5/5
FacebookThanks to Keylen Wilson, in Property Management who has been friendly, efficient and professional. She has made being a Landlord less stressful.
Trusted Agent profile · Powys
Chancellors Hay-on-Wye reviews in Powys
★★★★★
811 reviews across 3 platforms
16a Castle Street, Hay-On-Wye, Hereford, HR3 5DF, Powys, HR3 5DF
Chancellors's office in Powys, at 16a Castle Street, is rated 4.4 out of 5 across 811 reviews on three platforms, including 117 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
117
Reviews on Google
This office
549
Reviews on Facebook
Business-wide
145
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Powys office, from every platform, shown as written. First names only.
Facebook5/5
FacebookThank you to Been Itkerd for very helpful and professional service. Have had good experience with the Chancellors so far.
5/5
FacebookThanks to Patrick and the chipping Norton team for their help in my property search, very helpful from start to finish!
5/5
FacebookAmy Lyons has been an incredible help and really helped explain the renewal process with me in great depth. Fantastic service.
1/5
FacebookNot great. Cant provide safe secure housing and won’t provide details in order to secure home insurance. I would go with someone else.
Agent replied · 22 February 2025
Hi Henry, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookLove Chancellors as they provided great service and communication! Recently, Lorna Blizard MARLA the senior property manager did great job on our tenancy renewal and have always keeping us updated. We've been in touch with Chancellors a few times before during our two year tenancy and they always send someone right away if anything needed to be fixed. Great job Chancellors and please keep up the good work! :)
5/5
FacebookThank you to Jessica Kendall for a 5 star service - very quick turnaround for required documents. Thank you again.
5/5
GoogleVery proffesional service, thank you
Agent replied · 22 October 2024
Thank you Hugh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookJust want to say what a delight Lauren Green in accounts is to deal with, always a pleasure. Thanks Lauren
5/5
FacebookGreat experience using Chancellors! Steve was a star from beginning to end of my search for a new house! �
5/5
GoogleVery helpful and professional.
Agent replied · 22 October 2024
Hi Pamela, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookThank you Casey Pitkin for your help and support today, tried her best to help and excellent service.
5/5
FacebookWould like to start by thanking Georgina from the high Wycombe branch for being very formal and a great help from day one, working very hard trying to sort and finalise a problem that stubled upon me so close to move day (which)is all sorted so thanks again keep doing what your doing as your doing a brilliant job and a pleasure to meet and deal with
5/5
GooglePolite and professional
Agent replied · 22 October 2024
Thank you for leaving us this great review Russell, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleThis afternoon we viewed a house with Kian. He was very friendly and helpful! He explained the whole process very thoroughly and was happy to answer any questions we had. We would highly recommend. Reuben
5/5
FacebookWe recently sold our flat through Oliver in the Langley branch who was professional and enthusiastic. Hannah in the progression team was fantastic, it's the first time i've sold a property and she was brilliant, I think I would have gone nuts without her help liasing with the buyers and in particular their crap solicitors! Chancellors are pricey but the customer service we had was great.
5/5
FacebookWe received some excellent advice when enquiring about property from the Chipping Norton branch. Patrick was particularly helpful.
5/5
FacebookJoe Worsell is a credit to your team, patient and understanding of our needs, thanks for your help
5/5
FacebookFantastic Service and kept us updated though the whole process. Highly recommended them. Thanks William & the team!!!
5/5
FacebookDealt with Paul Foley who booked an evaluation on my house, very friendly and professional. Great service.
1/5
FacebookAfter agreement termination ( 5 years ) ,we have been charged renewal (? ) fee which would have been paid by July 2016.What ? Now its 2017 year. It was their responsibility to ensure that we receive the invoice by then .We never received it.So,they desided to charge us now. Overall, terrible organisation .Bad experience. Will not recommend this agency to anyone. Best wishes, Aurelija
5/5
FacebookGreat advice! Many thanks to Patrick at the Chipping Norton Branch for being so helpful. Much appreciated.
5/5
FacebookLauren was extremely helpful and polite. She helped enormously to choose our new home. Thanks Lauren. Paul
5/5
FacebookA special thank you to Amy Lyons who was very helpful and professional at all times. ��
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Hay-on-Wye
How many reviews does Chancellors Hay-on-Wye have?
Chancellors's Powys office has 811 reviews across three platforms: 117 on Google, 549 on Facebook (across the whole business), 145 on Trustpilot (across the whole business).
What is Chancellors Hay-on-Wye's rating?
Chancellors Hay-on-Wye is rated 4.4 out of 5 across all 811 reviews, and 4.9 out of 5 on Google from 117 reviews.
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Powys won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Reading won Trusted Agent.
Where is Chancellors's Powys office?
Chancellors Hay-on-Wye, 16a Castle Street, Hay-On-Wye, Hereford, HR3 5DF, Powys, HR3 5DF.
