Reeds Rains, Pontefract reviews

★★★★★ 5/5

Google

Excellent team at reeds rains pontefract. Sold through them and communication, understanding and attention to detail was second to none. Wouldn't hesitate to recommend!

Sam · 28 November 2025

★★★★★ 5/5

Google

Sally has been absolutely brilliant, does far more beyond the call of duty, highly recommended, thank you for all your help, Bob & Vin.

Maureen · 19 January 2020

★★★★★ 5/5

Google

Great team always a welcome in the office I mostly dealt with Victoria she was always on hand to help would definitely use again

Helen · 19 January 2020

★★★★★ 5/5

Google

Reeds Rains are in process of selling my house. Hedley Conway is Fantastic nothing is too much hassle for him. 👍 5 stars …

Rachel · 19 January 2020

★★★★★ 5/5

Google

Great professional service - thanks. Special thanks to Heather Lucas for all her help, patience and making the whole process easy to sell my parents bungalow.

Pete · 19 January 2019

★★★★★ 5/5

Google

Hedley was fantastic on the phone. Spoke to him a couple of times and he has been brilliant!! Real credit to your team!!

Liam · 19 January 2020

★★★★★ 5/5

Google

I recently sold a house using Reeds Raines Pontefract and I was very pleased with their work and efforts. Stephanie Stuart was paticularly helpful and professional.

Richard · 19 January 2017

★★★★★ 5/5

Google

This was my first experience with letting agents and Beth and Julie have been very helpful and professional.. I would absolutely recommend them to anyone looking for a rental property.. The process was explained throughly, any questions were answered quickly and any problems were quickly resolved.. I felt like I knew exactly what was going on through the whole process.. Thank you for all your work..

Shaun · 18 January 2021

★★★★★ 5/5

Google

Scott was fantastic from day dot. I highly recommend Reeds Rains - miles better than their competition in the local area.

Mike · 19 January 2020

★★★★★ 1/5

Google

taken my deposit and built up my hopes, then doing all they could to reject me - because im disabled. they altered my income to being lower than it is, to then say i needed 6 months rent - which i have. my credit rating was supposedly poo when i know its good. all at the last minute with a very patronizing phone call like i was a child. nice people

Boooshman83 · 19 January 2019

★★★★★ 5/5

Google

Fantastic service from the whole team. Couldn’t do enough for me. Hedley Conway was very helpful in my property search.

Arron · 19 January 2020

★★★★★ 5/5

Google

Excellent service. Nothing was too much trouble. Thanks to Sally for all your help and assistance. Very much appreciated!

Craig · 19 January 2020

★★★★★ 5/5

Google

Reeds Rains Pontefract was so helpful when we bought our house. Vicky, Hedley and Ash were all so helpful. They always returned my calls in a timely manner and genuinely cared. Highly recommend. Thanks again for all your help.PositiveResponsiveness

Roxy · 20 June 2022

★★★★★ 5/5

Google

Reeds Rains were so helpful I haven’t sold for years but Vicky was very patient and helpful

Ron · 19 January 2020

★★★★★ 5/5

Google

Sarah and Nikki from the Pontefract Branch made letting our property a seamless exercise. Extremely efficient, friendly service. Thank you.

Mark · 19 January 2018

★★★★★ 5/5

Google

Five star rating not high enough. Brilliant experience from valuation to completing the sale . Our main dealings were with Hedley who was efficient helpful and on the ball .The whole team were always on hand with any queries..... and there was quite a few. Would definitely use PONTEFRACT REEDS RAINES WITHOUT A DOUBT. We feel like we've made new friends. Thanks you were great .

Hazel · 19 January 2019

★★★★★ 5/5

Google

I recently reported a roof repair and was assigned Tracey Lamb as a property manager and her service has been amazing. She has gone above and beyond to ensure the matter is resolved promptly and with maximum efficiency. I have honestly never received better service and cannot thank her enough!

Sarah · 17 October 2024

★★★★★ 5/5

Google

Vicky was really helpful and professional would definitely use reeds Rains again

Hadrian · 18 January 2021

★★★★★ 5/5

Google

Very kind, helpful and caring personnel. Elisabeth Allan was sorting our paperwork out very professionally.

Peter · 19 January 2020

★★★★★ 5/5

Google

I have been dealing with Sally and Nikki from Reeds Rains Pontefract on the re letting of my property. Thanks to both of them for a fantastic and easy service the place was re let in 3 weeks. Sally even went out of her way to collect the keys from me and have some more cut, a very personable service. Thank you ladies.

Ian · 19 January 2020

★★★★★ 5/5

Google

Hedley was a great help when accommodating viewings, and excellent customer service! Highly recommend

Jax · 19 January 2020

★★★★★ 5/5

Google

Brilliant service thank you for your support and patients. With the previous tenant and now.the new one been very busy time for all. But thank you again for you help been amazing 👏 🤩 …

Donna · 10 April 2025

★★★★★ 5/5

Google

Really impressed with the Reeds Rains Ponte team and very grateful for all their help with my recent house sale and purchase. They made the process so much easier, especially when it was difficult to get updates out of solicitors - Reeds Rains did a lot of running about for us, which took a lot of pressure off. We had our first meet-up and valuation by Hedley, who was so lovely and made us feel like he had all the time in the world for us. He really listened to what we needed. We saw a number of other highly recommended/reviewed estate agents but we felt the best connection with Hedley, coupled with his valuation feeling the most robust. We sold the house for the amount he valued it at - which means that one estate agent massively underestimated it (and wouldn't have got us as much money) and another massively overestimated it (which would have led to disappointment). Hedley pitched it perfectly. A great start! We tended to liaise mostly with Elise, who was really lovely and always came back to us if she couldn't take the call immediately. To be fair, I also spoke several times with Vicky and Ash, who also were really lovely to work with. I really liked that the team seemed to be informed as to our case, so I never felt like I had to explain who I was when I rang, which was actually really nice. As mentioned above, when our solicitors weren't communicating, Reeds Rains really stepped up to the plate and did a lot of ringing round. We found them really informative and definitely alleviated pressure during a really stressful period. The team was always friendly and happy to help, even when I was at my most stressed and grumpy. They really were great to work with and I'm glad we chose them. I would use them again without question. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Kirsty · 20 June 2022

★★★★★ 4/5

Google

I moved out of a rented property in chesterfield in November and having been told by other staff at a different branch I would recieve my bond back. Having heard nothing else about it for month, then Georgina contacted me say I would recieve my bond in full! Brilliant work and a lovely woman. Thank you again

Simone · 17 March 2024