Every review we hold for the Pontefract office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google2 weeks it's taken to sell, 2 weeks! Can't thank Hedley, Vicky and Scott enough, especially Hedley who from the first visit has been great.
Brilliant communication from the team every step of the way. I know from now until completion that they'll do their upmost to provide a first class service. Highly recommended ! Thank you to everyone at Reeds Rains Pontefract!PositiveQuality
Suzanne · 25 August 2021
Agent replied · 18 January 2024
Thank you so much Sue for the 5 star review. So happy we were able to get you the quick sale you wanted.
★★★★★ 5/5
GoogleThanks to Ash in particular for helping us secure a property which was at risk of falling through. She was understanding and kept up the communication when things were getting fraught. Great to have an estate agent who is willing to work with both Buyer and Seller to get the sale agreed.
Alex · 18 January 2023
Agent replied · 18 January 2024
Thank you Alex for your kind words. We hope you both are very happy in your new home and wish you all the best in the future.
★★★★★ 5/5
GoogleVery professional and reliable estate agents. Communication was excellent throughout, and they make the whole process smooth and stress-free. Their knowledge, efficiency, and attention to detail really stood out. Highly recommended.
Jack · 13 January 2026
Agent replied · 27 January 2026
Thank you Jack for your review ,we would all like to wish you good luck in your exciting adventure Fiona, Coryne, Keira, Elliot 🙂 …
★★★★★ 5/5
GoogleI’m moving from London to Pontefract and found a great apartment through Reeds Rains Pontefract. Within a morning they had sorted the perfect property for me to rent. I’d like to say thanks to Eleanor Grant specifically, she was amazing and answered all of my questions with clarity.
Stephen · 18 January 2023
Agent replied · 18 January 2024
Hi Stephen. Thank you for your review. I'm glad to hear you are happy with the service you have received so far from Eleanor. We wish you all the best with your move. Please get in touch if we can help any further. Mathew Tyers, Lettings Manager
★★★★★ 5/5
GoogleCoryne and Fiona have been fantastic throughout our house buying process. They were happy to help with whatever we wanted. Whether that be measurements for a fridge or chasing our solicitors to speed up the process. Can’t thank them enough!
Robbie · 13 September 2025
Agent replied · 13 April 2026
Thank you for your review... We are so happy for you and hope you are both settling into your forever home 🙂 …
★★★★★ 5/5
GoogleExcellent and proffesional service. Staff were very accomadating and helpful. We would highly recommend this team. Thankyou.
Paul · 23 March 2026
Agent replied · 13 April 2026
Thank you so much for your review 🙂 …
★★★★★ 5/5
GoogleWhat a fantastic estate agency! We originally dealt with Hedley who instantly put us completely at ease with the process. Our situation wasn't a straight forward one! Elise and Vicky were absolutely amazing - going above and beyond and making a nightmare situation so much easier for us. We cannot praise the team highly enough and would recommend them to anyone that wants a straight forward purchase/sale - well done everyone at Reeds Rains Pontefract Branch - Keep up the good work - you'r all amazing!PositiveResponsiveness, Quality, Professionalism, Value
Rita · 25 August 2022
★★★★★ 5/5
GoogleThe staff in Reeds Rains in Pontefract were all very helpful during a quite protracted and lengthy purchasing process. Hedley was particularly supportive during those stressful weeks, and it was good to know that I had someone so sympathetic and efficient that I coould call upon if i needed questions answered.
Many thanks for all your help and support. Sue
Sue · 19 January 2020
Agent replied · 18 January 2024
Thank you Sue. It was an absolute pleasure helping you move in to your new forever home and us at Reeds Rains wish you all the best.
★★★★★ 5/5
GoogleOver the last 30 years I have sold and bought many houses. I would rate Sarah Derry from the Pontefract office as one of the best agents who have helped me to purchase or sell a property. From our first meeting Sarah has been professional, always answers our queries quickly and follows things up!! An asset to the branch.
Michael · 19 January 2020
Agent replied · 18 January 2024
Many thanks for your review. It has been a pleasure meeting you and I am sure we will be speaking in the coming weeks.
Sarah Derry
Sales Negotiator
★★★★★ 5/5
GoogleA big thanks to the team at Reeds Rains, especially Beth & Julie. They have helped me rent out my first property. They were really good at explaining the procedures and kept me up to date with everything that was happening at each stage. They are both very approachable and friendly and made the process really easy .
Thankyou.
Elle · 19 January 2020
Agent replied · 18 January 2024
Thank you so much for the lovely review. Look forward to working with you in the future!
Beth, Julie.
★★★★★ 5/5
GoogleA huge thank you for all your help whilst selling the house we would not have managed without all the help you gave us really good from start to finish.
Elaine · 13 October 2025
Agent replied · 13 April 2026
Thank you for your review , we are so pleased the sale went through smoothly , we would like to wish you well in the future 🙂 …
★★★★★ 5/5
GoogleEven though my entire house buying process was a nightmare, Headley always went the extra mile to chase solicitors etc to get an update. Even after the sale completed he was still helped when issues came up when he didn't have to. Really went above and beyond. Beth was also really helpful and polite. Would highly recommend.
Reece · 19 January 2020
Agent replied · 18 January 2024
Thank you very much Reece for you kind review. So happy that we got you in to your new home and I can not wait to see the finished product.
Wishing you all the best in your first home.
Hedley & Beth
★★★★★ 5/5
GoogleWe are currently selling our house through Reeds Rains Pontefract and have to say that the whole team have been amazing, we are kept well informed and we know they are acting within our interests - was so grateful to receive an offer after all their hard work! Big thank you to Hedley, Vicky, Ash and Elise. I am also using their rental service and Matthew and the team are just as amazing! Couldn’t recommend this branch enough!
Rachel · 18 January 2022
★★★★★ 5/5
GoogleHedley made an appointment with me within the first 24hrs of my enquiry to sell. My house was on the market the following week, and less than 2 weeks later, I am going through the sale process. Thanks guys. Special shout out to Hedley Vicky and Ash xPositiveResponsiveness, Professionalism
Donna · 20 June 2021
Agent replied · 19 June 2024
Thank you Donna for the wonderful review. So happy we were able to get you the quick sale. Can't wait to see what you guys are moving on to. Hedley
★★★★★ 5/5
GoogleExcellent service from start to finish. Very pro-active and pleasant to deal with. Highly recommended and far superior to "online agents". Many thanks to Ash in particular.
Dave · 20 September 2023
Agent replied · 18 January 2024
Thank you Dave for your kind words and so nice to hear. We all wish you all the best in the future. From all at Reeds Rains
★★★★★ 5/5
GoogleDecided to use reeds rains pontefract as we bought our property through them. Hedley was the person i made contact with first and what a good send he has been, would highly recommend using reeds rains and Hedley. He has been so professional throughout and made the whole hassle of selling your house easy.
Jonathan · 19 January 2019
Agent replied · 18 January 2024
Thank you Mr Holt for your wonderful review. I Really hope you enjoy your new home and have many happy years there. I look forward to seeing it when it is done! Hedley
★★★★★ 5/5
GoogleThe team are polite, friendly and efficient. They keep me updated of what is happening no matter what time of day it is. I am really pleased with the way they are handling my queries. Tracey is brilliant.
Androulla · 17 October 2024
★★★★★ 5/5
GoogleJakub was incredibly helpful for me and my family in our special situation involving a move to the US. He had a great understanding of what was needed and kept us informed every step of the way.
Quentin · 10 October 2024
★★★★★ 5/5
GoogleI am considering moving into the Pontefract area early next year. I spoke to Beth about various options and I would just like to say that she is a credit to your company, polite, courteous, professional and incredibly helpful, I will certainly be in touch again in the near future.
Stuart · 19 January 2020
Agent replied · 18 January 2024
Thank you Stuart for the lovely review. Look forward to helping you again in the future.
Thanks
Beth
★★★★★ 5/5
GoogleSuperb! I primarily dealt with Sarah who was quick, kept me up to date and was very helpful. They were all superb and ensured we kept the pace and moved forward. Definetly looking forward to dealing with these guys again, thanks again for your help couldnt ask for much more!
Steven · 19 January 2020
Agent replied · 18 January 2024
Thank you for your review. We look forward to seeing the property finished and working with you in the future.
★★★★★ 5/5
GoogleGreat experience with reed rains in general. Hedley Conway has been brilliant in his part of the sale, communications and updates as so all the staff at Ponetfract. Very good service. Would recommend to family and friends in the future if buying or selling. Thank you for all your support.
Ian · 19 January 2020
Agent replied · 18 January 2024
Thanks Ian.
So happy that we got your home sold quickly and we all wish you the best for the future.
Hedley
★★★★★ 5/5
GoogleI cannot thank Reeds Rains - Pontefract enough for the extremely high-quality service they provided us throughout the process of selling our house. From the point of first contact to the end of the process, the staff listened well, organised the marketing documentation and process, were very efficient at managing viewings for us and succeeded in finding a buyer for our property. They liaised very effectively with potential buyers, ourselves, solicitors and surveyors. Reeds Rains, Pontefract, in our view, provided a service which was second to none. I would recommend Reeds Rains - Pontefract without reservation.
William · 18 January 2023
Agent replied · 18 January 2024
Thank you for your review. We really appreciate your comments and send our best wishes to you and your wife. Keep in touch.
★★★★★ 5/5
GoogleLeoni was great throughout the process. Communication was brilliant so we always knew what was happening and when.
Charlotte · 30 January 2024
Agent replied · 6 February 2024
Hi, thank you for your kind words and review! We wish you all the best in your new home. Reeds Rains.
★★★★★ 5/5
GoogleFantastic company to deal with - would definitely recommend. Always very helpful & happy to answer any concerns. We've mainly dealt with Nikki in letting our property & she has been an absolute star! They managed to find a tenant within 48 hours of it going live - so very happy!
Sally · 19 January 2019
Agent replied · 18 January 2024
Thank you to you both sally, you both are amazing people to work with! Your tenants are settled in and loving their new home - always here to help
Many Thanks
Nikki piper
Lettings manager
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