Every review we hold for the Pontefract office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
Keira was friendly, professional, and very helpful throughout the whole process. She kept us informed, answered our questions promptly, and made everything as smooth and stress-free as possible. The thoughtful welcome card from the team was a lovely touch and made us feel truly welcomed. Thank you, Keira, for all your support in helping us secure our new home!
Blessing · 22 July 2026
Agent replied · 22 August 2026
Thank you Blessing for such lovely words..wishing you both all the happiness in your new home 🙂 from all the PONTEFRACT TEAM 🙂 …
★★★★★ 5/5
GoogleI cannot thank Coryne and the team at Reeds Rains enough with assisting with our house move! It wasn’t the easiest one at times, but Coryne’s professionalism and experience ensured we got there in the end and helped to reassure me along the way. Thank you team!
Jo · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your kind words , exciting day today handing over the keys to you both 🙂 …
★★★★★ 5/5
GoogleThe moment we met Fiona we knew she was the one we wanted to sell our house, a really genuine person.
Fiona is professional, friendly and very knowledgeable and made the whole process smooth and hassle free.
Coryne was our go to person who kept us informed every step of the way, again lovely, friendly and professional and helped things run smoothly always communicating any updates straight away we never had to chase for an update. Thank you to you both 😍
Highly recommended
Donna · 29 October 2025
Agent replied · 27 January 2026
Thank you for the amazing review, it has been an absolute pleasure selling your family home....Looking forward to seeing the new Puppy 🙂 …
★★★★★ 5/5
GoogleDealt with Georgina in the end of tenancy department. She was very helpful and made sure we understand the info we needed to provide and what would happen regarding our deposit. She was a huge help and we appreciated the clear communication at the end of our tenancy, it made it so much easier.
Lewis · 13 September 2025
Agent replied · 13 April 2026
We’re so pleased to hear that Georgina was able to support you through the end of your tenancy and provide the clarity you needed. Clear communication is something we really value, and it’s great to know this made the process easier for you. Thank you for your feedback, Emma Gilbert-Knight
★★★★★ 1/5
GoogleI entrusted the handling of rent and tenant services to RR which was fine when everything was going as it should but as soon as I had trouble with the tenant not paying rent and not allowing access to the property then they were very poor in chasing up and, even more important, very poor in communication with me. I wasn’t living in the area and sometimes abroad so I needed good, speedy and conscientious communication which certainly wasn’t forthcoming. I would phone them up and when the person answering couldn’t give any information they said someone would call back. They rarely did. I was left in limbo for weeks on end not knowing what was happening with the tenant.
When the tenant finally moved out, owing rent, RR did a very poor job of checking the condition of the property. In fact they did a poor job of inspection throughout the two-year rental period.
At that stage I decided enough was enough and decided to sell. The sale was by auction and fortunately in the hands of another company. However, RR continued to show their incompetence by, for example, misspelling my name when dealing with the title deeds and sending me details of prospective viewers of the property right up to the last moment when contracts were about to be exchanged. In all honesty I cannot recommend them to landlords, buyers or vendors.
Keith · 23 March 2026
Agent replied · 13 April 2026
I’m sorry to hear that you haven’t been happy with the service. I’d really like the opportunity to look into this further for you.
I’ve reached out and sent you an email, so please feel free to respond at your convenience. Regards Branch Manager
★★★★★ 5/5
GoogleReally happy with Reeds Rains. Always go above and beyond. Would highly recommend to all! BIG BIG BIG Thanks to Evie Howley, Jakub Filiczkowski, Oliver W-Vipurs. Really appreciate everything you've done to support me. :-)
Aisha · 20 January 2026
Agent replied · 27 January 2026
Thank you for your kind words 🙂, it has been a pleasure …
★★★★★ 5/5
GoogleReeds Rains found us a buyer very quickly and were very supportive during a long, drawn-out process which was very trying. Coryn and Fiona kept us updated throughout and were very encouraging and reassuring. I would not hesitate to recommend Reeds Rains.
Margaret · 29 October 2025
Agent replied · 27 January 2026
Thank you so much for your lovely review , wishing you all the happiness in your new home and new county :)
★★★★★ 5/5
GoogleFiona and Corinne have both been amazing help in selling our family home. Poor Corinne never tired of my daily calls and was always on top of chasing solicitors and other estate agents. Both ladies are very knowledgeable, Fiona helped out with legal matters at the last minute. Thanks for all your help xx
Darren · 25 July 2026
Agent replied · 22 August 2026
Thank you so much for your review. It has been such a pleasure to be part of your journey, and we're so grateful that you chose us to share it with you. Reading kind words like yours truly means the world to us and reminds us why we love what we do. Wishing you every happiness for the future, and thank you again for your trust and support. ❤️
★★★★★ 5/5
GoogleA big thank you, to Fiona, Coryne and Keira.
When I made the decision to sell my property, I didn't worry about a thing. House now completed, the whole process has been smooth, efficient and professional.
Thank you for the advice, support and your kind words during what has been a very difficult time for me.
Wishing you all the very best
A · 22 May 2026
Agent replied · 22 August 2026
Thank you for your lovely review , we all want to wish you well and thank you for all your holiday tips 🙂always here if you fancy a chat 🙂 …
★★★★★ 5/5
GoogleFiona and team are fabulous with many years of experience- our house was sold quickly and dealt with smoothly
Kelly · 6 April 2026
Agent replied · 13 April 2026
Thank you Kelly for such kind words, so happy we could be a part of your moving journey 🙂 …
★★★★★ 5/5
GoogleReeds Rains Pontefract made selling my dad’s house so easy and stress-free. Huge thanks to Coryne and Fiona, who were amazing from start to finish, always helpful, friendly, and kept us informed every step of the way. Highly recommend! Thank you.
Chris · 13 September 2025
Agent replied · 13 April 2026
Thank you for your lovely review, it is greatly appreciated.
★★★★★ 5/5
GooglePleasant experience with Reeds Rains Pontefract, mainly dealt with Keira and Fiona but whoever I spoke with they were always extremely pleasant and professional. Thank you.
Lee · 28 December 2025
Agent replied · 27 January 2026
Good Afternoon thank you for your kind words , wishing you all the happiness in your NEW HOME 🙂 and hope you have a Fabulous Christmas 🙂 …
★★★★★ 5/5
GoogleThe ladies who work at Reeds Rains were extremely helpful with the sale of the property, the house sold within a day of going on the market. The photographer was highly professional , the office staff were very knowledgeable and Coryne …
Mrs · 13 June 2025
Agent replied · 13 April 2026
Thank you for your kind comments 🙂 …
★★★★★ 5/5
GoogleFiona is the best and easy to get along with. Makes life so easy for you with selling and buying🥇 …
Rob · 6 January 2026
Agent replied · 27 January 2026
Thank you for taking the time to leave such a kind review 🙂 …
★★★★★ 5/5
GoogleVery happy with the service that I have received from Reeds Rains Ponterfact! From the start the team have always been very helpful! Always keeping me updated with everything as well as always being friendly and professional! Would definitely recommend!
Reece · 22 July 2026
Agent replied · 22 August 2026
Thank you for your review Reece , we cant wait to hand those keys over to you on completion Day 🙂 …
★★★★★ 5/5
GoogleThank you Ash and the rest of the team - I think we spoke to nearly everyone at some point, as our sale to completion took a long time due to the length of the chain and some hiccups along the way. We had thought about using an online only estate agent, however we are SO glad we didn't, as there were times when we just needed to pop in to speak to someone in person and Ash and her colleagues were always there with empathy and undersranding, as well as the knowledge and expertise to move the sale along. Thank you 😊
Karen · 18 January 2023
Agent replied · 18 January 2024
Thank you Karen for your kind words and we wish you both all the very best in your new home
★★★★★ 5/5
GoogleReeds Rains were suggested by a family friend, and from the outset have been very friendly and helpful.
Whether that has been walking through the listing process and viewings to …
Nathaniel · 13 June 2025
Agent replied · 13 April 2026
Thank you for your kind comments 🙂 …
★★★★★ 5/5
GoogleI recently bought a property through Reeds Rains in Pontefract and cannot praise them highly enough. The process from start to finish was straightforward and nothing was too much trouble. They were happy to chase up solicitors and always in touch with any information that I needed or just to update me.
A special mention to Fiona and Ash who made the buying process so easy. Thank you :)
James · 20 September 2023
Agent replied · 18 January 2024
Thank you for your review James. We wish you well and many happy years in your new home.
★★★★★ 3/5
GoogleGeorgina did her absolute best to help me process a claim for some of the deposit money after my tenant had moved out but had caused damage. This was an incredibly stressful and difficult experience- it took months and months to get resolved with very few updates and little progress with things moving at a snails pace. If I’d have known at the start how challenging this would have been, I never would have agreed to have a tenant that used ZDG. And if I’d have known how long this process would take, I never would have bothered to make a claim, meaning this particular deposit scheme is not fit for purpose. We are, finally, nearing the end of this difficult time, but, I must say, Georgina has been supportive throughout.
Kathryn · 26 September 2024
★★★★★ 5/5
GoogleFiona , Isabella and Coryne were all exceptional in their roles at Reeds Rains, Pontefract. They were friendly and professional throughout the sale of my house.
Kai · 13 June 2025
Agent replied · 13 April 2026
Thank you for your kind comments , we would like to wish you all the best in the future, its been a pleasure dealing with your sale.
★★★★★ 5/5
GoogleFirst time seller and Reeds Reins eased me through the process! Our evaluation was done by Scott. His approach was completely different to the other realtors. He was genuine, laid back and didn't try to "hard sell" me or be pushy. He also offered some handy tips of how to get our house up to a high standard to make more appealing to the market, And the fees were very reasonable too. We paid a little extra extra for higher quality photos, which were well worth it (thank you Lavern!) and when we were on the market, Vicky and Hedley coordinated our viewings. We were only on the market for 3 days before we got an offer, which Hedley promised to get above the asking price and that he did (thank you so much!)! I am more than happy and definitely made the right decision going with Reeds Reins. It can be a very daunting and stressful experience but they are always on hand to answer questions and are highly professional but also down to earth!
Rebecca · 18 January 2021
Agent replied · 18 January 2024
Thank you so much Rebecca. We are all so pleased we were able to get you an offer you are so happy with. Can't wait to get you in to your next home.
Best Wishes,
Hedley
★★★★★ 5/5
GoogleGood from my house valuation to the sale completion, always available & helpful when asked questions about my sale progress
Colin · 22 July 2026
Agent replied · 22 August 2026
Thank you for your kind words , wishing you all the happiness in your new home 🙂 …
★★★★★ 5/5
GoogleThe team have been absolutely brilliant. Supported my dad through the whole process and have gone above and beyond. We couldn’t have done it without Corrine and the rest of the team. Thank you so much xx
Louise · 13 March 2026
Agent replied · 13 April 2026
"On behalf of myself and the entire team, we would like to say that it has been an absolute pleasure looking after your dad, not only with selling through us but also in helping him find his next home. We’ll truly miss his visits to the office (and his lovely treats too!)."x
★★★★★ 5/5
GoogleThe staff are absolutely lovely, keep me updated buying my new property and always happy to help.
Anthony · 1 August 2026
Agent replied · 22 August 2026
Thank you so much for you kind words, we hope you will be very happy in your forever home 🙂 …
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