Trusted Agent profile · Rainham
Verified
★★★★★
1,945 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,945 reviews on two platforms, including 1,944 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleThe agent I spoke to Olivia handled everything at ease,very professional and more than helpful,extremely happy with my experience at rmj.highly recommended
Thank you so much for your wonderful feedback, Danielle! 😊 We’re delighted to hear that Olivia handled everything with such ease and … More
5/5
GoogleA big thank you to Lucy, she has been very helpful, in which was a very stressful situation and with her help has been resolved. Amazing!
⭐️⭐️ Thank you so much for your kind words! We’re really pleased to hear that Lucy was able to help resolve a stressful situation and make things easier for you. We’ll be sure to pass on your thanks to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleI recently had the pleasure of working with the Estate Agents Robinson Michael & Jackson and I must say that the service provided by Nikki, Jessie, Kelly and Ellie was special. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to helping me find the perfect tenant. Nikki: Nikki was my initial point of contact, and she made a great first impression. Her knowledge of the local market and attention to detail were impressive. She took the time to understand my requirements and preferences. Jessie: Jessie’s communication skills were outstanding. She promptly responded to my queries, kept me informed throughout the process. Her friendly demeanor and proactive approach made the experience stress-free. Kelly: Kelly’s expertise in negotiations was evident during the offer stage. She advocated for my interests while maintaining a respectful and professional relationship with the Letting. Her guidance helped me secure a favorable deal, and I appreciate her dedication. Ellie: Ellie handled the paperwork seamlessly. She ensured that all documentation was accurate, explained each step clearly. Her organizational skills and attention to detail were commendable. Overall, I highly recommend this estate agency, thanks to the special service provided by Nikki, Jessie, Kelly and Ellie. They truly exceeded my expectations, and I wouldn’t hesitate to work with them again in the future.
Thank you for the 5 stars Sarwat! We look forward to working with you in the future - Kelly & the Lettings team.
5/5
GoogleVery professional and prompt to any issues, always available to help. Special shoutout to Katie 👏🏽 …
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear you found the team professional, responsive, and always available to help. A special thank you for the shoutout to Katie, we’ll be sure to pass it on. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleI have few issues in relation to my buy to let property . The issues were resolved and sorted out by Michaela , she is very cooperative and understanding , she carry on her duties efficiently and effectively and I am very happy with her services.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Michaela was able to resolve the issues with your buy-to-let property and that you found her so cooperative, understanding and efficient throughout. It’s … More
5/5
GoogleWe have been using RMJ's full lettings management for over four years and have had no issues. Thanks to the whole team. Recently, we have been communicating with Luzy, and she has been amazing. She responds to messages quickly, and when she is not available, her colleagues step in to let you know. Keep up the good service.
⭐️⭐️ Thank you so much for your wonderful feedback and for your continued support over the past four years! We’re delighted to hear that you’ve had such a positive experience with our full lettings management service. It’s fantastic to know … More
5/5
GoogleMichaela is an amazing staff
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that you think Michaela is amazing. We really appreciate your lovely comments and will be sure to pass them on to her. … More
5/5
GoogleRyan was lovely when interested in buying a house
Thank you for your review, Alfie! ⭐ We're delighted to hear that Ryan made such a positive impression and was lovely to deal with while you were looking to buy a house. 🏡 We'll be sure to pass on your kind words. Thank you for taking the … More
5/5
GoogleGreat experience with the team, lovely staff and quick purchase thanks to Dan!
Thank you for your fantastic 5-star review, Emily! ⭐️ We’re delighted to hear you had a great experience with the team and found everyone so lovely 😊 It’s wonderful to know Dan helped make your purchase a quick and smooth one. … More
5/5
GoogleWhile we we weren't able to use you for selling our property, we purchased our home from someone you were an agent for. From the moment we had a viewing through to the completion everyone we interacted with were amazing and professional. Nina was very hard working in ensuring exchange and completion took place as early as it could despite the long chain. I really can't fault anything she did. She kept all parties on their toes. We love our new home and can't wait to enjoy many years in it.
Thank you so much for taking the time to leave us a review Alastair ! We're thrilled to hear that your experience with our estate agents was positive. We wish you all the best with your new home in Gillingham.
5/5
GoogleRobinson, Michael and Jackson, Rainham and Gillingham Branch provided me with objective and helpful advice and tactics that when I used then appeared to speed up and secure the sale of my house that was being dealt with by another well-known local property broker over a very prolonged and stressful period. There is no doubt in my mind that I would have benefited greatly by contracting this estate agency at the outset and now wish I had. I would describe them as professional, caring and customer focused and genuinely recommend them.
Thank you for your wonderful review! We’re delighted to hear that you received excellent service from the team at RMJ.
5/5
GoogleLucy was very helpful and professional when dealing with my issue, which was resolved quickly
⭐️⭐️ Thank you for your kind feedback! We’re pleased to hear that Lucy was helpful and professional, and that your issue was resolved quickly. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleJess was so helpful and so kind !!
Thank you so much for your lovely review, Jessica! 😊 We’re delighted to hear that Jess was so helpful and kind throughout your experience. ✨ We’ll be sure to pass your wonderful feedback on to her, she’ll really appreciate your kind words! Best wishes, Ryan and The RMJ Team
5/5
GoogleReally Good. Jessie was really welcoming and friendly. She knew her job properly and let us have a really good look around the property. …
⭐️⭐️ Thank you so much for your kind feedback! We’re really pleased to hear Jessie made you feel welcome and gave you plenty of time to look around, even though the property wasn’t quite the right fit. It’s great to know her reassurance and … More
5/5
GoogleOlivia was incredibly knowledgeable polite, helpful and courteous. Would recommend RMJ based on our experience we had with Olivia.
Thank you so much, Donna, for your wonderful review! 😊 We’re delighted to hear Olivia made such a positive impression with her knowledge, politeness, helpfulness, and courtesy. ⭐ Your recommendation means a great deal to us, and we’re so … More
5/5
GoogleEllie was so helpful in the process, can’t thank her enough!
⭐️⭐️ Thank you for your lovely feedback! We’re delighted to hear that Ellie was so helpful throughout the process. We’ll be sure to pass on your thanks to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRyan is great he helped me through selling my house. Very professional and polite. Thank you RMJ
Thank you for your kind review, Clair! ⭐️ We’re so pleased to hear that Ryan was able to support you through the sale of your home with professionalism and care 😊 Your feedback means a lot to us, thank you for choosing RMJ! … More
5/5
GoogleKatie was very polite and professional.
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Katie was polite and professional during your experience with us. We’ll be sure to pass on your lovely comments to her. … More
5/5
GoogleKatie was very helpful and professional throughout the viewing process
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Katie was helpful and professional throughout your viewing experience. We’ll be sure to pass on your lovely comments. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleBen was so helpful in the process, great service
Thank you for your feedback, Steve! 😊 We're delighted to hear that Ben was so helpful throughout the process and that you received great service. Your kind words mean a lot to the team, and we'll be sure to pass them on to Ben. ⭐ … More
5/5
GoogleSophia was brilliant! Thanks ever so much
Thank you so much for your lovely review, Aiden! 🌟 We’re delighted to hear that Sophia was brilliant and provided you with a great experience. 😊 We’ll be sure to pass your kind words on to her! … More
5/5
GoogleKatie from RMJ, was very nice immediately made us feel comfortable when viewing. She was thorough and gave us the time to look at everything. She answered all our questions and any concerns we had she took a picture to take to the landlord.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Katie made you feel comfortable straight away and gave you plenty of time to look around the property. It’s great to hear she was thorough, answered all your … More
5/5
GoogleI had an exceptional experience with RM&J Rainham for the process of buying my current home. Beforehand, I expected a very stressful and long winded experience but I literally can not fault the team here as they made this process a breeze for myself and my partner. The team were always friendly, helpful and constantly providing updates throughout. A massive thanks to Jess Michacz in the sales department for being so helpful and going above and beyond for us to ensure we could find the perfect home for us in a short timeframe !!
Dear Ellie, Thank you so much for sharing your exceptional experience with RM&J Rainham! We're thrilled to hear that our team made the process of buying your current home a breeze for you and your partner. Providing a stress-free and efficient experience for our clients is always our goal, and we're delighted to have exceeded your expectations. We'll be sure to pass along your kind words to Jess Michacz in the sales department. Your appreciation means a lot to us, and we're grateful for the opportunity to assist you in finding your perfect home in a short timeframe. If you ever need anything in the future or have any questions, please don't hesitate to reach out to us.
5/5
GoogleLiv was such a lovely girl! Made us feel welcome, couldn’t have asked for a better agent to show us round. Thank you
Thank you so much for your lovely feedback, Bekah! 😊 We’re so pleased to hear that Liv made you feel welcome and provided such a … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
