Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was really impressed at how helpful LTC have been right from the start of the process. Tracey was lovely and friendly when she showed me round the property twice and gave me some great information. Becky the sales progressor has been really tenacious and thorough all the way along which has been really useful, as we were having to push the “less-than-speedy” solicitors continually. Not your usual estate agent experience and if I ever sell my property I will definitely use them. Would recommend highly!
Glynis · 26 August 2022
Agent replied · 25 August 2024
Thank you so much for the review. Tracey and Becky really appreciate your comments and hope you enjoy the apartment.
★★★★★ 5/5
GoogleI received a quick response after enquiring about a rental property. Shawnie arranged a viewing for the next day to fit around my work schedule. She was super friendly and helpful providing information about the property and explaining the rental process. Everything was made super clear and easy to follow along and complete. Very happy with the service provided and would happily recommend to anyone!
Matthew · 30 October 2023
Agent replied · 25 August 2024
Thank you Matthew for your fantastic review. We always try are hardest to work appointments in around people's busy work schedules. ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleThank you to the team at Lang Town and Country (especially Tracey) for helping me find a new home I couldn’t be happier with. I was given honest and thoughtful guidance, and the space and time I needed to make a decision I was happy with. After hearing so many stories warning me about estate agents, here’s one that gets it right. Keep up the great work.
Christopher · 26 August 2023
Agent replied · 25 August 2024
Thank you for the review Chris, we hope you enjoy your new home.
★★★★★ 4/5
GoogleGemma has been great to work with from the first viewing, which proved to be the only one we needed to convince us this was the property we wanted to retire to! Appreciate the professional and friendly approach, assessing when to be … More
Jane · 13 November 2024
Agent replied · 9 December 2024
Thanks for taking the time to write such a lovely review, is there any particular reason we didn’t get 5 stars as that the service we expect to deliver ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleIm in the process of looking for a new rental, but so far, they offer the best way to view a listing, that being (seemingly) always having a floor plan and a walkround video.
This makes the process of working out if a property fits my needs, SO much easier.
L · 16 February 2026
Agent replied · 16 April 2026
We agree with you L(RPSLeon) and thank you for the five star review ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleEmily was very helpful throughout our house purchase and was always friendly, professional, quick to respond, and knowledgeable about the property, the area, and the conveyancing process.
- · 9 April 2026
★★★★★ 5/5
GoogleBuying and selling a house is never an easy undertaking, however the team at Lang Town and Country have been exceptional in my 2 attempts, resulting finally in completion of my new property. I found them professional, clear and honest as well as being supportive through out the whole process, in particular Gemma the sales progression lead. I would definitely choose them when I move again!
Carry · 26 August 2023
Agent replied · 25 August 2024
Thank you Carry for your kind review. We do hope you enjoy your lovely new home.
★★★★★ 5/5
GoogleI bought my first home with the help of Lang Town & Country and I couldn't have been more impressed with their level of customer service and care. I dealt with a number of staff members at the Plymouth branch and I can honestly say they were all so attentive and helpful and never made me feel pressured to make any decisions. I would recommend them to anyone wanting to buy in a heartbeat.
Helena · 14 April 2026
★★★★★ 4/5
GoogleThank you for all your help it is much appreciated. My Mum and Me were shown round the property by Tracey from the Mutley Branch who was a great help. I then dealt with Becky on the sales side and again she was excellent as I work away often so it wasn't exactly straight forward. Thanks for everything and all the best going forward. Luke
Luke · 26 August 2023
Agent replied · 25 August 2024
Glad to have helped Luke and thanks for taking the time to leave us a review. Out of interest is there any reason it wasn't a 5* review? We strive to give a 5* service and want to know if there was anyway you feel we could.
★★★★★ 5/5
GoogleWould highly recommend Lang Town and Country, we were first time buyers and had 3 previous property purchases fall through with different agents, before purchasing through Lang Town. All the team were very helpful, especially Nicki and Phil helped lots to get the purchase through, and aided in a smooth and relatively fast process, facilitating completion 10 weeks after our offer was accepted :)
Daisy · 26 August 2023
Agent replied · 25 August 2024
Thank you for the kind review Daisy. We hope you enjoy your first and new home.
★★★★★ 5/5
GoogleJames and I have recently sold our mixed residential and office building in Peverell using Phil Searle and his team at Lang Town and Country. The sale was drawn out and we lost our first buyers, but Phil and his team quickly went to work and we had sold again soon after. We have been kept well informed all the way through. We cannot recommend Lang Town and Country highly enough.
Sara · 13 January 2023
Agent replied · 12 January 2025
Thank you so much Sara & James for the lovely review. We really do appreciate it.
★★★★★ 5/5
GoogleLang Town and Country have looked after my property for over 10 years (5 bedroom detached in Manadon Park).They are professional and fair, always on top of everything and anything. Would absolutely highly recommend this wonderful company. Richard Raybin, Christine, Claire, Shawnie… all absolutely brilliant and professional. Thank you. Can’t recommend them highly enough.
Paul B.
Paul · 16 November 2025
Agent replied · 25 August 2024
Thank you Paul for your 5 star review ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleWe've just bought our first home with Lang Town & Country, from viewing to getting the keys In our hands the whole experience was without fault. Marc took us for our viewings of the house & was extremely helpful with his knowledge of properties & giving us all the information we needed, which led to us putting an offer in! Once the sale was going ahead Nikki was on the other end of the phone whenever we needed her, keeping us updated & doing alot of chasing up for us. It was a long few months (not Langs fault) and Nikki was absolutely brilliant at responding and helping us out wherever she could. Also the rest of the team were extremely helpful and friendly at all times, especially on collecting of the keys was met with alot of congratulations from the whole team & a bottle of bubbly! Which was the icing on the cake. Would & will be HIGHLY recommending to anyone & everyone, thanks again guys!PositiveResponsiveness, Professionalism
Chantice · 26 August 2021
Agent replied · 25 August 2024
Thank you so much for your review Chantice, we are all so pleased you are so happy. We wish you all the best in your new home.
★★★★★ 5/5
GoogleWe moved into a property within 3 weeks. The lettings team in Plymouth were amazing, quick reply to emails and made ammendments within minutes.
Really cannot thank them enough. Christine and Claire thank you you made it so easy and stress free.
Simon · 24 September 2024
Agent replied · 24 October 2024
Thank you Simon for this lovely review. The team work very hard to try to look after all of our clients so 5 star reviews like this make it all worth it.
★★★★★ 5/5
GoogleI have been renting with Lang Town & Country for years now and I'm happy to share that they've never let me down in any regards.
Nowadays, Christine is my main point of contact, and needless to say, she's always a delight to work with, and it'd be fair to say that sentiment extends to the entire team!
Dimitar · 30 October 2023
Agent replied · 25 August 2024
Thank you Dimitar and thanks for taking the time to leave this wonderful review. ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleBought my first property this year through the Mannamead Rd branch of Lang Town & Country and really couldn't have been happier with the whole process. My offers were responded to promptly and once we'd agreed a price, the sale process was handled very well. There were multiple bumps in the road but none of these were the fault of the estate agent and Debbie, the Sales Progressor, was extremely helpful throughout acting as a go-between with myself and the seller's legal team, I doubt we would have completed on time without her attentiveness and hard work.
Thomas · 26 August 2020
Agent replied · 25 August 2024
Dear Thomas, Thank you for taking the time to leave a great review. We wish you all the best in your new home. Kind Regards The Lang Town & Country Team
★★★★★ 5/5
GoogleMatt was so helpful and encouraging. Nothing was too much trouble! Nicest estate agent and I’ve met a few. Thankyou.
Rosie · 12 May 2025
Agent replied · 9 September 2025
Thank you for your lovely words Rosie, and for taking the time to leave this review ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleBuying a new build house when one lives 350 miles away is difficult but Matt made it easier with regular emails and phone calls.When he was elsewhere Doryenna took over and maintained the same high standard.Langs were great for the whole 9 months to completion and I am very greatful.
PETER · 29 December 2023
Agent replied · 25 August 2024
Thank you for the kind review Peter, hope you enjoy that beautiful new home of yours. ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleWe’ve had the pleasure of working with Lang Town and Country Lettings team as a maintenance provider, and they truly make the process seamless. Their team is organized, responsive, and always professional, which makes coordinating maintenance work efficient and straightforward. They consistently go above and beyond for both property owners and tenants, offering a high standard of service. It’s been fantastic to work alongside such a dedicated agency, and we highly recommend them to anyone looking for reliable property management and letting services!
Ryan · 3 November 2024
Agent replied · 10 November 2024
Thanks for taking the time to write a review Ryan ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleWell what can I say. We dealt with Nicki at Lang town and country and honestly she was amazing! She was so helpful to us even though really she didn’t have to be! She answered all of my questions for me and always had fast responses! We are so grateful for all of her help and the teams! Thank you again :)PositiveResponsiveness, Quality, Professionalism, Value
Bethany · 26 August 2022
Agent replied · 25 August 2024
Thank you so much Bethany for the review
★★★★★ 5/5
GoogleOutstanding!!
I work away from the UK and organising anything is quite difficult to say the least.
That said, Claire and the team have gone above and beyond in ensuring that any resonable request has been facilitated to tie in with my limited UK availability.
Thank You.
Mark · 28 January 2024
Agent replied · 25 August 2024
Thank you Mark for your fantastic review! We are always happy to help where we can. ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleLang Town & Country have been fantastic from start to finish. They helped us buy two properties, and we'll be letting both through them as well. The team's attention to detail, time given, and professionalism have been excellent throughout. Highly recommend both the sales and lettings teams!
Marc · 16 November 2025
Agent replied · 16 April 2026
Thank you Marc
★★★★★ 5/5
GoogleNicola Down is so helpful in providing her extended support always to ensure we always have a comfortable stay. Whenever we ring for any issue , immediately she responds and providing timely resolution. It is always pleasure to have her to address any issues .. Thanks so much Nicola for all your help!!!
Komalam · 26 August 2023
Agent replied · 25 August 2024
Thank you so much for your positive review!
★★★★★ 5/5
GoogleI've rented with Lang Town and Country for almost 2 years now and have always found them to be an excellent Estate Agent. They are always kind, responsive and efficient. Their system for reporting maintainance and checking the status of issues is also very efficient.
Hugo has been my contact at Lang Town and Country and I cannot fault him. He is always responsive to problems, effective at relaying information and a pleasure to talk to during routine property checks.
Whilst I have not used Lang Town and Country for renting out a property, I can imagine from my experience of renting with them that they would be very effective and efficient from a landlord's point of view also.
5 Star Lettings/Estate Agent.
Adam · 27 August 2018
Agent replied · 25 August 2024
Thanks for the five-star review.
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