5/5
GoogleHad a great experience working with Louise to get our new home. Communication was fast and easy. Everything was also made stress-free with the added benefit of tenant shop! Thanks Martin & Co.
Trusted Agent profile · Plymouth · Devon
Verified
Martin & Co Plymouth reviews
★★★★★
1,421 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,421 reviews on three platforms, including 1,204 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
Google5/5
GoogleHad a great experience finding and securing an apartment to rent with the Plymouth branch of Martin & Co - Louise was friendly, helpful and responded to my queries quickly. Definitely recommend.
5/5
GoogleWe had a really good experience with Martin & Co. Janine in particular was very helpful and patient with our questions throughout the whole process, responding quickly to any queries we had and taking the time to fully explain what was required of us at each stage as first time buyers. She has been swift in initiating our buying procedures and been supportive. Very pleased with the service.
5/5
GoogleMichael Cowell is an asset to a team. He greets you with a smile and he brightens up your day. He's a five star employee!
5/5
GoogleWe're so excited to move into our new place! Michael has been so helpful and friendly throughout the process making it a great experience with Martin&Co
5/5
GoogleWe have been very pleased with the service received from Martin and Co since letting our flat through them. Daniel Tromans is my contact there - he has been excellent to deal with - responsive, polite , friendly and efficient. Thank you!!
5/5
GoogleLouise was very helpful and dedicated, great job in all respects. Many thanks.
Agent replied
Dear Thorsten, We're very fortunate in our business with the staff that we have working for us. They are driven , determined and professional.... and fiercely proud of the support that they provide, but kind words from satisfied tenants are worth their weight in gold. Thank you for going with Martin & Co (Plymouth) letting agents. Kind regards, Chris Whitaker (Managing Director)
5/5
TrustpilotI have recently returned to using…
I have recently returned to using Martin and Co for tenant find, and they have proven to be prompt, reliable, and with a good attention to detail. They truly listen to what the landlord wants. Louise has been a very effective and energetic representative of the firm
5/5
GoogleWe have had very good experience with Martin & Co so far. Dan is very helpful. He is always responsive to questions and promptly resolved problems when we were recently let down by a contractor. Recommended!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMichael was an amazing agent, had a couple viewings and found a great place to move. Genuinely think I'll stick with Martin & Co for good hereafter.
5/5
GoogleThank you to Mike for showing us around the property! He was extremely helpful and friendly, and made us feel even more warmth for the property we were viewing!
5/5
TrustpilotBeen a huge help
Been a massive help sorting a flat for me and my girlfriend. Abi has been really helpful to both of us in answering our questions with quick response times and keeping us in the loop, even with Covid making it difficult.
5/5
GoogleWe are extremely grateful to have had Janine as our agent in securing our new home. Not only was she professional and helpful, she was also warm and friendly and made us feel very supported throughout the whole process. Since we began searching for a new home, our experience has been that estate agents have seemed rushed and impersonal but this has not been the case with everyone we encountered at Martin & Co. We would definitely recommend their services to anyone looking to move house.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotMartin&Co have been providing a 'tenant…
Martin&Co have been providing a 'tenant find' service for me for quite some time.They never fail to deliver, owing to the superb property presentation photos by Sandy and the endeavours of Janine in showing clients around the property.Thank you Janine, first class team.Dean Whitford Landlord
5/5
GoogleLady I dealt with Louise was amazing always promt and let me know what was happening as soon as she could .... couldn't recommend enough thanks again!!!!
5/5
GoogleI reported a lighting issue to Amy and she got someone out the same day. Would have been a major stress otherwise, so really appreciate it - thanks Amy and all involved!PositiveResponsiveness, Professionalism
5/5
GoogleExcellent customer service throughout and Martha Donovan was a great help. Would highly recommend!
Agent replied
Jon, I'm really glad that you have found our Letting Agent team to be so accommodating and supportive. Kind Regards, Chris
5/5
Trustpilotlouise was kind and profoessional…
louise was kind and profoessional really helpfull.great communication skils and class.she would reply to my Questions and queries so swiftly and with care and compassion.
5/5
GoogleA VERY HIGH QUALITY A great team who answered every time, and very professional ,especially Michael Cowell ! Thank you very much to all your team members! Recommended to everyone!
5/5
GoogleVery good feedback to all your team and a big thanks to Michael Cowell ! A very friendly, efficient and professional staff. Great team at Martin &Co, recommend to everybody!
5/5
GoogleA VERY HIGH QUALITY A great team who answered every time, and very professional ,especially Michael Cowell ! Thank you very much to all your team members! Recommended to everyone!
5/5
GoogleVery good feedback to all your team and a big thanks to Michael Cowell ! A very friendly, efficient and professional staff. Great team at Martin &Co, recommend to everybody!
5/5
GoogleWe’ve had an excellent experience with Martin & Co. Mike was massively helpful and has been really clear and transparent. We would definitely use and recommend Martin & Co again.
5/5
GoogleExcellent experience!!! Louise Pearce was brilliant and handled everything like a pro. Glad I went to Martin & Co Plymouth.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martin & Co Plymouth won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
EA Masters by year, 2021
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Plymouth
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
Buyers1 review
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
Landlords5 reviews
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Tenants13 reviews
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
About Martin & Co Plymouth
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
Want Martin & Co Plymouth to help?
Tell us what you need and we'll pass your enquiry to Martin & Co Plymouth and up to three other top-rated agents near Plymouth.
Want every enquiry from this page to come to you only? Upgrade to View Agents
Questions about Martin & Co Plymouth
What do sellers say about Martin & Co Plymouth?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
What do landlords say about Martin & Co Plymouth?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
What do tenants say about Martin & Co Plymouth?
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Has Martin & Co won any awards?
Yes. Martin & Co Plymouth won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2022 Gold Award, Plymouth branch at EA Masters 2021.
