5/5
I have just put my property on the market with Martin & Co. I would like to thank Ade Walters and his team for all the advice given. Excellent details on the website.

Trusted Agent profile Β· Plymouth Β· Devon
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1,419 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,419 reviews on three platforms, including 1,202 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,202
Reviews on Google
This office
26
Reviews on The Trusted Agent
This office
191
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
5/5
I have just put my property on the market with Martin & Co. I would like to thank Ade Walters and his team for all the advice given. Excellent details on the website.
5/5
Louise has been a great help in finding and securing a property in Plymouth. We are new to the area and she pent some time offering recommendations to see and do around the city and surrounding area which we really appreciated!
Dear Lucy, Thank you so much for your fantastic review! We're delighted to hear that Louise was instrumental in helping you find and secure a property in Plymouth. We especially appreciate you mentioning Louise going the extra mile by offering recommendations for things to see and do in the city and surrounding area. It's important to us that our clients feel welcome in Plymouth, and Louise's thoughtfulness perfectly reflects that. We hope you're settling into your new home and enjoying all that Plymouth has to offer! Many Thanks Abigail Lamerton Business Generation Manager
1/5
Very poor. Firstly they were late for a viewing. The property info said no students but it had students living there. The person did not have the key to the room so our time was wasted. She was rude and didn't answer any of our questions, just looked vague. The photos were not accurate, the place is run down and dirty. I would not recommend because people looking for a place to live have the right to be treated with honesty and not misled.
5/5
It has been an amazing experience renting an apartment with your agency. I specially thank Abigail Lamerton who readily answered all my queries and made my stay stress free. I highly recommend Martin and Co anytime and anyday π β¦
Dear Chinazam, Thank you so much for your lovely review, I am pleased I was able to support you throughout your Tenancy and answer any queries you had. I wish you all the best on your new adventure. Many Thanks Abigail Lamerton
5/5
Martin & Co Plymouth
I have been dealing with Martin & Co for quite some time and along the years I have always been met with professionalism and competence, helpfulness and courtesy. Problems are solved in a timely manner, ensuring compliance with accuracy and dispatch. A special mention goes to Amy Burley for the continued assistance, sound advice and fast response in solving arising issues.
5/5
It has been an amazing experience renting an apartment with your agency. I specially thank Abigail Lamerton who readily answered all my queries and made my stay stress free. I highly recommend Martin and Co anytime and anyday π β¦
Dear Chinazam, Thank you so much for your lovely review, I am pleased I was able to support you throughout your Tenancy and answer any queries you had. I wish you all the best on your new adventure. Many Thanks Abigail Lamerton
5/5
Louise at Martin and Co. in Plymouth is an exceptionally diligent and efficient professional. She assisted me in securing a flat close to my place of work. I recommend her, plus Martin and Co., to anyone looking for a comfortable and cosy flat.
Dear Chidiebere, Thank you for the fantastic review! Your experience with Louise and finding your perfect house are exactly what we strive for at Martin & Co Plymouth Estate and Letting Agency. If you have any future property needs or know anyone searching for a new home, please don't hesitate to reach out. We're always happy to help! Many Thanks Abigail Lamerton Business Generation Manager
5/5
Brilliant !
Brilliant service throughout from putting an offer in to completion. Jennifer and Janine were both fantastic helping to get the sale through despite constant hurdles. Highly recommend
5/5
Martin & Co have helped us secure an amazing flat. The process was extremely easy and the team even called us to get our viewing in earlier than planned. Michael has been in contact with us all the way through the process & has been there to answer any questions or queries we had. This has really made a difference to the whole application process for us! The process has been easy & I would definitely recommend using Martin & Co! Thank you, we canβt wait to move in π
5/5
Thanks to Chris Whittaker and Aimee Farley for their efficiency in securing new tenants for a property in Peverell. They carried out all the relevant checks and even handled all the handover paperwork . Great Job guys !!
Dear Ross, We're thrilled to hear that Chris Whittaker and Aimee Farley were efficient in securing new tenants for your property in Peverell, Plymouth. It's great to know they took care of everything, from conducting the necessary checks to handling the handover paperwork. We strive to make the rental process as smooth as possible for our clients, and it's always rewarding to hear that Chris and Aimee achieved that for you. We will be sure to pass on your kind words to Chris and Aimee. Thank you again for choosing Martin and Co., and for recommending our services! Many Thanks Abigail Lamerton Business Generation Manager
5/5
βββββ Have always had a great experience with Martin and co. Even when at the end of my tenancy there was excellent communication from Sophie D and I was guided on the terms of my continuation. Would highly recommend them
Thank you for your kind words about Martin & Co Plymouth and James from our Lettings Team. We are delighted to hear that you had a positive experience when searching for your new property to rent. Your satisfaction is our top priority, and we strive to provide excellent service to all of our Tenants and Landlords. We will be sure to pass on your feedback to James. Thanks
5/5
Brilliant service, very prompt with calls and emails. Their lettings staff take the time to understand your needs and make you feel comfortable. Shout out to Louise who helped me find a great place to stay - thank you so much for the help.
Dear Greg, We're absolutely thrilled to hear about your brilliant experience with our lettings team! We take pride in providing prompt communication, understanding your needs, and creating a comfortable atmosphere, it's fantastic to know we achieved that for you. Your shout-out to Louise is greatly appreciated! She's dedicated to helping clients find their perfect home, and your kind words truly showcase her commitment. We'll be sure to share your feedback with her, it will definitely make her day. Thank you for choosing Martin & Co Plymouth Lettings and Estate Agents and for taking the time to leave such a positive review. We wish you all the best in your new home and hope you continue to have a wonderful experience with us. Many Thanks Abigail Lamerton Business Generation Manager
5/5
We recently rented a house through Martin and Co. Louise was extremely helpful throughout this process. No complaints, was always on time and answered any questions we had. She is a credit to Martin and Co, thank you so much.
Dear Niall, We're incredibly happy to hear that your experience with Martin & Co Plymouth Lettings & Estate Agents was smooth and seamless, and that Louise was exceptionally helpful throughout the entire process. Having a supportive and reliable agent like Louise can make a big difference when renting a new home, and we truly appreciate your kind words about her punctuality, responsiveness, and expertise. We'll be sure to pass your praise on to Louise, who will be delighted to hear it. Thank you for choosing Martin & Co, and for highlighting Louise's contributions. We wish you all the best in your new home! Many Thanks Abigail Lamerton Business Generation Manager
5/5
Louise was very easy to talk to when we met her to view two rental properties and then processed our rental application very efficiently and quickly. She made the process easy to understand, causing us no worries at all. Great job!
5/5
I am very pleased with the service and help we got especially from Michael. He was very helpful with information and very patient with us. Good communication and updating us on time. Happy couple and thank you Michael Cowell π β¦
Dear Robert, It's truly rewarding to know that Michael's helpfulness, patience, and clear communication made a positive impact on your experience in looking for a new home. We understand that navigating the property market can be complex, and his dedication to providing exceptional service is essential to making our clients feel comfortable and supported. Many Thanks Abigail Lamerton Business Generation Manager
5/5
Recently rented a property via Martin & Co, Louise was great at showing me around and she was helpful throughout the process and replied to my emails really quickly, definitely one of the best experiences I've had renting from an agency
I'm happy to hear you had a positive experience renting a property through Martin & Co Plymouth Lettings and Estate Agents and that Louise was particularly helpful! It's always refreshing to hear about positive interactions with letting agents, as the process can sometimes be stressful. Many Thanks Abigail Lamerton Business Generation Manager
5/5
Such a friendly team and always there to help. Abigail was so lovely and helpful with quick replies when ever there is an issue. highly recommend!
Hi Ocea, We're really pleased that Abigail was able to help you efficiently in a lovely manner. It is really important to us that the Property Managers and the Tenants have a positive relationship to be able to work together. Many Thanks Gemma Collings
5/5
James was brilliant from Start to finish helping us . good communication , easy to talk with and very helpful with any questions we had . A credit to Martin and co . Thank you so much
Dear Dan, We appreciate you mentioning his excellent communication skills, approachability, and helpfulness in answering your questions. It's great to have team members like James who go the extra mile to ensure a smooth experience for our clients. We'll be sure to pass on your kind words to James. We're lucky to have him on the Martin & Co Plymouth Lettings & Estate Agents team! Many Thanks Abigail Lamerton Business Generation Manager
5/5
Very friendly and professional service from Louise.
Thank you for your 5-star review. We're delighted to hear that Louise provided you with such a friendly and professional service. Delivering an excellent customer experience is something we pride ourselves on at Martin & Co Plymouth, and it's great to know Louise made such a positive impression. We'll be sure to pass on your kind words to Louise. Thank you for choosing Martin & Co Plymouth, and we look forward to helping you again in the future.
5/5
Everything is extremely well communicated and they're optimistically helpful.
Hi Daniel Thank you for taking the time to leave a review, we really appreciate it and are glad to here we are helpful.
5/5
Excellent service.
Martin@Co have fully managed my flat for many years. I am completely satisfied with their service. My property manager is Abigail who is a delight to work with. She gives me confidence in handling any issues that arise, and is an excellent communicator which gives me peace of mind now not living close to my tenanted property.
5/5
Let me start by saying my journey to letting our house was far from straightforward, however this is nothing to do with Louise and the team from Martin and Co! Louise worked really hard with difficult circumstances to get us into our lovely home. Emails, calls and messages were always promptly answered, Louise kept us informed and worked faultlessly to make the best possible solution for us and our landlord.
Ashley, We're grateful for your perseverance and patience. Lettings and Property Management is a three-way relationship between ourselves as the managing agent, you as the tenant and the landlord. The relationship requires all parties to be well-intentioned, mutually respectful and supportive of one another. Louise is really pleased that you have taken time to comment and feedback. Please don't hesitate to get back in touch as you require anything further from us. Kind Regards, Chris Whitaker (Managing Director)
5/5
Let me start by saying my journey to letting our house was far from straightforward, however this is nothing to do with Louise and the team from Martin and Co! Louise worked really hard with difficult circumstances to get us into our lovely home. Emails, calls and messages were always promptly answered, Louise kept us informed and worked faultlessly to make the best possible solution for us and our landlord.
Ashley, We're grateful for your perseverance and patience. Lettings and Property Management is a three-way relationship between ourselves as the managing agent, you as the tenant and the landlord. The relationship requires all parties to be well-intentioned, mutually respectful and supportive of one another. Louise is really pleased that you have taken time to comment and feedback. Please don't hesitate to get back in touch as you require anything further from us. Kind Regards, Chris Whitaker (Managing Director)
5/5
Iβm really happy to say that I do recommend Martin& Co agency , itβs was the first time when we had so much help , good communication and also really fast response especially Louise , she was really helpful and providing for as everything regarding our new home. Thank you for Martin & Co that help us and making everything smooth.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Yes. In The Trusted Agent 2026 awards: Martin & Co, Plymouth won Platinum.