5/5
FacebookZamir was extremely helpful and showed us around a range of suitable properties. His local knowledge and appreciation of our position made the appointments extremely productive.
Trusted Agent profile · Powys
Chancellors Hay-on-Wye reviews in Powys
★★★★★
811 reviews across 3 platforms
16a Castle Street, Hay-On-Wye, Hereford, HR3 5DF, Powys, HR3 5DF
Chancellors's office in Powys, at 16a Castle Street, is rated 4.4 out of 5 across 811 reviews on three platforms, including 117 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
117
Reviews on Google
This office
549
Reviews on Facebook
Business-wide
145
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Powys office, from every platform, shown as written. First names only.
Facebook5/5
FacebookA massive thanks to Zamir Wheeler from headington branch. Who's been helping use with booking viewing and currently pushing though the purchase of our new home.
5/5
FacebookThanks to Wayne and Tori for all your efforts, keeping me up to date on the sale of my house, especially when l live miles away!
1/5
FacebookThe worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.
5/5
FacebookChancellors Chipping Norton , Thank you so much to Tom Pheachy who has helped me sell my house . He's been very helpful and accommodating.
5/5
FacebookMassive thank you to Katie Ralls who has been super helpful to us at the beginning of our tenancy. Everything done quickly and brilliant communication!
5/5
FacebookI was with Amy Needham at Chancellors in Cowley road. Before that I contacted her by email. She is an amazing state agent, very kind in all moment but also very profesional. She helped me a lot and gave me all the information I needed. I think if wasn't her this day, the result could be very different. You are definitely doing an amazing job! Well done! Thank you very much Amy! ��
5/5
FacebookI have found Richard Alexander of the Alysbury branch 1st class very friendly helpfull and professional. Always has found me great tenants! Thanks Ian Hubbard
5/5
FacebookEmily Marla has been fantastic and really really helpful throughout our tenure with her. She was punctual, caring and made sure we were looked after.
5/5
FacebookVery friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.
5/5
FacebookPaul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.
1/5
FacebookI would be very careful about letting a property through Chancellors. We sadly used them for a year and found them to be of very little help. It appears that they allow tenants to damage your property whilst living there and give you zero support in claiming this money back out of the deposit. They act through a sub company called Thameside management and the staff there are neither knowledgable or helpful.
4/5
GoogleAs a buyer, we found very proactive and diligent attention, particularly from Rocio, who communicated very well around viewings and updates.
Agent replied · 22 October 2024
Hi Ruth, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Facebookjust spoke to Gary at chancellors surbiton and although I won't be selling a property yet I will be using him in the future
5/5
FacebookExcellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!
5/5
FacebookA big thank you to Shannon Harris, our property manager for always being so helpful and friendly and responding quickly and efficiently to emails.
5/5
GoogleA fabulous, efficient and professional service with such friendly and helpful staff. Such a pleasure being a client of theirs!
Agent replied · 22 October 2024
Thank you Alethea for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleAmazing helpful, friendly Rocio goes the extra mile. Will definitely deal with her if I need to rent a property.
Agent replied · 22 October 2024
Thank you for leaving us this great review Nicky, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookWe recently moved with Chancellors and Elizabeth Parris was really professional, helpful and easy to contact. Would definitely recommend her and them.
1/5
FacebookThe worst company, impolite, slow, unorganised and not helpful. Avoid them.
Agent replied · 22 February 2025
Hi Beáta, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookThe service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.
Agent replied · 22 February 2025
Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️
5/5
FacebookThanck you Chancellors...you have a great team,specially Nathan is doing a professional job and i have a good experience with him..well done
5/5
FacebookId like to thank Mary Hughes. Mary has been a excellent help with all my questions and any property problems. Very professional
5/5
GoogleVery helpful young lady at our viewing
Agent replied · 22 October 2024
Thank you Thomas, for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Hay-on-Wye
How many reviews does Chancellors Hay-on-Wye have?
Chancellors's Powys office has 811 reviews across three platforms: 117 on Google, 549 on Facebook (across the whole business), 145 on Trustpilot (across the whole business).
What is Chancellors Hay-on-Wye's rating?
Chancellors Hay-on-Wye is rated 4.4 out of 5 across all 811 reviews, and 4.9 out of 5 on Google from 117 reviews.
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Powys won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Reading won Trusted Agent.
Where is Chancellors's Powys office?
Chancellors Hay-on-Wye, 16a Castle Street, Hay-On-Wye, Hereford, HR3 5DF, Powys, HR3 5DF.
