Every review we hold for the Rainham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMyself and my husband lived in our rental property for over 5 years and Robinson Michael & Jackson were extremely professional and friendly throughout - especially the property management team who always responded quickly to our queries and …
Beth · 16 July 2026
Agent replied · 2 October 2023
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that you and your husband had such a positive experience with Robinson Michael & Jackson over the past 5 years. It’s fantastic to know that the property management … More
★★★★★ 5/5
GoogleMichaela helped me get a contractor out to sort a leak on my mains within twenty hour hours restoring my water supply in my rental apartment.
Jake · 9 October 2026
Agent replied · 11 October 2026
⭐️⭐️ Thank you so much for your feedback! We’re really pleased to hear that Michaela acted so quickly to arrange a contractor and get your water supply restored. We know how disruptive an issue like this can be, so it’s great to hear she was able to get things sorted promptly. We’ll be sure to pass your kind words on to Michaela!
From Kelly & the Lettings Team ⭐️⭐️
★★★★★ 5/5
GoogleEmma recently showed me around several homes that I was interested in seeing. Emma listened to what I was looking for and made sure I saw the best of what was on offer at the time within my budget. …
Samantha · 8 July 2026
Agent replied · 12 June 2026
Thank you, Samantha, for your kind review ⭐
We're delighted to hear that Emma took the time to understand exactly what you … More
★★★★★ 5/5
GoogleWas very happy with my call with a young man called Ben Graves
Was brilliant over the phone answered all my questions with confidence, felt like I was in safe hand couldn’t have asked for a better person to handle all my queries.
Zane · 16 June 2026
Agent replied · 17 June 2026
Thank you for your fantastic review, Zane! 😊
We're delighted to hear that you were so happy with your call with Ben Graves. … More
★★★★★ 5/5
GoogleKatie is so friendly, punctual, polite and reliable.
Hdoungel · 8 March 2026
Agent replied · 8 October 2026
⭐️⭐️ Thank you for your lovely feedback! We’re delighted to hear that Katie’s friendly, punctual, and reliable approach made such a positive impression.
From Kelly & the Lettings Team ⭐️⭐️
★★★★★ 5/5
GoogleThankyou to the whole team for your help with my recent sale. I met with Ryan for the initial valuation; he was super informative and explained every step of the process throughly so it wasn’t overwhelming. Bonus that the house sold within the first week of instructing them. Thank you again :)
Lily · 7 April 2026
Agent replied · 7 May 2026
Thank you so much for your wonderful feedback, Lily! 😊
We’re delighted to hear that you had such a positive experience with the whole … More
★★★★★ 5/5
GoogleAgent was very polite
Favour · 7 April 2026
Agent replied · 7 May 2026
Thank you so much for your kind feedback, Favour! 😊
We’re pleased to hear that you found our agent polite providing a friendly and … More
★★★★★ 5/5
GoogleScott really made me laugh after having a rough day, I'm so glad RMJ have great staff they really listen to what you need, couldn't recommend more enough
Smoutey · 23 September 2026
Agent replied · 30 September 2026
Thank you so much for your fantastic review! 😊🌟 We’re delighted to hear that Scott was able to brighten your day and put a smile on your face, especially after a rough day. … More
★★★★★ 5/5
GoogleScott really helped me out, he showed me around the house and made me feel comfortable enough to ask questions and was more than willing to help
Sophie · 29 September 2026
Agent replied · 30 September 2026
Thank you so much for your lovely review, Sophie! 😊🌟 We’re delighted to hear that Scott made you feel comfortable during the viewing and was more than happy to answer your questions and help you throughout.
We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind words on to Scott! 🏡🙌
Best wishes,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleKatie really helped us out trying to find a rental property. We had been struggling to find somewhere suitable, but with the help of Katie, we now have somewhere that we are ready to move to
Nick · 31 July 2026
Agent replied · 1 August 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Katie was able to help you find a rental property after you’d been struggling to find somewhere suitable. It’s great to know she supported you throughout the … More
★★★★★ 5/5
GoogleJess has been extremely helpful in organising my viewings to purchase. She has maintained great communication throughout the whole process.
Claire · 31 July 2026
★★★★★ 5/5
GoogleAdam was great. Very welcoming and let us take our time to view the property, revisiting upstairs and other parts of the house many times. He gave us space but also answered all our questions and for the ones he could t he got back to us with the answers very promptly.
Naumaan · 4 November 2024
Agent replied · 11 November 2024
Hi Naumaan! 🌟
Thank you for such a positive review based on your experience with Adam , He will be thrilled with your positive review. if you do need anything further do not hesitate to reach out.
Many Thank The RMJ Team.
★★★★★ 5/5
GoogleFrom the first moment i started communications with Robinson Michael & Jackson staff. It has been the most professional agents i have ever come across. I thank them all for their efficiency and professionalism. I wish to also thank Ryan in person for all his cooperation from beginning to end. Thank you
Vanessa · 4 November 2024
Agent replied · 11 November 2024
Hi Vanessa,
Thank you so much for your glowing 5-star review! We’re thrilled to hear that Ryan and the team provided you with exceptional service. Your feedback means a lot to us and motivates our team to keep delivering the best experience possible. If you have any more thoughts or need assistance in the future, feel free to reach out. We look forward to serving you again!
Many Thanks The RMJ Team
★★★★★ 5/5
GoogleSimple, straight forward, easy. They are the best rated Estate agent in Medway on comparison sights for a reason people!
Upfront with everything. No hidden costs, amazing friendly staff, great communication every step of the way.
Put our house up for sale beginning of March, Completed beginning of May. Nina and her team will look after you!
Would never use anyone else!
Chris · 17 May 2024
Agent replied · 16 June 2024
Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents.
It's wonderful to know that Nina Nash and the team provided you with excellent service throughout the sales process. We're thrilled that Nina's approachability, friendliness, and efficiency stood out to you, as we strive to ensure all our clients feel supported and valued.
Your recommendation means a lot to us, and we're grateful for your trust in our agency. Should you or anyone you know require assistance with buying or renting properties in the future, we'll be more than happy to help.
Thank you again for choosing Robinson Michael & Jackson Estate Agents!
★★★★★ 5/5
GoogleWe viewed a lovely house with the firm the other day and put in our offer, was accepted with a very quick reply and lots of help from the agent Jessie. …
Jake · 25 August 2026
Agent replied · 2 September 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you had such a great experience with us, especially as first-time renters. It’s fantastic to know Jessie was so helpful, kept you updated quickly and made the process … More
★★★★★ 5/5
GoogleMy experience dealing with Kelly has been nothing short of a miracle! It’s extremely hard to find an agent you can trust with your property but Kelly delivered over and above when finding and securing suitable tenants. It’s wonderful having a genuine peace of mind knowing my property is in very capable hands. I wouldn’t recommend anyone else, thank you Kelly
Steph · 2 June 2024
Agent replied · 16 June 2024
Thank you so much for your amazing feedback! We're thrilled to hear that Kelly was able to provide such exceptional service and peace of mind. Your trust and support mean the world to us.
Kelly & The Lettings Team
★★★★★ 5/5
GoogleTRUE TO FORM THIS ESTATE AGENCY RMJ IS THE VERY BEST.
JESS dealt with the sale of my late mothers property
From the start ro finish JESS dealt with us in a professional manner. She …
Pauline · 28 July 2026
Agent replied · 29 July 2026
Thank you so much for your heartfelt review, Pauline. ❤️ We’re truly honoured by your kind words and are delighted to hear that Jess was able to support you through the sale of your late mother’s property with such care and professionalism. … More
★★★★★ 5/5
GoogleWe recently experienced a plumbing problem at our property and Michaela at the Rainham & Gillingham branch handled it professionally and promptly. She went above and beyond to ensure the issue was resolved. We’re grateful for her help.
Temi · 14 July 2026
Agent replied · 14 July 2026
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela handled the plumbing issue professionally and promptly, and went above and beyond to ensure everything was resolved. We’re so pleased we could help, and we’ll be sure to pass on your lovely comments to Michaela.
From Kelly & the Lettings Team ⭐️⭐️
★★★★★ 5/5
GoogleI have been very pleased with the service provided by the Robinson Michael & Jackson Estate Agents in managing my properties. They have been professional, responsive, and efficient, giving me confidence that my properties are being well …
Nameer · 12 July 2026
Agent replied · 8 July 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve been so pleased with the service provided by the team and that you feel confident your properties are being well looked after. … More
★★★★★ 5/5
GoogleToday’s viewing with Ben ( Rainham Branch) was an extremely pleasant experience . Bens friendly and professional manor was well received. He was knowledgable on the property and very professional . Thanks again Ben
Kate · 8 August 2026
Agent replied · 9 August 2026
Thank you so much for your wonderful review, Kate! 😊🏡 We’re delighted to hear that you had such a pleasant experience viewing the property with Ben.
It’s fantastic to know that Ben’s friendly and professional manner made such a great impression, and that his knowledge of the property was helpful throughout your viewing. 🌟✨
We’ll be sure to pass your lovely feedback on to Ben he’ll be thrilled to hear it! Thank you again for taking the time to leave us such kind words. 💙
Best wishes,
Ryan and The RMJ Team
★★★★★ 5/5
GoogleKelly and Ellie were absolutely amazing at their job. Kelly really helped us from the beginning to the end. She made sure that we sent the correct documents over, and if they failed or were delayed, she kept us updated. All the papers were checked, and we moved into our new house within a week, which was exceptional. Also, they have excellent patience; calls and emails were responded instantly, and they answered any enquiries at any time. Excellent teamwork and efficiency. Thank you.
Guzhali · 4 February 2023
Agent replied · 2 October 2023
Thank you for such a lovely review :) We are here to help and we are so happy that we could get you both in as quickly as you needed. Kelly & the lettings team.
★★★★★ 5/5
GoogleOur experience with this company has been very positive. They are very efficient and professional but also very friendly and helpful. We were very impressed by Ellie when we met her at the viewing. She was very warm and friendly, extremely helpful and a joy to meet. Libby was so lovely to talk to on the phone. Together, they made us feel that we were very important to them and helped us with any problems we had. We would not hesitate to use this company again.
Shirley · 4 February 2023
Agent replied · 2 October 2023
What a lovely review Shirley! I'm so pleased Libby and Ellie gave you a great service, they are our little superstars. We wish you all the best in your new home :) Kelly & the lettings team.
★★★★★ 5/5
Google5/5 Stars, Exceptional Service and a Wonderful Experience!
My mum and I recently had the pleasure of being shown a property in Rainham by …
Iveta · 27 September 2026
Agent replied · 30 September 2026
Thank you so much for your incredible review, Iveta! 😊🌟 We’re absolutely delighted to hear that you and your mum had such a wonderful experience viewing the property with Sophia. … More
★★★★★ 5/5
GoogleI need to give a shout out to James Barfoot, the in-house mortgage advisor. He's been genuinely amazing throughout my purchase and an absolute pleasure to deal with. I can honestly say that working with James has taken a huge stress out of the equation, and I wouldn't hesitate to recommend him!
Mark · 17 October 2024
Agent replied · 24 October 2024
Hi Mark,
Thank you for your recommendation! We're glad to hear you're satisfied with James Barfoots service. If there's anything else we can assist you with, feel free to reach out.
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