Trusted Agent profile · Rainham

Verified

Robinson Michael & Jackson Rainham & Gillingham reviews

★★★★★ Excellent

1,947 reviews across 2 platforms

17 High Street, Rainham, ME8 7HX

Part of Robinson Michael & Jackson, see every office.

Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,947 reviews on two platforms, including 1,946 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,946

Reviews on Google

This office

The Trusted Agent logo

4.7 / 5

1

Reviews on The Trusted Agent

This office

Want Robinson Michael & Jackson Rainham & Gillingham to help?

Send Robinson Michael & Jackson Rainham & Gillingham a message.

What do you need help with?

Robinson Michael & Jackson Rainham & Gillingham will use your details to contact you about this. See our privacy notice.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Rainham office, from every platform, shown as written. First names only.

5/5

Google

Olivia was so helpful and productive. Efficient and polite at all times. Highly recommend

Emma · 8 March 2026

Agent replied · 8 October 2026

Hi Emma, Thank you very much for your lovely feedback 😊 We’re delighted to hear that … More

5/5

Google

This was the second time I have used RMJ and as previously all the staff were personable and professional. Lee runs a very tight ship! Nina kept me informed throughout and certainly removed some of the stress from what turned out to be a lengthy, troublesome sale. I highly recommend and will not hesitate to use again.

Timothy · 24 November 2024

Agent replied · 8 December 2024

Hi Timothy, Thank you for your continued trust in RMJ! We're thrilled to hear that Lee and Nina were able to make your experience a positive one, especially during a challenging sale. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Best regards, Ryan And the RMJ Team

5/5

Google

Emma was great showing us round the property, really helpful!

Tanya · 7 April 2026

Agent replied · 7 May 2026

Thank you so much for your lovely feedback, Tanya! 😊 We’re delighted to hear that Jo was so helpful in arranging your viewings and … More

4/5

Google

Emma was an amazing agent who showed me around and was very professional

Samson · 8 March 2026

Agent replied · 8 October 2026

Thank you so much for your kind words, Samson! 😊 We’re delighted to hear that Emma provided such a professional experience while … More

4/5

Google

Jessie was really lovely and helpful throughout the process.

Samantha · 7 April 2026

Agent replied · 7 May 2026

⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear Jessie was so lovely and helpful throughout the process. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Highly professional team dealing with the letting of my property. It has been a very pleasant experience, any questions or concerns I have had have been dealt with putting my mind at rest that the property is in great hands and that any …

Gary · 12 July 2026

Agent replied · 8 July 2026

⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with our lettings team. It’s great to know we’ve been able to provide reassurance and address any questions or concerns, … More

5/5

Google

We’re just about to complete on our house sale/purchase and Nina has been really helpful sorting out all the problems we’ve had. It’s been a very complex chain and lots of problems along the way but Nina has always been there for us. Also, thank you to Kay for dealing with the exchange for us. Can’t wait to move in now 😊 …

Graham · 3 August 2024

Agent replied · 24 August 2024

Hi Graham! 🌟 Thank you so much for your wonderful review! We're thrilled to hear that Nina and Kay have been helpful in navigating the complexities of your house sale and purchase. Your kind words mean a lot to us, and we're excited for you as you move into your new home. If you need any further assistance, we're always here to help.

5/5

Google

I had a great experience with Grace. She was professional, friendly and extremely helpful with my questions. She responded quickly to any questions that I had, and made everything feel straightforward and stress-free.

Danielle · 23 September 2026

Agent replied · 30 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Grace was so professional, friendly and helpful throughout. It’s great to know she was quick to respond to your questions and made everything feel … More

5/5

Google

I had a great experience dealing with Ruby. She was polite, friendly, and extremely helpful throughout the process. She was always approachable and made everything feel straightforward and stress-free. I really appreciated her …

Larrax · 16 September 2026

Agent replied · 17 September 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Ruby was so friendly, helpful and approachable throughout the process and made everything feel straightforward and stress-free. It’s great to hear you … More

5/5

Google

Katie was very professional and an excellent communicator

Scott · 12 April 2026

Agent replied · 7 May 2026

⭐️⭐️ Thank you for your feedback! We’re pleased to hear you found Katie's service professional. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

I have dealt with Nikki Eke and Stacey Greenwood and must say the service I received from them is outstanding. I am now in constant contact with Stacey Greenwood and she gives me confidence in handling the letting of my flat. I would recommend them both to any future clients that wish to rent out their properties. Keith Howard

Keith · 3 October 2024

Agent replied · 24 October 2024

Hi Keith, Thank you so much for your fantastic feedback! We're delighted to hear that both Nikki and Stacey have provided outstanding service and that Stacey continues to give you confidence in the letting of your flat. We'll pass on your kind words to them. If there's anything else you need, don't hesitate to reach out!

5/5

Google

This feedback is for Ellie at Robinson and Jackson. Thank you for showing me the property yesterday, you have been very professional and patient with us and made me feel at ease. Thanks for answering any questions I’ve had and I look forward to working with you. Thanks again Ellie

Ayanna · 27 May 2026

Agent replied · 28 May 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ellie made you feel at ease, answered all your questions, and provided such professional and patient service during your viewing. We’ll be sure to pass on your … More

5/5

Google

Dan is very friendly and welcoming! All round good experience and viewing

Kelsea · 8 March 2026

Agent replied · 8 October 2026

Thank you so much for your kind feedback, Kelsea! 😊 We’re delighted to hear that Dan made you feel welcome and that you had an … More

5/5

Google

Katie is a very nice person and always happy to help.Thank you!

Loredana · 8 March 2026

Agent replied · 8 October 2026

⭐️⭐️ Thank you for your kind words! We’re delighted to hear that Katie has been so helpful and supportive. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Kelly and her team (Nikki, Petra, Hollie) were amazing! We needed tenants for our property and it took only a couple of days to find the right ones! The team are knowledgeable, helpful and efficient. They made the process so easy for us. We will definitely use again, highly recommended. 2 years later, we continue to work with Kelly and her team. Recently dealing with Dominic who has been amazing. Keeping us informed, offering valuable advice and sympathising! Very happy with the professional service.PositiveProfessionalism

Sherry · 19 July 2023

Agent replied · 2 October 2023

Thank you for the great feedback Sherry, we look forward to working with you for a long time! Kelly and the lettings team

5/5

Google

Adam showed my family a property in Rainham today 5/12/24. He was punctual, professional and most importantly conducive to giving us the right information required. We enjoyed this viewing and made the most of it through conversations with him. I definitely would not hesitate Adam to anyone for this line of work. Thanks Adam!

Granit · 10 December 2024

Agent replied · 9 January 2025

Hi Granit🌟 Thank you for the fantastic 5-star review! We’re so glad to hear that Adam made your viewing in Rainham enjoyable and informative. Your kind words and recommendation mean a lot to us. If you need anything else, feel free to reach out! Best regards, Ryan and The RMJ Team

5/5

Google

I had such a great experience with the team at Robinson Michael & Jackson’s Rainham branch. If I ever had to move again , I’d definitely be sure to contact them . Jessie, Nikki, Kelly, Ellie & Stacey were all very helpful and accommodating. They were constantly communicating with me and ensuring that I am updated on the latest with my tenancy. Would 100% recommend them. Lovely team.

Kiana · 17 April 2024

Agent replied · 16 June 2024

Dear Kiana, Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you had such a great experience with our team at Robinson Michael & Jackson's Rainham branch. Ensuring our clients feel supported and informed throughout their tenancy is a top priority for us, and we're delighted that Jessie, Nikki, Kelly, Ellie, and Stacey were all helpful and accommodating during your time with us. Your recommendation means a lot to us, and we're grateful for your trust in our agency. Should you ever need assistance with moving again in the future or know anyone in search of property services, please don't hesitate to reach out. Thank you again for choosing Robinson Michael & Jackson!

5/5

Google

My partner and I were given a 2 weeks notice to move and the staff and Robinson, Michael and Jackson, Rainham, were incredible in helping us to find a place to stay, a perfect forever home for our family. A special mention to Kelly, Nikki, Ellie and Stacey for their constant support. Their communication was superb and their continued support is 100% appreciated. Thankyou.

Courtney · 30 June 2024

Agent replied · 4 July 2024

Hi Courtney! 🌟 Thank you so much for your fantastic review! We're overjoyed that we could help you and your partner find your perfect forever home on such short notice. Kelly, Nikki, Ellie, and Stacey are thrilled to hear your kind words about their support and communication. If you need anything in the future, we're always here for you. Enjoy your new home!

5/5

Google

It was a very good experience viewing a property with Sophia. She is an amazing guide. Easily communicative, friendly manner and always helpful. I would highly recommend her as well as RMJ.

JOYA · 23 September 2026

Agent replied · 30 September 2026

Thank you so much for your lovely review, Joya! 😊🌟 We’re delighted to hear that you had such a positive experience viewing a property with Sophia and found her friendly, approachable and helpful throughout. … More

5/5

Google

Michaela has been so helpful and supportive.

Funmilola · 13 April 2026

Agent replied · 7 May 2026

⭐️⭐️ Thank you for your feedback! We’re pleased to hear you found Michaela's service efficient and responsive. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

I had a fantastic experience during my recent house viewing, largely thanks to Jess, who showed me around. She was incredibly knowledgeable and took the time to answer all my questions, making me feel comfortable and welcomed. I would highly recommend her to anyone looking for guidance in their home search.

Emmanuel · 17 January 2025

Agent replied · 22 January 2025

Thank you so much for your 5-star review! 🌟🌟 We’re delighted to hear you appreciated our responsiveness and communication. Jessie will be so pleased to know her efforts made a difference! Kelly & the Lettings Team. …

5/5

Google

Always a great experience with the lettings team in Robinson Michael & Jackson everyone has been so helpful during my tenancy over the years. Big thanks to Jessie, Nikki, Kelly, Ellie, Michaela, Lee-Anne, Joe and any others I might be forgetting! Really got to know them well, super personable and willing to make sure you get what you are looking for in a home!

Isla · 27 June 2024

Agent replied · 3 July 2024

Hi Isla! 🌟 Thank you so much for your lovely review! We're delighted to hear that you've had great experiences with our lettings team over the years. Jessie, Nikki, Kelly, Ellie, Michaela, Lee-Anne, and Joe are thrilled to hear your kind words. It's been wonderful getting to know you and ensuring you find the perfect home. If you ever need anything in the future, we're always here to help.

5/5

Google

We had no end of problems (our end) when it came to the move but the Ladies at Rainham really worked to sort it all out for us. Would definitely recommend them if you're looking for a property. Jessie was our main point of contact and she was truly wonderful but we must not forget Ellie, Kelly, Nikki and Stacey either! Thank you Ladies 🧡🧡

Laura · 2 June 2024

Agent replied · 16 June 2024

Hi Laura, We sincerely appreciate your understanding during the challenges you faced. It was our pleasure to assist you in navigating through them. Jessie and the entire team at Rainham are dedicated to ensuring a smooth experience for our clients, and your recognition means a lot to us. Your recommendation is the highest compliment we could receive. Thank you once again for entrusting us with your property search. We're here whenever you need us. Warm regards, Kelly & The Lettings Team

5/5

Google

The best estate agents I’ve ever dealt with. The whole process was made extremely easy and all staff were really helpful especially Ellie with my countless calls checking everything but nothing was too much trouble. On the day we collected the keys Kelly was lovely and again made the process super easy! Will certainly be using in the future thank you everyone!

Alice · 23 July 2024

Agent replied · 26 July 2024

Thank you so much for your wonderful review! I'm delighted to hear that you had such a positive experience with us. It was a pleasure to assist you, and I'm glad Ellie and the rest of the team could make the process easy and stress-free for you. Your kind words truly mean a lot to us. We look forward to helping you again in the future. Thanks again - Kelly & The Lettings Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robinson Michael & Jackson's Google reviewsLeave Robinson Michael & Jackson a review

Questions about Robinson Michael & Jackson Rainham & Gillingham

Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.

Want Robinson Michael & Jackson Rainham & Gillingham to help?

Send Robinson Michael & Jackson Rainham & Gillingham a message.

What do you need help with?

Robinson Michael & Jackson Rainham & Gillingham will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent