Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been very impressed with Lang Town & Country Lettings since I first viewed a property near the end of October. From my first meeting with Carla, who arranged the viewing, to dealing with Bryony it has been a really positive and professional experience. As property manager Bryony has been very helpful and and has responded quickly to any issues.
Mark · 27 August 2018
Agent replied · 25 August 2024
Thank you for your five-star rating.
★★★★★ 5/5
GoogleSelling a property seemed like a daunting experience at first, but we were helped and supported every step of the way by staff at Lang Town & Country, highly recommend! Thank you Claire
Claire · 26 August 2023
Agent replied · 25 August 2024
Thank you Claire for your kind words and taking the time to write this review. ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleWe had top class service from very professional and dedicated team. Everyone was very helpful throughout the whole process. The staff kept up with their reputation. Thank you Phil, Emily and everyone involved.
UDAIVEER · 26 August 2023
Agent replied · 25 August 2024
Thank you for your kind words Udaiveer and for taking the time to write this review.
★★★★★ 5/5
GoogleI have brought and sold many properties over the years through Langs.
Service is always first class, the only agent for me !
Steve · 16 December 2025
Agent replied · 16 April 2026
Glad to help & thank you so much Steve for your review ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleOur property is managed by ND at Lang. Our tenant is a vulnerable adult, we are very happy with the sensitivity and care that ND and others at Lang have shown towards the tenant.
Speaking broadly, maintenance issues are dealt with quickly and efficiently. Lang have trusted contractors that they use and we have been pleased with work that has needed to be done, always in a timely fashion. Staff always communicate well with us. Our property remains in good condition.
Zoe · 26 August 2023
Agent replied · 25 August 2024
Thank you so much for your positive feedback.
★★★★★ 5/5
GoogleAbsolutely amazing and best Estate Agents I came across, highly recommend! My sale was a bit complicated and I have almost lost the buyers. However, the support I have received, especially from Gemma (who was an angel!) Jay and James, have made it happen. Selling your home can be very stressful experience, however, if you have experienced and knowledgable people behind you to help, you don't feel alone! Don't waste your time on comparison sites. This Team will be there all the way to support you!
Sandra · 26 August 2023
Agent replied · 25 August 2024
Thank you Sandra,the whole team and particularly Gemma are delighted this sale went through for you and good luck in your next home.
★★★★★ 5/5
GoogleBy far the kindest, most supportive, and fastest working estate agency we have used. We cannot fault Langtown as a company or any of their wonderfully friendly staff.
We not only purchased our first house with them but also used their services to sell our home years later. The communication throughout has been second to none and we would recommend them to any buyer, seller, or renter in and around Plymouth.
Thanks again team for all of the help <3
Esther · 26 August 2023
Agent replied · 25 August 2024
Thank you Esther for the lovely review.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Lang Town & Country, Mutley Branch, Plymouth.
I cannot recommend them highly enough! From start to finish, their professionalism, expertise, and dedication exceeded all my expectations.
They kept me informed every step of the way, promptly returning calls and emails, ensuring I was always up to date and never left in the dark.
Throughout the sales process, Lang Town & Country demonstrated a genuine commitment to achieving the best outcome for us. They skillfully managed the challenges we faced, providing effective solutions and in the end ensuring a successful sale in a turbulent property market.
I want to express my heartfelt gratitude to the entire team at Lang Town & Country for their outstanding service.
Jacques · 26 August 2023
Agent replied · 25 August 2024
Thank you Jacques for the lovely review it was a fabulous opportunity to sell your fabulous home. Good luck with the move!
★★★★★ 5/5
GoogleAndy Genge and Phil worked tirelessly on our behalf through a protracted and at times, difficult sale process. I can wholeheartedly recommend them and all of the staff at Lang Town and Country for their professionalism, persistence and their determination to get things right for all parties. Their service is typified by their cheerful and dilligent approach and my family are extremely grateful to them for going above and beyond.
Andrew · 28 March 2024
Agent replied · 25 August 2024
Thank you so much Andrew for the ⭐️⭐️⭐️⭐️⭐️, Andy and Phil are so happy to get the apartment sale over the line for you.
★★★★★ 5/5
GoogleJames Clarke and the team at Lang Town have been involved with Foliot House, our 21-unit development in Crownhill, from the start. Even before we purchased the site, James was instrumental in helping us appraise the deal, giving us the benefit of his local market knowledge and providing comparables to support our purchase.
After we had purchased the building, James spent time helping us get floorplans just right for the target market, making suggestions that cleverly optimised the use of the space.
The team at Lang Town have been proactive with sales and marketing throughout, liaising with our design team and ensuring early reservations were secured. James organised a successful launch weekend (thankfully just before the first lockdown in 2020), at which around half the units were reserved.
Despite the global pandemic, Lang Town continued to market Foliot House, and secured all 21 sales before the end of the year - no small achievement given the dramatic events this year has thrown at us.
From start to finish, Lang Town & Country have provided a professional, responsive and incredibly effective service. They have been relentless in progressing sales and Help To Buy applications, and we wouldn't hesitate to recommend them to developers and homeowners alike.PositiveResponsiveness, Professionalism
Claire · 26 August 2021
★★★★★ 5/5
GoogleBecky Jude was very professional and helpful when I requested Lang Town and Country to assist me to rent my property. They also found me a great tenant.
Phil · 26 August 2023
Agent replied · 25 August 2024
Thank you Phil for the review
★★★★★ 5/5
GoogleI have used the team at Lang for lettings for many years now and they have been nothing but friendly, professional and efficient in all dealings. Highly recommend their services for landlords
Tony · 3 August 2025
Agent replied · 16 April 2026
Thank you so much for your review Tony. We really appreciate it! ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleGreat Service from Lang Town and Country. On the Lettings side Bryony Green and her team provided an excellent service and would not hesitate to use Bryony and her team again. On the sales side Gareth Forest and Beck Ford went over an above to ensure our sale went through. A great combination.
Steven · 27 August 2019
Agent replied · 25 August 2024
Thanks Steven, glad we could help. Regards Gareth
★★★★★ 5/5
GoogleGood to rent with. Good to sell with. Excellent local company with a depth of local knowledge. Best I’ve come across. Highly recommended.
Michael · 16 October 2025
Agent replied · 16 April 2026
Thnak you Michael for your kind words and this lovely five star review ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleThe Team was professional, responsive, friendly, and incredibly helpful throughout the entire process. They made everything straightforward, and any questions I had were answered promptly! I'd highly recommend them!
Jerry · 10 August 2025
Agent replied · 16 April 2026
You're welcome Jerry, and thank you for taking the time to leave this five star review ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleAs a seller, the only thing that really matters is getting the best price for your home.
Paul and his team achieved over 25% more for our house than the nearest price offered by three other local agents.
With a 5 bed detached house in Wembury, work out home much that meant to us!
Well done and thank you to Paul and your lovely, professional team for handling this life changing event for my family.
Andrew · 26 August 2021
★★★★★ 5/5
GoogleWe used Lang's tenant find option and found them to provide an extremely professional service which was great value for money. I would highly recommend them to any landlords considering using an agent.
Lissa · 6 June 2025
Agent replied · 16 April 2026
Thank you so much for the 5 star review Lissa, we really appreciate it and glad that we have found you another great tenant ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleMy Wife and I started looking for our future home in Plymouth earlier this year, being from outside of the area it was somewhat difficult to schedule appointments to view properties with the many Estate Agents that we were registered with to ensure the best prospect of making our journeys to Plymouth worthwhile and having more that one property to view.
En route to view properties with other agents our Son (who lives locally) contacted us to advise that Lang Town and Country had just taken a property on that we might wish to view. We contacted Lang Town and Country (who we had not registered with) and asked if there was any chance of viewing the property at a time that suited our other viewings. Lang Town and Country were happy to schedule an appointment for us withing a matter of a few hours that same day.
We arrived as agreed mid afternoon to view the property to be met by Sam. She was very helpful, knew the area and answered all of our questions. A great ambassador for the Company.
Subsequently we offered on the property and finally reached an acceptable figure to purchase.
At all stages of the process we were kept fully informed by Nikki and the other members of the Team who we spoke too over the weeks leading up to completion.
At all times we were met with courtesy and politeness and even when I asked for another viewing just before exchange in order to check something that was concerning me Lang Town and Country obliged.
All in all Judith (my Wife) and I have been delighted in our dealings with all members of the Team and the way they conduct business.
Buying and selling properties as we know can be fraught with frustration and worries, our view is that this has been by far the best experience we have had with an Estate Agent, and trust me we have had a few with buying and selling here in the UK as well as in Bulgaria and more recently France.
Save yourselves the bother and based on our experience we have been delighted to use Lang Town and Country, we will certainly have further dealings as the need demands without hesitation.
As the old advert for Carlsberg used to imply "if Carlsberg did Estate Agents it'd be Lang Town and Country".
Massive thanks to all of the Team for getting us sorted and to the previous owners Family who very kindly left the Garden neat and tidy, please convey our many thanks.
You have been brilliant and a pleasure to deal with.
Nigel · 25 October 2022
Agent replied · 24 October 2024
Nigel thank you so much for your review and we do hope you and Judith enjoy your new property.
★★★★★ 1/5
GooglePlease note, yes the review will stay as I believe your estate agency is very unprofessional. As I am very busy with other things, like yourself. I will not let you keep talking over me whilst I was trying to explain. This has now happened on 2 occasions previously already, with other properties.
Your remark about sour grapes, if you actually look at your comment again very unprofessional. This is a transaction between a seller and buyer. You are an estate agency????? The service and telephone manner is terrible.
If you wish to discuss any further and you would like to listen. Give me a call.
Adrian · 26 August 2022
Agent replied · 25 August 2024
Dear Mr Shakespeare, I have just called you to find out why you have left us a 1-star review as we take customer feedback very seriously & you clearly weren't prepared to talk in a civil manner. As I was about to explain to you, unfortunately in the current market there is strong demand for property and generally more than one buyer as is the case with the property you expressed an interest in. The fact that someone else has agreed to buy the property when you were given the same opportunity isn't really a reflection on the service we have provided. You advised me that you will not retract your review and neither did I ask you to do so. We believe in being up front and honest and if someone isn't happy, we like to know why they aren't happy. In this case it clearly isn't about the service you've received your clearly upset you didn’t secure the property. We would like to wish you luck in trying to secure a property and if we can help at any point in the future, please feel free to contact us.
★★★★★ 5/5
GoogleGreat service showing us around our new home , so impressed we sold our home through LTC too. Plymstock office sold the house to the first people to view it. The ongoing communication for 4 months was excellent and they regularly obtained updates from the solicitors and liaised with our purchasers. The new homes team were patient allowing us to revisit our new home and measure up as often as we needed.we’ve moved home a lot and they were the most professional team who have worked with us.PositiveResponsiveness, Quality, Professionalism, Value
Victoria · 26 August 2022
Agent replied · 25 August 2024
Thank you Victoria for the feedback, we hope you enjoy your new fabulous apartment.
★★★★★ 5/5
GoogleLang Town & Country dealt with two property sales for our family, as part of a wider property transaction. From start to finish nothing was too much trouble and our properties were on the market very soon after we had asked LT&C to sell the properties for us. The viewings were arranged promptly after prospective buyers had shown interest and once the sale of each property had been agreed the progress of the sales was managed expertly and efficiently. Highly recommended estate agents!
MIKE · 26 August 2022
Agent replied · 25 August 2024
Thank you Mike, we pride ourselves on repeat business and We are delighted to read your review.
★★★★★ 5/5
GoogleGarreth and his team have just sold our flat on the waterfront and it has been a pleasure to deal with all of them. Garreth gave us a realistic valuation of which they achieved 90%, compared to completely unrealistic valuations from other agents which would have led to us having to make several reductions. They conducted all the viewings which was a great help to us and when we got an offer, they monitored and chased progress, communicating with us right up to completion. They really earned their fee, which was very reasonable in any case.
Highly recommended!
Julian · 27 August 2018
★★★★★ 5/5
GoogleI have been using Lang Town & Country as agents for my rentals for several years now, and have always found them to be extremely professional, helpful, and friendly. Renting property can be a legal minefield, and at times rather daunting, but the staff at LTC have always been there with help and advice. I have no hesitation in recommending this company for all of your property needs.
Paul · 26 August 2023
Agent replied · 25 August 2024
Thank you Paul for your kind review.
★★★★★ 5/5
GoogleJust completed my house sale with the assistance of Andy and Becky at Lang Town and Country Waterside. We are very happy with the service they have provided throughout. Very easy to deal with and I would recommend them to anyone in the area who needs assistance with a property sale. Everything they said they would do they delivered on. Thanks again guys and everyone in the team!
Joe · 26 August 2023
Agent replied · 25 August 2024
Hi Joe, thank you for your review. Andy and Becky are delighted with your comments hope the move went well.
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