Trusted Agent profile · Plymouth

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Northwood Plymouth reviews

4.6

★★★★★ Excellent

209 reviews across 2 platforms

22 Sutton Road, Plymouth, PL4 0HN

Part of Northwood, see every office.

Northwood's office in Plymouth, at 22 Sutton Road, is rated 4.6 out of 5 across 209 reviews on two platforms, including 188 Google reviews rated 4.6.

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4.6 / 5

188

Reviews on Google

This office

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21

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

5/5

Google

Lovely, friendly and very professional team. Would never hesitate to use Northwood , excellent service.

Bernice · 2 January 2020

Agent replied · 31 December 2024

Dear Bernice, thank you for taking the time to write your review, it's highly appreciated. Best wishes, Ashleigh Evans

5/5

Google

excellent service from the staff ref my rental property, will defiantly use them again.

Nick · 2 January 2020

Agent replied · 31 December 2024

Hi Nick, Thank you for taking the time to submit a review. It's always a pleasure working with you. Best wishes Ashleigh Evans

5/5

Google

They were helpful and prompt when I asked for my tenancy to begin as soon as possible.

Padstow · 2 January 2018

Agent replied · 31 December 2024

Dear Mr Davey, Thank you for taking the time to leave a review on the service that you received from the Northwood Plymouth team. We were glad to be of assistance with your house move. Kind regards, Andrew Chapman.

5/5

Google

Friendly, helpful and prompt servicePositiveProfessionalism

Jeffrey · 1 January 2022

Agent replied · 31 December 2024

Hi Mr Little, Thank you for your kind review! It’s really appreciated. Best wishes, Ashleigh Branch Director

5/5

Google

I really liked the new reporting system for the regular inspections, now with photographs, very satisfactory.

Graham · 2 January 2018

Agent replied · 31 December 2024

Dear Mr Light, we are glad you like our new system. We are always looking at ways to improve the customer experience. Kind regards, Andrew Chapman

5/5

Google

Welcoming office of ladies, nothing is too much trouble for them. Recommend

Robert · 2 January 2020

Agent replied · 31 December 2024

Dear Mr and Mrs Smith, Thank you for taking the time to submit such a lovely review, it really is appreciated! Best wishes Ashleigh Evans

5/5

Google

Absolutely amazing. Would definitely recommend to anyone!PositiveResponsiveness, Professionalism

Alex · 8 February 2021

Agent replied · 7 February 2025

Dear Alex, Thank you for your lovely review, I hope your move went well and you are enjoying your new home! Best wishes, Ashleigh Evans

5/5

Google

A very comprehensive service from the beginning to the end and for a competitive fee.

Mark · 2 January 2018

Agent replied · 31 December 2024

Dear Mr Lloyd, We really appreciate you taking the time to leave a review of the service you received from the Northwood Plymouth team. We hope to help you again in the near future. Kind regards, Andrew Chapman.

5/5

Google

Excellent service, really happy, fast turnaround and much cheaper than other estate agents!!!

Carl · 2 January 2019

Agent replied · 31 December 2024

Thank you for your kind review. Kind regards, Andrew

5/5

Google

Been a pleasure to work with. Would recommend them to anybody.

Kyle · 2 January 2018

Agent replied · 31 December 2024

Dear Mr Duce, Thank you for taking the time to review the service you received from the Northwood Plymouth team. We really appreciated being able to manage your property over the years and eventually selling it for you. All the best. Andrew Chapman.

4/5

Google

Rating only, no written review.

Grendah · 10 September 2026

Agent replied · 10 October 2026

Hi Grendah, Thank you for taking the time to leave us a review. As there wasn’t any specific feedback included, we’re not sure what we could have done differently to earn that fifth star 😊. We’re always looking for ways to improve, so if there’s anything we could have done better, we’d love to hear your thoughts. In the meantime, we hope you're settling into your new home well. Best wishes, Ashleigh Local Director

5/5

Google

Knowledgeable and helpful

Jim · 8 February 2021

Agent replied · 7 February 2025

Hi Jim Thank you so much for taking the time to leave us a rating & review, it’s really appreciated! Best wishes, Ashleigh Evans Branch Director

5/5

allAgents

"Northwood is excellent always ..."

Northwood is excellent always very efficient and personal to each customer. Very helping in sorting any problems that might occur with the tenants and house. Very efficient in sending clear and helpful information to the customer and giving feed back and advice.

LawrenceB · 12 December 2017

5/5

Google

Excellent service. Highly recommended

DJ · 2 January 2019

Agent replied · 31 December 2024

Dear Mr Howarth, Thank you for your business and the kind review.

5/5

Google

Excellent communication throughout our sale.

Kevin · 2 January 2018

Agent replied · 31 December 2024

Dear Mr Anderton, Thank you for taking the time to comment on the service that we provided to you. We really appreciate your business and thank you again. Kind regards, Andrew Chapman - Director.

5/5

Google

Very helpful, polite and proactive.

Dave · 2 January 2018

Agent replied · 31 December 2024

Dear Mr Jones, Thank you kindly for your positive review. I am glad that we could be of assistance to you. Kind regards, Andrew Chapman - Director.

5/5

Google

Rating only, no written review.

Leona · 10 July 2026

Agent replied · 10 October 2026

Hi leona, Thank you for taking the time to leave us a review, we really appreciate it! Best wishes, Ashleigh

5/5

Google

Rating only, no written review.

Grace · 10 June 2026

Agent replied · 10 October 2026

Hi Grace, Thank you for your review :-) Best wishes, Ashleigh

5/5

Google

Great company, great services and great prices. They helped me with any queries I had and would definitely use them again in the future. Recommending them to all friends and family.

Lucy · 2 January 2019

5/5

Google

Polite and friendly staff, always willing to help. Thank you! 😊 …

Tony · 1 January 2023

5/5

allAgents

When we were looking for an

When we were looking for an agent to rent out our flat, we found Northwood's package met our needs exactly. We had many happy years knowing our flat was being looked after.

ALloyd · 31 January 2018

5/5

allAgents

We have been with Northwood

We have been with Northwood for 8 years now whilst living in Australia. We have never had an issue that hasn't been dealt with professionally and efficiently.

DCannon · 3 January 2018

5/5

allAgents

"Really pleased with our..."

Really pleased with our experience of Northwood and our house purchase. All communications from beginning to end were picked up and dealt with quickly. Happy to recommend.

Alexia · 10 November 2017

5/5

allAgents

Very good service. property

Very good service. property managed well. Payments on time. I have been very satisfied with their service over the years, an excellent property management company.

CarolineNorthey · 24 January 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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