5/5
GoogleFantastic service from start to finish, all staff were friendly and helpful. Thank you.
Agent replied · 18 January 2024
Thanks Joe and we all wish you all the best in your new home
Trusted Agent profile · Pontefract, West Yorkshire
Reeds Rains, Pontefract reviews
★★★★★
239 reviews across 2 platforms
24 Beastfair, Pontefract, West Yorkshire, WF8 1AW
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Pontefract, West Yorkshire, at 24 Beastfair, is rated 4.7 out of 5 across 239 reviews on two platforms, including 235 Google reviews rated 4.7.
Reviews
Every review we hold for the Pontefract office, from every platform, shown as written. First names only.
Google5/5
GoogleWe'd like to thank you very much to Mr Hedley Conway @ Reeds Rains Pontefract, for the fantastic prompt response and collaboration to fulfil our dream to have our own home.
Agent replied · 18 January 2024
It has been an absolute pleasure dealing with you from the start Elvis and me & the team at Pontefract wish you all the best for you and your family in your new home. Best Wishes, Hedley
5/5
GoogleSpoke with Hedley on numerous occasions and he gave me lots of advise in regards to my current situation. Very helpful and would recommend to everyone I know. 5 star service.
Agent replied · 18 January 2024
Thank you Tommy, Always a pleasure dealing with yourself. Wish you all the best in your future endeavors.
5/5
GoogleReally good experience today with Beth in Lettings. My first time in renting a property , she explained the process to me and all my options. Really happy with the service.
Agent replied · 18 January 2024
Thank you so much Samantha for your very kind words. I wish you all the best in your new home and I hope you settle in very quickly. Best Wishes, Beth
5/5
GoogleReeds Rains are a very good company always there to help when I was applying to rent a property with them..they did everything they said they would I would highly recommend this company
Agent replied · 18 January 2024
Thank you for kind words, wishing you happiness in your new home.
5/5
GoogleHenley Conway did a fantastic job with my recent purchased investment property, I don’t have a great deal of spare time and he made the the whole process effortless. Great job good company.
Agent replied · 18 January 2024
Thank you very much Mr Walker. I hope that you have got started on the work and I really look forward to seeing it when the works complete.
4/5
GoogleAlthough we had a few problems with our sale and purchase, Hedley at the Pontefract branch was always at the end of the phone with help and advise.
Agent replied · 18 January 2024
Thank you Pauline for your review. Was difficult at times but we got there in the end. Wish you well in your new home and I hope Ackworth treats you well. Kind Regards, Hedley
5/5
GoogleAstonished by the amount of knowledge and information Nikki provided me with on the viewing of the apartment I moved into, definitely recommend the lettings team here
Agent replied · 18 January 2024
Thank you so much Conor. We really appreciate your kind words and we hope you get settled in well. Nikki
5/5
GoogleThe Pontefract branch has been fantastic to deal with through the purchase of my first home. I have been dealing with hedley Conway and he has been brilliant throughout.
Agent replied · 18 January 2024
Thank you Matt for your lovely words. I wish you well in your new home. Best Wishes Hedley
5/5
GoogleHedley’s a brilliant lad, found he’s got great customer service skills, brilliant staff at this place, just watch out for the parking officers, they’re morons!!!
Agent replied · 18 January 2024
Thanks Curtis, means a lot. Let's hope we can get you moved in to your home quicker than the parking wardens are with their tickets.
5/5
GoogleFantastic service from Nikki and Sally at the pontefract branch. Made my house move so easy and kept me informed every step of the way. Thank you.
Agent replied · 18 January 2024
Thank you Collette, its been lovely helping you make the move for your fresh start, we both hope you have a fabulous Christmas & that the New Year brings you all the happiness you deserve, Sally & Nikki
5/5
GoogleVery friendly and helpful staff. Thanks for Beth and Julie for their help. 👌🏾 I recommend this branch to everyone. …
Agent replied · 18 January 2024
Thank you Ricsi for the great 5* review & Thank you for the recommendation.
1/5
GoogleScaring first time buyers into thinking they have to use their mortgage advisor and if they dont they would lose the sale. Pathetic.
Agent replied · 18 January 2024
I am so sorry you felt you were treated in this manner. We here at Reeds Rains Pontefract pride ourselves in our customer service and like to think we take extra care of our first time buyer customers as we know how intimidating the whole process can be. If you would like to get in touch so we can discuss this matter a little further we would really appreciate it. Kindest Regards, Reeds Rains Pontefract
5/5
GoogleWow what can I say, great help and advice from Vicky she was great would definitely recommend Reeds Rains
Agent replied · 18 January 2024
Thank you very much Cassie
5/5
GoogleRang about a bungalow which was no longer available but the gentleman I spoke with was very helpful
Agent replied · 18 January 2024
Thank you Dawn for your lovely review. Shame we didn't have the right property for you at this time but we can not wait to find you your new home. Best Wishes, Hedley
1/5
FacebookTerrible service keep away
Agent replied · 21 January 2024
Hi Carl I have tried to reach out to you to discuss your review and would appreciate the opportunity to discuss the reason. We do strive ourselves on providing 5* customer service to all our customers. I would be grateful to understand any reason behind the review so we can improve moving forward.
5/5
GoogleThey managed the property I have lived in for 4 years. Very friendly, helpful and understanding.
5/5
GoogleKind and smooth service, a positive experience and excellent service skills from Mr Conway, he was very helpful indeed.
Agent replied · 18 January 2024
Thanks Brad, Hopefully we can get you in a position to do what you want soon. We will be here every step of the way. Best wishes, Hedley
5/5
GoogleHedley conway really helped me get things sorted with the sale of my property. Well worth 5 stars
Agent replied · 18 January 2024
Thank you so much for the kind words. We all wish you the best in the future. Kind Regards, Hedley
5/5
GoogleRecommend sarah derry and Headley to all been fantastic through the sale of my property so far !
Agent replied · 18 January 2024
Thank you for your review. It has been a pleasure meeting you both. We have enjoyed selling your home and wish you all the best in your new home. We will keep in touch throughout the sale. Sarah and Hedley
5/5
GoogleWe are delighted with the good positive attitude of George Richardson and have faith in him to sell our property.
Agent replied · 18 January 2024
Thanks Andrew & June! It was lovely to meet you both and we look forward to helping you make the move. Kind Regards, George Richardson
5/5
GoogleGreat experience working with reeds rains especially hedley . Top bloke top service, man is mustard !
Agent replied · 18 January 2024
Thank you Dan for you kind words. Pleasure dealing with you and so happy we got your house sold for you. Good luck to you and your family with the move to your new home Dan.
5/5
GoogleGreat customer service from Nikki and sally, went the extra mile to get us in on time. Would recommend.
Agent replied · 18 January 2024
Always happy to help, we hope you both settle in time for Christmas. Many thanks Nikki & Sally
5/5
GoogleAbsolutely fabulous they said they would sell my house in 6 week and thats exactly what they did staff were always there to answer any questions and always cheerful so all in all an excellent job well done they have a big thumbs up from me and a huge thankyou x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Reeds Rains, Pontefract
How many reviews does Reeds Rains, Pontefract have?
Reeds's Pontefract office has 239 reviews across two platforms: 235 on Google, 4 on Facebook.
What is Reeds Rains, Pontefract's rating?
Reeds Rains, Pontefract is rated 4.7 out of 5 across all 239 reviews, and 4.7 out of 5 on Google from 235 reviews.
Where is Reeds's Pontefract office?
Reeds Rains, Pontefract, 24 Beastfair, Pontefract, West Yorkshire, WF8 1AW.
