Trusted Agent profile Β· Portsmouth

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Northwood Portsmouth reviews

β˜…β˜…β˜…β˜…β˜… Excellent

409 reviews across 2 platforms

129 Havant Road, Portsmouth, PO6 2AA

Part of Northwood, see every office.

Northwood's office in Portsmouth, at 129 Havant Road, is rated 4.8 out of 5 across 409 reviews on two platforms, including 387 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.

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4.8 / 5

387

Reviews on Google

This office

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22

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

5/5

Google

Northwood has managed my property for 14 years and everyone involved has always been very professional, knowledgable and helpful. Since I moved away from the Portsmouth area it has been impractical for me to carry out any repairs and Northwood has always kept me well informed and has arranged for any work to be carried out. This has always been done efficiently and at a good price. I would highly recommend Northwwood Portsmouth Ltd.

John Β· 5 April 2024

Agent replied Β· 31 December 2024

Thank you for your 5* review John, we are very pleased to have had such a great landlord for 14 years too!

5/5

Google

I want to extend a heartfelt thank you to the wonderful Courtney. She made every interaction enjoyable and stress-free, all while maintaining a remarkable level of professionalism. Her cheerful attitude and patience were truly appreciated, and she went above and beyond to help us meet our moving deadline. Thank you Courtney 😊 …

Jodie Β· 25 February 2025

Agent replied Β· 14 March 2025

Thank you for your 5* review Jodie. We're very pleased to hear that Courtney made the rental process as easy as possible for you.

5/5

Google

Big thanks to Somon and his team throughout our sale. Helpful from start to finish on a difficult sale and really appreciate their efforts. Many thanks John

John Β· 25 November 2025

Agent replied Β· 7 February 2025

John, thank you for leaving us a 5 star review. It was a pleasure helping you sell the property that you bought through us previously. If we can help with anything in the future, please get in touch.

5/5

Google

Our experience with Northwood Portsmouth has been nothing but excellent. We were looking for a property to rent (our first time) and Jenni Gibbon was a great help from start to finish. From the moment we went for the viewing to the day we received the keys Jenni was extremely helpful and quick to respond with any questions we had. We would 100% recommend both Jenni snd Northwood if you’re looking to start your renting journey!

Paige Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you for your 5* review Paige. I will be sure to pass your kind words onto Jenni. All the best from the team at Northwood

5/5

Google

Had a viewing with Emma last week, although the property wasn’t to my liking Emma was very helpful and knowledgeable, I’ve never had such a positive experience with a house I didn’t like and it’s all thanks to Emma, very polite cheerful lady! She has recommended other properties you have so I’ll be looking forward to Emma showing time them in the coming weeks, but she is a true credit to Northwood and I wouldn’t want to work with anyone else within the company.

Rosie Β· 3 April 2025

5/5

Google

I’m now in my flat shown to me by the fantastic Emma and I’ve had a couple of issues with plumbing and parking which are being sorted by the Super efficient Anita. I’d just like to say thank you to the staff at Northwood for making this a smooth transition for me. X

Stacey Β· 10 May 2026

Agent replied Β· 10 October 2026

Thank you for your 5* review

5/5

Google

We dealt with Emma and she was brilliant. On time, knowledgeable, kind, understanding, friendly and so helpful. It was a pleasure to deal with her. Not all estate agents are like her!!

Natalie Β· 13 September 2025

Agent replied Β· 28 October 2025

Thank you for your 5* review.

5/5

Google

I had a two viewings on Thursday with Emma Reid. She was there to welcome me and giving me a tour through both the lovely properties I was asking for. She was very friendly bursting with positive attitude and has shown knowledge and professionalism, which I truly appreciate. Thank you again.

Miroslava Β· 10 May 2026

Agent replied Β· 10 October 2026

Thank you for your 5* review

5/5

Google

We have been renting a property with Northwood for about a year and a half, and they have consistently been a pleasure to deal with. Anita and Gillian have been incredibly helpful to us, especially throughout the last few months. We have had countless maintenance issues arise: boilers breaking, hot water loss, building related issues. Despite this, they have always endeavoured to get them all sorted ASAP. Equally, a mention for Emma who was an absolute joy to have visit our flat for a property inspection. She was lovely and I felt as though she truly cared about things that were happening in our flat. I’ve never had such great service from an estate agency before, and Northwood Portsmouth are at an exceptional standard compared to the rest which we have experienced in the local area.

Jack Β· 11 February 2025

5/5

Google

Anita is lovely :) she fixed our oven when we couldn't find the switch!

Jamie Β· 19 September 2026

5/5

Google

Simon marketed our property 5 years on from when we purchased it from him. After two days with two viewings and two offers he managed to secure a really strong price for our house. Thank you Simon for a fantastic job.

Nick Β· 10 March 2026

5/5

Google

Moving home is a complex process which requires handling by the best professionals in their field. Simon has been amazing with my property sale. Losing my first buyer, was met with swift action to re-market the property, whilst maintaining transparency to others in our small chain. Complexities of our then buyers lender requirements were at times challenging, however Simon's no nonsense, pragmatic, common sense approach assisted with understanding their necessity. Simon has been delightful to deal with; professional, polished, polite and most importantly honest. I would have absolutely no hesitation in recommending the team at Northwood, they've been simply amazing, thank you, it's extremely appreciated.

Stephanie Β· 28 January 2025

5/5

Google

I used Northwood Portsmouth to management my rental property over 10 years. During this period they provided a professional service throughout. Also when it was time to sell the property they worked tirelessly with solicitors to over come a protracted lease agreement. Great service and I would highly recommend.

Ben Β· 5 January 2025

Agent replied Β· 14 March 2025

Thank you for your 5* review Ben.

5/5

Google

We have dealt with Northwood for our last two moves, a purchase in 2018 and a sale in 2023. Simon and the team were exemplary on both occasions, helping us to navigate a complicated chain and many bumps along the way. We often recommend Northwood to friends and wouldn't hesitate to use them in future. A highly professional and friendly team who put our minds at ease throughout the process.

David Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you for leaving such a positive review David and it was brilliant dealing with you both again. I wish your family all the best in your new home and we will be here to help with anything in the future.

5/5

Google

I had a great experience today with Emma Reid at Northwood Portsmouth. She was so polite, patient and considerate. I will recommend Northwood at any day anytime. Emma,thank you so much for all your effort. I am really a happy client.

Naomi Β· 11 March 2025

Agent replied Β· 14 March 2025

Thank you for your review Naomi. We're very pleased to hear of your positive experience with Emma.

5/5

Google

I have rented with Northwood Portsmouth (Drayton) for the last 6 years and have nothing but positive things to say and would highly recommend Northwood to anyone. I Would like to mention one of your employees Emma Reid who i cant praise enough, nothing is too much trouble and any issues/problems are resolved in no time at all, shes a credit to the company.

Marc Β· 6 March 2024

Agent replied Β· 31 December 2024

Thank you for your 5* review Marc.

5/5

Google

Would just like to say a huge thank you to Simon and his team. Sales dealt with both the sale of my old property and my new purchase and I really couldn’t be more pleased with the service and good advice I received. I felt like I was in very capable hands, always kept up to date via Simons communication with my solicitors and a bonus of a friendly helpful word every now and then when things felt a little stressful. Thank you Northwood, I will definitely use you again.

Janine Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you for leaving such a positive review Janine, moving home can be a little stressful at times but we are always here to help. All the best in your new home.

5/5

Google

My second time renting with Northwood and so happy to see they are just as helpful and lovely to rent with as the first. Jenni was always on hand with any questions even if they seemed silly and maintains a very friendly yet professional manner. I had an issue with the property so sent an email and got a call from Anita within minutes with a solution. Really excellent agents that I feel safe and secure renting from- would highly recommend😊

Zoey Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you for your review Zoey. We're glad to hear that you have had a positive experience of renting over the years. I will make sure Jenni and Anita hear of your praise. All the best from the Team at Northwood

5/5

Google

We just bought our first house and Northwood were amazing. Thank you Simon for all the help, going above and beyond at all times!

Tyler Β· 17 September 2025

Agent replied Β· 28 October 2025

Thank you for leaving a 5 star review. You are such a lovely couple and i hope life is going well in your first home together.

5/5

Google

Emma did my inspection today. She was so helpful in coming and visiting me first due to my own time constraints. As always, Emma was chatty, funny and friendly - which is uncommon when letting someone into your home to inspect!

Jessica Β· 13 February 2025

Agent replied Β· 14 March 2025

Thank you for your 5* review Jessica.

5/5

Google

Northwood have recently helped us to sell our house. Simon managed the sale and we found him to be extremely hardworking, patient and supportive. The sale took longer than expected, but Simon was always at the other end of the phone or an email to offer reassurance and some of his dry sense of humour! We would recommend Northwood to anyone selling a property!

Anna Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you for leaving a 5 star review Anna and thank you for the positive comments. Although it was a slower process you were lovely to deal with and Stasi has asked me to pass on her regards as you were always a great landlord. All the best for the future.

5/5

Google

Emma Reid was lovely, and very helpful.

Holly Β· 10 September 2026

5/5

Google

First time renting with northlands and What a lovely lettings agency!. The staff truly made my rental experience so much easier then I have previously experienced with other letting agents. The communication is great and they respond to emails ect very promptly something I never had previously at other agencies. Anita is brilliant and so friendly and helpful.

Char Β· 5 April 2024

Agent replied Β· 31 December 2024

Thank you for sharing your positive experience, we're happy to hear that we were able to make it much easier this time for you. I will pass your kind words to Anita. Many thanks from the team at Northwood.

5/5

Google

My agent was Emma reid and this is my first time renting so I was feeling anxious on viewing the flat I am hoping to live in. Emma helped to dispel my concern and took the time to give me a lot of advice and info regarding my situation which i really appreciate as it helped calm my nerves and plan ahead.

JayK Β· 5 November 2025

Agent replied Β· 17 November 2025

Thank you for your 5* review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood Portsmouth

How many reviews does Northwood Portsmouth have?

Northwood's Portsmouth office has 409 reviews across two platforms: 387 on Google, 22 on allAgents.

What is Northwood Portsmouth's rating?

Northwood Portsmouth is rated 4.8 out of 5 across all 409 reviews, and 4.8 out of 5 on Google from 387 reviews.

Has Northwood won any awards?

Yes. In The Trusted Agent 2026 awards: Northwood, Portsmouth won Gold; Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Bristol won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.

Where is Northwood's Portsmouth office?

Northwood Portsmouth, 129 Havant Road, Portsmouth, PO6 2AA.

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