Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleAmy and the team was amazing through out with our house purchase, from viewing to completion. Amy and the team made me feel so welcome and helped us with any information we needed very quickly. I would definitely recommend Amy and the team at Northwood. Thank you again. Also the goodie box was amazing xx
Laura Β· 1 January 2023
Agent replied Β· 31 December 2024
Hi Laura,
Thank you for taking the time to leave such a lovely review, we really appreciate it!
We hope you enjoy your new home and look forward to seeing you make it your own!
Best wishes,
Ashleigh
Branch Director
β
β
β
β
β
5/5
GoogleAshleigh is one of the nicest and most helpful estate agents I've ever met!. It's already been such a pleasure dealing with Northwood! I couldn't recommend them enough! Thank you Ashleigh especially for putting up with all my questions π€£ β¦
Stephy Β· 1 January 2024
Agent replied Β· 31 December 2024
Hi Steph,
Thank you so much for your lovely review, it has been our pleasure!
I hope you settle into your new home well!
Best wishes,
Ashleigh
Local Director
β
β
β
β
β
5/5
GoogleThe best estate agents I have ever used!
Northwood are friendly, respectful, and always seem happy to help. We loved our welcome box when moving into our new rental property, which was full of essentials that you miss while your belongings are packed in box's!
Amy has been great during our most recent move and we really appreciate her help.PositiveResponsiveness, Quality, Professionalism
Ali Β· 1 January 2022
Agent replied Β· 31 December 2024
Hi Ali,
Thank you for your kind review! I'm so pleased to hear your move went well and you enjoyed your move in box!
Best wishes,
Ashleigh
β
β
β
β
β
5/5
GoogleThankyou very much to Hannah and Nell for helping us get a property, it's been quite a few stressful few months with plans being changed and put on hold , but after finding a property we liked and needed due to our son , the process was offiant and hassle free , and always happy for us to email or phone with any questions , thanks again Jo and Ian
Jo Β· 7 November 2024
Agent replied Β· 25 February 2025
Hi Jo,
Thank you so much for taking the time to leave us such a positive review!
Best wishes,
Ashleigh
Branch Director
β
β
β
β
β
5/5
GoogleAn excellent agency with friendly, professional members of staff. I've rented properties through them for a number of years and have no complaints at all. An established property rental company with transparent pricing structure, and the Guaranteed Rent Scheme is excellent! I know my properties are in good hands, when issues arise, they are dealt with efficiently on my behalf. I highly recommend the team at Northwood Plymouth.
Dionne Β· 2 January 2020
Agent replied Β· 31 December 2024
Dear Dr H,
Thank you for your lovely review and recommendation. It has been a pleasure to work with you through the years and look forward to continuing for the coming years!
Best wishes
Ashleigh Evans
β
β
β
β
β
5/5
GoogleIt was our first renting experience and Ashleigh made the experience as quick and easy as possible. Was very friendly and easy to talk to. Felt welcomed into our new home with a generous welcome pack as well. And has continued to help us after we moved In. Would highly recommend :)
Joshua Β· 1 January 2023
Agent replied Β· 31 December 2024
Hi Joshua,
Thank you for your wonderful review , its my pleasure !
I hope youβve settled into your new home well over Christmas!
Best wishes,
Ashleigh
Branch Director
β
β
β
β
β
5/5
GoogleIβve had nothing but a good experience with Northwood over the last year. Kelly has been great, extremely helpful in resolving any concerns; even when a lot were out of her control. Iβd recommend both Kelly and Northwoods.
Enys Β· 1 January 2024
Agent replied Β· 31 December 2024
Hi Enys,
Thank you so much for taking the time to leave us a review, we really appreciate it!
Best wishes,
Ashleigh
Branch Director
β
β
β
β
β
5/5
GoogleWe have let our flat out with Northwood Plymouth branch for 7 years on the Guaranteed Rent Scheme. We have no complaints, the property has been managed professionally and there is good regular dialogue to ensure issues are dealt with swiftly. Everything appears so much easier and less stressful than traditional non-guaranteed rental schemes, which we had with other letting agencies in the past.
Nick Β· 1 January 2021
Agent replied Β· 31 December 2024
Dear Mr Cowlishaw,
Thank you for your kind review, it means a lot to us! It is a pleasure working with you.
Best wishes
Ashleigh Evans
β
β
β
β
β
5/5
GoogleAmy was really helpful and accommodating, kindly offering a great service at a great price.
If youβre looking for someone you can trust with your house, I would definitely recommend Amy π β¦
Matthew Β· 6 March 2024
Agent replied Β· 31 December 2024
Hi Matthew,
Thank you for taking the time to leave Amy such a positive review, it really is appreciated.
Best wishes,
Ashleigh
Local Director
β
β
β
β
β
5/5
GoogleAmy and the team have been fantastic from start to finish in managing and selling my property. Timely communications, professional and personable manner and felt like everything was in safe hands which was especially reassuring during the Covid pandemic. Would highly recommend them to anyone in the Plymouth area
Katie Β· 1 January 2023
Agent replied Β· 31 December 2024
Hi Katie,
Thank you for taking the time to leave such a positive review. Thank you for your continued support and business, it really means a lot to us!
We wish you the best for the future!
Best wishes,
Ashleigh Evans
Branch Director
β
β
β
β
β
5/5
GoogleI have experienced Northwood as a buyer for a property they had on sale. Amy supported us very well, although the property was tenanted, we managed to see the property at different times. Amy and Ashleigh have always been fast in providing responses over email. Thanks to the agency and solicitors involved the transaction has been very very smooth, and we managed to exchange (with mortgage) in about 1.5 months.
If I would need to sell in the future, I would definitely get in touch with Northwood again. As I believe that also the seller has been very happy with the overall transaction.
Fabio Β· 6 March 2024
Agent replied Β· 31 December 2024
Hi Fabio,
Thank you so much for your thoughtful review, it really means a lot to us! We hope you enjoy your new home and look forward to seeing the renovations!
Take care.
Best wishes,
Ashleigh
β
β
β
β
β
5/5
GoogleAmy and the team at Northwood were brilliant from the first viewing all the way up until we moved in. Any issues we have in the property they are more than willing to help us sort in such a quick time frame. Truly a credit to the company.
Brandon Β· 1 January 2023
Agent replied Β· 31 December 2024
Hi Brandon,
Thank you so much for taking the time to leave us such a lovely review, it's really appreciated!
Best wishes,
Ashleigh
Local Director
β
β
β
β
β
5/5
GoogleKelly Teasdale was a huge help in getting SW water to contribute towards the cost of fixing a water leak we had at our property we rent out though Northwood. Thanks Kelly!
Bob Β· 1 January 2024
Agent replied Β· 31 December 2024
Hi Bob,
Thank you for taking the time to leave a review for Kelly! We really appreciate your kind words.
Best wishes,
Ashleigh
Branch Director
β
β
β
β
β
5/5
GoogleHaving rented through Northwood Plymouth for the last 3+ years, I have been impressed by how efficient, diligent and courteous they were with every query I had with my tenancy. Thank you
PlymouthMayflower Β· 1 January 2024
Agent replied Β· 31 December 2024
Good afternoon,
Thank you for taking the time to leave us a positive review, we really appreciate it!
β
β
β
β
β
5/5
GoogleAmy was great, showed us the flat was quick to get everything sorted, made the whole process a lot easier and less stressful. Thanks you
Dylan Β· 2 August 2025
β
β
β
β
β
5/5
GoogleWe had been renting our property through Northwood and were pleased with the service we have had over 6yrs.We have sold properties before and found it stressful but not this time, Andrew Chapman and his team deserve 5 stars for their handling of our sale especially as we don't live in the UK.Would be happy to recommend them to anyone. Helpful and professional.
Gordon Β· 2 January 2019
Agent replied Β· 31 December 2024
Dear Mr Nisbet, Thank you so much for your review. It has been a pleasure managing your property over the years as well as finally dealing with the sale. All the best for the future. Kind regards, Andrew.
β
β
β
β
β
5/5
GoogleWe sold our property with Northwood and the service we received from Ashleigh and her team was nothing short of professionalism. Regular communication was provided throughout the process of selling our house and the staff were always willing to help in a friendly manner.
Karen Β· 1 January 2023
Agent replied Β· 31 December 2024
Hi Karen,
Thank you for your lovely review, it was our pleasure!
Wishing you the very best in your new home.
Best wishes,
Ashleigh Evans
Branch Director
β
β
β
β
β
5/5
GoogleWould like to thank Ashleigh,Kelly and Amy for their great professional service and help with selling our property. They made the experience so easy and would highly recommend their services.
Lorraine Β· 1 January 2024
Agent replied Β· 31 December 2024
Hi Lorraine,
Thank you so much for your fantastic review! It was our pleasure :-)
Best wishes,
Ashleigh
Branch Director
β
β
β
β
β
5/5
GoogleNorthwoods is a fantastic letting agency based in Plymouth, Devon. Iβve had a property rented through them since 2016 and they have proved to be consistently reliable with excellent communication skills. Itβs a cliche these days but they do put the βcustomerβ first. Well done Ashleigh and Bronte for the great work looking after my property so well.
Pete Β· 2 January 2020
Agent replied Β· 31 December 2024
Hi Pete,
Thank you for taking the time to submit a review, your thoughtful comments are really appreciated! It is a pleasure working with you.
Best wishes
Ashleigh Evans
β
β
β
β
β
5/5
GoogleJust rented out my property with Northwood Plymouth team, all went real quick, very professional, it was a pleasure using they services. Special thanks to Ashleigh π β¦
John Β· 1 January 2024
Agent replied Β· 31 December 2024
Hi John,
Thank you for taking the time to leave such a wonderful review! It has been our pleasure :-)
Best wishes,
Ashleigh
β
β
β
β
β
5/5
GoogleWe signed with Northwoods to sub let an apartment. I originally met the Branch Manager Amy Payne on site who checked over the property and took details. She gave me various options but we wanted total peace of mind so chose the guaranteed rent service. They were very detailed in their approach to the agreement and kept me informed of progress regularly. The running of our contract is by Nell Simpson who again has kept us up to date with all aspects of the let. I have been very impressed with the professional and friendly approach and would recommend to anyone who is considering letting an apartment
Michael Β· 2 April 2025
β
β
β
β
β
5/5
GoogleAmy and the team supported us through our house purchase. Amy was fantastic, really responsive and made the whole house buying situation so much easier. We also received a really lovely moving in box full of goodies which was a lovely surprise. I cannot recommend them enough!PositiveProfessionalism
Tina Β· 1 January 2022
Agent replied Β· 31 December 2024
Hi Tina,
Thank you for your feedback, we really appreciate your kind words! It's been a pleasure to work with you and we look forward to seeing how you transform the property!
Have a lovely Christmas.
Best wishes,
Ashleigh
Branch Director
β
β
β
β
β
5/5
GoogleI have recently completed on my house sale. Jackie Marker from Northwood was amazing throughout. She clearly has excellent local knowledge and is very experienced in estate agency.
I don't live locally, and Jackie kept me informed of all viewings and always gave immediate feedback.
I wouldn't hesitate to recommend Jackie and Northwood to my friends.
Helen Β· 2 January 2018
Agent replied Β· 31 December 2024
Dear Helen, Thank you for your kind words. Jackie is really passionate about serving her clients so it really is appreciated when people recognise this. Thank you again. Kind regards, Andrew - Director
β
β
β
β
β
5/5
GoogleWe have just rented an apartment through Northwood and have to say they have been so helpful. Amy was our agent and she has been amazing, always replied to us whenever we had issues or questions. Great, profesional and friendly service... would definitely recommend!
Gareth Β· 1 January 2022
Agent replied Β· 31 December 2024
Hi Gareth,
Thank you for taking the time to leave your feedback, it really is appreciated!
Best wishes,
Ashleigh
Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.