Every review we hold for the Prestatyn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant experience for the first time going through an agent to get our first flat. They were persistently keeping us up to date every step of the way and ensuring all went through smoothly. They were always available to help whenever we had any questions. Highly recommend this company based on this experience. Thanks to all the team there.
Mat · 22 March 2024
Agent replied · 20 June 2024
Mat Roberts thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter an absolute nightmare with another estate agents that shall not be named, I turned to Beresford Adams, who several times offered me the opportunity to market my house with them. I realised this was the kind of determination I needed to get my property rented out and sure enough, within 48 hours, I had viewings arranged and some tenants lined up. Although this is my first time as a landlord, I feel like this is how things should be done. One of the things I appreciated the most was the team's professionalism, their knowledge of the local area and the fact they kept me up to date throughout the whole process, without me once having to chase them up. They are really friendly, approachable, efficient and can't do enough to help. As a new landlord, they were able to answer all of my many questions without delay. With my first tenancy about to start, I can't speak for the fully managed service I am about to embark on, but given my experience with Beresford Adams so far, I'm very impressed. I'd highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Kelly · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleI highly recommend Beresford Adams Prestatyn. Sam, Lauren and Georgina have been incredibly helpful and professional across all areas. As a tenant it is a godsend to experience such a high quality, friendly service. I would recommend Beresford Adams Prestatyn to any prospective tenants.
Mike · 15 November 2024
Agent replied · 22 November 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you Mike for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic experience dealing with them, in particular Samantha Galvin. Quick and easy and genuine, Thankyou
Helen · 26 April 2025
★★★★★ 5/5
GoogleThe Prestatyn Lettings Team (Sam, Georgina and Lisa) are fantastic. They are very professional and helpful. Nothing is too much trouble. Once they have been contacted, they take full control, organizing everything so you don't have to worry about a single thing. A totally stress free experience. Would definitely recommend this office and will certainly use them in the future.
Michelle · 1 December 2023
Agent replied · 31 December 2023
Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Prestatyn Lettings Team (Sam, Georgina and Lisa) are fantastic. They are very professional and helpful. Nothing is too much trouble. Once they have been contacted, they take full control, organizing everything so you don't have to worry about a single thing. A totally stress free experience. Would definitely recommend this office and will certainly use them in the future.
M · 23 November 2023
Agent replied · 20 June 2024
Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad the BEST service from Lauren in the lettings department, going above and beyond to help us when we hit crossroads getting our new flat. Thank you so much for your patience and for being so understanding and helpful
Izzie · 5 December 2024
Agent replied · 8 December 2024
Thank you so much for your wonderful 5* review Izzie! We're thrilled to hear that Lauren provided such excellent service and was able to assist you so effectively. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleUsed Prestatyn office for over 7 years and never once considered changing management of my letting. Friendly and helpful service throughout the period. A special shout-out for Sam who often went the extra mile and provided excellent communication.
Alexander · 5 December 2024
Agent replied · 26 December 2024
Many thanks for the great 5* review and your kind words Alexander. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful and excellent communication
Karan · 13 December 2025
Agent replied · 13 April 2026
Thank you for your kind feedback! Our team strives to provide top-notch assistance and clear communication for all our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have used Beresford Adams to let our properties for several years and have always found them to be extremely helpful and efficient, Lisa always deals with all enquiries in a prompt and cheerful manner and is always happy to help I value her assistance and feel reassured she is there when we need her.
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Beverley · 21 October 2023
Agent replied · 28 October 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently I was looking for a new rental property for my dad and after being unsuccessful with a few other agents, we used Beresford Adams in Prestatyn.
After finding a suitable property and being put forward for it - the process was really easy and just over a month later, my dad has settled in to his new house.
We've been blown away by the service from the Prestatyn branch, with a special thanks going to Hannah and Kaya, where nothing was ever too much trouble. They're both a credit to the business.
Thanks again.PositiveResponsiveness, Quality, Professionalism, Value
Daniel · 24 August 2021
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe girls at Beresford Adams in Prestatyn definitely deserve more than 5 stars! They have been brilliant from the start! We have been looking to move for 18 months and where becoming more and more worried and had had absolutely dreadful experiences with most other agents. After let down after let down we gave up hope and began looking further affield and eventually found ourselves looking miles from home which meant reluctantly moving our daughters school and our very close family. This whole process nearly made me very ill until one came up in our ideal location in our home of Prestatyn we then gave it one last shot. They helped so much and so quickly from the first viewing right through to the end of our referencing process and easing my worries about most parts of it which they didn't have to do! Absolutely nothing was too much trouble for them, we then finally where given the much wanted call of 18 months that we'd got it! Thanks to them we can stay in our much loved town, my daughter can stay in her lovely school and most of all we can stay amongst our loved ones! We just can't wait to move in! Thank you so much girls from all of our family xPositiveResponsiveness, Quality, Professionalism, Value
J · 21 June 2021
Agent replied · 20 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have found the service provided by Beresford Adams Branch in Prestatyn excellent. The attention to detail and efficiency has been second to none with regular updates. We have been involved in a number of property transactions over 50 years. It’s been our best experience of an Estate Agent. With special thanks to the Manager Jayne Williams and Sales Negotiator Daniel Evans
Alan · 23 July 2023
Agent replied · 30 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe girls at Beresford Adams in Prestatyn definitely deserve more than 5 stars! They have been brilliant from the start! We have been looking to move for 18 months and where becoming more and more worried and had had absolutely dreadful experiences with most other agents. After let down after let down we gave up hope and began looking further affield and eventually found ourselves looking miles from home which meant reluctantly moving our daughters school and our very close family. This whole process nearly made me very ill until one came up in our ideal location in our home of Prestatyn we then gave it one last shot. They helped so much and so quickly from the first viewing right through to the end of our referencing process and easing my worries about most parts of it which they didn't have to do! Absolutely nothing was too much trouble for them, we then finally where given the much wanted call of 18 months that we'd got it! Thanks to them we can stay in our much loved town, my daughter can stay in her lovely school and most of all we can stay amongst our loved ones! We just can't wait to move in! Thank you so much girls from all of our family x
Jessica · 17 June 2021
Agent replied
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been dealing with Samantha Galvin from Beresford for over 4 years. She is polite efficient and always goes that extra mile to ensure that we have suitable candidates for all our properties. It is a pleasure working alongside such a professional.
Gemma · 22 August 2024
Agent replied · 23 August 2024
Thank you for your brilliant 5* review and thank you for your kind words Gemma. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've recently worked with the lettings team at Beresford Adams Prestatyn in order to let my rental property. It has been a very positive experience. All of the staff have proved to be very knowledgeable and helpful. They have a very good understanding the lettings market in the local area and are prompt and clear in all of their communications. Sam, Lisa and Georgina have always been available to help when needed. The process has smooth and hassle free. I would highly recommend to anyone in search of a letting agency to work with.
Kevin · 21 May 2024
★★★★★ 5/5
GoogleLisa along with other colleagues in the Prestatyn branch work tirelessly, are positive with excellent communication skills. Found Lisa particularly outstanding, helpful and friendly, understanding our needs in searching for a suitable long term rental property in the Holywell and surrounding area. Would recommend the service to everyone.
Yvonne · 21 May 2024
Agent replied · 20 June 2024
Many thanks Yvonne Evan for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing staff, Lisa was very helpful finding us our new home
Nicola · 28 March 2025
★★★★★ 5/5
GoogleNothing is too much for this team. Lisa in particular goes over and above - but from the moment I first spoke to the team I felt in safe hands and supported as I moved from England to Wales.
Whether it’s a rental or buying a house you are in safe hands with Team Prestatyn
Matthew · 27 November 2023
Agent replied · 23 August 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSam and Lisa are incredibly helpful and most importantly for us, responsive - any issues are dealt with promptly and professionally. They've looked after our property for us for a number of years and we wouldn't go anywhere else!
Suzi · 24 September 2024
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review Suzi! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNothing is too much for this team. Lisa in particular goes over and above - but from the moment I first spoke to the team I felt in safe hands and supported as I moved from England to Wales.
Whether it’s a rental or buying a house you are in safe hands with Team Prestatyn
Matthew · 29 October 2023
Agent replied · 31 December 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have used Beresford Adams as our letting agents for over 3 years and have always received a very professional service from them. All of the staff have been very attentive, polite and friendly. A special mention has to be made for Sam Galvin who is a very efficient manager and excellent at her job.
Janet · 27 October 2023
Agent replied · 31 December 2023
Thank you for your brilliant 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorgina Boyton helped us through the process of applying to rent a property in rhyl, made it stress free talked through everything quick to get back with any questions we had amazing service very professional and friendly highly recommended
Sarah · 20 August 2024
Agent replied · 23 August 2024
Thanks Sarah for your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service provided by Sam, Lisa and the rest of the team. Found us exactly what we were looking for in a rental property with great communication throughout the process.
Well done 🙂 …
Chris · 1 November 2024
Agent replied · 8 November 2024
Thank you for your 5* review Chris. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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