Trusted Agent profile · Pontypool
★★★★★
322 reviews across 2 platforms
Suite 2, Portland Buildings, Commercial St, Pontypool, NP4 6JS
Angelwoods's office in Pontypool, at Suite 2, is rated 4.8 out of 5 across 322 reviews on two platforms, including 309 Google reviews rated 4.8.
Every review we hold for the Pontypool office, from every platform, shown as written. First names only.
5/5
GoogleWe have recently put our property up for rental through Angelwoods. Karon was especially helpful getting everything set up. We live many miles away from our property but we feel our property is in good safe hands. Everything ran very smoothly and efficiently when it came to sorting everything that needed to be done in order to get our first tenant in . Thank you again!!
5/5
GoogleWell what can I say. Although we aren’t purchasing a home with Angelwoods Paula has been absolutely fantastic. Nothing has been too much work for her and she’s ensured that every property we’ve wanted to view we have. She’s professional and friendly and all around has a fantastic work ethic/ personality. Thank you Paula!!.
5/5
GoogleI want to say a massive thank you to Paula and all the the at Angelwoods! They were so helpful and professional and made the moving experience a little less stressful!! Paula couldn't have done more to help whenever she could and we are really greatful!! If only all estate agents were like Paula and the Angelwoods team!! I cannot recommend them highly enough!!
5/5
GoogleI'm a private landlord and have used Angelwoods as my letting agent for a number of years. In all of that time, they have provided a top class service. They are very responsive to tenants' needs and if there is ever any problem with a property they can resolve it quickly, with good quality tradespeople and at a very reasonable cost. The whole team, including Jay, Paula, Karon and Stacey are very friendly and I am always confident that I am being looked after very well. It's a pleasure to do business with them!
Hi Mark, How lovely to hear, I will be sure to make sure the team is made aware of your review. Thank you for taking the time to leave feedback, it helps us greatly in our progression. Thank you 😊
5/5
GoogleHas been great dealing with both Jay and Karon. Tenanats were found within a week of the initial viewing and very smooth process. Would recommend to other Landlords and will definitely be using again. Great service overall 10/10.
Hi Jacob, Thank you for your kind words, we realise it was a difficult journey for you through no fault of your own but we worked together and the end result was super 👏🏻👏🏻Thank you again for taking the time to acknowledge individuals, it does get noticed, here’s to the next one😁
5/5
GooglePaula is an absolute credit to the company, she is super friendly and professional. Paula provides regular updates throughout the sale process without prompting which is a bonus. Can’t thank Paula and Angelwoods enough.
5/5
GoogleI would like to thank Jay and his team for an excellent experience. My house sold in one day thanks to the professional photographs and excellent customer service. The whole process of selling my property was quick, easy and the team especially Paula were a delight to work with. I would recommend these estate agents to anyone looking to sell quick for a reasonable price.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWould highly recommend Anglewoods estate agents. Paula, was absolutely brilliant. She is very professional, quick responding, and any issues were promptly dealt with. Nothing was too much trouble. Paula took the stress out of selling our home.
5/5
GoogleAngelwoods sold me my flat. They were very friendly and helpful during my purchase. Any questions I had were promptly answered via email especially from Paula who was very knowledgeable. I would recommend Angelwoods definitely.
5/5
GoogleWould highly recommend Angelwoods to everybody looking to rent and specifically Karon. Karon went absolutely above and beyond, from the initial viewing to signing the tenancy agreement and we couldn’t be more thankful. The whole process from start to finish was extremely clear and well communicated, myself and my partner couldn’t be happier. Thank you both Angelwoods and Karon!! ⭐️⭐️⭐️⭐️⭐️
5/5
GoogleAngelwoods have been fantastic throughout during my rental process in pontypool.Especially Ms.Stacey was very helpful, friendly and responsive to all emails.She make the paper works so fast .Thank you to the entire team for support.highly recommended
5/5
GoogleWhat a company!!! We've been searching for a house for 6 years so have dealt with so many Estate Agents..... it's safe to say that Angelwoods is the best by far. All the staff have been amazing throughout ... especially Paula!!!! She made our first purchase so simple and easy. Thanks a million to all of you.... completely recommend!!!
5/5
GooglePaula and the team supported us every step of the way through our property sale. We highly recommend their service and will happily use them again in our next move.
5/5
GoogleI dealt with Paula at angelwoods estate agents, professional all the way through the sale of the house, couldn’t have been more helpful and gave that personal touch to help where she could. Highly recommended.
5/5
GoogleCan’t thank Paula and the team when they sold my mums house nothing to much trouble for Paula and communication was fantastic during the completion and the move would highly recommend thanks again richard and sue phillips
5/5
GoogleFrom our first meeting with Jay to value our property, all the way through to completion, everyone at Angelwoods made our experience completely stress free and easy. Nothing was too much trouble and the girls in the office, especially Paula, Karon and Stacey, went above and beyond to help us. We would highly recommend Angelwoods to anyone!
5/5
GoogleAngelwoods have sold several properties for me over the last few years, couple of them properties were BTL that they managed for me. When I decided to sell them they managed to find other investors to buy them with the tenants in situ, so I had no loss of revenue up until completion. I was also kept informed throughout process of sale. I've also just recently had completion of sale on my own residential property that Angelwoods sold for me. Can't fault them, very good service from them.
Thank you so much for your lovely comments Dan. It’s great to get such lovely feedback, thank you so much.
5/5
GoogleI really can't fault angelwoods, we are currently selling our house with them and they have been nothing but fantastic. Its an incredibly busy time for estate agents at the moment but they are always available, someone always answers the phone and gets back to you when they say they will without chasing. I highly recommend them! We have been dealing with a large number of estate agents and none of them compare. There match service also helps us in finding our new home!
To take the time to leave such lovely comments after your general experiences with other companies was so low is truly appreciated. We did try incredibly hard after the first lock down to ensure all service stayed as normal and as high end as possible in an incredibly busy time. Thank you so much for recognising that.
5/5
GoogleReally pleased with Angelwoods service and particularly with Paula who helped so much. The estimated sales price was confidently predicted, was the highest received from across 5 Estate Agents inspections, was closely matched by the buyer …
5/5
GoogleCan highly recommend Angelwoods. Paula was extremely friendly and supported us all the way through and made the whole process so much easier. Thank you 😊 …
5/5
GoogleExactly what you need from an agents. No issues and very helpful. Selling my house was an easy process, handled well. There were a few delays and snags caused by buyers but communication was excellent.
5/5
GoogleGreat service received from all but in particular Paula who went above and beyond to ensure things were running smoothly. Can't recommend highly enough.
Thank you Morgan, Paula will so be so pleased with your comments. Have a wonderful summer in your new home.
5/5
GoogleAngelwoods are a terrific company to work with. They’re always so polite and friendly but also professional. They treat you as if they’ve known you for years but still adhere to being professional. Whenever I’ve had any issues they’ve been on it straight away and get back to me very quickly too! I’m so pleased to have found these as a letting agents and to be renting with them. Honestly a credit to the letting industry!PositiveResponsiveness, Professionalism
Hi Sinead, Thank you for the lovely feedback, we do appreciate the time taken to do so. The lovely team will be made aware and thanks once again.
5/5
GoogleThanks to all the staff at Angelwoods for their help with the sale of our late fathers property, it’s wasn’t quite straightforward and turned out to be a lengthy process but they were there throughout with support and information when needed . Thanks to Paula and all at the branch.. Simon HernPositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Angelwoods's Pontypool office has 322 reviews across two platforms: 309 on Google, 13 on Trustpilot.
Angelwoods Pontypool is rated 4.8 out of 5 across all 322 reviews, and 4.8 out of 5 on Google from 309 reviews.
Angelwoods Pontypool, Suite 2, Portland Buildings, Commercial St, Pontypool, NP4 6JS.
