 September 2026

Agent replied · 30 September 2026

Thank you so much for your fantastic review, Majid! 😊🏡 We’re delighted to hear that you had such a positive experience viewing the property with Sophia. … More

5/5

Google

After deciding to rent my house out I contacted RMJ and met with Ellie, who was very professional, knowledgeable, efficient and friendly. Throughout this, my first time experience, Ellie made the journey easy and always answered my e mails quickly and has been so helpful. Stacey has been very helpful with guiding me through the technical parts that I found 'tricky' I would definitely recommend RMJ to anyone looking to rent out a property.

Elizabeth · 15 April 2024

Agent replied · 16 June 2024

Dear Elizabeth, Thank you so much for sharing your experience with us! We're thrilled to hear that Ellie and Stacey were able to provide you with such excellent service during the process of renting out your house. At RMJ, we strive to make the renting process as smooth and stress-free as possible for our clients, especially for those who are new to it. It's fantastic to know that Ellie's professionalism and Stacey's guidance helped ease any difficulties you encountered. Your recommendation means the world to us! Should you or anyone you know need assistance with renting out a property in the future, please don't hesitate to reach out. We're always here to help.

5/5

Google

My 5* review is solely for Harry in the property management team, he has been so reliable, professional, timely in responses and generally so great to work with. Prior to Harry, we were disappointed with RM&J as we didn't have one point of …

Kate · 15 August 2026

Agent replied · 11 August 2026

⭐️⭐️ Thank you so much for taking the time to leave such honest and detailed feedback. We’re really pleased to hear how much of a difference Harry has made and that you’ve found him so reliable, professional and responsive. … More

5/5

Google

Ive used RMJ for all our rentals for a number of years and they have never disappointed. Ensuring a great tenant at a competative rent everytime. Thanks again Kelly and the rest of the ladies at RMJ lettings for another stalla performance.

Simon · 27 August 2026

Agent replied · 2 September 2026

⭐️⭐️ Thank you so much for your wonderful feedback and for continuing to trust RMJ with your rentals over the years! We’re so pleased to hear that we’ve never disappointed and that you’ve consistently been happy with the tenants we’ve found … More

5/5

Google

The Team at Robinson Michael & Jackson were extremely professional, friendly and very efficient. Their professionalism meant that my sale progressed smoothly with no delays or setbacks. Right from the start (at valuation) Ryan made sure that I achieved the best price that I could based on his great knowledge of the local market. The Sales Progression Team, particularly Kay and Jo, were diamonds and they kept me informed of the progress of the sale at every turn. I would most definitely recommend Robinson Michael & Jackson to anyone wanting a professional and reliable estate agent to help them through the sale of their property. Thank you so much for all your hard work Team!

J · 29 November 2023

Agent replied · 28 November 2023

Thank you immensely for your glowing review! We're thrilled to hear that our team, from Ryan's expertise in the local market during the valuation to the exceptional work of Kay and Jo in the Sales Progression Team, contributed to a smooth and efficient sale for you. We're honored by your kind words about our professionalism, friendliness, and reliability. Your recommendation means the world to us, and we're grateful for the opportunity to assist you in the sale of your property. If you ever have further needs or questions, don't hesitate to reach out. Thank you again for choosing Robinson Michael & Jackson! Best regards, Lee and the team

5/5

Google

The agent Kate was so nice ,her customer service is second to none.

Funmi · 7 April 2026

Agent replied · 7 May 2026

⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear Katie was so lovely and helpful throughout the process. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Would like to thank Michaela Sharkey for her efficiency dealing with my enquiries.

Kierran · 7 April 2026

Agent replied · 7 May 2026

⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela has been so helpful. Your words are greatly appreciated. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

I had an issue with a gas leak at my property and contacted Jackson Management Team via WhatsApp. Michaela responded quickly, involved my landlord, and ensured everything was sorted promptly. I really appreciate her help and professionalism. Highly recommended.

Oluwatoyin · 9 September 2026

Agent replied · 16 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Michaela responded so quickly and was able to liaise with your landlord to get everything sorted promptly. We really appreciate you taking the time to … More

5/5

Google

Elle was polite and helpful, thankyou

Clare · 28 May 2026

Agent replied · 30 May 2026

⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Ellie was so polite and helpful. We’ll be sure to pass on your lovely comments to her. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Ruby was very responsive, great customer service

Serhiy · 20 May 2026

Agent replied · 21 May 2026

⭐️⭐️ Thank you for your lovely feedback! We’re delighted to hear Ruby provided such responsive and great customer service. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

I made an enquiry with Sophia and she was very pleasant to speak with and introduced me well to their services. She listened to my requirements and provided me useful information to properties tailored to my needs. Thank you

Russelle · 7 September 2026

Agent replied · 8 September 2026

Thank you so much for your lovely review, Russelle! 😊🏡 We’re delighted to hear that Sophia was so pleasant and helpful when you made your enquiry. … More

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Questions about Robinson Michael & Jackson Rainham & Gillingham

Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.

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What do you need help with?

Robinson Michael & Jackson Rainham & Gillingham will use your details to contact you about this. See our privacy notice.

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