5/5
GoogleExactly what you need from an agents. No issues and very helpful. Selling my house was an easy process, handled well. There were a few delays and snags caused by buyers but communication was excellent.
Trusted Agent profile · Pontypool
Angelwoods Pontypool reviews
★★★★★
322 reviews across 2 platforms
Suite 2, Portland Buildings, Commercial St, Pontypool, NP4 6JS
Angelwoods's office in Pontypool, at Suite 2, is rated 4.8 out of 5 across 322 reviews on two platforms, including 309 Google reviews rated 4.8.
Reviews
Every review we hold for the Pontypool office, from every platform, shown as written. First names only.
Google5/5
GoogleAngelwoods are a terrific company to work with. They’re always so polite and friendly but also professional. They treat you as if they’ve known you for years but still adhere to being professional. Whenever I’ve had any issues they’ve been on it straight away and get back to me very quickly too! I’m so pleased to have found these as a letting agents and to be renting with them. Honestly a credit to the letting industry!PositiveResponsiveness, Professionalism
Agent replied · 8 June 2023
Hi Sinead, Thank you for the lovely feedback, we do appreciate the time taken to do so. The lovely team will be made aware and thanks once again.
5/5
GoogleThanks to all the staff at Angelwoods for their help with the sale of our late fathers property, it’s wasn’t quite straightforward and turned out to be a lengthy process but they were there throughout with support and information when needed . Thanks to Paula and all at the branch.. Simon HernPositiveResponsiveness, Professionalism
5/5
GoogleI've recently rented a property from angelwoods. I dealt with karon who has made the whole moving process so easy and comfortable. From working on her days off, to comforting me through a difficult and stressful time. I couldn't be any more greatful for all her hardwork. Within hours of needing paperwork karon had it all done. Very professional and very reliable. Thank you again karon for all your help. You have been amazing xPositiveProfessionalism
Agent replied · 8 June 2023
Thank you so much for your lovely feedback. We wish you all the very best in your bee home.
5/5
GoogleWould highly recommend Angelwoods to anyone wanting to sell their house. Jay who came to do the viewings was such a lovely bloke and very professional at what he does, also Paula who contacted me on a regular basis with an update of how things were progressing. Nothing was too much trouble for her and was always there to help me with any questions or queries. Thank you all so much for your help in the sale of my property!!!! :)
5/5
TrustpilotThank you
Can't thank Paula, Stacey and the team enough for all their hard work, kind words and support. Totally professional team. I couldn't have asked them for more. Thank you so much.
5/5
GoogleFrom the start of putting our house up for sale Jay and Paula been amazing. Through the sale of our house they have been constant 5 star customer care. I can not recommend this estate agents enough. …
5/5
GoogleWe enjoyed an amazing experience with the team here. From contacting them to getting our home on the market was less than 48 hours. The house viewings were handled professionally with plenty of notice given. We appreciated the professional and friendly service of Jay and Stacey who could not have done more for us. They stayed in touch even in evenings and weekends which was a welcome assurance. Moving home is a very stressful experience even at the best of times but the team here in Cwmbran helped to make it a much less worrying time, thank you guys 👍👍
Agent replied · 8 June 2023
Thank you so much Andrew, you were wonderful to deal with. We hope you’ve settled into your new home across the water.
5/5
GoogleThe team at angelwoods were fantastic (especially Paula who spent a huge amount of time chasing slow solicitors). Would 100% recommend.
Agent replied · 8 June 2023
Thank you for your lovely comments, Paula will be so thrilled and this feedback does go a long way in house as we use all reviews for staff appraisals.
5/5
GoogleGreat service, advice and knowledge from all the team working at Pontypool Angelwoods. Particular thanks to Paula and Stacey for being friendly and professional at all times.
5/5
GoogleImpressive 3d walk round photography by Jay, excellent advertisement shared regularly featuring on social media. Communication was impeccable with timings, regular updates and emailed reports on prospects views and impressions all via Anglewoods efficient and very friendly team - hats off to Paula, team hub communicator! (So pleased I have recommended my son use Angelwoods on his impending sale). Yes would recommend!
5/5
GoogleWhat can I say that hasn't allready been said in previous reviews?!! OUTSTANDING. I have been dealing with the lovely Stacey for just over a week now... and I can honestly say that Stacey and her customer service skills are the best I've experienced. She's very responsive, informative, helpful, and just a friendly voice on the end of a phone Stacey has kept me in the loop with everything. Were happy to be a new tenant of yours! Excellent service.. HUGE thanks to you all.. but Stacey you've been a breath of fresh air! Thanks so much
5/5
GooglePaula was a huge help. She helped insure that we were updated all the time and never failed to keep us in the loop. She was amazing!
5/5
GoogleWe completed on a house sold by Angelwoods a week ago. Paula was our main contact point and she has been very helpful, nice and understanding in these difficult times due to Covid. Paula and Stacy have both been professional and responsive. We would recommend their services!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAngelwoods recently dealt with the sale of my Mums house ,they were very professional and helpful from start to finish especially Jay and Paula thank you for everything.
5/5
GoogleThank you Paula for making what was an immensely stressful time in my life so much easier. You explained everything so I could understand and I never felt I was bothering you with my tireless questions. Your responses were quick and I can’t thank you and the team enough.
5/5
GoogleOn behalf of HAAT Properties - Great service, A big thank you to Paula and Stacey for their professionalism and speed of response. Great work guys
5/5
GoogleThe help and attention to detail shown by Paula was second to none. Our move was made simple thanks to the professionalism of Paula and Angelwoods.
5/5
GooglePaula and Jay were very friendly and accommodating throughout. Also, very quick and efficient communicating with us. Would highly recommend, thanks again
5/5
GoogleAngelwoods acted for the vendors of a property I purchased. Paula was very responsive and kept me updated throughout the process. They had kept us updated of properties that we're inline with what my wife and I wanted and inevitably we purchased one recommend to us.PositiveResponsiveness, Professionalism
5/5
GooglePaula has been amazing, helping and supporting us through our difficult sales process. She was there to give us advise and keeping us updated throughout the whole time. Lovely gesture when we picked up our keys giving us our first new home card. Thank you so much.PositiveProfessionalism
5/5
GoogleWe had a great experience with Angelwoods, they reacted quickly on a request to get us on the market in a matter of days and the communication from Paula and the team was excellent throughout, it made for a stress free sale and exchange. Thank you!PositiveResponsiveness
5/5
GoogleAngelwoods is a very apt name for the business as it's ran by absolute angels. Nothing is too much trouble, Karon made everything simple and easy, which was particularly comforting as I was absolutely clueless due to not going through this sort of process before. Would rate 10 stars if I could. Highly recommend.
5/5
GoogleVery happy with the service Paula was great and extremely helpful Would definitely recommend Angelwoods!
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