Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSimon was great, always got back to us immediately, kept us up to date with the move and chased things up.
If he didn't no the answer to our questions he would always find out,and report back to us.
Simon was a very friendly helpful person, and we will recommend him to our friends and family.
Thanks for all your help Simon was a pleasure in dealing with you.
Ian and Sandra.
Ian · 1 January 2023
Agent replied · 31 December 2024
Thank you for leaving a review. Ian, you and Sandra were always lovely to deal with and i hope your mum is now settled in her new home.
★★★★★ 5/5
GoogleI cannot speak more highly of Simon and the team at Northwood’s. From the first meeting with Simon we felt relaxed and completely comfortable that Northwood’s would be selling our property. Once sold there was regular contact and Simon was always happy to help with any questions we had, even if they should have been directed at the solicitor etc. Overall our experience with Northwood was brilliant and we cannot fault them and will definitely be using them in the future if we look to move again.PositiveResponsiveness, Quality, Professionalism, Value
Kirsty · 1 January 2022
Agent replied · 31 December 2024
Thank you for leaving a 5 star review Kirsty. Although there were a few stresses along the way you were always a really positive person to deal with and i wish you both the best with your first home together.
★★★★★ 5/5
GoogleFrom the initial phonecall to begin the process of selling our home to completion Simon and the team were professional throughout.
The pictures and video showed our house to perspective buyers to its true potential and the care and attention to detail was exceptional.
Even on viewings Simon went out of his way to ensure our requests were adhered to especially as my wife is disabled .
Despite a delay in the sale due to chain issues Simon kept us informed and again answered our questions without any fuss.
The team are very friendly and knowledgable nothing it seems is too much trouble.
From personal experience I would highly recommend Northwood if you are considering selling your home / property.PositiveProfessionalism
Phil · 1 January 2022
Agent replied · 31 December 2024
Thank you for your great review and kind comments. You were both a lovely couple to deal and I hope you enjoy life living in your new home.
★★★★★ 5/5
GoogleSimon and his team at Northwood were absolutely brilliant from start to finish with the sale of our house. Simon continually updated us on where we were with the sale and took all the stress out of moving home. Whenever there were holdups Simon was on the case immediately to iron out the problems and make sure things ran smoothly. He continually chased and chased other estate agents making sure our chain of 4 houses progressed.. We cannot thank Northwood enough. I would thoroughly recommend the team at Northwood if you are looking for a friendly and competent Estate Agent.
Tania and RichPositiveProfessionalism
Tania · 1 January 2022
Agent replied · 31 December 2024
Tania and Rich thank you for the brilliant review. You were a lovely couple to deal with and I hope you enjoy your new home.
★★★★★ 5/5
GoogleWe very recently purchased our first home, with Northwood (Portsmouth) acting on behalf of the seller. The whole process was dealt with professionally, but also in a personable manner, with special thanks going to Simon! He provided frequent updates throughout and was always forthcoming in offering unbiased advice. It is clear he also had great communication with the seller, which meant we were able to move ahead with the sale and purchase, both swiftly and smoothly.
Would definitely look at using Northwood should we ever be selling ourselves, or buying again.PositiveResponsiveness, Professionalism
Bryony · 1 January 2022
Agent replied · 31 December 2024
Thank you for the glowing review Bryony, all the best in your first home.
★★★★★ 5/5
GoogleI recently had the very emotional and difficult task of selling our family home after 56 years of ownership by my Parents. I cannot thank Simon Bell enough for his professional, friendly and understanding approach and help during this difficult process with honest views on how to proceed at each stage and for his patience with all my questions along the way! The team at Northwood are always very helpful, friendly and respond very quickly to any questions or concerns etc. that you may have, I now understand how stressful this can be for sellers/buyers but Simon and his team make this as smooth as possible.I would highly recommend Northwood to anyone looking to sell/buy. All the best for the future to Simon and his team. Thankyou.PositiveResponsiveness, Quality, Professionalism, Value
David · 1 January 2022
Agent replied · 31 December 2024
Thank you for leaving such a positive review David. With your parents having lived in their home for such a long time the decision to sell must have been difficult for you and we were happy to help and go through the questions that you had. All the best.
★★★★★ 5/5
GoogleMy partner and I were in the process of trying to sell our house, we had several agents from Portsmouth come round and were recommended to have Simon Bell come and talk to us. From the moment he walked through the door we knew we wanted Northwood to sell our house. He was knowledgeable, professional and a real people person. He listened to what we wanted, our worries and came back with objective solutions. Most importantly he told us what he thought our house was worth!
We decided that Northwood was right for us. During the process of selling, Simon and his colleagues were always updating us and keeping us in the loop. This was important to us as we had heard that many agents were hard to get hold of and just not available when we would need them the most. Each member of staff at Northwood was always approachable and always helpful. If I had to sell a house again they would be the first agent to contact, we had an amazing experience, even when things didn't always go to plan with the move!
Simon always went the extra mile with us, he was chasing our sale and enquiring to keep things moving. He worked seamlessly with our mortgage broker and conveyancing solicitor which made life so much easier for us.
To make things even better, their fee was comparable to other agents in the area. If you're reading this review and wondering if Simon Bell and Northwood are right for you, I'm sure they are! Can't fault them at all.PositiveResponsiveness, Quality, Professionalism, Value
Tom · 1 January 2022
Agent replied · 31 December 2024
Thank you for leaving such a detailed and positive review Tom. I hope you both enjoy your new home and please let us know if we can help with anything in the future.
★★★★★ 5/5
GoogleIt’s been several years since I have rented a property and in these strange and challenging times, I could not have asked for greater support, guidance and professional advice. Northwood have worker over and above to ensure all of my circumstances were considered. They have been helpful, understanding and fair. I truly appreciate the support I have received from the whole team, especially Jenni. I would certainly recommend them to any friends, family and colleagues who are looking to potentially commence in a journey or renting property. A huge thank you to them all.PositiveResponsiveness, Quality, Professionalism, Value
Claire · 1 January 2022
Agent replied · 31 December 2024
Thank you for your 5* review Claire. I will pass your thanks onto Jenni, we hope you are settling into your new home nicely!
★★★★★ 5/5
GoogleNorthwood were brilliant! Simon and the team helped us to find our beautiful home and made the experience as stress free as possible we could contact them at any stage and they would answer any of our questions I would highly recommend them.
Tania · 13 October 2024
Agent replied · 31 December 2024
Tania, thank you for leaving a 5 star review and your lovely comments. All the best in your new home.
★★★★★ 5/5
GoogleWe recently instructed Northwood to sell my mother’s property in Farlington. Once we gave instruction to Simon to go ahead with the sale, a buyer was found within a few days. The whole process was relatively stress-free and the communication from Simon and his team was great with a friendly and efficient service. We wouldn’t hesitate to use them again and would recommend Northwood to anyone thinking of selling their property.
Karen · 1 January 2023
Agent replied · 31 December 2024
Karen, thank you for taking the time to leave a review. You and your mother were a delight to deal with and if there is anything we can help with in the future, please let us know.
★★★★★ 5/5
GoogleWhat a great service by Northwood Portsmouth team, all the amazing staffs have been extremely welcoming and helpful from Samuel to Gillian and Jenny have been amazing set of individuals who pride customers satisfaction with their work. They are your go to team when it comes to accommodation and housing in Portsmouths.
Adebayo · 5 April 2024
Agent replied · 31 December 2024
Thank you for your 5* review Adebayo
★★★★★ 5/5
GoogleFrom the start of our purchase to the end, we would highly recommend Northwoods! Really easy to deal with especially when pushed like we did for our purchase too 🤝 - Big thanks from us. …
Rick · 18 December 2025
★★★★★ 5/5
GoogleNorthwood is fantastic. From the moment I contacted them about the property I wanted to view, the service I received was flawless. I viewed the property the next day and worked with Courtney from that point on. She was incredibly helpful, and the entire process was seamless.
Jayne · 4 July 2024
Agent replied · 31 December 2024
Thank you for your 5* review Jayne, we are pleased to have been able to help.
★★★★★ 5/5
GoogleI found Northwood to be very professional and easy to talk to throughout my dealings with them. Simon, in particular, was extremely helpful and provided me with regular updates throughout the process. The material put on Rightmove was excellent and in my view far surpassed the quality and content of information provided by other agents. I would highly recommend Northwood and would definitely choose them again! Thank you for all your help Northwood. 😊PositiveResponsiveness, Quality, Professionalism, Value
Amy · 1 January 2022
Agent replied · 31 December 2024
Thank you for leaving such a glowing review Amy, we take a pride in the service that we provide and it's good to get such positive feedback.
★★★★★ 1/5
GoogleAwful lettings. Will never go with them again and recommend no-one else does either. They do not get anything done that needs doing around the home despite mentioning it several times during inspections and in emails. Never got to use the garden the whole time we were there. Upstairs had terrible mould and they didn't care. Avoid!!!!!!
Hayley · 10 July 2026
★★★★★ 5/5
GoogleSimon and the team sold a property for me. The service was excellent, the whole process smooth and I was kept up to date every step of the way. Thank you so much to everyone involved!
Luke · 1 December 2024
Agent replied · 31 December 2024
Luke, thank you for taking the time to leave a 5 star review and please let us know if there is anything we can help with in the future.
★★★★★ 5/5
GoogleIt was my first time renting out my property so I felt nervous, Samuel was very proffessional and took me through the process which was easy to understand and was processed promptly. My circumstances changed after 8 months and required my property back, there were items that required fixing in the property which sometime can be expected and I had a call with Gillian to go through these and she promptly fixed these within a couple of days. I was actually recommended Northwood and would recommend them if you are new to this process. Thank you Northwood. EmmaPositiveResponsiveness, Professionalism
Emma · 1 January 2021
Agent replied · 31 December 2024
Thank you Emma. We're glad to hear we continue to be highly recommended.
★★★★★ 5/5
GoogleI used Northwood a few years ago to sell a property and found it a very positive experience. Having recently sold another property with them I am delighted to say the experience has been just as positive.
I believe not all estate agents are equal, and in my opinion Northwood stand out in their area head and shoulders above many others. Simon and his team have been friendly and professional throughout the process.
Simon the sales manager has been particularly memorable, for being accessible, and responding to all my queries in a timely manor, and keeping me informed with up to date developments.
It is often a stressful time when selling a house. I believe at Northwood they do their very best to take as much of the stress out as possible.
I would have no hesitation engaging their services in the future, and would highly recommend them.
I wish them continued success in their field of expertise.
Thank you Northwood.PositiveResponsiveness, Professionalism
Nicky · 1 January 2021
Agent replied · 31 December 2024
Nicky, thank you for leaving such a positive review
★★★★★ 5/5
GoogleThe whole experience today was smooth and very professional. My agent was Emma and she really knew her stuff. She made the viewing very easy and answered all my questions. I highly recommend Northwood and I also highly recommend Emma 👍 …
James · 3 August 2024
Agent replied · 31 December 2024
Thank you for your 5 star review and positive experience with Emma
★★★★★ 5/5
GoogleEmma, recommended Northwood to me to sell my dad’s house. I explained the situation and she answered all my questions and reassured me that my dad’s house will be in good hands and I was impressed with her enthusiasm for her job.
Simon, was dealing with the same and was very helpful and was always available to answer any questions I had and kept the communication good vie emails and phone calls so my sister and I were constantly updated with what was going on.
Katrina and Kelly who were doing the viewings were very professional and when I popped in the office they were very helpful with updates on viewings etc.
Overall a very good experience and the house sold quickly and I would highly recommend.
Andy
Andrew · 23 December 2024
Agent replied · 31 December 2024
Thank you for your 5* review Andrew
★★★★★ 5/5
GoogleWe had a viewing with Emma Reid for a bungalow she was amazing and very helpful,
Would definitely recommend the company very efficient and friendly
Albie · 10 June 2026
Agent replied · 10 October 2026
Thank you for your 5* review
★★★★★ 5/5
GoogleExcellent viewing today with Emma Reid.
She arrived on time, were very professional, and knew the property inside out. Highly recommend Northwood if you’re looking for a stress-free search.
Dean · 10 May 2026
Agent replied · 10 October 2026
Thank you for your 5* review
★★★★★ 5/5
GoogleI would happily recommend Northwood Estate Agents to anyone who is selling a property. My brother and I had to sell our late grandmother's house and Simon was very understanding of the fact we weren't just selling a house, but a much loved family home with many memories attached to it. Simon gave us a realistic valuation and we were very happy with the final sale price. Throughout the whole process Simon was helpful, never pushy and no matter what questions I had, Simon always to the time to answer them. This was the first time we had sold a property and Simon made the whole process very straightforward and as stress free as possible. Thank you to Simon and the team for making the whole process a positive experience.
Lara · 2 January 2020
Agent replied · 31 December 2024
Lara, thank you for leaving such a positive review, and I am pleased we were able to help you through what was probably quite an emotionally stressful time.
★★★★★ 5/5
GoogleNorthwood were very helpful from start to finish, answered every qestion we had and effectively showed us around the property. Jenni was excellent, guiding us through the application process quickly and efficiently! Any concerns were addressed immediately. Very impressed and would recomend Northwood to anyone looking for a new property!
Sam · 1 January 2024
Agent replied · 31 December 2024
Thank you for your positive review Sam.
I will make sure to pass your positive words to Jenni.
All the best from the team at Northwood
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