Northwood Plymouth reviews

★★★★★ 5/5

Google

Excellent service - can highly recommend Nell at Northwood Plymouth Limited.

Seamus · 9 August 2024

★★★★★ 5/5

Google

I found letting a flat in Plymouth with Northwood straightforward and easy. Many thanks to Amy and Northwood for facilitating this.

Julius · 1 January 2024

★★★★★ 5/5

Google

I just rented a flat from Northwood and I must say it’s the fastest and hitch free renting process I have ever done , Amy was particularly helpful in assisting us and was always available to answer all my queries.PositiveResponsiveness, Quality, Professionalism

Lauretta · 1 January 2022

★★★★★ 5/5

Google

I have been using Northwood for 4 years to look after my property in Plymouth when I moved to Australia. They have made the whole rental process easy, hassle free and something I don't have to worry about. I would highly recommend to anyone looking to rent out their property.

Jack · 2 January 2020

★★★★★ 5/5

Google

Ashleigh, Amy and the team have been brilliant in getting my house rented out! They are always quick to respond, happy to help and very knowledgeable about what needs doing! I am so pleased I chose to go with Northwood and can take comfort in knowing they are looking after my property!

Ali · 1 January 2024

★★★★★ 5/5

Google

Amy and her team have been super friendly and helpful setting up my rental. Fully recommend Northwood Plymouth.

Kate · 9 May 2025

★★★★★ 5/5

Google

Any has been amazing,knew we was struggling to find a home and has helped so much with getting us our house now! We couldn’t thank her enough we have been kept updated with all steps.PositiveResponsiveness, Quality, Professionalism, Value

Caitlin · 1 January 2022

★★★★★ 5/5

Google

Myself and my partner have recently moved into our flat rented through Northwood, and the entire process couldn’t have been easier. Hannah needs a special mention for her stellar communication and for going above and beyond to answer all of our questions and get the process moving as quickly as possible. Thank you!

Ellenor · 8 August 2024

★★★★★ 5/5

Google

Great, professional service from the Northwood team. I’ve been using them for around four years now to rent my property whilst I work away. I have total trust and faith in the team to make sure the property is looked after. A particular praise goes to Kelly Teasdale she has always been very polite and regularly updates me with any jobs that need rectified.

Dean · 1 January 2024

★★★★★ 5/5

Google

in a fast and timely manner and nothing is too much trouble for any one in the office. Sarah has been our point of contact for the past five years (we are tenants) and she has been an absolute pleasure to deal with, we are kept up to date as required, the team are extremely accommodating if we need to change appointments etc and all in all we feel that they have our best interests at heart. We'd certainly recommend Northwood to anyone looking to rent or buy.

Sr · 2 January 2019

★★★★★ 5/5

allAgents

Excellent

We are more than happy to recommend this excellent letting agency. The service provided was extremely professional, efficient, and importantly, very friendly. Throughout the process we have felt able to ask questions at any point and have them answered promptly and thoroughly. We would add also that having had experience of other letting agencies, the service provided by Kerry and her team is excellent value for money. We now feel completely reassured about letting the property out again, and that is thanks to Kerry and her team.

Lesley · 17 June 2018

★★★★★ 5/5

Google

Northwood Plymouth branch managed our Ivybridge property for over six years and provided an excellent service throughout. The three monthly inspection reports were always received and any issues that arose were dealt with efficiently. A very professionally run company that we would not hesitate to use again.

Barrie · 2 January 2019

★★★★★ 5/5

Google

I had my house rented and previously sold by Northwood. Everything went well apart from a bit of a slow buyer, who took a while to complete with. Not Northwood's fault. Special thanks to Nicola and Jackie for everything they have done to help us sell our house.

Andrew · 2 January 2018

★★★★★ 5/5

Google

I have been a customer with Northwood in Plymouth for nearly 12 years now and I have never had an issue with the service or the professionalism of Andrew and his team. They have been a source of comfort to me as I am currently overseas and needed the security of knowing that my property would be well managed. I receive a high level of communication from them and they have gone above and beyond on several occasions to help me out with maintenance issues. My rent is always deposited on time and statements are clear and easy to read. I have no hesitation in recommending them to any potential landlords thinking of placing their property with them.

Mark · 2 January 2018

★★★★★ 5/5

Google

Easy and straightforward letting procedures ..... really good work..thank you Amy

Nithya · 6 March 2024

★★★★★ 1/5

allAgents

"Past landlord who went for..."

Past landlord who went for guaranteed rent scheme with Northwood in Plymouth. Northwood constantly changed monthly payment amounts due to me from sub tenant. Damage caused by a Northwood sub tenant, money taken by Northwood from deposit scheme not used for repairs at property. No explanation of where money went. Contract not renewed last September 2015 with Northwood, requested my property keys not given to me, staff Hayley and Andrew Chapman rude and arrogant, my wife was asked to leave the Northwood office, no reason given by staff mentioned. Keys never returned to me, had to change my locks at property at a cost of £50.00. Northwood threatened to evict sub tenant kept at my property two days before Christmas 2015. I refused and kept tenants in my property. Northwood used rent in October 2015 last months rent £600 for tenant find fee ,no explanation of where money was used for tenant find, no receipt sent even after several requests.Caused me to be out of pocket during the Christmas period. Property ombudsman has been involved and Northwood have to pay compensation to me of £250.00 for damages caused by sub tenant and not repaired by Northwood. Landlords please avoid using this company, they are only interested in making a profit and not focused on the landlord or sub-tenant.

Pal21 · 24 August 2016

★★★★★ 5/5

allAgents

This is the fourth year that

This is the fourth year that my property has been under management by Plymouth Northwood. The team in Plymouth under Ashleigh is doing a good job and I will certainly continue to let them manage my property for many years to come!

LeiChieng · 12 January 2018

★★★★★ 5/5

Google

Absolutely superb! Excellent communication, friendly and professional service. I have been dealing with Hannah and she is exceptional! The best experience I have had with an Estate Agency. I would thoroughly recommend!

Charlie · 13 February 2025

★★★★★ 5/5

Google

Brilliant team, of four brilliant, friendly, accomplished ladies, Nell, Hannah, Amy and Ashleigh. All have gone above and beyond to help us. Very much appreciated. Would recommend to anyone.

Rachel · 17 March 2025

★★★★★ 5/5

Google

Northwood have been nothing but brilliant the whole time we have used them. Amy the branch manager has been super helpful. Anything we have needed has been sorted quickly and efficiently.

Ellie · 4 February 2025

★★★★★ 5/5

Google

Ashleigh was wonderful throughout the process, always attentive and available, which made a long and difficult process much easier.

Craig · 1 January 2023

★★★★★ 1/5

Google

Disappointed with the amount of money is been taken from the deposit as Northwood has not taking in consideration how the property was at the beginning of the tenancy and how we have take care of, they were unable to tell us about the parking situation (they suggested to park on the visitors place) and finally we discovered that the landlord was letting the property with a garage that we were unable to use for 4 years (We have been there 5 years and paying for it). Not wanting to go to trial as tired to argue with the letting agency and the landlord, but we will NOT recommend this agency. Thank you.

Tedy · 1 January 2021

★★★★★ 4/5

Google

I have recently purchased a flat via Northwood. It was a pleasant experience and found Amy, Ashleigh and Hannah to be polite and helpful. A refreshing change in today's world where friendly service and courtesy are often neglected in favour of "making a quick sale". Recommended!

Jonathan · 10 May 2024

★★★★★ 1/5

allAgents

Review at the end of the

Disappointed with the amount of money is been taken from the deposit as Northwood has not taking in consideration how the property was at the beginning of the tenancy and how we have take care of, they were unable to tell us about the parking situation (they suggested to park on the visitors place) and finally we discovered that the landlord was letting the property with a garage that we were unable to use for 4 years (We have been there 5 years and paying for it). Not wanting to go to trial as tired to argue with the letting agency and the landlord, but we will NOT recommend this agency. Thank you.

Luis · 30 June 2020