5/5
Really friendly Team, nothing is too much trouble - Paula was extremely helpful throughout and was responsive to all queries and issues. Happy to have found our new home through Angelwoods! βΊ
Trusted Agent profile Β· Pontypool
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322 reviews across 2 platforms
Suite 2, Portland Buildings, Commercial St, Pontypool, NP4 6JS
Angelwoods's office in Pontypool, at Suite 2, is rated 4.8 out of 5 across 322 reviews on two platforms, including 309 Google reviews rated 4.8.
Every review we hold for the Pontypool office, from every platform, shown as written. First names only.
5/5
Really friendly Team, nothing is too much trouble - Paula was extremely helpful throughout and was responsive to all queries and issues. Happy to have found our new home through Angelwoods! βΊ
5/5
Fantastic service from Paula Harris and the team at Angelwoods Residential! Paula is extremely efficient and highly communicative with excellent advice and follow up. A pleasure to deal with, polite, friendly and professional, highly recommend!
5/5
I have rented through Angelwoods Residential, letting agents around pontypool area. Particularly, I appreciate the work of Stacey who scheduled viewing for both renting and buying.. She managed the paperwork very well and I appreciate the her efforts to present my application to the landlord. In-short she is very professional and friendly.
5/5
Thank you Paula for all your help selling the property for me. You went above and beyond to help. The best estate agent I have ever had the pleasure of dealing with. Thanks again.
5/5
Paula was the person that was my contact at Angelwoods in the purchase process of my house. Paula was very professional, courteous and very helpful and supportive throughout the process.PositiveResponsiveness, Quality, Professionalism
5/5
Absolutely fantastic firm, especially Karon. Who has been incredibly supportive through this whole process, aswell as being prompt to respond and help. Great estate agents, great team, great results.PositiveResponsiveness, Quality, Professionalism, Value
5/5
As a fellow estate agent I chose Angelwoods to sell a home that I didn't have time to sell myself. I needed to have trust in an agent from the get go and I got that. Jay did the initial appraisal and i was completely hands off which is what I wanted being time poor. I knew the photos would be good because he's pinched some ideas from me π Sorry Jay!! Being in the same industry I know that communication is a major bug bear of clients and here I was kept up to date on progress by Paula and she was helpful all the way through the process. If you're looking for a great agent then look at Mr and Mrs Clarke South Wales (shameless plug, sorry) first then give these guys a shout. Thank you so much for all your help...PositiveProfessionalism, Value
5/5
Excellent service from start to finish. Paula was my contact at Angelwoods and was very helpful. Paula kept me updated and answered all my questions quickly and professionally, would definitely use Angelwoods again.
5/5
Angelwoods go above and beyond for me every time, had a leak in the bathroom in my flat and they dealt with everything, Sarah just got on with it., checking costs etc but just managed the whole thing. Very friendly too which really helps. Tenant loves them which is really important Thanks everyone, would recommend you time and time again
Thank you so much Amanda for your lovely words. We love recommendation, best form of introduction ππthank you so much
5/5
We have just bought a property through Angelwoods, we were really happy with the service Paula kept us up to date along the way and was always happy to answer our questions.
5/5
I totally recommend Angelwoods as they are the top quality team. Knowledgable and friendly Jay and the others are always on hand to offer advice and answer questions, plus rectify problems, such putting my former address on the housing market immediately after the sale had fallen through. Because Of their proactivity and professional customer engagement I had my house resold within 5 days. Next time I sell a house I would not waste time turning to other estate agents as Angelwoods will be my only choice of house salespeople.
5/5
What a great team
What an amazing team, personal support, excellent communication. Easy to get hold of, with you every step of the way selling a property is stressful, but this team takes the stress out of it. Excellent customer service. Paula and Josh are amazing so supportive and caring. Thank you so much for all your help and support and making things so easy for us
5/5
Angelwoods were very good when they agents for the sale of our home. They managed the process well and were efficient and prompt. A typical review you might say but Angelwoods were so much more because people make a company. All the staff were friendly, took time to know you and were so keen to help. You could ask them any question and even if it was nothing that was their responsibility, they more than happy to go away and find the answer and quick to pass it on. It was usually quicker to ask them than anyone else. Selling through them was like having a trusted friend to help you through the confusion and always with your best interest at heart.
5/5
We cannot speak highly enough of the whole team at Angelwoods! From Jay who took the most professional home photographs we have ever seen to Paula who couldn't have possibly done anymore to help us when our very complicated chain came very close to falling apart. The whole team went above and beyond, both Paula and Stacey have contacted us outside of office hours when we needed to speak to them. We would never use or recommend anyone else. A fantastic team of lovely people!
5/5
We were unsure if we should use an agent or use an online service for the sale of our home. After meeting with Jay at Angelwoods, we quickly realised the benefits of working the team. We were lucky enough to then find a home to buy, via them and moved forward with our Sale and Purchase via Angelwoods. I can not recommend them enough. Stacey, Paula Jay and all the team were with us every step of the way, working with us, solicitors and linking us all together where required. The whole team are friendly, professional and always available for contact making the whole process of selling and buying as stress free as possible. Thank you Angelwoods
5/5
Paula was very helpful throughout the process and helped with any questions we had . Also kept us updated with the progress up to completion. Would recommend again !PositiveResponsiveness, Professionalism
5/5
Paula looked after my purchase and she has been very professional and responsive. She is great on her job and I couldnβt expect more. Thanks Paula Antonio CampoPositiveResponsiveness, Quality, Professionalism
5/5
We had a lovely experience selling our home through angelwoods. Paula has been an absolute angel through it all and we canβt thank the team enough. Highly recommend 10/10PositiveResponsiveness, Professionalism
5/5
Fab team at Angelwoods from the appraisel to the completion. would thoroughly recommend especially Paul.
5/5
Handled the sale of our house extremely well. A personal touch. A special thanks to Paula , Jay and their team who made the sale go very smoothly and quickly.
5/5
Angelwoods helped me purchase my first home. Very helpful and easy to contact for anything. Highly recommend Paula from angelwoods. Super friendly and delivers great service
5/5
Angelwoods have been amazing at helping us move into our first home. Paula has been fantastic at communication and made the process super smooth. Thanks a lot - highly recommend!
5/5
Amazing estate agents, they all show they care and itβs more of a personal estate agent and do everything they can for you. I couldnβt recommend them enough. They are professional and respond so quickly. Canβt thank them enough for what they do. Great team ! Thankyou all :) Kelly and DanPositiveResponsiveness, Quality, Professionalism, Value
What can we say? You have become a client who we hope will stay in touch long after the house completes. What a lovely lady.
5/5
The staff here are fantastic, helpful and always happy. Great properties to rent or buy. You get a great welcome soon as you enter and never feel rushed into anything. I rent through angelwoods and the few things i needed help with were delt with swift and to a high standard. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
I have to say, they are friendly bunch. Thanks Steve ππ β¦
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Angelwoods's Pontypool office has 322 reviews across two platforms: 309 on Google, 13 on Trustpilot.
Angelwoods Pontypool is rated 4.8 out of 5 across all 322 reviews, and 4.8 out of 5 on Google from 309 reviews.
Angelwoods Pontypool, Suite 2, Portland Buildings, Commercial St, Pontypool, NP4 6JS.