Trusted Agent profile · Pontypool
★★★★★
322 reviews across 2 platforms
Suite 2, Portland Buildings, Commercial St, Pontypool, NP4 6JS
Angelwoods's office in Pontypool, at Suite 2, is rated 4.8 out of 5 across 322 reviews on two platforms, including 309 Google reviews rated 4.8.
Every review we hold for the Pontypool office, from every platform, shown as written. First names only.
5/5
GooglePaula from angelwoods has been absolutely amazing throughout the process. We had a particularly difficult and complicated relationship with the vendor and quite honestly without Paula’s help and hard work I don’t think the sale/purchase would have gone through. Thank you so much Paula xx
5/5
GoogleStacey was professional and she was patient. She dealt with every question I had promptly. I am a happy customer
5/5
GoogleBrilliant service every time - highly recommend for letting your property! Recently Paula has been amazing and super helpful!
Thank you for your review Robin, We really do appreciate your comments and Paula will be made aware of your kind words.
5/5
GoogleHaving both bought and sold a property through Angelwoods I cannot recommend them highly enough. We had some challenges during the selling process, and I don't think that the sale would have happened without Paula's hard work. She and the team always remained upbeat and professional throughout, and went above and beyond to get us to completion. I'd highly recommend Angelwoods to anyone buying or selling in the Cwmbran area.
5/5
GoogleStacey was professional and she was patient. She dealt with every question I had promptly. I am a happy customer
1/5
GoogleAnglewoods are a waste of time and a bunch of Liars as I applied for a viewing on a property they had advertised they said they would phone me when there was viewings then I find out the property had gone through Google no one contacted me from Anglewoods I am so dissatisfied and will never use this agent again so disappointed as wellNegativeResponsiveness, Professionalism
Hi Lee, I am so very sorry that you weren’t called on this property. Could you email info@angelwoods.co.uk with the property address? We would very much like to rectify this for you. This is clearly a genuine oversight, still very frustrating for you, so we would like to rectify this the best we can. We would love to show you the usual standard of service we expect for our clients. Look forward to hearing from you soon 😁😁
5/5
GoogleWhat a team! Jay and his team are fantastic. They go way beyond what is expected of them. Best estate agent by far. So helpful. Jay is a breath of fresh air and boy does he know his stuff. The whole team are polite, happy and will go that extra mile for you. Brilliant!
5/5
GoogleWe've dealt with Angelwoods when we were renting and then again when we bought our first house. It felt logical to go with them when we sold our house. Massive shout-out to Paula who helped us when we bought the house and sold it, she was amazing! So nice and helpful during the entire process!
5/5
GoogleThank you so much to Paula and the team at Angelwoods. Paula in particular has been extremely helpful, keeping in contact regularly, returning any calls promptly and sorting things out. I would recommend Paula and Angelwoods as they are extremely professional and helpful
5/5
GoogleThank you Paula for being, so helpful,and always answering my queries. You were effient. Thank you also to Jay for listing my house, it's a Great feeling "SOLD" MANY thank you,s, untill next time MERRY CHRISTMAS TO YOU ALL🏡🎅🍾🥂PositiveResponsiveness, Professionalism
5/5
GooglePaula was extremely helpful in a very complex purchase I was making. Kept me informed every step of the way and ensured she constantly checked in with the progress on my behalf. Would definitely use again and recommend to others!PositiveProfessionalism
5/5
GoogleExcellent service and really helpful lovely team. Thanks for your support and I will always return
5/5
GoogleIf you are looking for courteous, humorous, hard-working, decent and impeccably honest Estate Agency services, look no further! We were bowled over by Angelwoods' efforts to help us look for a lovely, bright, forever home in our retirement, and we could not have asked for more human and personal service! THANK YOU Angelwoods, for helping us into our own paradise!PositiveResponsiveness, Quality, Professionalism, Value
Hi Gea, I'm thrilled to read such a lovely review, we pride ourselves on our personal service. We feel everyone should be treated exactly how we would expect to be treated. Thanks for taking the time and feeding your thoughts back to us.
5/5
GooglePaula, Stacey and all the staff at Angelwoods were superb throughout our sale and purchase process. Always very helpful and great communication. They made a stressful process almost stress free. I couldn't recommend them higher for both buying and selling. Absolute 5* service from Paula.
5/5
GooglePaula was an excellent coordinator between the parties involved. She gets a five star rating from me.
5/5
GoogleMassive shout out to Paula Harris who was absolutely amazing while buying our first home. She was always on the end of the phone when we needed her, thanks to her she made the whole process less stressful. Thank you paula
5/5
GoogleImpressed with the professional way in which Anglewoods have taken on the management of our two new rental properties and the prompt way they have found suitable tenants. Great communication throughout. Shout out to Jay and Karon for their personal contributions.
5/5
GoogleWould like to say how good these were especially Karon She worked really hard with us to get a property. Every obstacle we hit Karon helped us get over them. She is a brilliant asset to the company.PositiveQuality, Professionalism
5/5
GoogleI purchased my home through Angelwoods and the experience was fantastic. Paula was extremely helpful and always there to assist me.
5/5
GoogleBig thanks to Paula and the team at Angelwoods for all their hard work throughout the sale of my property. Always relaying feedback and keeping me up to date. Very helpful. Highly recommend. Thanks Angelwoods.
5/5
GoogleVery helpful team in Pontypool, simply could not do enough for me. I've had a few dealings with estate agents over the years but these guys stand ten feet above the rest. Special thanks to Paula and Jay especially.
5/5
GoogleAll I can say is, if your buying or selling go to anglewoods. The whole team are amazing, Paula and Stacy we're straight back to us if we had a query and nothing was to much trouble for them. 10 out 10.
1/5
GoogleI have been with angelwoods for 8 years as a landlord. I would advise any landlord or tenant not to use them. The only reason I stayed with them so long was because It would have cost me money to leave them. They allow tenants to damage your property and still give the tenants their bond back, irrespective of how much evidence is collected. They are truly unprofessional in every aspect. When you have any issues with tenants they pass the issue around the office. They have even missed out months of rental payment . I have another property with sage. Far more professional. So I repeat do not use them. I wouldn't even give them 1 star. Using angelwoods wasTruly a bad experience, and a wrong choice of agen.t
5/5
GoogleHad a short but lovely experience renting from angelwoods, would personally like to thank Karon she helped me alot and was very responsive if I had any questions or needed anything from the landlord. Would highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Angelwoods's Pontypool office has 322 reviews across two platforms: 309 on Google, 13 on Trustpilot.
Angelwoods Pontypool is rated 4.8 out of 5 across all 322 reviews, and 4.8 out of 5 on Google from 309 reviews.
Angelwoods Pontypool, Suite 2, Portland Buildings, Commercial St, Pontypool, NP4 6JS.
