Lang Town & Country Land & New Homes reviews in Plymouth

★★★★★ 1/5

Trustpilot

Terrible

Phoned to view a property as soon as it was listed for sale, was given what I was told was their earliest viewing appointment over a week later on a Friday of a bank holiday weekend. Arrived for viewing to find someone else waiting to view the same property and minutes after getting into the property another family arrived to view. We were all rushed around the property, the agent couldn't answer any of our questions, she didn't even know where the boiler was in the property or seem particularly interested then we were told that they would need best and final offers by 12pm the following day, Saturday of a bank holiday weekend!I feel sorry for the seller as they are undoubtedly going to lose out.

NeBa · 30 May 2023

★★★★★ 5/5

Google

a very nice service from viewing to sale complete. good communication always.

Aye · 3 October 2026

★★★★★ 5/5

Google

I have used the team at Lang for lettings for many years now and they have been nothing but friendly, professional and efficient in all dealings. Highly recommend their services for landlords

Tony · 9 August 2025

★★★★★ 5/5

Google

Great Service from Lang Town and Country. On the Lettings side Bryony Green and her team provided an excellent service and would not hesitate to use Bryony and her team again. On the sales side Gareth Forest and Beck Ford went over an above to ensure our sale went through. A great combination.

Steven · 25 October 2019

★★★★★ 5/5

Trustpilot

So refreshing

Professional, knowledgeable and great communication. All staff I dealt with were excellent !

Colin · 24 September 2026

★★★★★ 5/5

Google

A smooth transaction, expertly handled.

Tim · 27 March 2026

★★★★★ 5/5

Trustpilot

A truly exceptional service from a very…

A truly exceptional service from a very efficient friendly team 10/10

Richard · 24 September 2026

★★★★★ 5/5

Google

Good to rent with. Good to sell with. Excellent local company with a depth of local knowledge. Best I’ve come across. Highly recommended.

Michael · 15 October 2025

★★★★★ 5/5

Google

As a seller, the only thing that really matters is getting the best price for your home. Paul and his team achieved over 25% more for our house than the nearest price offered by three other local agents. With a 5 bed detached house in Wembury, work out home much that meant to us! Well done and thank you to Paul and your lovely, professional team for handling this life changing event for my family.

Andrew · 24 October 2021

★★★★★ 5/5

Trustpilot

Langs sales were excellent (I purchased…

Langs sales were excellent (I purchased through them). They were professional and helpful throughout the whole process. They also use a very effective sales progression company once the purchase price is agreed. This adds an extra layer of communication and assurance.

Penelope · 13 February 2026

★★★★★ 4/5

Trustpilot

Very good at keeping everyone informed

We worked through Lang to buy our house. They did a great job of keeping in touch with all parties, even though things got tense and extended as legal issues kept on causing complications.One thing was wrong though, the dimensions of the rooms in their brochure. While it says and we know not to use them to plan with, several rooms were wrong by 300mm or so, one bedroom more so as it measured into a difficult area to actually use and the lounge section was over measured in its width around 1m. The door from the house into the garage was also misplaced on the plan to the wrong end of a wall. None of this affected us as their house video and our visit told us all we needed, but their contractor who measured didn't do a good job

Tim · 16 December 2024

★★★★★ 5/5

Trustpilot

Would highly recommend Matt and the…

Would highly recommend Matt and the team at Lang town and country, highly professional and ready to go go the extra mile.Made the the stress of buying a property less of a stress. Thankyou.

Andrew · 14 November 2024

★★★★★ 5/5

Google

The Team was professional, responsive, friendly, and incredibly helpful throughout the entire process. They made everything straightforward, and any questions I had were answered promptly! I'd highly recommend them!

Jerry · 20 July 2025

★★★★★ 5/5

Google

We used Lang's tenant find option and found them to provide an extremely professional service which was great value for money. I would highly recommend them to any landlords considering using an agent.

Lissa · 2 June 2025

★★★★★ 5/5

Trustpilot

Superb, proffesional, can do attitude !!

From me enquiring about the property, through the viewing, assistance and guidance with the documentation completion via the easy to follow online app i received full transparent and helpful advice, guidance and very proffesional service. Nothing was too much trouble at all. The whole team that i occasionally dealty with on the phone was brilliant, Christene that showed me the property aswell as net met upon getting the keys was throughout the process open, proffesional and very helpful. I can recomend Lang town and country as the whole team i dealt with does go above and beyond.Thank you so much

Gerhard · 8 November 2024

★★★★★ 5/5

Google

I have been using Lang Town & Country as agents for my rentals for several years now, and have always found them to be extremely professional, helpful, and friendly. Renting property can be a legal minefield, and at times rather daunting, but the staff at LTC have always been there with help and advice. I have no hesitation in recommending this company for all of your property needs.

Paul · 24 October 2023

★★★★★ 5/5

Google

Just completed my house sale with the assistance of Andy and Becky at Lang Town and Country Waterside. We are very happy with the service they have provided throughout. Very easy to deal with and I would recommend them to anyone in the area who needs assistance with a property sale. Everything they said they would do they delivered on. Thanks again guys and everyone in the team!

Joe · 24 October 2023

★★★★★ 1/5

Google

Please note, yes the review will stay as I believe your estate agency is very unprofessional. As I am very busy with other things, like yourself. I will not let you keep talking over me whilst I was trying to explain. This has now happened on 2 occasions previously already, with other properties. Your remark about sour grapes, if you actually look at your comment again very unprofessional. This is a transaction between a seller and buyer. You are an estate agency????? The service and telephone manner is terrible. If you wish to discuss any further and you would like to listen. Give me a call.

Adrian · 24 October 2022

★★★★★ 5/5

Google

My Wife and I started looking for our future home in Plymouth earlier this year, being from outside of the area it was somewhat difficult to schedule appointments to view properties with the many Estate Agents that we were registered with to ensure the best prospect of making our journeys to Plymouth worthwhile and having more that one property to view. En route to view properties with other agents our Son (who lives locally) contacted us to advise that Lang Town and Country had just taken a property on that we might wish to view. We contacted Lang Town and Country (who we had not registered with) and asked if there was any chance of viewing the property at a time that suited our other viewings. Lang Town and Country were happy to schedule an appointment for us withing a matter of a few hours that same day. We arrived as agreed mid afternoon to view the property to be met by Sam. She was very helpful, knew the area and answered all of our questions. A great ambassador for the Company. Subsequently we offered on the property and finally reached an acceptable figure to purchase. At all stages of the process we were kept fully informed by Nikki and the other members of the Team who we spoke too over the weeks leading up to completion. At all times we were met with courtesy and politeness and even when I asked for another viewing just before exchange in order to check something that was concerning me Lang Town and Country obliged. All in all Judith (my Wife) and I have been delighted in our dealings with all members of the Team and the way they conduct business. Buying and selling properties as we know can be fraught with frustration and worries, our view is that this has been by far the best experience we have had with an Estate Agent, and trust me we have had a few with buying and selling here in the UK as well as in Bulgaria and more recently France. Save yourselves the bother and based on our experience we have been delighted to use Lang Town and Country, we will certainly have further dealings as the need demands without hesitation. As the old advert for Carlsberg used to imply "if Carlsberg did Estate Agents it'd be Lang Town and Country". Massive thanks to all of the Team for getting us sorted and to the previous owners Family who very kindly left the Garden neat and tidy, please convey our many thanks. You have been brilliant and a pleasure to deal with.

Nigel · 24 October 2022

★★★★★ 5/5

Google

Lang Town & Country dealt with two property sales for our family, as part of a wider property transaction. From start to finish nothing was too much trouble and our properties were on the market very soon after we had asked LT&C to sell the properties for us. The viewings were arranged promptly after prospective buyers had shown interest and once the sale of each property had been agreed the progress of the sales was managed expertly and efficiently. Highly recommended estate agents!

MIKE · 24 October 2022

★★★★★ 5/5

Google

Garreth and his team have just sold our flat on the waterfront and it has been a pleasure to deal with all of them. Garreth gave us a realistic valuation of which they achieved 90%, compared to completely unrealistic valuations from other agents which would have led to us having to make several reductions. They conducted all the viewings which was a great help to us and when we got an offer, they monitored and chased progress, communicating with us right up to completion. They really earned their fee, which was very reasonable in any case. Highly recommended!

Julian · 25 October 2018

★★★★★ 5/5

Google

We have had a turbulent time buying a house in the current climate but the team at Lang have been exceptional at keeping things moving and updating us along the way. A HUGE thank you to Gemma.PositiveResponsiveness, Professionalism

Layla · 24 October 2021

★★★★★ 5/5

Google

Fantastic service. Very efficient. We got our place sorted within a matter of weeks. After finding it on Zoopla at Christmas we're happy to say were moving on 1st Feb. A special mention to Emma for being very helping and responding quickly to any enquiries I had.

Liam · 25 October 2018

★★★★★ 5/5

Google

I have always found the staff here very helpful and polite, especially Claire who was fantastic when I had some queries, she dealt with me promptly and professionally. I’ll be using Lang Town and Country if I move again. Great staff and great properties!

Sam · 13 January 2020