Trusted Agent profile · Rainham
Verified
★★★★★
1,945 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,945 reviews on two platforms, including 1,944 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleHaving dealt with Harry several times, he is always very efficient and easy to communicate with, thank you!
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Harry has consistently provided efficient service and has been easy to communicate with. We’ll be sure to pass on your thanks to him. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleWe are absolutely delighted with the service we received from James, our mortgage advisor. As first-time buyers, the entire process was unfamiliar and at times overwhelming, but from the very beginning, James put us at ease. He was incredibly patient, taking the time to explain everything clearly and thoroughly. He walked us through all of our options, ensuring we understood each step, and worked efficiently to secure our mortgage offer in a very short timeframe. Thanks to James, what we expected to be a stressful experience turned out to be smooth and completely stress-free. His professionalism, expertise, and genuine care made all the difference. If you're looking for a mortgage advisor you can truly trust, we wholeheartedly recommend getting in touch with James. Thank you again, James, we’re so grateful!
5/5
GoogleI had an excellent experience with RMJ Lettings, thanks to Ellie and Katie. Both ladies were incredibly professional, approachable, and supportive throughout the process. They were always quick to respond to my questions, provided clear guidance, and went the extra mile to make everything smooth and stress-free. Their friendly attitude and genuine care really stood out, and I felt well looked after from start to finish. I highly recommend RMJ Lettings, and especially Ellie and Katie, for their outstanding service. Ellie and Katie at RMJ Lettings were absolutely brilliant! They made everything so easy and stress-free, always keeping me updated and answering any questions quickly. Both were friendly, supportive, and genuinely cared about making sure everything went smoothly. I couldn’t have asked for better people to deal with, highly recommend them!
5/5
GoogleRyan was lovely when I purchased my house. Very professional and friendly
Thank you for your kind review, Keith! ⭐ We're so pleased to hear that Ryan was lovely to deal with during your house purchase. 🏡 It's great to know you found him professional and friendly throughout the process. Thank you for choosing RMJ, … More
5/5
GoogleThank you Ryan for selling my house
Thank you so much for your lovely review! 😊🏡 We’re delighted to have helped you sell your home and really appreciate you taking the time to leave such kind feedback. … More
5/5
GoogleIt was an amazing experience. The property was great. Katie was very professional and really helpful with showing me around and giving me all the information I needed.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you had such an amazing experience and that Katie was professional and helpful in showing you around and sharing all the information you needed. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleThe experience so far has been excellent, professional, helpful and effective. The communication is regular and I am updated on progress with my house sale. Thanks Learna Smith for your efficient help on selling my house. To add to this review my house sale exchanged today and I wanted to pay special thanks to Nina who has acted as the sales progress or and has been helpful, professional, diligent and kind throughout. Thanks Nina for your support throughout the process.
Thank you for the lovely review Michelle. We look forward to completing the sale for you. Lee and the team
5/5
GoogleEmma made us feel and ease and comfortable to ask questions. Answering all our questions, telling us about the beautiful property and the area.
Thank you so much for your kind feedback, Sukhjit! 😊 We’re delighted to hear that Emma made you feel at ease and comfortable asking … More
5/5
GoogleSpoke to Dan, was a pleasure, explained things and gave me options to move forward with anything I needed. Great job
Hi Dan, Thank you for your great feedback 🌟 We’re really pleased to hear that you had … More
5/5
GoogleIt is always an absolute pleasure working with Harry, Grace, Michaela and Lucy at Robinson, Michael & Jackson (Rainham). Working with the team on a regular basis is a pleasure, they are all very professional, knowledgeable, efficient and helpful. The team always answer questions very quickly and politely. Thank you so much. Colette
🌟🌟 Thank you so much for your lovely feedback! We’re so pleased to hear you’ve been happy with the service, especially from Antoaneta. The whole team takes pride in making the process as smooth and professional as possible, your kind words mean a lot!, Kelly & the Lettings Team 🌟🌟 …
5/5
GoogleToday I had a great call with Sophia as she registered me to view a property, she had a bubbily friendly personality and was able to answer all my enquiries quickly and in detail leaving me feeling reassured, I can’t wait to hear back from Sophia I would highly recommend a conversation from her.
Thank you so much for your fantastic review, Bobotec! 😊📞 We’re delighted to hear that you had such a positive experience speaking with Sophia. … More
5/5
GoogleFinding a tenant can be a stressful experience, but thanks to Ellie, Kelly and Stacey at Robinson Michael & Jackson Rainham & Gillingham, the entire process from start to finish was smooth and hassle-free. RMJ was incredibly professional and efficient throughout the entire process. I was kept informed every step of the way. They are always available to answer my questions and address any concerns promptly. RMJ handled everything from listing the apartment to managing showings, tenant selection, and lease signing. They took the stress out of the process, allowing me to focus on other things. I highly recommend RMJ to anyone looking to find a tenant for their property. They made the whole experience stress-free and successful.
Hi Dan! 🌟 Thank you so much for your glowing review! We're thrilled to hear that Ellie, Kelly, and Stacey made the process of finding a tenant smooth and hassle-free for you. Your kind words about our professionalism and efficiency mean a lot to us. We're always here to help and happy that we could take the stress out of the process for you. If you need anything else in the future, please don't hesitate to reach out.
4/5
GoogleThis company is amazing to use. My parents have moved with MRJ many times and never failed to have an amazing experience. Saskia has been amazing with recommending smaller flats for me and my partner when looking to move. She is a wonderful addition to your team.
Thank you so much, Amy, for sharing your kind words! 🌟 We’re delighted to hear your parents have trusted RMJ for their moves over the years, and that you and your partner have also had such a positive experience. 🏡 We’re especially glad Saskia was able to support you, she’ll be thrilled to know her recommendations made a difference. 🙌 We truly appreciate your loyalty and look forward to helping you again in the future! 💛 Kind regards Ryan & The RMJ Team
5/5
GoogleThank you Sophia for helping us find our forever home
Thank you so much for your lovely review, Alyssa! 😊 We’re absolutely delighted to hear that Sophia helped you find your forever home. 🏡✨ It’s such a special moment, and we’re so pleased she could be part of your journey. … More
5/5
GoogleWe are highly satisfied with the excellent service from RMJ Rainham office, when we recently sold our house. Special thanks to Learna Smith for a fantastic job of marketing our property, and getting a quick sale at a better price than I expected. What more can you ask for from an estate agent. The whole office works well as a team too: phone calls are answered by real people (not constant voicemail) and messages are passed on promptly and efficiently. We are really glad that we chose RMJ to sell our property. I would not hesitate to use them again for selling a property in Rainham/Gillingham.
Hi Meredydd! 🌟 Thank you so much for your fantastic review! We're delighted to hear that you had an excellent experience with the RMJ Rainham office. Learna and the whole team are thrilled to know that we exceeded your expectations and achieved a quick sale at a great price. Your kind words about our teamwork and communication mean a lot to us. If you ever need assistance again, we'll be here and ready to help.
5/5
GoogleLearna was really helpful. Recommend highly when selling your home!
Thank you so much for your lovely review, Honey! 🏡 We’re delighted to hear that Learna was so helpful throughout your experience. 🌟🙌 Your recommendation means a great deal to us, and we’ll be sure to pass your wonderful feedback on to her! Best wishes, Ryan and The RMJ Team
5/5
GoogleVery friendly service, upfront and honest, kept us informed with regards to any information regarding the buying of the property thank you to Kay and the team
Thank you so much for your kind words, Daniel! 😊 We truly appreciate you taking the time to share your experience. It’s wonderful … More
5/5
GoogleWe sold our house through Robinson, Michael and Jackson. It completed today. I cannot recommend them enough! They supported us right from deciding a price to market our property to the completion. Nina Nash, our sales progressor was proactive at every stage and dealt with my impatience in the most professional and helpful way possible. Communication was perfect. Any bumps that came along (due to the chain of buyers) were dealt with by Nina in an efficient and timely manner and we are now at the end of our journey. Thank you to the team but mostly we would like to thank Nina for everything. You are a credit to the company. If we need any assistance in the future we will definitely be back to see you. Thanks again 😁
Hi Nicola! 🌟 Thank you so much for your wonderful review and congratulations on completing the sale of your house! We're thrilled to hear that Nina and the team provided exceptional support throughout the entire process. Your kind words about Nina's professionalism and efficiency mean the world to us. If you ever need assistance in the future, we'll be here to help. Thank you once again, and best wishes in your new chapter! 😁
5/5
GoogleThank you Sophia for a great viewing today amazing service
Thank you so much for your fantastic review, Jimmy! 😊 We’re delighted to hear you had a great viewing with Sophia and received amazing service. 🏡✨ We’ll be sure to pass your lovely feedback on to her! … More
5/5
GoogleEmma was amazing today during our viewing! She is so kind and very informative!
Thank you for your lovely review, Abbie! 😊 We're delighted to hear that Emma made such a positive impression during your … More
5/5
GoogleThank you Lucy for your time and help , very professional and reliable
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Lucy was professional, reliable, and helpful throughout. We’ll be sure to pass on your lovely comments. … More
5/5
GoogleGreat customer service from start to finish! Jessie was amazing! Looking forward to renting with RM&J.. …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear you received great customer service from start to finish and that Jessie made such a positive impression. We look forward to supporting you with your new tenancy. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleI had the pleasure of speaking with Sophia over the phone, and she was incredibly helpful throughout. She was polite, professional, and took the time to answer all of my questions clearly and patiently. Nothing felt like too much trouble, and her friendly approach made the whole experience much easier. Excellent customer service, thank you, Sophia
Thank you so much for your wonderful review, Natalie! 📞 We’re delighted to hear that Sophia was so helpful, patient and professional throughout your call. 🌟✨ It’s fantastic to know that her friendly approach made the whole experience easier and that she took the time to answer all your questions clearly. We’ll be sure to share your amazing feedback with Sophia! Best wishes, Ryan and The RMJ Team
5/5
GoogleGreat support from Michaela and the team at RMJ for property management!
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Michaela and the team have provided great support with your property management. Your appreciation means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Send Robinson Michael & Jackson Rainham & Gillingham a message.
