Every review we hold for the Pontefract office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo grateful to have just received a 5⭐️ service from Holly Seidlecki regarding a very urgent matter. Holly was professional, friendly & efficient, an absolute credit to Reeds Rains! If only there were more Hollys in this world! Super grateful for all your help. THANK YOU you were so helpful, very much appreciated x
Anita · 20 October 2023
★★★★★ 5/5
GoogleHedley has been amazing from start to finish. I find he always goes above and beyond, always keeps us up to date & so professional. Hedley is a huge credit to his branch and Reeds Rains. Will use over and over & cannot recommend enough!
Georgia · 18 January 2021
Agent replied · 18 January 2024
Thank you so much Georgia & dealing with you was delightful to deal with from the start.
I look forward to working with you again.
Hedley
★★★★★ 5/5
GoogleExtremely professional service!!! Very kind people! Supportive and they do their job with passion! Highly recommended! Thank you Isabella Turner for everything!
Evgeniya · 4 April 2025
★★★★★ 5/5
GoogleI would like to offer my Thanks to Nikki, Sarah and the whole team at Reeds Rains Pontefract for their efforts during the last three years. I could not have asked for more and I've already recommended their services to a few friends.
Keep up the great work!
Alan · 19 January 2019
Agent replied · 18 January 2024
Thank you Alan for your lovely words - Many Thanks Nikki Piper
★★★★★ 5/5
GoogleAll of the staff at Reeds Rain Pontefract extremely helpful and very efficient. They have always acted promptly on any request I have made and they always return calls. It had been especially difficult as we have moved to Ireland so it wasn't like we could just pop into the estate agents.
Stephanie Stuart led on my account so she was our first port of call. Steph was very conscious that we needed a quick sale as we were in Ireland but she was exceptionally helpful, efficient and courteous always returning get ourid calls.
Jon · 19 January 2018
★★★★★ 5/5
GoogleDid exactly what they said they would - sold my mum's house in two weeks and got us the price we'd hoped for. Thanks to Hedley for organising the viewings and liaison and to Sarah for sorting out the complex legal paperwork. Much appreciated.
Jean · 19 January 2020
Agent replied · 18 January 2024
Thank you so much Jean. We are so happy to get everything sorted for you. We wish you all the best in the future and if you ever need anything you know where we are.
Best Wishes,
Hedley
★★★★★ 5/5
GoogleFabulous service from Reeds Rains. Hedley was more than helpful, looking after us from the word go! He made sure all our needs were met and we were fully kept in the loop throughout the whole process. I would 100% recommend him to anyone
Jessica · 19 January 2020
Agent replied · 18 January 2024
Thank you so much for your lovely review. I can't for you and your NEW husband to get settled in to your new family home.
I wish you all the best for the future.
Hedley
★★★★★ 5/5
GoogleFantastic in depth service at Reeds Rains! Speaking from personal experience Hedley Conway is the ultimate professional. More than helpful, he has a genuine care for you whatever your situation in the housing market. Insightful, and diligent, I would 100% recommend him to anyone.
Joe · 19 January 2020
Agent replied · 18 January 2024
Thank you Joe. I hope you guys have got settled in well and i wish you a world of happiness in your new forever home.
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Georgina from Reeds Rains End of tenancy department.
She has been very helpful and professional in ensuring that the process was …
John · 13 May 2025
Agent replied · 29 May 2025
Thank you so much for your kind words and for taking the time to share your experience. It is great to hear that Georgina provided such helpful and professional support during your end of tenancy process.
★★★★★ 5/5
GoogleAll the staff at Reeds Rains Pontefract have been amazing at helping us purchase our first home. Especially Hedley Conway who has been brilliant at answering all our queries to ensure it has been a smooth process. Thanks again for all your help!
Chloe · 19 January 2020
Agent replied · 18 January 2024
Thank you Chloe. Really can't wait to see what you do with your first family home. I am so excited for you both and we all wish you the very best.
Hedley, Reeds Rains Pontefract
★★★★★ 5/5
GoogleGeorgina very professional, good communication and was very helpful getting my deposit back. Thanks
Priscilla · 29 October 2025
Agent replied · 27 January 2026
Thank you so much for your kind words! We're delighted to hear that Georgina was able to assist you and make the process smooth. We'll be sure to pass along your feedback to her, she’ll be so pleased to know her efforts were appreciated. The Reeds Rains Pontefract Management Team.
★★★★★ 5/5
GoogleI would like to thank Nikki ever so much been a star though the process of renting a property if I ever needed any questions or queries Nikki was always there to help always kept me updated through the process Nikki you have been amazing!
Chantelle · 19 January 2019
Agent replied · 18 January 2024
Thank you Chantelle, It's lovely to see that you and your family have settled into you new home quickly. Many Thanks
Nikki Piper
Lettings manager
★★★★★ 5/5
GoogleNikki has been absolutely wonderful in our move. She’s been great with communication, reassuring in high stress times, and explored all options when things aren’t as straightforward as intended. We are so appreciative and we can’t thank you enough!! Thanks again Nikki!
Ebony · 19 January 2020
Agent replied · 18 January 2024
Thank you
★★★★★ 5/5
GoogleJust recently bought our first property through Reeds Rains. Our Sales Negotiator, Hedley Conway was amazing throughout. Nothing was too much trouble even after asking hundreds of questions! Very friendly, approachable and professional. Thanks Hedley for helping us find our perfect first home!
Shannon · 19 January 2019
Agent replied · 18 January 2024
Thank you Shannon for your very kind review. I hope you are excited to get moved in. I'm looking forward to the house warming.
★★★★★ 5/5
GoogleWould definitely recommend Reeds Rains. Hedley was a gent walking me through the buying and selling process and the whole team were always happy to help with any query I may have had. Thank you all for your help
Lucy · 19 January 2020
Agent replied · 18 January 2024
Thank you so much Lucy.
Was a pleasure dealing with you and we can't wait to see what you are going to do to your new home.
All the best
Hedley
★★★★★ 5/5
GoogleReeds Rains are currently in the process of selling my house. Hedley Conway is very helpful and nothing is too much trouble. He is definitely an asset to the company and he deserves a pay rise and a promotion.
Janet · 19 January 2020
Agent replied · 18 January 2024
Thank you for your lovely words Janet. Has been an absolute pleasure dealing with you from start to finish. I wish you all the happiness for the future and please do not be a stranger. Thanks,
Hedley & the Reeds Rains Team.
★★★★★ 5/5
GoogleThe staff at the branch are amazing! From my first point of contact with Ash about letting a property she has gone above and beyond to make sure everything ran as smoothly as possible. Unfortunately we hit a few bumps in the road (through no fault of mine or reeds rains) but nothing was too much trouble. I don’t think I would have managed to stay as sane as did without her help and also Beths. I really can’t thank them enough for making sure me and my children have our dream home!PositiveResponsiveness, Quality, Professionalism, Value
Jessica · 25 August 2021
Agent replied · 18 January 2024
Hi Jessica, Thank you so much for the wonderful review. So glad we were able to help.
Ash
★★★★★ 5/5
GoogleJust sold my property through Reeds Rains, Pontefract. Selling is always going to be a stressful experience, but the staff there made it as easy as it could be, always efficient and ready to help, especially Hedley, George, and Sarah.
John · 19 January 2019
Agent replied · 18 January 2024
Thank you John. Glad that we got you what you wanted for your property and wish you all the best for the future.
Kind Regards, Hedley
★★★★★ 5/5
GoogleStaff friendly and efficient, will definitely use again, when selling or purchasing.
John · 30 September 2025
Agent replied · 27 January 2026
Thank you for you review... we are all looking forward to the before and after pictures 🙂 …
★★★★★ 5/5
GoogleThank you Vicky for all your help in making our move so easy and stress free. You are a credit unto your firm & the job you do. Many thanks Susan and Jim Smith.
Susan · 18 January 2021
Agent replied · 18 January 2024
Thank you so much Susan for this lovely review. Wish you all the best in your new forever home.
Kind Wishes,
Vicky
★★★★★ 5/5
GoogleAsh was our estate agent at Reeds Rains and couldn’t help us enough through a stressful time. Would 100% recommend.
Luke · 18 January 2023
Agent replied · 18 January 2024
Thanks Luke for your review, I am so glad we got to completion in the end.
All the team wish you and your partner all the best in your new home
★★★★★ 5/5
GoogleSarah Derry was brilliant in negotiating the sale of my house and the purchase of my new house thank you. She went out of her way to be helpful with a very quick sale on both accounts.
Susan · 19 January 2020
Agent replied · 18 January 2024
Thank you so much Susan, it has been an absolute pleasure. We will keep in touch through the sale process.
★★★★★ 5/5
GoogleI called into to Pontefract branch to look at properties, Vicky was great I don’t know the area and she was very friendly and knowledgeable. I was put at ease and would not hesitate to recommend
Stephanie · 19 January 2020
Agent replied · 18 January 2024
Thank you so much Stephanie, I wish you the best of look in your search.
★★★★★ 5/5
GoogleThanks to Sarah and the team of reeds rain at pontefract. Been so helpful throughout the purchase of the property. Very professional and helpful. Better than the one in wakefield.. A Secial thanks to Sarah.
Shanza · 19 January 2020
Agent replied · 18 January 2024
Thank you for your review, I wish you and your family all the best in the future.
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